silver price 2,313.00

September 11th, 2013, 09:44 AM

using cqg, I have silver prices coming in at 2,313.00 on multicharts platform.
this is for symbol siez13
is this correct for silver symbol ?

mini ysi comes in at 23.13

support said that it is correct

am i missing something ?

shane

ABCTG · September 13th, 2013, 02:57 AM

Hi shanemcdonald28,

I just checked here and I have SIZ3 this is "Silver 5000 OZ DEC 2013" currently trading at 21.890. What are your contract specifications? I don't know much about the silver contracts, but 2,313.00 seems too high as this would correspond to 500000 OZ.

Regards,
ABCTG

September 13th, 2013, 06:14 AM

i get the same as you on ninja trader with cqg
I think it is a problem with multicharts

i hope they can fix it

thanks

shane

ABCTG · September 13th, 2013, 07:24 AM

Can you post the symbol settings from Quotemanager?

September 13th, 2013, 08:01 AM

i will do that

are you viewing silver on multicharts ?
also, have you experienced any memory leak problems with latest version ?

thanks
shane

ABCTG · September 13th, 2013, 09:53 AM

I am not viewing it actively on Multicharts and have not experienced memory issues with the current release.

Regards,
ABCTG

September 13th, 2013, 11:07 AM

here are settings from quote manager
are these the settings you asked about ?

ABCTG · September 13th, 2013, 12:42 PM

Yes, these were the settings I had in mind. I just wanted to rule that out as a cause for issues. They are the same that my QM shows here. I am afraid, but if the data from the same datafeed displays correctly in NT is wrong in MC with correct settings the problem seems to be coming from MC.
You wrote that "support said that it is correct" was this the CQG or MC support?

Regards,
ABCTG

September 13th, 2013, 12:46 PM

that was MC support. They said they checked with CQG and it was correct.

thanks for your time

shane

ABCTG · September 13th, 2013, 12:54 PM

You are welcome.

I don't know about the CQG symbols, but if siez13 is corresponding to this contract https://www.cmegroup.com/trading/metals/precious/silver_contract_specifications.html, then the display is obviously wrong by factor 100.

This could mean two things in my opinion:

1. CQG sends the data out wrong. NT manipulates the data to display it correctly. MC displays the data as it comes in (which the software should do in my opinion).
2. CQG sends the data out correct. NT displays it correct. Then there would have to be an issue within MC that makes it display the data wrong.

It would be interesting to know how CQG sends the data out.

Regards,
ABCTG

silver price 2,313.00

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silver price 2,313.00