not more then 5 minutes after posting this I got an email... hmmm kinda suspicious


-P

About 3-4 months ago I started searching for a way to safeguard my account from any big draw downs/user error. Mainly from me moving my s/l past what my max loss is. After contacting ninjatrader they didn't really have a way to do this and one person said kinetic could but it wouldn't be reliable so I kept searching. I think I made a post in my journal and one of the members of this forum shot me some info and it looked great.

The company was over seas and is called volume ladder trading or VLT GAT

after exchanging a handful of emails with the owner/support I had a great feeling that this is exactly what I wanted so I plopped the 300 some odd dollars down and this is where things started to go south.

First it took about a week to actually get the software. Granted you download everything from his website also he was saying the payment didn't go through a week later I get an email with a bunch of disclosurer info and stuff I have to sign.. guess to be safe in his country or something.

So after all that I download the software and only half of it really works, nothing will save, it's bascially not reliable at all... again after a bunch of emails he finally does a screen share and sees there are issues, he agrees he needs to fix them and asks for a week or so to get them done... to make a long story short this happens 3 more times so about 6 more weeks of waiting. The last time we speak he says he is on vacation and cannot work on the issues and it will be two-three weeks before he can start.

Fast forward 4 weeks later he will now not return my emails.

The software in a nut shell was supposed to be able to set times/$ limits / breaks for losses and you could lock these things so in a moment of stress/panic you couldn't move them and end up hurting your self.

I am giving it until this friday before contact the bank with a fraud charge

I have all the emails if any one is interested

Would recommend everyone stay away from this

and @NinjaTrader needs to build these things into there system as a option.

-P

Was there a trial option?

If purchased by PayPal you should be covered, digital goods can be charged back rather easily with PayPal by stating they do not function, especially if you include documented attempts to contact and resolve with vendor.

Sent using the NexusFi mobile app

yeah that's what Ill be doing Saturday if there isn't any significant progress made in the next 24-30 hours.

I would like to keep it as I think it could be an awesome tool , but I not willing to be the guinea pig

-P

Hi - can you report any progress? I also thought about buying the tool. I use the Volume Ladder Chart of the same provider. Except the not existing documention I am happy with the tool as well as the providers individual service.

Thanks - SafruAI

About 3-4 months ago I started searching for a way to safeguard my account from any big draw downs/user error. Mainly from me moving my s/l past what my max loss is. After contacting ninjatrader they didn't really have a way to do this and one person said kinetic could but it wouldn't be reliable so I kept searching. I think I made a post in my journal and one of the members of this forum shot me some info and it looked great.

The company was over seas and is called volume ladder trading or VLT GAT

after exchanging a handful of emails with the owner/support I had a great feeling that this is exactly what I wanted so I plopped the 300 some odd dollars down and this is where things started to go south.

First it took about a week to actually get the software. Granted you download everything from his website also he was saying the payment didn't go through a week later I get an email with a bunch of disclosurer info and stuff I have to sign.. guess to be safe in his country or something.

So after all that I download the software and only half of it really works, nothing will save, it's bascially not reliable at all... again after a bunch of emails he finally does a screen share and sees there are issues, he agrees he needs to fix them and asks for a week or so to get them done... to make a long story short this happens 3 more times so about 6 more weeks of waiting. The last time we speak he says he is on vacation and cannot work on the issues and it will be two-three weeks before he can start.

Fast forward 4 weeks later he will now not return my emails.

The software in a nut shell was supposed to be able to set times/$ limits / breaks for losses and you could lock these things so in a moment of stress/panic you couldn't move them and end up hurting your self.

I am giving it until this friday before contact the bank with a fraud charge

I have all the emails if any one is interested

Would recommend everyone stay away from this

and @NinjaTrader needs to build these things into there system as a option.

-P

Hi - can you report any progress? I also thought about buying the tool. I use the Volume Ladder Chart of the same provider. Except the not existing documention I am happy with the tool as well as the providers individual service.

Thanks - SafruAI