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Topstep's Nick Dolby (Social Media and Community Coordinator) - Ask me Anything (AMA)
I have a strategy that requires me to hold positions through 3:10-5pm CT. I have asked your staff if I could have a continuous combine that allows me to do this but they have replied saying that it would be impossible.
Why are you forcing traders to close positions at this time when a lot of people including me have a trading plan which works better when we can hold through this period? If we can prove ourselves, why limit us?
Is it possible that this limitation could be lifted now, or in the future?
Efran- You may customize certain rules of the Combine but you would need to first contact us at either [email protected] or 888.407.1611. We have traders that have customized their Combine to better fit within their trading plan/strategy.
I am aware you can customise the rules slightly. I have already gone through a custom combine. However you fail to address my main concern. Why can we not hold through the time period 3:10-5pm CT? This is one thing I need changed most importantly. I need to hold a position through this time for my custom combine.
Nourozi- We were not able to do this earlier this year, but have made adjustments to our back end to permit holding positions through 3:10pm. This is something we do on a case by case basis and is only permitted for specific platforms. Please contact support to get further details on customizing your time.
Ok, well that is good news. Based on an email to your support team yesterday, it seems they are oblivious to this possibility. That is why I posted my concern on this forum. I will follow up with your support team again and hopefully get to some positive conclusion.
