My TF chart just stopped

November 30th, 2015, 07:26 PM

Hi all, I'm new to Sierra chart so I don't know if I'm doing something wrong or just having a brain fart but my TF chart just stopped at 13:23 pm today. Any clues to why?

Thanks!

November 30th, 2015, 08:54 PM

I had this problem until I changed to a better ISP.

Here's one possibility: Your internet connection had some packet losses that caused the data feed to stop, but since it wasn't a complete loss of signal, SC didn't see it so it didn't 'Reconnect on Failure'.

If you happen to notice that the feed has stopped, you can click on Dis, then Con to restart the feed.

This assumes you didn't have a complete internet failure and File >> Data/Trade Services Settings >> Reconnect on Failure is checked.
Or maybe you had a complete internet failure and Reconnect on Failure is unchecked.

November 30th, 2015, 09:18 PM

your license maybe expired?

November 30th, 2015, 09:31 PM

tomgilb

I had this problem until I changed to a better ISP.

Here's one possibility: Your internet connection had some packed losses that caused the data feed to stop, but since it wasn't a complete loss of signal, SC didn't see it so it didn't 'Reconnect on Failure'.

If you happen to notice that the feed has stopped, you can click on Dis, then Con to restart the feed.

This assumes you didn't have a complete internet failure and File >> Data/Trade Services Settings >> Reconnect on Failure is checked.
Or maybe you had a complete internet failure and Reconnect on Failure is unchecked.

That was it, I pressed dis/con and it worked

Thanks Tomgilb

November 30th, 2015, 09:31 PM

cory

your license maybe expired?

No I just signed up a week ago. Thanks for your help tho!

My TF chart just stopped

Discussion in Sierra Chart

My TF chart just stopped