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Ninja Trader Fixed my Issue


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Ninja Trader Fixed my Issue

  #1 (permalink)
 OpalDragon 
Des Moines, Iowa
 
Experience: Advanced
Platform: Ninja Trader
Trading: 6E, CL, Anything that moves
Posts: 558 since Jun 2012
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Hello Forum,
I don't know Ninja Trader found my post here on Futures.io but they found it and then they reached out to me on THEIR OWN ACCORD AND HELPED ME FIX THE ISSUE!

That was awesome.

I was having a connection issue == Ninja was just stuck on Yellow Connection Dot.

But Ninja Trader reached out to me ON THEIR OWN ACCORD AND FIXED THE SITUATION!! WOW!

Honestly never have had a brokerage or a trading platform company do that for me.

Thank you NT! you guys rock!

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  #2 (permalink)
 
bobwest's Avatar
 bobwest 
Western Florida
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OpalDragon View Post
Hello Forum,
I don't know Ninja Trader found my post here on Futures.io but they found it and then they reached out to me on THEIR OWN ACCORD AND HELPED ME FIX THE ISSUE!

That was awesome.

That's terrific, and it's good that you mentioned it here and gave them credit. Thanking people is not done as often as the opposite. Good work by both Ninja and by you.

Bob.

---------------------

PS, I couldn't help but correct your thread title from all caps. I do understand your feelings of celebration about it, however.

When one door closes, another opens.
-- Cervantes, Don Quixote
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  #3 (permalink)
 OpalDragon 
Des Moines, Iowa
 
Experience: Advanced
Platform: Ninja Trader
Trading: 6E, CL, Anything that moves
Posts: 558 since Jun 2012
Thanks Given: 733
Thanks Received: 232


Yea -- I wanted to thank them because THEY LITERALLY CONTACTED >>> ME <<< out of nowhere.

and then fixed the issue -- so that was freaking great.


FOR FUTURE REFERENCE >>>


If anyone has that problem:

The solution was:

Shut Down Ninja

Go to:
"C:\Program Files\NinjaTrader 8\db\NinjaTrader.sqlite"



Then Dennis from Ninja Trader -- changed the name to testNinjaTrader.sqlite

that made Ninja trader create a new database file without corrupted files.

So really -- just delete the older file or rename it.

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Last Updated on December 22, 2022


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