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Phillip Capital's Laura Chia (Head of Client Services) - Ask Me Anything (AMA)
Laura Chia, Head of Client Services at Phillip Capital, will be monitoring this thread for any questions related to Phillip Futures.
Please keep in mind that some customer service/technical support issues are best handled through proper channels.
Laura Chia is the head of Client Services at PhillipCapital, where she coordinates with the various internal departments to address the needs of their customers. She also maintains relationships with brokers and institutional clients and works closely with them from onboarding to solving daily issues. Laura started her career at Oscar Mayer as a marketing spokesperson and later moved on to a public relations agency. She has been with PhillipCapital for four years and holds a Series 3 license.
PhillipCapital is a Chicago-based futures commission merchant (FCM) that is part of the PhillipCapital Group, based in Singapore since 1975. PhillipCapital provides customers with access to both the major and emerging commodity markets, boasting memberships with 28 global exchanges through the PhillipCapital Group network and connects to others via carrying broker relationships. PhillipCapital offers a wide selection of futures trading platforms and is one of two FCMs to have a clearing relationship with NinjaTrader Brokerage.
In addition to this thread, I will also be asking Laura to stop by on occasion for a casual webinar session so members can ask their questions and receive live feedback. The date/time of those sessions will be announced here in this thread.
Feel free to ask any questions below and we'll do our best to get them answered.
The futures io "AMA" (Ask Me Anything) series is by invitation only. The purpose of the thread is to provide easy access for forum members to engage with the service providers in the industry. Phillip Capital is also a futures io site sponsor.
Laura Chia's futures io username is @Phillip Capital if you want to mention her or send her a private message.
It is my pleasure to welcome Lynette Lim, Co-CEO of Phillip Capital, for a webinar on Wednesday, September 20th @ 4:30PM Eastern US.
The title for this event is "How to Choose a Futures Broker", and bullet points include:
- Seven important questions to ask a broker
- How-to determine financial stability of a firm
- Why capital is important for the business
- The history of Phillip Capital w/services overview
- Q&A with the Co-CEO of Phillip Capital, Lynette Lim
Thanks Mike for arranging the Webinar! Appreciate it!
I have some questions for Phillip Capital and would like Lynette to provide more information in the Q&A session:
1. Can I trade HSI futures? (or even Hong Kong stocks?)
2. If so, does Phillip Captial provide tick-by-tick live data on the HSI futures/HK stocks? free or how much?
3. under Ninjatrader 8?
4. any difference/benefit vs using its Hong Kong branch
hello i am finding difficulty in trading order flow charts. doing it since 5 months . but i want to study more about it. any study material for order flow gomicators volume lladder link . heartly welcome
HKFE can only trade on CQG, market data fee as below
HKFE Delay: $5.00 per month
HKFE Level 1: $9.00 per month
HKFE Level 2 $15.00 per month
RISK DISCLAIMER: Trading in futures products entails significant risks of loss which must be understood prior to trading and may not be appropriate for all investors. Past performance of actual trades or strategies cited herein is not necessarily indicative of future performance. The information contained herein is provided to you for information only and believed to be drawn from reliable sources but cannot be guaranteed; Phillip Capital Inc. assumes no responsibility for errors or omissions. The views and opinions expressed in this letter are those of the author and do not reflect the views of Phillip Capital Inc. or its staff.