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Earn2Trade - Orianna Foucault (Director of Support) - Ask Me Anything (AMA)


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Earn2Trade - Orianna Foucault (Director of Support) - Ask Me Anything (AMA)

 
 
Earn2Trade's Avatar
 Earn2Trade 
 
Posts: 201 since Jul 2018
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emini2000 View Post
I am logging into R|Trader Pro which brings the DOMs up and that works fine. I can trade off the DOMs. Is that what you are talking about? Or the charting software? If you are talking about the charting software, where do I get that?

RTrader Pro, yes.

Can you DM me a screenshot of your connection settings in Sierra?

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emini2000
Atlanta GA USA
 
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Earn2Trade View Post
RTrader Pro, yes.

Can you DM me a screenshot of your connection settings in Sierra?

Sent.

 
 
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 Earn2Trade 
 
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emini2000 View Post
Sent.

Looks like you're trying to connect to Rithmic 01, not Rithmic Paper Trading.

Earn2Trade
www.earn2trade.com
Become a Professional Trader. Decisions That Can Change Your Life Forever.
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emini2000
Atlanta GA USA
 
Posts: 285 since Aug 2013
Thanks Given: 70
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Earn2Trade View Post
Looks like you're trying to connect to Rithmic 01, not Rithmic Paper Trading.

But there is no Rithmic paper trading in my list on Sierra. That's the only Rithmic feed listed. Where is this other connection? And yes, I feel stupid now. lol.

 
 
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 Earn2Trade 
 
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emini2000 View Post
But there is no Rithmic paper trading in my list on Sierra. That's the only Rithmic feed listed. Where is this other connection? And yes, I feel stupid now. lol.

It's under "Server" in the screenshot you sent.

Earn2Trade
www.earn2trade.com
Become a Professional Trader. Decisions That Can Change Your Life Forever.
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emini2000
Atlanta GA USA
 
Posts: 285 since Aug 2013
Thanks Given: 70
Thanks Received: 271


Earn2Trade View Post
It's under "Server" in the screenshot you sent.

I can't send you another screenshot for an hour because I'm not an elite member to confirm I have set right, but I have "Rithmic Trading" selected under "Service" as in the other screenshot. I also now have "Paper Trading Server" selected under "Server".

So I'm making progress. When I try to connect, I no longer get an error message, but I do get a change in my candles, then it doesn't connect. So it's like it connects for a split second then doesn't.

R Trader isn't open, running, or logged in to.

I do have 'Trade Simulation Mode On' unchecked.

I double checked user and password.

To repeat, I do get my candles updated from the last time I tried to log in until now, but doesn't stay connected.

 
 
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 Earn2Trade 
 
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emini2000 View Post
I can't send you another screenshot for an hour because I'm not an elite member to confirm I have set right, but I have "Rithmic Trading" selected under "Service" as in the other screenshot. I also now have "Paper Trading Server" selected under "Server".

So I'm making progress. When I try to connect, I no longer get an error message, but I do get a change in my candles, then it doesn't connect. So it's like it connects for a split second then doesn't.

R Trader isn't open, running, or logged in to.

I do have 'Trade Simulation Mode On' unchecked.

I double checked user and password.

To repeat, I do get my candles updated from the last time I tried to log in until now, but doesn't stay connected.

I don't use Sierra anymore so I'm doing my best to remember how things are set up, maybe someone else can assist better, but try making sure your symbol is correct. Also check your logs to see what it's saying.

Earn2Trade
www.earn2trade.com
Become a Professional Trader. Decisions That Can Change Your Life Forever.
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emini2000
Atlanta GA USA
 
Posts: 285 since Aug 2013
Thanks Given: 70
Thanks Received: 271


Earn2Trade View Post
I don't use Sierra anymore so I'm doing my best to remember how things are set up, maybe someone else can assist better, but try making sure your symbol is correct. Also check your logs to see what it's saying.

Sierra had reactived my demo account so I could login with it to see if the AMP login might be the problem. I just tried that again and it connected. And my live and sim account are showing under 'Account Balances Window' as @iggod said it should be.

So I went back to my AMP login and again, it tries to connect but then disconnects. There is a small amount of data that comes through as it's trying to connect. Also, under the Account Balance window, my live Rithmic account is showing. On the Sierra demo it showed all 3 of my accounts, AMP, live Rithmic and sim Rithmic. Under AMP just my live Rithmic and no balance.

So it connects under the Sierra demo account, but not under the AMP account, even though my live Rithmic account is now showing in Account Balances. But showing 0 balance.

I need to see what the correct symbol should be under the rithmic account like you said. Not sure where to look for that.

I really appreciate the help and prompt responses you have been giving.

 
 
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 Earn2Trade 
 
Posts: 201 since Jul 2018
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emini2000 View Post
Sierra had reactived my demo account so I could login with it to see if the AMP login might be the problem. I just tried that again and it connected. And my live and sim account are showing under 'Account Balances Window' as @iggod said it should be.

So I went back to my AMP login and again, it tries to connect but then disconnects. There is a small amount of data that comes through as it's trying to connect. Also, under the Account Balance window, my live Rithmic account is showing. On the Sierra demo it showed all 3 of my accounts, AMP, live Rithmic and sim Rithmic. Under AMP just my live Rithmic and no balance.

So it connects under the Sierra demo account, but not under the AMP account, even though my live Rithmic account is now showing in Account Balances. But showing 0 balance.

I really appreciate the help and prompt responses you have been giving.

Yep, makes sense. AMP limits you to AMP accounts. You'd need to use the Sierra Demo or get a paid sierra login direct from them.
Glad it works now!

Earn2Trade
www.earn2trade.com
Become a Professional Trader. Decisions That Can Change Your Life Forever.
Follow me on Twitter
 
emini2000
Atlanta GA USA
 
Posts: 285 since Aug 2013
Thanks Given: 70
Thanks Received: 271



Earn2Trade View Post
Yep, makes sense. AMP limits you to AMP accounts. You'd need to use the Sierra Demo or get a paid sierra login direct from them.
Glad it works now!

Thanks for the help. I was concerned that was going to be the problem.

Anybody else out there that is using AMP with Sierra and Earn2Trade and it works? Or are you using it with a paid direct Sierra account?


 



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