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Best Futures Broker i.e. Customer service, rates, execution


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Best Futures Broker i.e. Customer service, rates, execution

  #1 (permalink)
 jkpdon 
austin,tx,usa
 
Experience: Beginner
Platform: ninjatrader
Trading: es
Posts: 31 since Dec 2010

Looking for Reliable Broker..

Dont care about much commission rates but cheaper is better

i am looking for following quality services

1.Best Telephone customer service
2. Ninjatrader support
3.Best online account management. i.e. ACH deposit and withdrawal... i hate forms so this would be best deciding feature for me.
4. Fast execution
5. cheap commission rates
6. USA based.... no NFA complaints etc...

Thanks

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  #3 (permalink)
 buzzsaw 
Leesburg, VA
 
Experience: Advanced
Platform: NinjaTrader
Posts: 80 since Aug 2010
Thanks Given: 78
Thanks Received: 35


Have you talked to Matt @ Optimus?

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  #4 (permalink)
 
Nicolas11's Avatar
 Nicolas11 
near Paris, France
 
Experience: Beginner
Platform: -
Trading: -
Posts: 1,071 since Aug 2011
Thanks Given: 2,232
Thanks Received: 1,769

Hi,

It is also a category of the "nexusfi.com (formerly BMT) Best of Trading 2011" contest : Best Of Trading - Big Mike Trading

The results (available soon, I guess) will probably bring some answers to your question.

Nicolas

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  #5 (permalink)
 
Lornz's Avatar
 Lornz 
Oslo, Norway
 
Experience: Advanced
Platform: CQG, Excel
Trading: CL
Posts: 1,193 since Apr 2010

Advantage Futures

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  #6 (permalink)
 jkpdon 
austin,tx,usa
 
Experience: Beginner
Platform: ninjatrader
Trading: es
Posts: 31 since Dec 2010

i see mirus futures are meeting all the criteria except ACH deposit and withdrawal.

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  #7 (permalink)
 
Boomer34's Avatar
 Boomer34 
Georgia, USA
 
Experience: Advanced
Platform: TOS
Broker: TOS
Trading: SPX
Posts: 164 since Mar 2011
Thanks Given: 74
Thanks Received: 57


buzzsaw View Post
Have you talked to Matt @ Optimus?

I would highly encourage you to give Matt a call Optimus Futures. If you read around on this board, you will find a number of highly satisfied customers. With the criteria you are looking at, I would say that you will find Matt to be a near perfect fit.

I have recently moved brokerages and been with Optimus for about a month now. It was the smoothest transition I could have imagined. The customer support/service was well beyond expected...I felt like I was being treated like I had a 10 Million dollar account.

Feel free to PM me if you have any other questions...

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  #8 (permalink)
 
bpr17's Avatar
 bpr17 
Madrid Spain
 
Experience: Intermediate
Platform: NinjaTrader
Trading: NQ
Posts: 16 since Mar 2012
Thanks Given: 8
Thanks Received: 5

For me the best is Zaner ( Zaner: Commodities, Futures, Forex and Cash Metals Brokers), especially thank the customer service.

The person in charge of my account, Anthony Aloisio, is a very nice guy that always answer quickly and efficiently to all my questions or needs. By experience with other brokers I do know that this issue could be very annoying, with Anthony no problem at all.

Perhaps not the cheapest commissions, but there are no hidden costs and for me is basic the customer service, and with Zaner is great.

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  #9 (permalink)
 mongoose 
Chicago, IL
 
Experience: None
Platform: oil super computer
Trading: multiple
Posts: 272 since Jun 2011
Thanks Given: 817
Thanks Received: 433


ibrainch View Post
Just want to point out that firms like Mirus Futures are not full clearing firms (they are more like IBs that clear through other firms). Advantage Futures, on the other hand, is a full-clearing broker (i.e. there is no go between) that provides all the front-end and back-end support.

4 posts today and every one of them promoting Advantage, do you work for them or something?

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