Spotgamma-anyone using this? - futures io
futures io



Spotgamma-anyone using this?


Discussion in Trading Reviews and Vendors

Updated
      Top Posters
    1. looks_one JohnS with 3 posts (3 thanks)
    2. looks_two Keab with 2 posts (3 thanks)
    3. looks_3 TraderGB with 2 posts (1 thanks)
    4. looks_4 myrrdin with 2 posts (3 thanks)
      Best Posters
    1. looks_one snax with 4 thanks per post
    2. looks_two myrrdin with 1.5 thanks per post
    3. looks_3 Keab with 1.5 thanks per post
    4. looks_4 JohnS with 1 thanks per post
    1. trending_up 3,790 views
    2. thumb_up 19 thanks given
    3. group 11 followers
    1. forum 13 posts
    2. attach_file 0 attachments




Welcome to futures io: the largest futures trading community on the planet, with well over 125,000 members
  • Genuine reviews from real traders, not fake reviews from stealth vendors
  • Quality education from leading professional traders
  • We are a friendly, helpful, and positive community
  • We do not tolerate rude behavior, trolling, or vendors advertising in posts
  • We are here to help, just let us know what you need
You'll need to register in order to view the content of the threads and start contributing to our community.  It's free and simple.

-- Big Mike, Site Administrator

(If you already have an account, login at the top of the page)

 
Search this Thread
 

Spotgamma-anyone using this?

(login for full post details)
  #11 (permalink)
 JohnS 
Bamberg, Germany
 
Experience: Beginner
Platform: Sierra Chart
Broker: IB, SierraCharts data
Trading: MES, FDXM
 
Posts: 1,097 since Oct 2014
Thanks: 15,076 given, 2,600 received


myrrdin View Post
I followed the recommendation of Tigertrader some time ago, and use the services of Spotgamma additionally to other services. I consider them to supply valuable information.

Unfortunately, I do not succeed getting in contact with them via email to their standard email address. I receive their emails from the same address (e.g. bills), but I do not receive answers to my questions regarding my subscription. Is anybody in email contact with them ?

Best regards, Myrrdin


xplorer View Post
If they are not responding via email, have you tried Twitter?

They seem to be replying to users over there

https://twitter.com/spotgamma

I also followed Tigertrader's recommendation and have been using Spotgamma services for the past year and find the information valuable. I too have the same problems with the customer service via Email: no response regarding my subscription questions. After upgrading from Basic to Pro, the billing for the Basic subscription just continues automatically and I have not been able to get this resolved after many emails. Thanks @xplorer for the tip, I will try the twitter route.

Visit my futures io Trade Journal Reply With Quote

Can you help answer these questions
from other members on futures io?
1 min chart v-shape scan help please
ThinkOrSwim
MacdBB V402 NT804 + gradient + pullback not working on N …
NinjaTrader
Eurex Denali vs dxFeed
Sierra Chart
TD Sequential for NT or MW?
Platforms and Indicators
For the experts of Metastock
Platforms and Indicators
 
 
(login for full post details)
  #12 (permalink)
 myrrdin 
Market Wizard
Linz Austria
 
Experience: Advanced
Platform: TWS
Broker: Interactive Brokers
Trading: Commodities
 
Posts: 1,860 since Nov 2014
Thanks: 3,028 given, 2,531 received


JohnS View Post
I also followed Tigertrader's recommendation and have been using Spotgamma services for the past year and find the information valuable. I too have the same problems with the customer service via Email: no response regarding my subscription questions. After upgrading from Basic to Pro, the billing for the Basic subscription just continues automatically and I have not been able to get this resolved after many emails. Thanks @xplorer for the tip, I will try the twitter route.

I was successful after sending an email to an email address I found somewhere on the internet. If you are interested, I will send you the address via PM.

Best regards, Myrrdin

Reply With Quote
The following 2 users say Thank You to myrrdin for this post:
 
(login for full post details)
  #13 (permalink)
 JohnS 
Bamberg, Germany
 
Experience: Beginner
Platform: Sierra Chart
Broker: IB, SierraCharts data
Trading: MES, FDXM
 
Posts: 1,097 since Oct 2014
Thanks: 15,076 given, 2,600 received



myrrdin View Post
I was successful after sending an email to an email address I found somewhere on the internet. If you are interested, I will send you the address via PM.

Best regards, Myrrdin

Dear @myrrdin ,

I've tried the email address posted on their website, [email protected], without success. Yes I am interested if you have another address.

Regards,

John

Visit my futures io Trade Journal Reply With Quote
 
(login for full post details)
  #14 (permalink)
 JohnS 
Bamberg, Germany
 
Experience: Beginner
Platform: Sierra Chart
Broker: IB, SierraCharts data
Trading: MES, FDXM
 
Posts: 1,097 since Oct 2014
Thanks: 15,076 given, 2,600 received


JohnS View Post
I also followed Tigertrader's recommendation and have been using Spotgamma services for the past year and find the information valuable. I too have the same problems with the customer service via Email: no response regarding my subscription questions. After upgrading from Basic to Pro, the billing for the Basic subscription just continues automatically and I have not been able to get this resolved after many emails. Thanks @xplorer for the tip, I will try the twitter route.

As a follow up, I contacted SpotGamma via Twitter and SpotGamma responded quickly and has resolved my subscription issue professionally. Thanks @xplorer and @myrrdin for your help!

Visit my futures io Trade Journal Reply With Quote
The following 3 users say Thank You to JohnS for this post:


futures io Trading Community Trading Reviews and Vendors > Spotgamma-anyone using this?


Last Updated on July 8, 2021


Upcoming Webinars and Events
 

NinjaTrader Indicator Challenge!

Ongoing

Your Charts Should Speak To You w/Bob Cometta

Elite only
 

Our 12-year anniversary w/ $$,$$$ prizes (check soon)

August
     



Copyright © 2021 by futures io, s.a., Av Ricardo J. Alfaro, Century Tower, Panama, Ph: +507 833-9432 (Panama and Intl), +1 888-312-3001 (USA and Canada), info@futures.io
All information is for educational use only and is not investment advice.
There is a substantial risk of loss in trading commodity futures, stocks, options and foreign exchange products. Past performance is not indicative of future results.
no new posts