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volumeladdertrading.com Review (Volume Ladder Trading)
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volumeladdertrading.com Review (Volume Ladder Trading)

  #11 (permalink)
Frankfurt / Germany
 
Trading Experience: Intermediate
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Posts: 9 since Jun 2019
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Thanks for updating. Very helpful!

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  #12 (permalink)
Legendary Market Wizard
Columbus OHIO
 
Trading Experience: Intermediate
Platform: NinjaTrader
Broker/Data: NinjaTrader Brokerage
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another update:

yesterday GAT cost me $1400 . I have now asked for my money back and spoken with my credit card company and will be pursuing a fraud case if I do not receive my money.

I still think this type of system can be great and especially for me since I normally have 1-2 BAD days a month with larger then desired losses BUT this software is not it.

I would say the owner/support has been semi good with communication and if fixed I could see this being an awesome product BUT the facts are at this point it should not be for sale and would recommend anyone who is thinking about buying it to be careful.

will update on the refund.

-P

"Truth is not what you want it to be; it is what it is, and you must bend to its power or live a lie"-Miyamoto Musashi
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  #13 (permalink)
Legendary Market Wizard
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currently fighting this at the moment, the owner will not give a refund so I am going with my credit card company.

Would still advise people to stay away.

-P

"Truth is not what you want it to be; it is what it is, and you must bend to its power or live a lie"-Miyamoto Musashi
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  #14 (permalink)
Market Wizard
Calgary, Alberta
 
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@MiniP

Who is the owner? Do they have an account on FIO? Is it run by someone named Josue?

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Last edited by JonnyBoy; October 7th, 2019 at 02:31 PM.
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  #15 (permalink)
Legendary Market Wizard
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JonnyBoy View Post
@MiniP

Who is the owner? Do they have an account on FIO? Is it run by someone named Josue?

I don't think they have an official account but I know someone is here on the forum, when i first posted this thread I got an email with in two minutes from him, so I would say it is safe to say he is watching. I personally don't believe in coincidences and yes his name is Josue.

He is saying in the terms and conditions it says he doesn't have to refund the money, but anyone would assume that when buying something to do certain tasks as advertised it would do them and do them as advertised.

maybe im crazy

-P

"Truth is not what you want it to be; it is what it is, and you must bend to its power or live a lie"-Miyamoto Musashi
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  #16 (permalink)
Market Wizard
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@MiniP

Yeah I know of Josue. He is certainly on this forum, but I can't remember his username.

He doesn't offer a free trial to any of his products which is a red flag in itself.

Looking at his website:

10. No Refunds: Licensee warrants that he/she inspected The Software according to "Prior Inspection" herein and that it is adequate to his/her needs. Accordingly, as The Software is intangible goods, Licensee shall not be, ever, entitled to any refund, rebate, compensation, or restitution for any reason whatsoever; even if The Software contains material flaws.

So basically the above statement is saying that no matter what, you won't get your money back. However, The "Prior Inspection" statement is where it is at. If it isn't adequate for your needs then you should be entitled to a refund.

No free trial and no refund policy in this day and age is poor from any vendor. Josue should know better.

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  #17 (permalink)
Legendary Market Wizard
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JonnyBoy View Post
@MiniP

Yeah I know of Josue. He is certainly on this forum, but I can't remember his username.

He doesn't offer a free trial to any of his products which is a red flag in itself.

Looking at his website:

10. No Refunds: Licensee warrants that he/she inspected The Software according to "Prior Inspection" herein and that it is adequate to his/her needs. Accordingly, as The Software is intangible goods, Licensee shall not be, ever, entitled to any refund, rebate, compensation, or restitution for any reason whatsoever; even if The Software contains material flaws.

So basically the above statement is saying that no matter what, you won't get your money back. However, The "Prior Inspection" statement is where it is at. If it isn't adequate for your needs then you should be entitled to a refund.

No free trial and no refund policy in this day and age is poor from any vendor. Josue should know better.

its false advertising and well see what the credit card company says. If I don't get my money back Ill be posting all the conversations between the two of us on every single trading related forum out there. And will be going scorched earth on his ass, the fact that he mostly was the one who PM'd me under false identification and sold me a bunch of lies drives me nuts.

and how can you inspect something you dont get to touch before hand, i dont see how that could hold up

yeah its only $300 buts its the principle

@Big Mike

the user who originally pm'd me was @ignacio90 not saying it is or isnt him but seems suspicious.

-P

"Truth is not what you want it to be; it is what it is, and you must bend to its power or live a lie"-Miyamoto Musashi
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  #18 (permalink)
Market Wizard
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MiniP View Post
its false advertising and well see what the credit card company says. If I don't get my money back Ill be posting all the conversations between the two of us on every single trading related forum out there. And will be going scorched earth on his ass, the fact that he mostly was the one who PM'd me under false identification and sold me a bunch of lies drives me nuts.

and how can you inspect something you dont get to touch before hand, i dont see how that could hold up

yeah its only $300 buts its the principle

@Big Mike

the user who originally pm'd me was @ignacio90 not saying it is or isnt him but seems suspicious.

-P

Try going down the route as per this post...

https://www.spanishsolutions.net/legal-issues-in-spain/hojas-de-reclamaciones-customer-complaint-forms/

..and I would say chase up any other avenue that the Spanish authorities have in place to complain about his business.

If the product(s) was not as advertised, then you have the right to a refund IMO.

--------------------------------------------------------
- Trade what you see. Invest in what you believe -
--------------------------------------------------------

Last edited by JonnyBoy; October 8th, 2019 at 09:55 AM.
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  #19 (permalink)
Legendary Market Wizard
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JonnyBoy View Post
Try going down the route as per this post...

https://www.spanishsolutions.net/legal-issues-in-spain/hojas-de-reclamaciones-customer-complaint-forms/

..and I would say chase up any other avenue that the Spanish authorities have in place to complain about his business.

If the products was not as advertised, then you have the right to a refund IMO.

thanks I will try to go this route as well, the credit card company saga has already begun but will do this as well.

thanks for the Info,

if anyone else has been effected by this seller please post on this thread or if you have "heard" things please post them

-P

"Truth is not what you want it to be; it is what it is, and you must bend to its power or live a lie"-Miyamoto Musashi
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  #20 (permalink)
Madrid - Spain
 
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MiniP View Post
the user who originally pm'd me was @ignacio90 not saying it is or isnt him but seems suspicious.

I'm sorry to read your story, but please don't use me in your fight. If you have a problem with another user at this forum, please mention him.

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