good ninja service experience

July 14th, 2013, 04:00 AM

installed some windows updates and the result was that NT would not open. sent a mail to ninja support and within 15 minutes was skyping with ninja support staff and we had it fixed shortly after.

my only gripe was that this was a known issue with a windows security update--would have been nice to have a heads up before installing it.

regardless--good support

July 14th, 2013, 08:44 AM

what was the issue?

July 14th, 2013, 08:48 AM

cory

what was the issue?

they couldn't tell me the reason that this particular security update caused problems

but is was security update patch KB2836988--i had to uninstall it then reboot--and ninja worked again

good ninja service experience

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good ninja service experience