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Not sure what you mean by that, as stated on the website:
We recommend not calling us but using the help desk as we are constantly doing help desk tickets and online chat or tied up on the phone.
Live chat is available
Hi, it would be interesting to have some statistic who performs better at APEX: the trader going for the big shot or the trader making constantly their goal day by day? I guess the last one, but statistic would show the truth. Thanks!!
A SCAM ALERT doesn't sound lightly. I'd not be happy about that if I were APEX. It's not clear why and what. I'd like to know more what it is about.
Most prop-firms are a bit sketchy in their offerings, with both Topstep and OneUP I have had surprises jumping out of the hat when they offer you the contract. Delayed payouts, extra hurdles etc.
It would be good for APEX to clarify on this forum what this warning is about.
Lot of people put their trust and money in these prop firms. Transparency is key.
I also noticed that although it has an official-sounding name, "The Financial Commission," it doesn't claim anywhere to be any sort of official site. I'm sure that's because it's not. I looked at it's "About" link (after running Google Translate from Russian), and it just takes complaints from "members." I didn't look further.
I would say that, in general, just as you should want to be skeptical about large claims anyone makes for themselves on the internet, you should be cautious about claims made against others. It's just the internet, after all, and anyone with a computer, and who can type, can put anything out there they want.
I don't know anything at all about this site, and not much about Apex, but I do know something about the internet. So I would tread lightly and carefully before taking anything I read out there too seriously, that's all.
Bob.
When one door closes, another opens.
-- Cervantes, Don Quixote
It’s actually very simple, we addressed this already a couple weeks ago when this same user tried to make the same complaint. He violated the rules, went for big max contract windfall trades in one direction, while going max contracts in a different PA the other direction purposely blowing the Apex PA on one side for hopes of a lucky big windfall the other side. Then went to “flipping” a single contract day after day trying to ride out trading days and take a big payout, while never actually trading a strategy or system with consistency. Even after multiple communications and opportunities to be honest about what they did and correct it and admit to it, our request for specific information and screenshots were denied and we were presented with false and misleading information. This type of trading is specifically covered in the PA agreement and is not allowed. This trader then recruited others to be involved with this same scheme and taught them how to do it and split accounts with them each taking different sides of the trade to split profits but purposely blow Apex PA accounts.
This of course is not acceptable and not what trader funding is about. The trader did start some normal trading strategies after we reached out to this about this breach of contract. This trader is being paid out on trades they made after this once they contacted multiple times, but not on trades that were part of this scheme. Once this scheme was spread to others, in order to hide that is was coming from his own accounts, we decided to not continue a partnership with this trader or the group involved with the scheme. Even though large losses were taken by Apex due to this scheme, Apex Trader Funding will hold itself to a high standard and reputation, and will remain above reproach even though the fraud was perpetrated against us, we still have honored our side of agreements and paid out funds that were properly accrued, even though the contract was breached multiple times by the other party. This party has threatened us that if we do not pay them the funds balanced obtained through the scheme they will go on Social Media and that is what they have done and continue to spread lies and false information. This is blackmail and extortion and Apex will not give in to it. The rules are there for a reason, to break the rules and them go make up lies and stories about it is just immature and unprofessional.
Apex funds over 4,000 accounts per month and we have paid out multiple 6 figure payouts. We pay out over an average of $300k each month. If there was an issue with Apex doing payout, we assure you, you would be hearing about it from thousands of people, not just from the couple that broke the rules in an organized scheme and now complaining that Apex will not give in to threats and extortion.
For those of you that have seen his review posted on a site that looks “official” just stop for a minute an look at the site 😊 Thus is a scam review company that puts negative reviews out on any company that has not paid them a membership fee. They are not regulated by anyone. If we paid the company they would make it positive. They have scammed only 40 companies into paying for their fake positive reviews by saying pay us or we will give you a negative review. They have negative “not safe” reviews on the top forex companies out there. This is just a foreign individual who made a pay for a positive review website or we will post a negative review. The irony is it is a forex site and we don't do forex so that shows you how much they researched us. Also, the site is to review brokers, we are not a broker, as you invest no capital into an account to trade further showing they did no review. They are just trying to milk us for money for a fake review. This was caused by literally one upset trader who broke the contract and tried to scam us and was recruiting others to do the same. But, do not be fooled by this overseas fake site.
I'm glad you cleared up the situation with the "Financial Commission" site. Readers should always have a cautious attitude about claims of wrongdoing on the internet, just as much as claims that praise or promote someone. There are other sites that will give firms a good review if it's paid for. It's important not to take everything out there at face value.
As to the other situation you spend so much time with, I honestly never read whatever is on the "commission's" site, so I have no idea what you are referring to -- which is actually fine. If nothing has been asserted on futures.io, it does not need to be repeated just to bring it up. As far as I know, nothing resembling what you discuss has been posted here, so we're fine if it isn't now.
Naturally, if anyone has an issue with Apex they can always post a review here, and if it is their own actual experience it will be welcome, subject to discussion and possible rebuttal by other members, and so long as it stays within our rules. Likewise, you are always able to respond here if you believe your company has been wronged, also within our rules.
In the end, thorough discussion of issues generally brings out a better understanding by everyone.
Bob.
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Edit: it was already evident there was some problem with the "Financial Commission" site, as has been remarked on in previous posts.
When one door closes, another opens.
-- Cervantes, Don Quixote
Waiting, Discipline and Patience Pays!
