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Earn2Trade - Orianna Foucault (Director of Support) - Ask Me Anything (AMA)


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Earn2Trade - Orianna Foucault (Director of Support) - Ask Me Anything (AMA)

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  #201 (permalink)
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Sheen View Post
The support lady was not very clear about it so let me ask here:
1. what is the commission rate (all-in) for MES in Gauntlet Mini and live account?
2. does the offer received after completing Gauntlet Mini restricts the assets available in live account to only those traded in the Gauntlet Mini?

Sorry to hear support's answer wasn't clear. I would advise in the future to let them know you don't understand and get it explained a different way.

1) $1.05/side
2) No, when you passs on the mini you are not restricted to only the assets traded in the mini.

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  #202 (permalink)
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$1.05 per side? Wow, that is nearly 100% of the tick value - good business for CME I guess, but not the trader. It is like paying $10.50 per side for ES. I know it is not E2T's fault but it is not a good proposition on the exchange side

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Sheen View Post
$1.05 per side? Wow, that is nearly 100% of the tick value - good business for CME I guess, but not the trader. It is like paying $10.50 per side for ES. I know it is not E2T's fault but it is not a good proposition on the exchange side

The breakdown is:
- $0.20 CME
- $0.02 NFA
- $0.25 Rithmic
- $0.58 Broker

If you're trading volume, the broker commission can drop significantly.

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I also wanted some clarification on the data fee:
I already have live market data on another account in my platform.

In Gauntlet it is not an issue but later I want to use the same platform, connecting to my live account with Helios via Rithmic, to trade this account. Is that possible without paying the $105/exchange fee? Will I see my orders on the DOM in my platform, or in RTrader Pro? How will I know if they got executed?

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Sheen View Post
I also wanted some clarification on the data fee:
I already have live market data on another account in my platform.

In Gauntlet it is not an issue but later I want to use the same platform, connecting to my live account with Helios via Rithmic, to trade this account. Is that possible without paying the $105/exchange fee? Will I see my orders on the DOM in my platform, or in RTrader Pro? How will I know if they got executed?

Depends on your platform - If they allow you to use two different connections. One for data and one for orders. You'll see all orders in RTrader of course, but if you don't have Rithmic data on the Helios account then you won't see realtime PNL in RTrader.

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What about the Autoliquidate Threshold and Acc balance? When will they be updated if not real-time?

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Sheen View Post
What about the Autoliquidate Threshold and Acc balance? When will they be updated if not real-time?

Threshold will - balance won't until you close the position. Balance can't because CME views real-time PNL as a derivitive of market data.

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  #208 (permalink)
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Earn2Trade View Post
Depends on your platform - If they allow you to use two different connections. One for data and one for orders. You'll see all orders in RTrader of course, but if you don't have Rithmic data on the Helios account then you won't see realtime PNL in RTrader.

Please explain this further, are you saying: If you have another data feed, say a retail feed where you are paying non-pro fees, then the pro feeds can be avoided?

Thanks.

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ABQJuan View Post
Please explain this further, are you saying: If you have another data feed, say a retail feed where you are paying non-pro fees, then the pro feeds can be avoided?

Thanks.

Pro fees cannot be avoided. If you're pro anywhere, you're pro everywhere.

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With that said, you can only pay ONE pro fee, not necessarily for your Helios account, and that is perfectly legal - is that correct?

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Sheen View Post
With that said, you can only pay ONE pro fee, not necessarily for your Helios account, and that is perfectly legal - is that correct?

If both feeds are Rithmic - yes

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Thinking which Gauntlet Mini to try - is $100K pass rate better than the others? If not, which one is the most popular and with the highest pass rate?

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If someone asks nicely - can they get access to Eurex exchange? If that is not possible in the Gauntlet Mini, can it be done in the live account?

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Sierra Chart announced (2/14/20) that they will no longer support the Rithmic datafeed as early as June 2020 and no later than December 2020. earn-2 -trade doesn't work at a professional level with Ninja Trader so what's your plan to support Sierra Chart users?

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Sheen View Post
Thinking which Gauntlet Mini to try - is $100K pass rate better than the others? If not, which one is the most popular and with the highest pass rate?

Hello Sheen, you should choose the account that you feel most fits your trading style. If you want to have more contracts and a higher drawdown, then the higher accounts would be more suitable.

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Sheen View Post
If someone asks nicely - can they get access to Eurex exchange? If that is not possible in the Gauntlet Mini, can it be done in the live account?

Not yet, but we're working hard to bring Eurex to the Gauntlets!

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IconBob View Post
Sierra Chart announced (2/14/20) that they will no longer support the Rithmic datafeed as early as June 2020 and no later than December 2020. earn-2 -trade doesn't work at a professional level with Ninja Trader so what's your plan to support Sierra Chart users?

We're working on both of these situations... Stay tuned!

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Do you have a timeline? Even a ballpark number would help transition planning should that be necessary.

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IconBob View Post
Do you have a timeline? Even a ballpark number would help transition planning should that be necessary.

Not yet but I'd hope a solution would be in place before it becomes an issue.

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Earn2Trade View Post
Not yet, but we're working hard to bring Eurex to the Gauntlets!

Thanks, Ryan. What about the actual live account? Is it not possible to enable EUREX in such an account?

What about ICE Europe instruments? Are you looking to add them as well?

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Sheen View Post
Thanks, Ryan. What about the actual live account? Is it not possible to enable EUREX in such an account?

What about ICE Europe instruments? Are you looking to add them as well?

When Eurex is available on the Gauntlet, it will be available via Helios as well. We have yet to have a request for ICE Europe, we will look into it!

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Topstep now offers trading on Tradestation both on the tryouts and the funded accounts so Tradestation must have some kind of risk monitoring available like Rithmic or Topstep wouldn't be using it

Can you offer Tradestation as well?


Earn2Trade View Post
We're working on both of these situations... Stay tuned!


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Hi,

I am considering starting a mini-gauntlet and I would like to trade positions mixing MES and ES at the same time.
How would you apply commissions in such a case? Is your simulation ready for applying the corresponding commission to each product?
Thanks,

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trade5000 View Post
Topstep now offers trading on Tradestation both on the tryouts and the funded accounts so Tradestation must have some kind of risk monitoring available like Rithmic or Topstep wouldn't be using it

Can you offer Tradestation as well?

Tradestation is a brokerage not a platform so Helios would have to open an account with them and we would have to discuss with them about paper trading. This is one of the first requests we've had for Tradestation so it's not currently on our radar but we'll add it to our list of requests!

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bmmartin View Post
Hi,

I am considering starting a mini-gauntlet and I would like to trade positions mixing MES and ES at the same time.
How would you apply commissions in such a case? Is your simulation ready for applying the corresponding commission to each product?
Thanks,

Yes, you can request support to adjust your commissions to "real" commissions and you'll get them applied per product.

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Going to have to disagree with you there. Tradestation is definitely a trading platform as well as a brokerage

I think if you took a survey of existing users of earn2trade as well as prospective users you would find alot of interest in using/offering Tradestation.

They also have a very robust paper trading section within their platform

https://help.futures.topstep.com/hc/en-us/articles/360014539874-TradeStation-Connection-Instructions

Traders have to think also about what platform they can use to make money after passing the tryout and certain platforms give traders additional advantages. Since Earn2Trade seems to not be able to make a deal with Tradovate because of Topstep's relationship with them and since it is impossible to use Ninja Trader (unless you already own a multi-platform lifetime license purchased before July 2014) perhaps Earn2Trade could instead make a deal with Tradestation

It would only be possible to use NinjaTrader with Earn2Trade if you purchased lifetime license key before July of 2014. Otherwise, it would not be possible to use the Rithmic connection with any third-party trading firms.

NinjaTrader's Terms of Service Agreement states that license keys are nontransferable. As a result, it would not be possible for you to buy a license key from another individual that would allow you to access Earn2Trade. Doing so would result in the termination of that license key.

Sincerely,
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NinjaTrader Platform Customer Service




Earn2Trade View Post
Tradestation is a brokerage not a platform so Helios would have to open an account with them and we would have to discuss with them about paper trading. This is one of the first requests we've had for Tradestation so it's not currently on our radar but we'll add it to our list of requests!


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trade5000 View Post
Going to have to disagree with you there. Tradestation is definitely a trading platform as well as a brokerage

I think if you took a survey of existing users of earn2trade as well as prospective users you would find alot of interest in using/offering Tradestation.

They also have a very robust paper trading section within their platform

https://help.futures.topstep.com/hc/en-us/articles/360014539874-TradeStation-Connection-Instructions

Traders have to think also about what platform they can use to make money after passing the tryout and certain platforms give traders additional advantages. Since Earn2Trade seems to not be able to make a deal with Tradovate because of Topstep's relationship with them and since it is impossible to use Ninja Trader (unless you already own a multi-platform lifetime license purchased before July 2014) perhaps Earn2Trade could instead make a deal with Tradestation

It would only be possible to use NinjaTrader with Earn2Trade if you purchased lifetime license key before July of 2014. Otherwise, it would not be possible to use the Rithmic connection with any third-party trading firms.

NinjaTrader's Terms of Service Agreement states that license keys are nontransferable. As a result, it would not be possible for you to buy a license key from another individual that would allow you to access Earn2Trade. Doing so would result in the termination of that license key.

Sincerely,
Chris D
NinjaTrader Platform Customer Service

What I meant by that was... we can't just add them as a platform using our existing infrastructure with Rithmic. They only support Tradestation accounts.

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  #228 (permalink)
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Topstep seems to have found a way to make all 3 work

Rithmic platforms

Tradovate

and

Tradestation


Earn2Trade View Post
What I meant by that was... we can't just add them as a platform using our existing infrastructure with Rithmic. They only support Tradestation accounts.


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trade5000 View Post
Topstep seems to have found a way to make all 3 work

Rithmic platforms

Tradovate

and

Tradestation

It's not impossible and we have some exciting news coming.

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  #230 (permalink)
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any exciting news coming on changes to the payouts and the trailing max drawdowns on funded accounts?



Earn2Trade View Post
It's not impossible and we have some exciting news coming.


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trade5000 View Post
any exciting news coming on changes to the payouts and the trailing max drawdowns on funded accounts?

We can't release any details at this time --- but stay tuned!

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  #232 (permalink)
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Does Earn2Trade and/or Funding Partner Helios offer any pre-set plan for increased funding (meaning increased drawdown whether trailing or fixed) in live accounts based on consistent profitable results over time

Here are 2 competitors (FTMO and SMB) who offer such increases with the details of how to obtain them laid out in writing in advance

SMB Capital - https://smbcapital.lpages.co/smb-futures-proprietary-trading/

FUNDED TRADER DETAILS

Welcome to the team. You've earned it. Now what?

Trade our capital. We take all the downside risk, and you get 50% of the profits.

Trade remotely, or join our desk in NYC.

Build consistency as you develop and hone your skills. Keep putting in the work. Get world-class coaching and mentoring. Participate in daily trader meetings. Be a teammate to other traders.

Trade bigger as you progress. Earn a max drawdown of $25k or more.



JUNIOR TRADER

Trade remotely or on our NYC desk

Level I - Starting out:

$1,000 daily loss limit
$3,000 max drawdown


Level II - after reaching $6,000 net profits as Jr. Trader:

$1,500 daily loss limit
$6,000 max drawdown
SENIOR TRADER

After 6 months of consistency as a Level II Junior Trader:

Custom daily loss limit
$25,000 max drawdown


FTMO.com


https://ftmo.com/en/scaling-plan/

Obtaining the funded FTMO account does not mean that cooperation between the trader and our project will not develop any further. Quite the contrary, on this page you will see what are the principles of capital increments. Higher capital provides the trader the opportunity to scale up the positions accordingly, while not taking higher risks. Remember, our project has the same goal as you. However, it needs to be understood that traders might face periods when they don't earn any profits. In general, trading is a risky business and we don't promise high returns.

Capital increments on the FTMO account take place in four-month cycles. For a capital increase, the trader has to gain at least 10 added percent points in four consecutive months (i.e., the average of at least 2.5% gain per month). At the same time, at least 2 of these 4 months need to be profitable. If the trader fulfils this, the initial capital of the FTMO account will be increased by 25%. Along with that, the basis for the calculation of loss limits will change accordingly and risk parameters will be loosened. After another 4 months, if the trader again satisfies the conditions of appreciation and the ratio of profitable months, he/she will gain the eligibility of further increase of the capital by 25% of the Initial Capital of th FTMO account. Increments of capital have no ceiling.

The following table demonstrates a scenario of the capital and risk parameters development on the FTMO account in case the trader successfully passed
the evaluation process with 100k USD initial capital and fulfils the conditions for capital increments:

As you can see in the table above, in the best-possible scenario, already after a year and a third, the trader will have at his/her FTMO account twice the capital and twice the loss limits (this applies to any starting capital). We believe that this Scaling Plan will encourage traders to trade consistently while not taking unnecessary risks and treat the FTMO account with longevity in mind. Please note high returns are not guaranteed and trading in general is a risky business.




Earn2Trade View Post
We can't release any details at this time --- but stay tuned!


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  #233 (permalink)
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Hi can you explain further a few aspects of the regular gauntlet

Manage a $25,000.00 virtual account over a 60 calendar day period - Trade a minimum of 30 calendar days and once per week

Ok if I trade the minimum of just once per week over 60 days then that is just 8 or 9 trades over 60 days

It also says trade a minimum of 30 days so I am a little confused as that statement seems to imply that I need to actively trade on 30 different trading days within the 60 day gauntlet period

While on the other had it says trade a minimum of once per week (which over 8 to 9 weeks (60 days) would mean trading only required on 8 or 9 trading days over the entire 60 day period

Also is it a minimum 60 day period - meaning can you take longer than 60 days to achieve the profit target or is the evaluation over at 60 calendar days and that is it at that point you have either made or exceeded the profit target at 60 days or you havent


Can you please clarify - thank you


As far as the 10% Maximum drawdown - how exactly is that calculated? I see on the example Gauntlet funding offer posted at https://www.earn2trade.com/gauntlet ---that trader received the max offer of $2,500 max drawdown but the trader's largest lost was $696.38 which would be more than the 2% minimum drawdown of $500 that is stated to receive the maximum funding offer--so can you explain how that drawdown is calculated with respect to attaching it to the final funding offer after the 60 day evaluation is complete--thank you

One final thing is --is the max drawdown if the regular gauntlet a fixed drawdown (recurring drawdown of $2500 from $0 line - as opposed to a trailing drawdown that is a constant valuation that goes from equity peak to equity valley





Earn2Trade View Post
We can't release any details at this time --- but stay tuned!


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Hi can you explain further a few aspects of the regular gauntlet

Manage a $25,000.00 virtual account over a 60 calendar day period - Trade a minimum of 30 calendar days and once per week

Ok if I trade the minimum of just once per week over 60 days then that is just 8 or 9 trades over 60 days

It also says trade a minimum of 30 days so I am a little confused as that statement seems to imply that I need to actively trade on 30 different trading days within the 60 day gauntlet period

While on the other had it says trade a minimum of once per week (which over 8 to 9 weeks (60 days) would mean trading only required on 8 or 9 trading days over the entire 60 day period

Also is it a minimum 60 day period - meaning can you take longer than 60 days to achieve the profit target or is the evaluation over at 60 calendar days and that is it at that point you have either made or exceeded the profit target at 60 days or you havent


Can you please clarify - thank you


As far as the 10% Maximum drawdown - how exactly is that calculated? I see on the example Gauntlet funding offer posted at https://www.earn2trade.com/gauntlet ---that trader received the max offer of $2,500 max drawdown but the trader's largest lost was $696.38 which would be more than the 2% minimum drawdown of $500 that is stated to receive the maximum funding offer--so can you explain how that drawdown is calculated with respect to attaching it to the final funding offer after the 60 day evaluation is complete--thank you

One final thing is --is the max drawdown if the regular gauntlet a fixed drawdown (recurring drawdown of $2500 from $0 line - as opposed to a trailing drawdown that is a constant valuation that goes from equity peak to equity valley



Hi! It's 60 days from the time you start, it's not a rolling 60 days. The rules are that you must trade at least 30 days and once per week. So if you knock out those 30 days by trading every day, you can't just stop until the 60 days is up. You need to continue trading at least once per week until the time expires.

The max drawdown is based on the unrealized PNL, below the starting $25k. So the trader you mentioned in the example, would have had that largest loss at some point over the $25k. Honestly, most people who end up passing the regular gauntlet have a 0-1% max drawdown.

You are correct in that the drawdown in the regular Gauntlet™ is fixed and not trailing!

Hope that helps. You can always come and talk to support if you have any other questions!

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  #235 (permalink)
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Anyone else have problems with Rithmic this week?

Every US open it's been lagging badly for the first 10-30 mins and today something really strange was happening. The DOM quotes were correct and matched the charts from 2 other feeds I use but when submitting an order you got a totally different price on entry and exit. In some case I would make +10 ES handles and the positions window would show I lost 1 handle. And the running total P&L in the DOM would show the correct amount but as soon as you closed the trade it would be negative as tho you had lost. Really weird as if you look at the exact time of trades the filled price for that time was nowhere near the proper price as shown on the chart. Totally threw me off my stride today as I wasn't sure what was going on. Hopefully e2t can sort it and reconcile my EOD balance.

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  #236 (permalink)
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Yyou are not the only one.
It is so fucking FRUSTRATING!!! I will not get into details cause they are "investigating" and I do not want to get banned or something but it is just not possible with pro software like CQG

Probably a Seychelles-registered Forex broker would give me better fills than bloody Rithmic which probably consists of 2 people only.

Show me you are a good trader - bloody hell - with some things you just cannot win. You can't. I am doubtful if these "combines" is the way to go. Perhaps it is impossible to make it this way

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Sheen View Post
Yyou are not the only one.
It is so fucking FRUSTRATING!!! I will not get into details cause they are "investigating" and I do not want to get banned or something but it is just not possible with pro software like CQG

Probably a Seychelles-registered Forex broker would give me better fills than bloody Rithmic which probably consists of 2 people only.

Show me you are a good trader - bloody hell - with some things you just cannot win. You can't. I am doubtful if these "combines" is the way to go. Perhaps it is impossible to make it this way

Yep, you are right, today was really horrible and I've heard Rithmic sent out emails, that they are having problems.

But believe or not, normally Rithmic is light-years better as CQG (years ago CQG had the best data, but since this continuum is around, they are just middle-class IMHO)

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tr8er View Post
Yep, you are right, today was really horrible and I've heard Rithmic sent out emails, that they are having problems.

But believe or not, normally Rithmic is light-years better as CQG (years ago CQG had the best data, but since this continuum is around, they are just middle-class IMHO)

CQG has the best data feed and trading platforms there are. The best support. Best infrastructure. It is just amazing and worth paying for. I have traded as a pro - used Stellar, TT, CQG. CQG no. 1.

Rithmic is just retail shit. Period

Anyway, I am waiting to see how E2T will sort this out. That will be interesting.

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  #239 (permalink)
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if you believe it, stay with them, I trade 2 accounts (1 Rithmic and 1 CQG) and Rithmic is way better

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  #240 (permalink)
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You see, I cannot "stay" with CQG cause none of these "combine" firms use it. I only have it as an alternative platform for analysis.

"Rithmic reconnected successfully" every fucking 5 minutes. I must take a breath now...

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  #241 (permalink)
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I have had nothing but problems whenever I have used Rithmic.

Never had an issue with CQG.


E2T sent this out, must've been a hellish day for them all round, crazy markets, I've only been trading tiny micros


We have investigated with Rithmic. According to Rithmic, the erratic fills are caused by the extreme volatility of the markets today. This may cause delays and lags in trading platforms, especially if the platform in question is loaded with indicators, level 2 data and other tools at a time when 10-15 tick swings happen throughout the day.


Earn2Trade does not take responsibility for this problem, but is committed to help traders out of this predicament by examining each individual account's trading history of the day and possibly reinstating them. We will however need two things from our traders: a detailed description of what they experienced with order numbers and possibly screenshots, and most importantly, patience. We are trying to be on the traders' side in times of trouble, but we need a bit of time to undo the problems and the distress today has caused.


For future reference however, we would like to mention, that everyone in the market is clear about one thing: this has been an extraordinary day, one that we don't see very often. Earn2Trade will not always be able to help traders out with issues caused by extreme volatility and bears no responsibility for the events on the accounts. We would like to warn you here, that the upcoming days might be extremely volatile as well and we will not be able to help with similar problems in the future. This has been a trading day that could have, and no doubt, has caused countless live accounts to fail - for which, there is no recourse available. Proceed with extreme caution.

In short, we will do our best to help out our traders with the issue today and reinstate accounts. We need your help: a detailed description of the problem and patience, and we promise that we will get back to prompt responses on our support as well.



I only use the DOM in RT Pro and my trades were placed when the volatility wasn't so bad and I was still getting wild fills which where nowhere near the market. Real shame as I wanted to hammer it today and I just ended up not trading after the first hour as watching the DOM and seeing my orders ignored despite price flying past them both ways and watching mkt orders fill 5-10 ES handles away was a tad unnerving to say the least.

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Good info @rb55, thanks for sharing.

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  #243 (permalink)
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i'm trading a live account with Helios and Rithmic is absolutely atrocious.

i was annoyed that Sierrachart was cutting off further support for Rithmic and didn't really take their rants about Rithmic seriously but now i can fully understand why Sierrachart finally decided to pull the plug on putting up with Rithmic's bs.

during live trading (on the live, not SIM, Helios account), there have been too many times in which Rithmic disconnects (trading log msg: "Heartbeat has been quiet for..."). you may think this is due to Sierrachart having an inferior bridge to Rithmic but i couldn't even login to Rithmic Trader Pro during these moments of disconnection so it's clearly a Rithmic issue.

not to mention, with Sierrachart, oco orders are stored server-side only after the parent order is filled client-side. so there have been cases in which i placed an order (which is stored server-side), then i got disconnected, then the order i previously placed (which is still stored server-side) got filled BUT b/c my client (Sierrachart) was disconnected at the time of fill, the child orders (stops) weren't submitted.

so you'd end up with a position with no stops and i can't tell you how much that freaked me the fuck out esp when

1) volatility is this high
2) you're so highly leveraged all the time. i actually have a 150k account which has the largest drawdown but since the daily loss limit is $3,300, even just having a 1 contract NQ/ES position is around 50x leverage.

this is why i am constantly requesting Helios for withdrawals of my profits b/c i fear it's just a matter of time before something like this happens again during a crucial moment and it blows up my account.

this is no way to trade at all and it's why i'm quickly moving any profits i make with Helios to my personal account where i have more stable options like CQG routing or Sierrachart's own order routing solution with TT.

CQG isn't totally perfect either but w/e problems i've had with CQG have always had to do with their datafeed, which can easily be solved by simply using the SC Denali datafeed + CQG order routing combo.

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canoekoh View Post
i'm trading a live account with Helios and Rithmic is absolutely atrocious.

i was annoyed that Sierrachart was cutting off further support for Rithmic and didn't really take their rants about Rithmic seriously but now i can fully understand why Sierrachart finally decided to pull the plug on putting up with Rithmic's bs.

during live trading (on the live, not SIM, Helios account), there have been too many times in which Rithmic disconnects (trading log msg: "Heartbeat has been quiet for..."). you may think this is due to Sierrachart having an inferior bridge to Rithmic but i couldn't even login to Rithmic Trader Pro during these moments of disconnection so it's clearly a Rithmic issue.

not to mention, with Sierrachart, oco orders are stored server-side only after the parent order is filled client-side. so there have been cases in which i placed an order (which is stored server-side), then i got disconnected, then the order i previously placed (which is still stored server-side) got filled BUT b/c my client (Sierrachart) was disconnected at the time of fill, the child orders (stops) weren't submitted.

so you'd end up with a position with no stops and i can't tell you how much that freaked me the fuck out esp when

1) volatility is this high
2) you're so highly leveraged all the time. i actually have a 150k account which has the largest drawdown but since the daily loss limit is $3,300, even just having a 1 contract NQ/ES position is around 50x leverage.

this is why i am constantly requesting Helios for withdrawals of my profits b/c i fear it's just a matter of time before something like this happens again during a crucial moment and it blows up my account.

this is no way to trade at all and it's why i'm quickly moving any profits i make with Helios to my personal account where i have more stable options like CQG routing or Sierrachart's own order routing solution with TT.

CQG isn't totally perfect either but w/e problems i've had with CQG have always had to do with their datafeed, which can easily be solved by simply using the SC Denali datafeed + CQG order routing combo.

Helios had no issues today on live accounts that I'm aware of.

While I'm commenting from Earn2Trade, I'm posting the below on a personal note (since I'm restricted to one account).

Rithmic for live trading is extremely stable. I personally use it for my own trading and use it for my professional client trading as well but I do it directly through RTrader. I too had issues with Rithmic when using Sierracharts. Rithmic blames them, they blame Rithmic, and Sierra has decided to stop supporting Rithmic.

I do not know who is really at fault there but I do know that I've NEVER once had a live trading issue like this with Rithmic trading through RTrader, Bookmap, or Finamark. Maybe once or twice over the past few years has it temporily disconnected but that's less than I found with others I tested. I personally find Rithmic to be fast and stable. The issues that occured today are strictly related to PAPER TRADING as can be seen on the advisory notices on their website: Advisories.

I would advise you, if you're withdrawing your profits from Helios because you're afraid of Rithmic blowing up, I would highly advise speaking with Helios support and working out any issues you have. You're also limiting your ability to have Helios increase your account size by constantly withdrawing all of your profits. They want to see you can be consistent with an increasing account size before they grant you more funding and start removing rules like the ability to trade through news and removing your daily loss limit. Not to mention they may allow other data feeds, like CQG, to accounts that have reached certain consistency.

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Earn2Trade View Post
Helios had no issues today on live accounts that I'm aware of.

While I'm commenting from Earn2Trade, I'm posting the below on a personal note (since I'm restricted to one account).

Rithmic for live trading is extremely stable. I personally use it for my own trading and use it for my professional client trading as well but I do it directly through RTrader. I too had issues with Rithmic when using Sierracharts. Rithmic blames them, they blame Rithmic, and Sierra has decided to stop supporting Rithmic.

I do not know who is really at fault there but I do know that I've NEVER once had a live trading issue like this with Rithmic trading through RTrader, Bookmap, or Finamark. Maybe once or twice over the past few years has it temporily disconnected but that's less than I found with others I tested. I personally find Rithmic to be fast and stable. The issues that occured today are strictly related to PAPER TRADING as can be seen on the advisory notices on their website: Advisories.

I would advise you, if you're withdrawing your profits from Helios because you're afraid of Rithmic blowing up, I would highly advise speaking with Helios support and working out any issues you have. You're also limiting your ability to have Helios increase your account size by constantly withdrawing all of your profits. They want to see you can be consistent with an increasing account size before they grant you more funding and start removing rules like the ability to trade through news and removing your daily loss limit. Not to mention they may allow other data feeds, like CQG, to accounts that have reached certain consistency.

yes, luckily i did not have any disconnects the past 3 days when the volatility was the highest so i've been fortunate. i've currently had a total of 4 disconnection incidents but luckily they happened last week and the week before that.

likewise, i do not know who is really at fault as i'm not an engineer but what i can say is: during the disconnects i experienced, it didn't seem to be a problem with the Rithmic data feed itself b/c i use the Denali datafeed + Rithmic order routing. perhaps the Rithmic datafeed is top-tier but there are clearly issues with Rithmic outside of just their datafeed that is causing these disconnects. the biggest tell imo was the fact that i couldn't login to Rithmic Trader Pro during these brief moments of disconnection.

i was also located in Asia during these incidents if that helps. i know with cqg, cqg automatically connects you to their Singapore server for example, if you're trading from a country near there. there have been many times when the CQG singapore server was down while the US server was perfectly fine. i remember complaining to AMP futures that CQG wasn't working only for them to think that the problem was on my side b/c they weren't getting any complaints from their users, most of whom are based in US + Europe.

whereas i was trading from the US this week and i didn't experience any disconnects with Rithmic (yet). so maybe this is similar to the situation described in the previous paragraph. or maybe not.

i remember asking Sierrachart engineering if their Rithmic Bridge Program affects only market data or both data+trading and they replied with both market data+trading so i admit there is an inherent risk with using Sierracharts with Rithmic. it's just that at this point, Sierrachart is essential to my trading, as i expect it to be with many others.

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Earn2Trade View Post
Not to mention they may allow other data feeds, like CQG, to accounts that have reached certain consistency.

Hold on - I was told I cannot use CQG on a live account because it lacks some risk management settings. Has this changed?

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Sheen View Post
Hold on - I was told I cannot use CQG on a live account because it lacks some risk management settings. Has this changed?

You can't on the Gauntlet or initially on funded because, as you stated, it doesn't offer the risk settings Helios needs. However, once you've proved yourself and continually grow your account, Helios starts to remove rules. Once those rules are removed that needed Rithmic, and you want to cover the cost of the other platform, you can use it as long as the FCM supports it!

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Earn2Trade View Post
You can't on the Gauntlet or initially on funded because, as you stated, it doesn't offer the risk settings Helios needs. However, once you've proved yourself and continually grow your account, Helios starts to remove rules. Once those rules are removed that needed Rithmic, and you want to cover the cost of the other platform, you can use it as long as the FCM supports it!

Great. I always need a goal in sight so what is the specific PnL that needs to be in the account to use CQG?

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Sheen View Post
Great. I always need a goal in sight so what is the specific PnL that needs to be in the account to use CQG?

I'd advise talking directly to Helios about that. I might also ask them to confirm any fees that might be charged by CQG.
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Earn2Trade View Post
I'd advise talking directly to Helios about that. I might also ask them to confirm any fees that might be charged by CQG.
traders@heliostp.com

OK. By the way - I have always thought that Helios=Ryan Masten only. Can you reveal how many people there are in Helios (not counting traders)?

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OK. By the way - I have always thought that Helios=Ryan Masten only. Can you reveal how many people there are in Helios (not counting traders)?

At this time there are 5 at Helios (not counting traders).

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just checking back on when you are releasing the details


Earn2Trade View Post
We can't release any details at this time --- but stay tuned!


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  #253 (permalink)
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Hi ryan,

Can you confirm your micro commissions per r/t?

The help site lists $4.44 r/t but that doesn't seem right...?

For example, TST lists between $0.62-$1.12 r/t, and Amp lists between $0.78-$1.08 r/t.

Is Helios commissions literally 4x as much for the micros?

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  #254 (permalink)
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karentrader View Post
Hi ryan,

Can you confirm your micro commissions per r/t?

The help site lists $4.44 r/t but that doesn't seem right...?

For example, TST lists between $0.62-$1.12 r/t, and Amp lists between $0.78-$1.08 r/t.

Is Helios commissions literally 4x as much for the micros?


Micros are cheaper, details in the links.

https://help.earn2trade.com/en/articles/3226606-commissions-on-micro-assets

https://help.earn2trade.com/en/articles/2280137-what-is-the-fee-structure-at-helios-or-on-the-live-simulation-account

I requested I go on the cheaper structure and then you have to provide a list of instruments you will trade.

However I didn't realise this will block you from trading anything else not on your list.

For example, I gave them a list of the micros I want to trade but when it came to trying to trade the ES or ZN my orders were rejected. Yesterday (the 5th) I asked why I couldn't trade those contracts and was told it was because I had requested to go on the live commission structure of those specific assets. Left me a litle confused to be fair as I just assumed the larger contracts were a standard commision rate and my request was for the micros. Should make that clear on the web page.

The CS guy said he would sort it and I gave him a list of non-micro contracts I would like to trade but when I tried to trade ZN again today the orders were still rejected. Pretty frustrating as I missed some good signals on ZN today.

I asked why I couldn't trade them again today and after a long wait was told; 'This will most probably be ready today after the market closes and opens back again.'

Wasn't sure what that meant so I asked if that meant Monday and was told; Probably today after the market closes and then opens again.

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rb55 View Post
Micros are cheaper, details in the links.

https://help.earn2trade.com/en/articles/3226606-commissions-on-micro-assets

https://help.earn2trade.com/en/articles/2280137-what-is-the-fee-structure-at-helios-or-on-the-live-simulation-account

I requested I go on the cheaper structure and then you have to provide a list of instruments you will trade.

However I didn't realise this will block you from trading anything else not on your list.

For example, I gave them a list of the micros I want to trade but when it came to trying to trade the ES or ZN my orders were rejected. Yesterday (the 5th) I asked why I couldn't trade those contracts and was told it was because I had requested to go on the live commission structure of those specific assets. Left me a litle confused to be fair as I just assumed the larger contracts were a standard commision rate and my request was for the micros. Should make that clear on the web page.

The CS guy said he would sort it and I gave him a list of non-micro contracts I would like to trade but when I tried to trade ZN again today the orders were still rejected. Pretty frustrating as I missed some good signals on ZN today.

I asked why I couldn't trade them again today and after a long wait was told; 'This will most probably be ready today after the market closes and opens back again.'

Wasn't sure what that meant so I asked if that meant Monday and was told; Probably today after the market closes and then opens again.

Thanks for the clarification.
I contacted them and the live rates are double what the typical market rate is for the micros, at around $2.10 r/t. At that rate, scalping is definitely out of the question for sure, if on mNQ or something similar.

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  #256 (permalink)
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Thanks for the info bro.

I am interested in trading Micros on the Gauntlet Mini (good risk management)
It seems better suited since we have this trailing DD.



rb55 View Post
Micros are cheaper, details in the links.

https://help.earn2trade.com/en/articles/3226606-commissions-on-micro-assets

https://help.earn2trade.com/en/articles/2280137-what-is-the-fee-structure-at-helios-or-on-the-live-simulation-account

I requested I go on the cheaper structure and then you have to provide a list of instruments you will trade.

However I didn't realise this will block you from trading anything else not on your list.

For example, I gave them a list of the micros I want to trade but when it came to trying to trade the ES or ZN my orders were rejected. Yesterday (the 5th) I asked why I couldn't trade those contracts and was told it was because I had requested to go on the live commission structure of those specific assets. Left me a litle confused to be fair as I just assumed the larger contracts were a standard commision rate and my request was for the micros. Should make that clear on the web page.

The CS guy said he would sort it and I gave him a list of non-micro contracts I would like to trade but when I tried to trade ZN again today the orders were still rejected. Pretty frustrating as I missed some good signals on ZN today.

I asked why I couldn't trade them again today and after a long wait was told; 'This will most probably be ready today after the market closes and opens back again.'

Wasn't sure what that meant so I asked if that meant Monday and was told; Probably today after the market closes and then opens again.


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  #257 (permalink)
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@canoekoh You seem to have the same exact problems I used to have when doing the Gauntlet last year... with Rithmic/Sierra chart (Sierra refused to help too) and then with frequent d/c on rtrader at times

Then I moved into Finamark. It was cool but I noticed same disconnection problem will happen almost everyday at same time... let's hope it has improved this year. The only platforms I know how to use are Rithmic, Ninja, Sierra and Finamark yet unfortunately all 4 have issues lol.

I wish there was a way to add tradingview to it. Sure lots of people would agree


canoekoh View Post
yes, luckily i did not have any disconnects the past 3 days when the volatility was the highest so i've been fortunate. i've currently had a total of 4 disconnection incidents but luckily they happened last week and the week before that.

likewise, i do not know who is really at fault as i'm not an engineer but what i can say is: during the disconnects i experienced, it didn't seem to be a problem with the Rithmic data feed itself b/c i use the Denali datafeed + Rithmic order routing. perhaps the Rithmic datafeed is top-tier but there are clearly issues with Rithmic outside of just their datafeed that is causing these disconnects. the biggest tell imo was the fact that i couldn't login to Rithmic Trader Pro during these brief moments of disconnection.

i was also located in Asia during these incidents if that helps. i know with cqg, cqg automatically connects you to their Singapore server for example, if you're trading from a country near there. there have been many times when the CQG singapore server was down while the US server was perfectly fine. i remember complaining to AMP futures that CQG wasn't working only for them to think that the problem was on my side b/c they weren't getting any complaints from their users, most of whom are based in US + Europe.

whereas i was trading from the US this week and i didn't experience any disconnects with Rithmic (yet). so maybe this is similar to the situation described in the previous paragraph. or maybe not.

i remember asking Sierrachart engineering if their Rithmic Bridge Program affects only market data or both data+trading and they replied with both market data+trading so i admit there is an inherent risk with using Sierracharts with Rithmic. it's just that at this point, Sierrachart is essential to my trading, as i expect it to be with many others.


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  #258 (permalink)
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Just thought I would update my experience with e2t.


I was on the $50K mini and today running into the bell I had open just a single micro MES.

My PC crashed. Since the last W10 update I have had a couple of the dreaded blue screens of death.

By the time it went thru the closing process, rebooted and I reopened RT Pro it was 15:13 CT and I closed out the trade.

I went to E2T's website and saw that I had broken a rule as the cutoff time is 15:10 CT

I explained on the chat what had happened and asked if this rule could be overlooked but was told no despite the exchange closing at 15:15 CT which is something the rep wasnt aware of, he told me it was 15:10 CT

I respect the fact a rule was broken but sometimes I think you have to look at the circumstances, not everything is black and white.

My exposure was tiny, just a 1 lot micro in a $50K account.

It was closed before the exchange closed. (Oneuptrader's cutoff rule is 15:15 so not sure why e2t is 15:10)

And there is no function in Finamarks or RT Pros platform to close out all trades by a certain time so one is left with this risk regardless.


I asked the service rep if they could overlook this but was told they couldn't do anything and I would have to reset for $100 which I am not prepared to do as this could happen again. This leaves a bit of a bitter taste as I'm not sure what else I could do in this situation.

This is the real world and various things happen from time to time which you can't control and I think some things need to be taken into context and consideration if a rule is broken.

Not sure why a trading firm wouldn't want to help their traders rather than hurt them but alas, that is the business model I guess.

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karentrader View Post
Thanks for the clarification.
I contacted them and the live rates are double what the typical market rate is for the micros, at around $2.10 r/t. At that rate, scalping is definitely out of the question for sure, if on mNQ or something similar.

Yes - their rate for Micros is WAY out of line. $2.10 RT is ridiculous.

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rb55 View Post
Just thought I would update my experience with e2t.


I was on the $50K mini and today running into the bell I had open just a single micro MES.

My PC crashed. Since the last W10 update I have had a couple of the dreaded blue screens of death.

By the time it went thru the closing process, rebooted and I reopened RT Pro it was 15:13 CT and I closed out the trade.

I went to E2T's website and saw that I had broken a rule as the cutoff time is 15:10 CT

I explained on the chat what had happened and asked if this rule could be overlooked but was told no despite the exchange closing at 15:15 CT which is something the rep wasnt aware of, he told me it was 15:10 CT

I respect the fact a rule was broken but sometimes I think you have to look at the circumstances, not everything is black and white.

My exposure was tiny, just a 1 lot micro in a $50K account.

It was closed before the exchange closed. (Oneuptrader's cutoff rule is 15:15 so not sure why e2t is 15:10)

And there is no function in Finamarks or RT Pros platform to close out all trades by a certain time so one is left with this risk regardless.


I asked the service rep if they could overlook this but was told they couldn't do anything and I would have to reset for $100 which I am not prepared to do as this could happen again. This leaves a bit of a bitter taste as I'm not sure what else I could do in this situation.

This is the real world and various things happen from time to time which you can't control and I think some things need to be taken into context and consideration if a rule is broken.

Not sure why a trading firm wouldn't want to help their traders rather than hurt them but alas, that is the business model I guess.

Did you use bracket orders with rithmic?

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trade5000 View Post
just checking back on when you are releasing the details

Should be within a month!

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rb55 View Post
Micros are cheaper, details in the links.

https://help.earn2trade.com/en/articles/3226606-commissions-on-micro-assets

https://help.earn2trade.com/en/articles/2280137-what-is-the-fee-structure-at-helios-or-on-the-live-simulation-account

I requested I go on the cheaper structure and then you have to provide a list of instruments you will trade.

However I didn't realise this will block you from trading anything else not on your list.

For example, I gave them a list of the micros I want to trade but when it came to trying to trade the ES or ZN my orders were rejected. Yesterday (the 5th) I asked why I couldn't trade those contracts and was told it was because I had requested to go on the live commission structure of those specific assets. Left me a litle confused to be fair as I just assumed the larger contracts were a standard commision rate and my request was for the micros. Should make that clear on the web page.

The CS guy said he would sort it and I gave him a list of non-micro contracts I would like to trade but when I tried to trade ZN again today the orders were still rejected. Pretty frustrating as I missed some good signals on ZN today.

I asked why I couldn't trade them again today and after a long wait was told; 'This will most probably be ready today after the market closes and opens back again.'

Wasn't sure what that meant so I asked if that meant Monday and was told; Probably today after the market closes and then opens again.

Unfortunately Rithmic requested that we make certain changes during market close, this is the reason why it takes some time to do that.

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SawDr View Post
Yes - their rate for Micros is WAY out of line. $2.10 RT is ridiculous.

Generally only discount brokerages like AMP have extremely small rates for micros. The rates we have are passed directly by the Helios brokerage. The actual rate is the normal rate everyone pays (exchange fee) but the extra on top of that is the brokerage commission. I'm aware of many traders at brokers other than AMP, paying similar fees to what Helios has. That said, Helios is always working hard to get lower fees for their traders. When they do, they'll pass those as adjustments to Earn2Trade.

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Earn2Trade View Post
Generally only discount brokerages like AMP have extremely small rates for micros. The rates we have are passed directly by the Helios brokerage. The actual rate is the normal rate everyone pays (exchange fee) but the extra on top of that is the brokerage commission. I'm aware of many traders at brokers other than AMP, paying similar fees to what Helios has. That said, Helios is always working hard to get lower fees for their traders. When they do, they'll pass those as adjustments to Earn2Trade.

The list is larger than AMP, and $1.22 is the average. Ninja is $1.22 RT (all in) as well.

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SawDr View Post
The list is larger than AMP, and $1.22 is the average. Ninja is $1.22 RT (all in) as well.

I said discount brokerages, and there is nothing wrong with them. My point was that it's not something unique to Helios. I know traders paying $1.92/side for micros at TDAmeritrade/TOS and others paying higher at some FCM/IB's.

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  #266 (permalink)
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Hi Ryan

I am posting here about Gauntlet Mini
You see, I was in 2 short trades MES and had stops 260x on June contract
It hit limit UP today and halted

When market reopened, my trades were not closed by system?
It just went up and down my stop price. I messaged e2t and finamark for this problem
It went on and on (fluctuating my account balance) from NYSE open
until around 9:42 when Finamark admin flattened trade. If he did not do it the trades wld still be open even now!

I also noticed Rithmic cancelled my TP/ SL (bracket order) around 9:40 AM ET for no reason
System did not allow me to close trade (error message) and it refused to honor SL a few minutes since open
All I could do is wait for the helpdesk guys to reply me to solve this problem

Now I am told I failed the gauntlet, cos I breached the rules above 550 USD daily loss limit????

Could you help clarify? Thanks!

ps: I checking the log files and yes memory is right. The timing I quoted is pretty correct




Earn2Trade View Post
Should be within a month!


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dyst View Post
Hi Ryan

I am posting here about Gauntlet Mini
You see, I was in 2 short trades MES and had stops 260x on June contract
It hit limit UP today and halted

When market reopened, my trades were not closed by system?
It just went up and down my stop price. I messaged e2t and finamark for this problem
It went on and on (fluctuating my account balance) from NYSE open
until around 9:42 when Finamark admin flattened trade. If he did not do it the trades wld still be open even now!

I also noticed Rithmic cancelled my TP/ SL (bracket order) around 9:40 AM ET for no reason
System did not allow me to close trade (error message) and it refused to honor SL a few minutes since open
All I could do is wait for the helpdesk guys to reply me to solve this problem

Now I am told I failed the gauntlet, cos I breached the rules above 550 USD daily loss limit????

Could you help clarify? Thanks!

ps: I checking the log files and yes memory is right. The timing I quoted is pretty correct

I do not know what account is yours and generally we do not discuss specific account details in public. The support team will do their best to address any of your questions.

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  #268 (permalink)
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Hi Ryan, just to check.

FOMC has already been cancelled on 18 march ( was already done on Sunday) but the gauntlet mini calendar does not reflect? I asked the customer support staff but no reply either.

https://www.federalreserve.gov/monetarypolicy/fomccalendars.htm

From federal reserve website. Says cancelled.

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dyst View Post
Hi Ryan, just to check.

FOMC has already been cancelled on 18 march ( was already done on Sunday) but the gauntlet mini calendar does not reflect? I asked the customer support staff but no reply either.

https://www.federalreserve.gov/monetarypolicy/fomccalendars.htm

From federal reserve website. Says cancelled.

It should be removed in the morning from the calendar, it's removed from our risk system so as to not trigger anyones failure.

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  #270 (permalink)
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Thanks!

Informed them yesterday so was surprised to see it still there today lol


Earn2Trade View Post
It should be removed in the morning from the calendar, it's removed from our risk system so as to not trigger anyones failure.


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Earn2Trade View Post
We can't release any details at this time --- but stay tuned!

Any updates on this @Earn2Trade?

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dyoung View Post
Any updates on this @Earn2Trade?

We're still in talks. In the meantime, some movements based on feedback from our clients:

- Helios has negotiated cheaper commissions for funded traders
- Eurex is now available for funded traders and will be coming this month to the Gauntlet™
- We've removed the rule requiring you to be flat during news
- Helios remained solid and did not limit trade size or approved times during all of the recent volatility

In addition, if you didn't already know, daily loss limit gets removed on funded accounts once the trailing has reached the starting balance.

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Do you mean there are more changes coming on top of what you have mentioned in your post? What will they be regarding? Trailing drawdown?

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Sheen View Post
Do you mean there are more changes coming on top of what you have mentioned in your post? What will they be regarding? Trailing drawdown?

We're constantly working on many improvements - I don't have any ETA's yet on any other things.

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  #275 (permalink)
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So we were informed this week that they have a new rule that you can trade during all economic releases. Today I held a position during the jobs # and was notified on my dashboard that I failed due to trading during unapproved times. Please explain - this better be some kind of glitch and not a bait and switch! At the time I was only $500 away from passing my $6k goal in the $100k gauntlet.

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SawDr View Post
So we were informed this week that they have a new rule that you can trade during all economic releases. Today I held a position during the jobs # and was notified on my dashboard that I failed due to trading during unapproved times. Please explain - this better be some kind of glitch and not a bait and switch! At the time I was only $500 away from passing my $6k goal in the $100k gauntlet.

We didn't fail anyone today for holding during news. Contact support so they can look into what happened but I can assure you we failed no one for news today.

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I contacted support - they have not responded

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SawDr View Post
I contacted support - they have not responded

I'm sure they will when they are open.

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I want to thank Ryan for taking the time to clarify all possible doubts and for his work so that the gaunlet and the mini gaunlet are getting better and more professional, personally, to read all the posts and information on the page, I prefer to apply for the gaunlet, I think it is somewhat more professional and gives the trader a better status

hugs from Caracas

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  #280 (permalink)
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I've had an Earn2Trade account but just trading SIM before doing the Gauntlet. I'm having connection issues often with Rithmic. Not having issues connecting with my usual broker Ironbeam.

Is there anything I can do to prevent having this issue?

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Having problems logging into Rithmic. Keeps saying to check ID/PW but same set
Any idea why? Tried both rtrader and finamark and they give same error

Please help. I also wrote message to support@earn2trade.com
Hope they can fix it asap

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My issue was different than yours but I figured out a way to connect by choose Rithmic Paper (out of Europe).

Are you sure you chose the right Rithmic server? Did you choose the Rithmic Paper Trading servers (either Chicago or Europe)?

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Hello Mark, the conversation is with management. They will respond to you when they are in office.

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Hi Mark - Don't worry. You won't be billed if you cancel as I stated in my DM to you. You'll receive your certificate on Monday! Congratulations!!

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Earn2Trade View Post
Hello!

... You'd still need to place the trades on the provided Rithmic connection, but you can do your market data on your own. The downside to this i that you can't trade off your charts and wouldn't have real-time PNL with your trades (since the CME considers real-time PNL as market data)...


Earn2Trade View Post
NT didn't change their mind. You still need a valid license as mentioned in our FAQ (2014 or better) that allows for external Rithmic orders. Then you have to use the Rithmic Leader/Follower system, so you're actually trading into a paper account and then the orders get copied to the Helios account assigned to you.

These quotes were from Ryan from September, 2019, so they may be obsolete by now. That said, they raise a few questions, if I may:

1. Is is still possible to trade a funded Helios account on NinjaTrader 8 using an independent data source? I have a pre-2014 licensed NT8 multi-broker platform and another datafeed.

2. Does the "can't trade off your charts" quote from above still apply? If so, how can trades be placed on NT8 with a non-Helios datafeed?

3. Would Ninja not track P/L in real time on this account, as it does with all the other accounts I've logged in to? If not, will I receive daily statements from Helios detailing my trades, commissions & fees, and P/L? Are these data available online intraday?

4. How well does the Leader/Follower system work? What is the lag between a trade placed and executed on the NT8 platform and the same trade copied to the Helios account? Are we talking milliseconds or seconds of lag, please?

5. Practically speaking, is the "trade a Helios account on Ninja with a non-Helios datafeed" a sound solution (or is it a kluge that kinda works OK most of the time)?

6. Can you offer a sense of the percentage of funded Helios traders who use the Leader/Follower system with non-Helios data? Commonly used, or rarely tried?

Thank you in advance for your replies. I'm in a Gauntlet Mini now and expect to be funded soon enough. Better to ask these questions now rather than later.

Regards.

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I am having problems connecting Rithmic to my Sierra Charts so I can trade off Sierra instead of the Rithmic DOM to actually trade during the Gauntlet. And if I pas and am funded I would like to do the same thing.

Here is a post I just made at Sierra help forums in the thread that deals with this issue. I am fully aware of the problems some have, but support told me at E2T that plenty of people use Sierra with Rithmic. I just can't get Rithmic to hook up with Sierra. E2T support sent me the link to the Sierra forum that deals with this issue, but I still haven't been able to get it to work. Here is my post:

Is there anyone out there who has gotten this to work help me out? I would like to use my Sierra charts/chart trader to trade the Gauntlet (and my funded account if I pass) with Earn2Trade instead of using Rithmic's DOM. I love my Sierra charts but I might have to go to NT if I can't figure this out. I even contacted Rithmic and they couldn't help.

I got the original error, so I created the Rim folder as required, installed the files, reinstalled the software so as to install other files, etc. That didn't help. All it did was change the error message I got. I also ran the bridge program outside Sierra and got the error I was supposed to for that ("Port number not specified. Will exit."). So all is fine there.

I have tried to connect with sim mode checked in Sierra, and sim mode unchecked, which if I was using my CQG would connect me with my live/real trading account. Still get the same new error.


So I am posting this as an appeal for help from someone who fixed the issue who still had problems after they did the primary fix of reinstalling Sierra with the appropriate box checked for additional files, and also created the Rim folder and installed those files.

I asked E2T if they could hook me up with someone who got it fixed, but they won't hook my up with any of their users due to privacy.

I really want to use Sierra and the chart trader. Help!

Edit: If I ever get this hooked up, how do I check to make sure that E2T is getting the trades for my live Gauntlet account? If I have 'sim trading' checked in Sierra then it will be sim with E2T too, and if I have it unchecked the trades will be going to E2T for the live Gauntlet? Or is Sierra only live trading and still have to use the DOM for the sim account?

Edit 2: The new error message after doing everything in the Sierra help thread is:

Connection error message from service: Rithmic Trading|Logon error received from server

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emini2000 View Post
I am having problems connecting Rithmic to my Sierra Charts so I can trade off Sierra instead of the Rithmic DOM to actually trade during the Gauntlet. And if I pas and am funded I would like to do the same thing.

Here is a post I just made at Sierra help forums in the thread that deals with this issue. I am fully aware of the problems some have, but support told me at E2T that plenty of people use Sierra with Rithmic. I just can't get Rithmic to hook up with Sierra. E2T support sent me the link to the Sierra forum that deals with this issue, but I still haven't been able to get it to work. Here is my post:

Is there anyone out there who has gotten this to work help me out? I would like to use my Sierra charts/chart trader to trade the Gauntlet (and my funded account if I pass) with Earn2Trade instead of using Rithmic's DOM. I love my Sierra charts but I might have to go to NT if I can't figure this out. I even contacted Rithmic and they couldn't help.

I got the original error, so I created the Rim folder as required, installed the files, reinstalled the software so as to install other files, etc. That didn't help. All it did was change the error message I got. I also ran the bridge program outside Sierra and got the error I was supposed to for that ("Port number not specified. Will exit."). So all is fine there.

I have tried to connect with sim mode checked in Sierra, and sim mode unchecked, which if I was using my CQG would connect me with my live/real trading account. Still get the same new error.


So I am posting this as an appeal for help from someone who fixed the issue who still had problems after they did the primary fix of reinstalling Sierra with the appropriate box checked for additional files, and also created the Rim folder and installed those files.

I asked E2T if they could hook me up with someone who got it fixed, but they won't hook my up with any of their users due to privacy.

I really want to use Sierra and the chart trader. Help!

Edit: If I ever get this hooked up, how do I check to make sure that E2T is getting the trades for my live Gauntlet account? If I have 'sim trading' checked in Sierra then it will be sim with E2T too, and if I have it unchecked the trades will be going to E2T for the live Gauntlet? Or is Sierra only live trading and still have to use the DOM for the sim account?

Edit 2: The new error message after doing everything in the Sierra help thread is:

Connection error message from service: Rithmic Trading|Logon error received from server

A Sierra engineer did answer my post on their help forum. He thought it may be AMP locking out my Rithmic feed, so they reactivated my original Sierra login for my demo with them before I got AMP to see if I could login that way. Unfortunately I got the same error message that I do when I'm logged into Sierra with my AMP login. That was Friday so haven't heard anything else from them and don't know if I will.

EDIT: Well I did have one final reply from Sierra:

okay and this is just further confirmation why it is we are not continuing with support for Rithmic. We are not going to waste our lives on this garbage.

@Earn2Trade Maybe you could put me in contact with one of your users that has made this work? Maybe you could ask a few if they would contact me or I could contact them?

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I am using the same setup, successfully, on @Earn2Trade.

Steps I followed:

1. Installed Sierra with 'Optional Components' checked. Thus you get the RIM folder.

2. Go to https://www.sierrachart.com/SupportBoard.php?ThreadID=52647

3. Download RithmicBridgeFilesForSierraChart.zip and extract to the RIM folder e.g. C:\SierraChart\Rim

4. Login to SierraChart, go to Global Settings -> Data/Trade settings and enter your Rithmic username / credentials. These are the ones sent to you by Earn2Trade. Select 'Rithmic Paper Trading' from the options.

5. Click on File -> Connect to data feed

6. Make sure the gauntlet account shows up in Trade -> Account Balances window

7. Use correct symbol e.g. for ES use ESU0-CME intraday chart.

DONT's:

1. Do not use Simulation Mode (Trade -> Trade simulation mode off)
2. Do not start the executable in Rim folder as a standalone, SierraChart will start it automatically

Don't panic. PM or reply here I'll be glad to help.



emini2000 View Post
I am having problems connecting Rithmic to my Sierra Charts so I can trade off Sierra instead of the Rithmic DOM to actually trade during the Gauntlet. And if I pas and am funded I would like to do the same thing.

Here is a post I just made at Sierra help forums in the thread that deals with this issue. I am fully aware of the problems some have, but support told me at E2T that plenty of people use Sierra with Rithmic. I just can't get Rithmic to hook up with Sierra. E2T support sent me the link to the Sierra forum that deals with this issue, but I still haven't been able to get it to work. Here is my post:

Is there anyone out there who has gotten this to work help me out? I would like to use my Sierra charts/chart trader to trade the Gauntlet (and my funded account if I pass) with Earn2Trade instead of using Rithmic's DOM. I love my Sierra charts but I might have to go to NT if I can't figure this out. I even contacted Rithmic and they couldn't help.

I got the original error, so I created the Rim folder as required, installed the files, reinstalled the software so as to install other files, etc. That didn't help. All it did was change the error message I got. I also ran the bridge program outside Sierra and got the error I was supposed to for that ("Port number not specified. Will exit."). So all is fine there.

I have tried to connect with sim mode checked in Sierra, and sim mode unchecked, which if I was using my CQG would connect me with my live/real trading account. Still get the same new error.


So I am posting this as an appeal for help from someone who fixed the issue who still had problems after they did the primary fix of reinstalling Sierra with the appropriate box checked for additional files, and also created the Rim folder and installed those files.

I asked E2T if they could hook me up with someone who got it fixed, but they won't hook my up with any of their users due to privacy.

I really want to use Sierra and the chart trader. Help!

Edit: If I ever get this hooked up, how do I check to make sure that E2T is getting the trades for my live Gauntlet account? If I have 'sim trading' checked in Sierra then it will be sim with E2T too, and if I have it unchecked the trades will be going to E2T for the live Gauntlet? Or is Sierra only live trading and still have to use the DOM for the sim account?

Edit 2: The new error message after doing everything in the Sierra help thread is:

Connection error message from service: Rithmic Trading|Logon error received from server


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Thanks @iggod.

Those are all the steps I've followed several times. I just keep getting the "Rithmic Trading|Logon error received from server" error. Before I did everything you listed which I had already done, I would get an error message. All the 'fix' did was change my error message to what I posted above. That is what I'm currently getting.

As I said before, Sierra had me login with my original Sierra demo account login because they thought it might be AMP. Did that and got the same error message.

Here is Sierra's latest message in that thread: "This thread is now locked. We are no longer making available the Rithmic bridge files. We are not providing any further help with Rithmic."

@iggod any more ideas?


iqgod View Post
I am using the same setup, successfully, on @Earn2Trade.

Steps I followed:

1. Installed Sierra with 'Optional Components' checked. Thus you get the RIM folder.

2. Go to https://www.sierrachart.com/SupportBoard.php?ThreadID=52647

3. Download RithmicBridgeFilesForSierraChart.zip and extract to the RIM folder e.g. C:\SierraChart\Rim

4. Login to SierraChart, go to Global Settings -> Data/Trade settings and enter your Rithmic username / credentials. These are the ones sent to you by Earn2Trade. Select 'Rithmic Paper Trading' from the options.

5. Click on File -> Connect to data feed

6. Make sure the gauntlet account shows up in Trade -> Account Balances window

7. Use correct symbol e.g. for ES use ESU0-CME intraday chart.

DONT's:

1. Do not use Simulation Mode (Trade -> Trade simulation mode off)
2. Do not start the executable in Rim folder as a standalone, SierraChart will start it automatically

Don't panic. PM or reply here I'll be glad to help.


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emini2000 View Post
Thanks @iggod.

Those are all the steps I've followed several times. I just keep getting the "Rithmic Trading|Logon error received from server" error. Before I did everything you listed which I had already done, I would get an error message. All the 'fix' did was change my error message to what I posted above. That is what I'm currently getting.

As I said before, Sierra had me login with my original Sierra demo account login because they thought it might be AMP. Did that and got the same error message.

Here is Sierra's latest message in that thread: "This thread is now locked. We are no longer making available the Rithmic bridge files. We are not providing any further help with Rithmic."

@iggod any more ideas?

Are you able to login with RTrader successfully using the same credentials?

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Earn2Trade View Post
Are you able to login with RTrader successfully using the same credentials?

I am logging into R|Trader Pro which brings the DOMs up and that works fine. I can trade off the DOMs. Is that what you are talking about? Or the charting software? If you are talking about the charting software, where do I get that?

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emini2000 View Post
I am logging into R|Trader Pro which brings the DOMs up and that works fine. I can trade off the DOMs. Is that what you are talking about? Or the charting software? If you are talking about the charting software, where do I get that?

RTrader Pro, yes.

Can you DM me a screenshot of your connection settings in Sierra?

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Earn2Trade View Post
RTrader Pro, yes.

Can you DM me a screenshot of your connection settings in Sierra?

Sent.

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emini2000 View Post
Sent.

Looks like you're trying to connect to Rithmic 01, not Rithmic Paper Trading.

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Earn2Trade View Post
Looks like you're trying to connect to Rithmic 01, not Rithmic Paper Trading.

But there is no Rithmic paper trading in my list on Sierra. That's the only Rithmic feed listed. Where is this other connection? And yes, I feel stupid now. lol.

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emini2000 View Post
But there is no Rithmic paper trading in my list on Sierra. That's the only Rithmic feed listed. Where is this other connection? And yes, I feel stupid now. lol.

It's under "Server" in the screenshot you sent.

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Earn2Trade View Post
It's under "Server" in the screenshot you sent.

I can't send you another screenshot for an hour because I'm not an elite member to confirm I have set right, but I have "Rithmic Trading" selected under "Service" as in the other screenshot. I also now have "Paper Trading Server" selected under "Server".

So I'm making progress. When I try to connect, I no longer get an error message, but I do get a change in my candles, then it doesn't connect. So it's like it connects for a split second then doesn't.

R Trader isn't open, running, or logged in to.

I do have 'Trade Simulation Mode On' unchecked.

I double checked user and password.

To repeat, I do get my candles updated from the last time I tried to log in until now, but doesn't stay connected.

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emini2000 View Post
I can't send you another screenshot for an hour because I'm not an elite member to confirm I have set right, but I have "Rithmic Trading" selected under "Service" as in the other screenshot. I also now have "Paper Trading Server" selected under "Server".

So I'm making progress. When I try to connect, I no longer get an error message, but I do get a change in my candles, then it doesn't connect. So it's like it connects for a split second then doesn't.

R Trader isn't open, running, or logged in to.

I do have 'Trade Simulation Mode On' unchecked.

I double checked user and password.

To repeat, I do get my candles updated from the last time I tried to log in until now, but doesn't stay connected.

I don't use Sierra anymore so I'm doing my best to remember how things are set up, maybe someone else can assist better, but try making sure your symbol is correct. Also check your logs to see what it's saying.

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Earn2Trade View Post
I don't use Sierra anymore so I'm doing my best to remember how things are set up, maybe someone else can assist better, but try making sure your symbol is correct. Also check your logs to see what it's saying.

Sierra had reactived my demo account so I could login with it to see if the AMP login might be the problem. I just tried that again and it connected. And my live and sim account are showing under 'Account Balances Window' as @iggod said it should be.

So I went back to my AMP login and again, it tries to connect but then disconnects. There is a small amount of data that comes through as it's trying to connect. Also, under the Account Balance window, my live Rithmic account is showing. On the Sierra demo it showed all 3 of my accounts, AMP, live Rithmic and sim Rithmic. Under AMP just my live Rithmic and no balance.

So it connects under the Sierra demo account, but not under the AMP account, even though my live Rithmic account is now showing in Account Balances. But showing 0 balance.

I need to see what the correct symbol should be under the rithmic account like you said. Not sure where to look for that.

I really appreciate the help and prompt responses you have been giving.

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emini2000 View Post
Sierra had reactived my demo account so I could login with it to see if the AMP login might be the problem. I just tried that again and it connected. And my live and sim account are showing under 'Account Balances Window' as @iggod said it should be.

So I went back to my AMP login and again, it tries to connect but then disconnects. There is a small amount of data that comes through as it's trying to connect. Also, under the Account Balance window, my live Rithmic account is showing. On the Sierra demo it showed all 3 of my accounts, AMP, live Rithmic and sim Rithmic. Under AMP just my live Rithmic and no balance.

So it connects under the Sierra demo account, but not under the AMP account, even though my live Rithmic account is now showing in Account Balances. But showing 0 balance.

I really appreciate the help and prompt responses you have been giving.

Yep, makes sense. AMP limits you to AMP accounts. You'd need to use the Sierra Demo or get a paid sierra login direct from them.
Glad it works now!

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