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NT crashes "Error on loading chart"


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NT crashes "Error on loading chart"

  #1 (permalink)
john924
Utah
 
Posts: 13 since Aug 2010
Thanks Given: 7
Thanks Received: 9

I am unable to pull up an ES chart on NT without it crashing! please help or direct me to previous discussion with this problem.

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  #3 (permalink)
 
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 Big Mike 
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john924 View Post
I am unable to pull up an ES chart on NT without it crashing! please help or direct me to previous discussion with this problem.

Which data feed are you using?

Mike

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  #4 (permalink)
 
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 Fat Tails 
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Which version of NinjaTrader are you using?

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  #5 (permalink)
 
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 jagui 
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"Please attach your trace file, you can find it in My Documents\NinjaTrader xx\trace\trace.xxxxxxxx.txt"


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  #6 (permalink)
 
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 Big Mike 
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jagui View Post
"Please attach your trace file, you can find it in My Documents\NinjaTrader xx\trace\trace.xxxxxxxx.txt"


If you do this, be sure to delete account numbers and sensitive information first (of which that file is full of).

Mike

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  #7 (permalink)
 MetalTrade 
 
Posts: 1,055 since May 2010

The best is to email directly to support@NinjaTrader.com, they are very responsive.

Responsive doesn't mean they fix bugs easily.

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  #8 (permalink)
john924
Utah
 
Posts: 13 since Aug 2010
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Thanks Received: 9

thanks to all,

version 6.5 (i also reinstalled it) with zen-fire data on a mirus demo account. Everything works fine on version 7 so I don't think its data/broker.

I emailed them but I thought I might see if it was an easily fixed problem that was common.

no dice

I'll just wait to hear back from NT but let me know if you think of something

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Last Updated on September 7, 2010


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