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Weird graph

  #1 (permalink)
 
rintin2x's Avatar
 rintin2x 
salt lake utah
 
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Just wondering what's happening here, it worked ok earlier today, closed it, and trying to open it again but it's behaving really strange as shown below. the September contract looks normal but the December contract is like this. Any help is appreciated.

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  #2 (permalink)
 
bobwest's Avatar
 bobwest 
Western Florida
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rintin2x View Post
Just wondering what's happening here, it worked ok earlier today, closed it, and trying to open it again but it's behaving really strange as shown below. the September contract looks normal but the December contract is like this. Any help is appreciated.

Sure.

From your chart, it looks like I had exactly the same issue -- the big single bar dropping down. I had Sept. values right up to that big candle, then Dec. after that. I had done the normal rollover procedure to Dec, and the chart should have updated all its data for Dec, but didn't.

I emailed NT support and they sent back instructions that apparently are for the December contract only (for all the equity indexes -- ES, NQ, TF, YM). I had done the rollover just like I always do, and got the same result you have. The problem is that NT has the wrong rollover date in its database for Dec., so you have to manually fix it first. Here are the correct instructions for this month -- I hope it will be only for this month. (): ninjatrader.com/Advisories/[AUTOLINK]CME[/AUTOLINK]-9-16-2016

Once I did this, I had to delete the chart I had done the "rollover" on, because it didn't know what to do with data from both contracts, and create a new one with Dec. only.

Charts that I had not tried to rollover the old way updated with no problem when I just changed the contract, after I had done the manual adjustment to the rollover date as per the above link.

I hope this fixes it for you. If this isn't really your issue, an email to NT support would be your next step, but I think it will fix it.

Good luck.

Bob.

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  #3 (permalink)
 
rintin2x's Avatar
 rintin2x 
salt lake utah
 
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Thanks Bob, I'll try it.

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  #4 (permalink)
 
bobwest's Avatar
 bobwest 
Western Florida
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rintin2x View Post
Thanks Bob, I'll try it.

Just checking, was this it?

I'm thinking I would like to put a post in the spoos thread and the Scalper's Journey thread on the issue, in case others had it and didn't know the fix.

If this fixed it for you, and if you wouldn't mind, I might reference your thread so anyone else could identify the odd long bar on the chart that is a giveaway, from your chart picture. I didn't record my chart when I had it, and it would be good to have an image.

Only if that's OK with you, and if in fact this was your issue.

Thanks. I hope you are enjoying your weekend.

Bob.

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  #5 (permalink)
 WOW CO 
Toronto, Canada
 
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bobwest View Post
Just checking, was this it?

I'm thinking I would like to put a post in the spoos thread and the Scalper's Journey thread on the issue, in case others had it and didn't know the fix.

If this fixed it for you, and if you wouldn't mind, I might reference your thread so anyone else could identify the odd long bar on the chart that is a giveaway, from your chart picture. I didn't record my chart when I had it, and it would be good to have an image.

Only if that's OK with you, and if in fact this was your issue.

Thanks. I hope you are enjoying your weekend.

Bob.

Good idea @bobwest . It was mentioned in the ninjatrader thread


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  #6 (permalink)
 
rintin2x's Avatar
 rintin2x 
salt lake utah
 
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Looking good, thanks. Yes sure thank you for all your help

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  #7 (permalink)
 
bobwest's Avatar
 bobwest 
Western Florida
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WOW CO View Post
Good idea @bobwest . It was mentioned in the ninjatrader thread


Thanks for this. I had the idea that NinjaTrader had put out the word on this, but I wasn't sure just where.

Bob.

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  #8 (permalink)
 
bobwest's Avatar
 bobwest 
Western Florida
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Put up a description of the issue, with links, in both the spoos and the Scalper's Journey thread.



Bob.

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  #9 (permalink)
 
rintin2x's Avatar
 rintin2x 
salt lake utah
 
Experience: Beginner
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Hopefully others that experiencing the issue see that, definetely got me worried earlier.

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Last Updated on September 10, 2016


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