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Search: Posts Made By: SierraChart
Forum: Sierra Chart November 6th, 2019, 06:23 AM
Replies: 18
Views: 5,449
Posted By SierraChart
We do appreciate you re-quoting that. We should...

We do appreciate you re-quoting that. We should come up with an itemized list of why this is a monumental problem for everyone. Although anyone going through our Support Board should be able to see...
Forum: Platforms and Indicators October 25th, 2018, 01:44 AM
Replies: 26
Views: 22,066
Posted By SierraChart
Perhaps relocate to a foreign country to avoid...

Perhaps relocate to a foreign country to avoid any trouble. Might be a better step than filing for bankruptcy. Or probably it is too late being the litigation has begun. Pretty sad someone is...
Forum: Sierra Chart March 14th, 2018, 04:46 AM
Replies: 106
Views: 53,934
Posted By SierraChart
The 64-bit version of Sierra Chart has now been...

The 64-bit version of Sierra Chart has now been released as of a few weeks ago.

You just need to update with Help >> Download Current Version.

There will be an icon for it on your desktop that...
Forum: Traders Hideout October 6th, 2017, 01:13 PM
Replies: 25
Views: 15,762
Posted By SierraChart
Provide the details about this and we will see if...

Provide the details about this and we will see if we can implement a solution.
Forum: Sierra Chart August 2nd, 2017, 06:00 PM
Replies: 111
Views: 90,887
Posted By SierraChart
Color settings to control the background color of...

Color settings to control the background color of the Last Size or Cumulative Last Size on the market data columns on the trading ladder, based upon whether the trade was at the bid or ask, will be...
Forum: Sierra Chart June 19th, 2017, 10:53 PM
Replies: 7
Views: 2,084
Posted By SierraChart
Here is a detailed report about the issue: ...

Here is a detailed report about the issue:
https://www.sierrachart.com/SupportBoard.php?ThreadID=27922#P120017
Forum: Sierra Chart June 19th, 2017, 03:06 PM
Replies: 7
Views: 2,084
Posted By SierraChart
This is not related to the website. It is a...

This is not related to the website. It is a different issue which has been resolved.

The timeout for the SierraChart.com domain name is 20 minutes. However, it does not meant that DNS servers...
Forum: Sierra Chart December 27th, 2016, 02:50 PM
Replies: 13
Views: 6,225
Posted By SierraChart
This posting here is to clarify some facts: ...

This posting here is to clarify some facts:



In the case of Rithmic, there is long-term historical Bid Trade Volume and Ask Trade Volume provided. Just make sure you are using Sierra Chart...
Forum: Sierra Chart June 30th, 2016, 01:30 AM
Replies: 6
Views: 4,009
Posted By SierraChart
The capability you are looking for is supported,...

The capability you are looking for is supported, but it is no longer documented and is not something that we would recommend or provide support for.

However, the proper solution is to use the...
Forum: Sierra Chart April 10th, 2016, 07:24 PM
Replies: 16
Views: 4,359
Posted By SierraChart
Response from Sierra Chart Engineering

This is probably too late, but one thing that is not clear is whether the charts are not updating in real time or the Sierra Chart user interface is frozen. The solution is different depending upon...
Forum: Sierra Chart March 25th, 2016, 01:32 AM
Replies: 111
Views: 90,887
Posted By SierraChart
1. This is something that we really to not have...

1. This is something that we really to not have the time to be involved with, with all of the other development we are doing.

2. We will see about this longer-term.

3. Be more specific about...
Forum: Sierra Chart March 21st, 2016, 05:22 AM
Replies: 9
Views: 3,096
Posted By SierraChart
Regarding the inconsistency between historical...

Regarding the inconsistency between historical data on our servers we had in the past, at the end of the day, we would make the data consistent between servers if there was a significant difference....
Forum: Sierra Chart March 21st, 2016, 05:16 AM
Replies: 9
Views: 3,096
Posted By SierraChart
Our claim was and is correct. You were...

Our claim was and is correct.

You were experiencing 2 problems in the past. There was at times, not often, some very minor packet loss due to the Barchart network. This was causing inconsistency...
Forum: Sierra Chart November 4th, 2015, 09:23 PM
Replies: 5
Views: 1,818
Posted By SierraChart
It is not 2 GB. It is 4 GB: ...

It is not 2 GB. It is 4 GB:
https://msdn.microsoft.com/en-nz/library/windows/desktop/aa366778%28v=vs.85%29.aspx
Forum: Sierra Chart October 31st, 2015, 07:30 AM
Replies: 5
Views: 1,818
Posted By SierraChart
Refer to help topic 17.7 for help with this: ...

Refer to help topic 17.7 for help with this:
https://www.sierrachart.com/index.php?page=doc/helpdetails17.html#h17.7

This is an unusual problem.
Forum: Sierra Chart October 29th, 2015, 09:48 PM
Replies: 91
Views: 36,080
Posted By SierraChart
We will see if this is technically possible.

We will see if this is technically possible.
Forum: Platforms and Indicators October 21st, 2015, 11:48 AM
Replies: 76
Views: 35,879
Posted By SierraChart
Another thing that we want to add, is that with...

Another thing that we want to add, is that with the DTC Protocol support in Sierra Chart, both as a client and as a server, it is possible to use other instances of Sierra Chart to receive market...
Forum: Platforms and Indicators October 21st, 2015, 10:40 AM
Replies: 76
Views: 35,879
Posted By SierraChart
If you have a problem with the speed of chart...

If you have a problem with the speed of chart updating and order submission, then refer to help topics 4 and 30:
Help topic 4: Prices / Data Falling Behind - Sierra Chart...
Forum: Sierra Chart October 11th, 2015, 01:53 AM
Replies: 10
Views: 5,373
Posted By SierraChart
In this AT&T video from 1985 at this point in...

In this AT&T video from 1985 at this point in time:
https://www.youtube.com/watch?v=qWsC9KE-PHY&feature=youtu.be&t=909

As they talk about information technology and the information age and what...
Forum: Sierra Chart October 10th, 2015, 11:28 PM
Replies: 10
Views: 5,373
Posted By SierraChart
The DTC Protocol now supports Google Protocol...

The DTC Protocol now supports Google Protocol Buffers encoding which has support now for the C# language.

For further information, refer to the Encoding section here:
DTC Protocol...
Forum: Sierra Chart August 7th, 2015, 01:41 AM
Replies: 7
Views: 1,651
Posted By SierraChart
Longer-term there will be support for a 64-bit...

Longer-term there will be support for a 64-bit version but we are not sure when. Sierra Chart should have access to 3 GB of memory at this time.
Forum: Sierra Chart August 4th, 2015, 06:01 PM
Replies: 7
Views: 1,651
Posted By SierraChart
When you restart, are you saving the Chartbook? ...

When you restart, are you saving the Chartbook?

When this occurs, what happens when you select Chart >>Duplicate Chart on the Trade DOM. Does the duplicated one appear properly?

Does this...
Forum: Sierra Chart August 3rd, 2015, 01:49 PM
Replies: 4
Views: 1,584
Posted By SierraChart
These are considered market statistics and do not...

These are considered market statistics and do not maintain a previous day's close value.
Forum: Brokers May 7th, 2015, 12:42 AM
Replies: 86
Views: 46,740
Posted By SierraChart
Our programmer is well aware of the format, it...

Our programmer is well aware of the format, it had to be very thoroughly understood and we went into it in a lot more depth than just reading the summary. The end result of the new CME protocol as...
Forum: Brokers May 5th, 2015, 10:46 PM
Replies: 86
Views: 46,740
Posted By SierraChart
We were not aware that MDP 3.0 which uses simple...

We were not aware that MDP 3.0 which uses simple binary encoding, bundles trades.

We have deployed it on one of our servers for the CME equities and Forex futures. With this news, we will...
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