Earn2Trade - Cheap tactics - Be Careful - First Day Experience

I have been a member here for the past decade or so. Mostly a lurker but today something has prompted me to contribute to the trading community so it might help someone.

I develop algorithms and run them with different funding firms - some work, some don't. Today, I want to talk about earn2Trade and their business policies.

I received an email from earn2Trade for a 40% discount - figured why not - lets run an algo on the $75K account. Their portal says up to 9 contracts on $75K account. I figured with a daily loss limit of $1750 - probably try with 4 contracts.

So the first day today - the algo puts on a trade - 2 with ES and 2 with NQ. Trade is profitable - minor but positive. Then I try to put on another trade but that doesn't work. So I reach out to their support - who point out I have violated their position size rule. At this point, I am trying to understand what the heck is going on - this is the very first day of trading - your website says 9 contracts and I am not even half of that - so how did I end up violating their position size rule.

Well the support points out that they have these position sizing rules of following a progression ladder that is never mentioned in the whole process of signing up - further its not even part of the welcome email that I received. But when you sign up - as a user - what you see is up to 9 contracts - totally misleading. The support mentions that their website says - follow progression ladder - but its not even a clickable link to find out what it means - and further if your intentions are right why say up to 9 contracts and have the user figure out what this progression ladder means - if the intentions were genuine - first it would be a link that's clickable to explain what they mean and second don't mislead with up to 9 contracts - instead say depending on the account balance with a clickable link that explains everything and lastly add those details to the welcome email.

Further, they don't even want to work with you - I mean its the first day - and even if its their policy - they don't want to extend the courtesy to fix it.

My point being - just another vendor trying to lure in traders - I mean I understand that is their business model - failure of a trader is their success but do you really have to resort to such cheap tactics ?

I hope other traders learn from this experience.

that is disappointing. They don't want experienced traders if they are cuffing you like that. They want none to some experience kind of people. Not sure why because 20% of a good traders take is good money. I'm sure they have their reasons though. Perhaps they will comment.

Also why are they capping you on a simulator?

Well the support points out that they have these position sizing rules of following a progression ladder that is never mentioned in the whole process of signing up - further its not even part of the welcome email that I received. But when you sign up - as a user - what you see is up to 9 contracts - totally misleading. The support mentions that their website says - follow progression ladder - but its not even a clickable link to find out what it means - and further if your intentions are right why say up to 9 contracts and have the user figure out what this progression ladder means - if the intentions were genuine - first it would be a link that's clickable to explain what they mean and second don't mislead with up to 9 contracts - instead say depending on the account balance with a clickable link that explains everything and lastly add those details to the welcome email.

Further, they don't even want to work with you - I mean its the first day - and even if its their policy - they don't want to extend the courtesy to fix it.

My point being - just another vendor trying to lure in traders - I mean I understand that is their business model - failure of a trader is their success but do you really have to resort to such cheap tactics ?

I hope other traders learn from this experience.

First of all, I completely understand that this entire behavior upsets you and may easily lead to a violation of one of their rules because they are simply not stated clear enough when a new client starts an evaluation.

But if you click on the orange asteriks on the right in the row 'Follow progression ladder' you'll get directed to the appropriate website: https://help.earn2trade.com/en/articles/3292351-what-is-the-progression-ladder-in-the-gauntlet-mini

But overall I agree that they should make their rules a bit more exposed to the reader.

Hi struts12!

Thank you for sharing your experience. We appreciate the feedback, even if we disagree with some of the points you are making. The screenshots that you posted will help us elaborate.

The account selection screen that you posted has an orange asterisk, the only orange spot on a background of grey, linking you to the rule.
The screenshot also shows the tooltip right next to the name of that rule.

I'd also like to mention that the rule is linked a few inches below the actual account selector for reading. Please see on my screenshot, attached.

For the setup email, we have the all the rules linked right in there, as shown on your screenshot as well as mine below for convenience.

I would like to add that you are also presented these same rules in our dashboard, if you log into the product after the purchase.

I am really sorry that you missed all of these, however, I feel that calling this "cheap tactics" when we have just pointed out 3-4 places where you can read about the progression ladder feels unwarranted.

Thanks for your response. I don't want to get into a pissing contest but will say two things -

1) Please don't be sorry. Instead - you should accommodate users when an issue like this occurs - this was the very first day - let that sink in for a moment - the very first day. Your inflexibility and arrogance to not fix this warrants the title of "Cheap Tactics".

2) I would highly encourage you to show some integrity and make the whole text "Follow progression ladder" clickable so that it doesn't come across as a click and bait. Making asterisk as a link to the real information rather than the actual title comes across very shady. Just some feedback - take it for what it is whether you agree or not.

Lastly, my objective to post this was to ensure other traders who have read this post are well aware before they sign up with you - if nothing else, this might save them from falling into your trap.