I can not access demo account

September 26th, 2016, 05:20 AM

good morning, I wanted to start with a demo account but I tried to discharge me in Datos del Mercado Gratis y Demo de Trading en Vivo | NinjaTrader
the problem is that with different email accounts do not send me the credentials to connect
any help, thank you and good trading

September 26th, 2016, 05:29 AM

neil mccauley

good morning, I wanted to start with a demo account but I tried to discharge me in Datos del Mercado Gratis y Demo de Trading en Vivo | NinjaTrader
the problem is that with different email accounts do not send me the credentials to connect
any help, thank you and good trading

1) did you check your spam folder ?

2) I think they worked on the servers this weekend, maybe a small glitch
did you try again ?

September 26th, 2016, 06:06 AM

I tried with gmail, yahoo and other and nothing, also check the spam folder, I guess it will not be problem of my IP, also delete my history browser, just in case, had not happened to me before, so I wanted to ask if some partner has the same problem

thanks rleplae

September 26th, 2016, 06:31 AM

neil mccauley

I tried with gmail, yahoo and other and nothing, also check the spam folder, I guess it will not be problem of my IP, also delete my history browser, just in case, had not happened to me before, so I wanted to ask if some partner has the same problem

thanks rleplae

Could it be that you already used those email credentials for a demo account before?

September 26th, 2016, 06:55 AM

for nothing, xplorer, I used two new accounts, one of gmail and yahoo another, with different data, including the phone number is different

September 26th, 2016, 07:05 AM

neil mccauley

for nothing, xplorer, I used two new accounts, one of gmail and yahoo another, with different data, including the phone number is different

Did you use the spanish version of the site before, or did you use another language in the past?

Have you tried using the US version?

September 26th, 2016, 07:11 AM

if I used the web in Spanish as 1 year, and never had a problem, which is the address of NinjaTrader US? I'm going to try out there

thanks for your time friends

September 26th, 2016, 07:18 AM

neil mccauley

if I used the web in Spanish as 1 year, and never had a problem, which is the address of NinjaTrader US? I'm going to try out there

thanks for your time friends

It's just ninjatrader.com - Trading Software & Brokerage | NinjaTrader

September 26th, 2016, 07:29 AM

xplorer were right, I got through NinjaTrader US
solved

thanks

I can not access demo account

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I can not access demo account