Update: No reply from "Marion" or anyone else - only that the file has been sent to "another level".
I made a post in Trustpilot. A response was posted from Apex as follows:
"Reply from Apex Trader Funding
Updated 3 days ago
We have great support. We don't sell the trade copier it is a separate company so we don't provide support for it. We do suggest you watch the videos the other company provides to use it correctly."
Note that the download page is from APEX INVESTING - not a third party vendor.
The only video at their website is from Darrell Martin explaining the trade copier, but no real details about its function. He makes no mention that the software is from a third party vendor.
The "other company" who apparently developed the software denies they have sold or leased their software to Apex.
Can you help answer these questions from other members on futures io?
If you now decide to re-purchase the trade copier, I would buy it from the creator...Flowbots. Used it for a couple of years now, with no problems and all the updates I get notified on. Very good support.
