Alert - no sound-NT7

January 25th, 2011, 10:29 AM

Hi,
Having problem with alerts. Ninja says they not aware of this and everything works. It does not. It did not work on NT6 but i was hoping NT 7 would fix this problem...
I have simple cross above/below program that draws arrows and sound alerts. It worked fine till yesterday. And I did not touch anything, except I tried using the same program for more then one chart - shorter term + longer term chart. It did not work for both., it worked (and partially works today) for shorter term chart only. Today, after trying to attach the same indicator to the longer term chart and hoping to see the arrows and hear the alerts, I hear only cross below sounds and only on my shorter term chart and no sounds at all on a longer term chart. The arrows work fine. The ResetAlert... does not help... Anybody knows how to fix it please? I cannot make it working at least on a shorter term chart as it used to.
Thank you.

January 25th, 2011, 10:31 AM

I also reported a bug to NT that sometimes the sound is not working, they replied to me that this bug is unreproducible so it's not a bug. I'm just letting you know I have the same problems, once in a while that sound is not working.

Maybe you can send a mail to support@NinjaTrader.com

January 26th, 2011, 01:54 AM

hi Al2010,

to understand what you are talking about, we need to look into the stuff you are talking about

its not possible to provide useful help for a solution without having the code / indicators you use.

January 30th, 2011, 06:02 PM

max-td

hi Al2010,

to understand what you are talking about, we need to look into the stuff you are talking about

its not possible to provide useful help for a solution without having the code / indicators you use.

Hi,
Thanks for your reply. Please see attached. It seems works fine for a single chart.
Thank you.

Alert - no sound-NT7

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Alert - no sound-NT7