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auction dashboard
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auction dashboard

  #101 (permalink)
Elite Member
Bellingham, WA
 
Futures Experience: Intermediate
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Favorite Futures: CL, 6E, ES
 
skip's Avatar
 
Posts: 10 since Jul 2010
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Auction Dashboard - Gone Missing

I've been using AD since they started selling it, and I love the product. I think it is as much functionality for the price as I have ever seen. Having said that, I am a little worried about their ability to stay viable. I transferred my NT installation to a new trading machine, and since doing that a couple of weeks ago, I can't seem to get them to authorize me on my new machine. I have sent at least four support requests over the last week, and not one has been answered, and my software is about to expire, (it thinks I am on a free trial). Does anyone else use AD, and does anyone know if they are still in business?
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  #102 (permalink)
Elite Member
Lisbon
 
Futures Experience: Intermediate
Platform: NinjaTrader
Broker/Data: Ninjatrader Brokerage
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Hello,

I had the same sort of issue but it got resolved. Dont know why it takes so long to respond. In regards to viable this was the answer that the sales gave me regarding a question of mine about develpments with NT8:

Will you support nt8?
Yes: we do not yet have a beta ready, but we have been tracking NinjaTrader 8 and we will have a release in due time.

Can one export the values to a dataseries?
We do not support data import or export. We have had some questions about that, but at this time, we simply do not. We will more carefully examine any new abilities that NinjaTrader 8 might enable, and we continue to keep an eye on those possibilities. Please send us any specific use cases you might have; but at this time we do not have any support for that.

So it seems that they are planning on a NT8 release.
Also they did some improvements on May 29 and also seemed they would bump up the price so it seems, again, that they are active somewhat.

If they become unviable I surely hope that they announce it in due time and make available the software for the users who bought it in regards to NT7 and NT8. Hope that it doesn't happen!

“The first rule of business, protect your investment”
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  #103 (permalink)
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Don't buy - no support


It pains me to do this because I think that Auction Dashboard is probably one of the best trading products out there, once you figure out how to use the massive amount of data it provides. Having said that, I would strongly encourage anyone planning on purchasing it to seriously explore WITH THE VENDOR how they do support and what resources they have allocated to supporting their customers. After moving to a new computer almost a month ago, I have been sending them message after message to have them authorize my new installation, all to no avail. It is as if they have dropped off the face of the earth. I know they are good software engineers, and they have developed an amazing product, but what is the point if they can't or won't support their customers after their purchase.

All I can at this point is "Caveat Emptor" (Let the buyer beware).

I hope they fix this because I would hate to lose the product but at this point, I already have.

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  #104 (permalink)
grappling dummy
Hawaii at the beach
 
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My friend has been using it for awhile, I just started looking into it.
It has some good features. Give me about 3months watching it, but I'm tracking it with other auction material and it seems spot on. I now have to get used to the nuances, but I see some pros it has.

I am at the point of refining my methods, so this much data can be overwhelming. I do a lot of footprint already, integrated with dom. I will look for the commonalities and differences.
Currently looking at various settings as I already have settings I like on my other brand footprint and doms.

There are some instructional videos, the speaker talks a bit fast(not my style), but he is trying his best to deliever information as the chart evovles, which anyone who has tried will know it is very difficult to observe, orient, describe, decide and act in an ever live market.

I like the ability to expand or contract a chart and bars.
It is also 1 click.

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  #105 (permalink)
grappling dummy
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Futures Edge on FIO
Here's a shot of contracted and expanded, same time(relative 18sec apart)

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  #106 (permalink)
grappling dummy
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skip View Post
It pains me to do this because I think that Auction Dashboard is probably one of the best trading products out there, once you figure out how to use the massive amount of data it provides. Having said that, I would strongly encourage anyone planning on purchasing it to seriously explore WITH THE VENDOR how they do support and what resources they have allocated to supporting their customers. After moving to a new computer almost a month ago, I have been sending them message after message to have them authorize my new installation, all to no avail. It is as if they have dropped off the face of the earth. I know they are good software engineers, and they have developed an amazing product, but what is the point if they can't or won't support their customers after their purchase.

All I can at this point is "Caveat Emptor" (Let the buyer beware).

I hope they fix this because I would hate to lose the product but at this point, I already have.

Skip


For the price...
that's one trade.
You can buy multiple licenses.

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  #107 (permalink)
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KahunaDog View Post
For the price...
that's one trade.
You can buy multiple licenses.

Why buy software that is not supported.
You are buying a product that will not last for long.
I don't risk my trading revenue on a product that is not fully open source unless I am confident in the vendor.

I checked AD out when it was first released.

I got a mailing address from them and did a Google Earth search.
I was not pleased with the street view of their office (also residence) so I never purchased.
They may be a good vendor but I chose to not purchase the product.

FWIW

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Knowing it's not about Clouds or Wind. . .
But Learning to Dance in the Rain ! ! !
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  #108 (permalink)
Trading Apprentice
new york,ny
 
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Great product, but his history of responsiveness to emails leaves a lot to be desired. He should charge more and bring on more support...at least acknowledge and say you can't answer at the present moment/will get back.

I guess running a business is more difficult then summiting high peaks w/out water...who knew!

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  #109 (permalink)
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Lisbon
 
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Posts: 14 since Apr 2013
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Quite true! Hopefully he will say something in the near future. I guess he could really bump up the price and get someone to make the youtube channel a way for interacting with customers. I remember hr did a clean up of the videos a while back and posted new ones. I also advised him to set up a forum in the ways of jigsaw and market delta with the footprint site for customers to beware. I can't under the business side because it seems that about 90% of comments everywhere are really positive for the software also the patent pending regarding the bars is something that points towards the future not something stale. Anyways maybe all the interested could start a thread about the use of the software. I particularly find useful the custom script that can be achieved by using AD.

Hopefully all will turn to be okay.

“The first rule of business, protect your investment”
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  #110 (permalink)
grappling dummy
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Broker/Data: S5
Favorite Futures: ES, fine alcohol and muscle cars
 
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Posts: 416 since Apr 2013
Thanks: 828 given, 299 received


I like the software. I just plan to run it in the background and use my regular stuff for signals. Take screenshots when I get signals and see if I note anything I can pull out of AD.

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