London + UK
Experience: Advanced
Platform: Proprietary Analytics
Broker: Multiple broker + Multiple feed
Trading: Currently European and US equities
Posts: 443 since Dec 2013
Thanks Given: 257
Thanks Received: 234
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I've personally found the support from this vendor ok and timely for simpler issues. However on more in depth issues futures.io (formerly BMT) is the best way to go for my queries, lots of hands-on experienced clients here. However I'm only a member of both forums for the last few months.
I tested this by dropping my queries to both futures.io (formerly BMT) and the official NT forum and seeing how timely are the replies and also feedback quality.
Thanks,
Sand.
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