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Sierra connection problems - resolved (SC IP change and no DNS Propagation)
Is anyone (beside me) having issues with Sierra connectivity? It might be just me, I did some windows updates over the weekend (Win 10 Pro) and that might be the issue, but I can't connect to the Sierra Chart site, either ...
This just seems to be the historical data (which comes from Sierra) and not the CQG feed, that I use.
The error is:
DTC Client (75) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2017-06-18 18:07:21
-- Edit
Putting this at the top so it's not TL;DR
(sent from SC at 11:30 PM EDT on 6/18/2017)
I just posted about the same thing, will delete my duplicate thread.
It appears the Sierra Chart website has been down for at least the last few hours.
Inconvenient when programming in ACSIL on a Sunday afternoon!
Ordinarily all support happens through the website, so I don't even know how to let them know about the problem.
Does anyone know their direct email?
I'm not trading live so, for me, it's just a data recording issue, but you may want to contact your broker and see if they have a means to contact them.
(copied from my reply to YOUR thread )
This is not related to the website. It is a different issue which has been resolved.
The timeout for the SierraChart.com domain name is 20 minutes. However, it does not meant that DNS servers are going to follow this. They can use a longer time.