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Help with NT8 not receiving todays market data from Interactive Brokers / IB / IKBR


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Help with NT8 not receiving todays market data from Interactive Brokers / IB / IKBR

  #1 (permalink)
 gaz0001 
United Kingdom, UK
 
Experience: Intermediate
Platform: TWS, NT8 & TV
Broker: IB & NT
Trading: Futures, Stocks, Options & Crypto
Posts: 110 since Jan 2022
Thanks Given: 45
Thanks Received: 90

Can anyone help with NT8 not receiving todays data from Interactive Brokers / IB / IKBR?

I have reached out to NinjaTrader Forum and had support log into my machine. But they were unable to help and have now abandoned the problem.
I hope someone on this forum can assist?

I am running recommended versions of everything.
I have also tried deleting and reinstalling everything; TWS/GW/NT.
I was running perfectly fine for more than a year, this problem occured sometime between Jan and March which is when i purchased a new laptop and reinstalled everything.

TWS 10.19.1K
IB Gateway 10.19.1K
NinjaTrader 8.0.27.1 (Core/Trader+/Order Flow +/Multi Broker)

Specific Problem

Ninjatrader pulls data from the previous days without problem.
But for the current day, it only pulls data from the moment that the chart was loaded into Ninjatrader.
If i refresh the chart, reload data, switch charts etc - the chart resets. It loads all previous days fine, but for todays data it only loads starting with the current candle.


I have attached some files.
SPY Chart from TWS Showing the real data
SPY Chart from NT with red arrow which highlights that NT data only starts for the candle which i loaded the chart on
(Both charts are 1m charts and are roughly the same time period for comparison)
NT Chart Settings
NT IB Connection Settings
NT Error Log
NT Timezone
TWS API Settings
TWS Timezone Settings


Thanks for reading and i hope you can help or suggest something.









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  #2 (permalink)
 Miesto 
Monte Carlo, Monaco
Legendary Market Wizard
 
Experience: Advanced
Platform: NinjaTrader 8
Broker: NinjaTrader Brokerage
Trading: Futures
Posts: 647 since May 2012
Thanks Given: 801
Thanks Received: 1,193

Not sure this helps: https://forum.ninjatrader.com/forum/ninjatrader-8/platform-technical-support-aa/1231109-ib-error-code-trying-to-set-up-forex-chart

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  #3 (permalink)
 gaz0001 
United Kingdom, UK
 
Experience: Intermediate
Platform: TWS, NT8 & TV
Broker: IB & NT
Trading: Futures, Stocks, Options & Crypto
Posts: 110 since Jan 2022
Thanks Given: 45
Thanks Received: 90




Thanks,
Yes I am familiar with that post.

I have followed all those steps as suggested. But it did not help for me.
It did not help the poster either. Seems its still an open issue.

Quite frustrating.

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Last Updated on April 19, 2023


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