Earn2Trade (Helios) - "The Gauntlet" - futures io
futures io futures trading



Earn2Trade (Helios) - "The Gauntlet"


Discussion in Trading Reviews and Vendors

Updated
      Top Posters
    1. looks_one Earn2Trade with 22 posts (45 thanks)
    2. looks_two dyst with 14 posts (14 thanks)
    3. looks_3 Big Mike with 12 posts (29 thanks)
    4. looks_4 Northernlimit with 7 posts (24 thanks)
      Best Posters
    1. looks_one traderjoefx with 7.0 thanks per post
    2. looks_two Northernlimit with 3.4 thanks per post
    3. looks_3 Big Mike with 2.4 thanks per post
    4. looks_4 Earn2Trade with 2.0 thanks per post
    1. trending_up 43,423 views
    2. thumb_up 278 thanks given
    3. group 58 followers
    1. forum 171 posts
    2. attach_file 11 attachments




Welcome to futures io: the largest futures trading community on the planet, with well over 125,000 members
  • Genuine reviews from real traders, not fake reviews from stealth vendors
  • Quality education from leading professional traders
  • We are a friendly, helpful, and positive community
  • We do not tolerate rude behavior, trolling, or vendors advertising in posts
  • We are here to help, just let us know what you need
You'll need to register in order to view the content of the threads and start contributing to our community.  It's free and simple.

-- Big Mike, Site Administrator

(If you already have an account, login at the top of the page)

 
Search this Thread
 

Earn2Trade (Helios) - "The Gauntlet"

(login for full post details)
  #101 (permalink)
Raleigh, NC
 
Experience: Intermediate
Platform: NinjaTrader
 
Posts: 25 since Sep 2010
Thanks: 9 given, 20 received



One more thing.. @Earn2Trade

I just noticed an order on my orders page and cannot figure out who, what or why an oder was placed and rejected on a
Sunday night at 6:00 P.M. This whole thing is screwy!!

Reply With Quote
 
(login for full post details)
  #102 (permalink)
Site Sponsor

Web: Earn2Trade
AMA: Ask Me Anything
Webinars: Earn2Trade Webinars
Elite offer: Click here
 
 
Earn2Trade's Avatar
 
Posts: 157 since Jul 2018
Thanks: 4 given, 235 received


jeffalan View Post


One more thing.. @Earn2Trade

I just noticed an order on my orders page and cannot figure out who, what or why an oder was placed and rejected on a
Sunday night at 6:00 P.M. This whole thing is screwy!!

I really recommend speaking with our support - we can't really solve cases in this fashion. We are more than happy to speak with you through our support channels and help you resolve any issues you may be having! Francis asked that I let you know to find him tomorrow during business hours on our live chat and we'll get you worked out.

Earn2Trade
www.earn2trade.com
1-888-502-2260
Become a Professional Trader. Decisions That Can Change Your Life Forever.
Follow me on Twitter Visit my Facebook Reply With Quote
The following user says Thank You to Earn2Trade for this post:
 
(login for full post details)
  #103 (permalink)
Columbus, OH
 
Experience: Advanced
Platform: NinjaTrader
Trading: ES
 
Posts: 52 since Sep 2011
Thanks: 583 given, 53 received


jeffalan View Post


One more thing.. @Earn2Trade

I just noticed an order on my orders page and cannot figure out who, what or why an oder was placed and rejected on a
Sunday night at 6:00 P.M. This whole thing is screwy!!

@jeffalan, please let us know how this was resolved.

The only thing worse than our own mistakes are those made for us.

Regards.

dwt51

Follow me on Twitter Reply With Quote
 
(login for full post details)
  #104 (permalink)
Site Sponsor

Web: Earn2Trade
AMA: Ask Me Anything
Webinars: Earn2Trade Webinars
Elite offer: Click here
 
 
Earn2Trade's Avatar
 
Posts: 157 since Jul 2018
Thanks: 4 given, 235 received


dwt51 View Post
@jeffalan, please let us know how this was resolved.

The only thing worse than our own mistakes are those made for us.

Regards.

dwt51

We're happy to work with him to find out what's going on and address any issues - just waiting for him to come talk to support.

Earn2Trade
www.earn2trade.com
1-888-502-2260
Become a Professional Trader. Decisions That Can Change Your Life Forever.
Follow me on Twitter Visit my Facebook Reply With Quote
 
(login for full post details)
  #105 (permalink)
Raleigh, NC
 
Experience: Intermediate
Platform: NinjaTrader
 
Posts: 25 since Sep 2010
Thanks: 9 given, 20 received

Ryan, @Earn2Trade

I have reached out to Francis through email. I will await his response. Ryan, please don't take this as an issue
that needs to resolved solely on my behalf because it happened to me. This is serious issue that you should take up with Rithmic as it is there software problem that can affect real accounts and produce disastrous results. Modifying orders unbeknownst to the trader can bankrupt someone. Waking up to find out your stop loss has been removed and leaving the order NAKED is a damn serious problem so do not treat this as a customer service issue! It's bigger than that!

Reply With Quote
 
(login for full post details)
  #106 (permalink)
Site Sponsor

Web: Earn2Trade
AMA: Ask Me Anything
Webinars: Earn2Trade Webinars
Elite offer: Click here
 
 
Earn2Trade's Avatar
 
Posts: 157 since Jul 2018
Thanks: 4 given, 235 received


jeffalan View Post
Ryan, @Earn2Trade

I have reached out to Francis through email. I will await his response. Ryan, please don't take this as an issue
that needs to resolved solely on my behalf because it happened to me. This is serious issue that you should take up with Rithmic as it is there software problem that can affect real accounts and produce disastrous results. Modifying orders unbeknownst to the trader can bankrupt someone. Waking up to find out your stop loss has been removed and leaving the order NAKED is a damn serious problem so do not treat this as a customer service issue! It's bigger than that!

I understand the frustration! That said, as you mentioned, this seems like a Rithmic issue and it's not really our place to comment publicly about their software. If it's a Rithmic issue, it would likely affect more than just Earn2Trade. I'm sure they'll respond here about it if they feel so inclined. In any case, as to our customer support responding to your inquiry, I will make sure it happens today and the issue on our end will be resolved.

Earn2Trade
www.earn2trade.com
1-888-502-2260
Become a Professional Trader. Decisions That Can Change Your Life Forever.
Follow me on Twitter Visit my Facebook Reply With Quote
 
(login for full post details)
  #107 (permalink)
Europe
 
Experience: Advanced
Platform: TradeNavigator, BookMap
Trading: ES, CL, 6E, 6B
 
Posts: 432 since Jan 2017
Thanks: 3 given, 378 received


jeffalan View Post
Ryan, @Earn2Trade

I have reached out to Francis through email. I will await his response. Ryan, please don't take this as an issue
that needs to resolved solely on my behalf because it happened to me. This is serious issue that you should take up with Rithmic as it is there software problem that can affect real accounts and produce disastrous results. Modifying orders unbeknownst to the trader can bankrupt someone. Waking up to find out your stop loss has been removed and leaving the order NAKED is a damn serious problem so do not treat this as a customer service issue! It's bigger than that!

Just to ask (or make clear), are you sure that you entered the order as GTC-order? If not it is crystal clear that your PT/SL-orders (bracket) will be canceled at the end of the day.

Reply With Quote
 
(login for full post details)
  #108 (permalink)
Seattle WA
 
Experience: Intermediate
Platform: Sierra Chart
Trading: ES, CL, 6A, 6C
 
Posts: 5 since Oct 2018
Thanks: 5 given, 2 received


nguyen74 View Post
Since I've contacted support so many times, I would like to chime in and say you can contact support by clicking on the chat icon when you're logged into your dashboard. From my experience, the response have been very quick (within a few minutes or less) during business hours. Earn2Trade support is top-notched! I also receive an email of my conversation with support afterwards.

On the side note regarding Max Position...

I don't understand why there can't be a scaling limit placed by default on max position for the Gauntlet Mini. I understand some traders may want to scale but they're still limited on the max number of contracts allowed based on their profits. So why can't the system place that limit by default and increase/decrease max position as their account grows, much like the Gauntlet.

There is new player in the funded trader space that allows full max positions without and scaling or progression, no trailing max drawdown, and no restrictions on trading around new releases as it is a central part of some traders strategy, and minimum 10 trading days. I think these features are attractive to traders trying to get funded. Give a trader access to max number of contracts, if they fail (daily loss, max loss) they fail because they didn't manage their trades/risk properly. I think that's better way to judge a trader than judging them for failing due to errors whether that may be human error or technical error. In real life, they would still have to correct the error and/or manage the trade.

Who is this new company? Sounds interesting...

Sent using the futures.io mobile app

Reply With Quote
 
(login for full post details)
  #109 (permalink)
Washington, DC
 
Experience: Intermediate
Platform: Ninja and TOS
Broker: Ninja
Trading: CL, ES
 
Posts: 94 since Dec 2009
Thanks: 111 given, 58 received


Northernlimit View Post
Has anyone tried this program and passed? Any feedback is appreciated.

I passed the mini gauntlet 14 days ago and still can't trade in my funded Helios account. You are unable to actually speak to anyone during the account set up - everything (same as earn2trade) has to be done via email. It took 12 days to get funded account credentials and because of numerous email mis-communications, found out yesterday that I have to pay for data. Took care of that yesterday and still no data and unable to trade today. One phone call during the account setup last week would have fixed everything.
Incredibly frustrated. Note to Ryan Masten - let your funded traders actually speak to someone - reply to this post with the Helios office phone number. This has not been a good experience.

Reply With Quote
The following user says Thank You to SawDr for this post:
 
(login for full post details)
  #110 (permalink)
Site Sponsor

Web: Earn2Trade
AMA: Ask Me Anything
Webinars: Earn2Trade Webinars
Elite offer: Click here
 
 
Earn2Trade's Avatar
 
Posts: 157 since Jul 2018
Thanks: 4 given, 235 received


SawDr View Post
I passed the mini gauntlet 14 days ago and still can't trade in my funded Helios account. You are unable to actually speak to anyone during the account set up - everything (same as earn2trade) has to be done via email. It took 12 days to get funded account credentials and because of numerous email mis-communications, found out yesterday that I have to pay for data. Took care of that yesterday and still no data and unable to trade today. One phone call during the account setup last week would have fixed everything.
Incredibly frustrated. Note to Ryan Masten - let your funded traders actually speak to someone - reply to this post with the Helios office phone number. This has not been a good experience.

Hello!

First off, I'd like to apologize for your experience so far with Helios. As you know, with COVID going on, things are a bit slower than normal with everyone working at home and the FCM's have had a serious influx of new accounts both from us and directly. I've reviewed your situation with Helios support team and it appears that when you initially filled out your form with Helios on the 13th, you selected no market data. After Helios compliance and legal reviewed everything, Helios sent you the LLC paperwork to join on the 16th. You then received account credentials the following Tuesday, less than 3 business days after sending Helios the completed paperwork. Afterwards, you decided that you'd like market data enabled and Helios sent you the invoice yesterday, which you paid and they are waiting for the FCM to enable it, which should be done sometime this morning. In my opinion, that's a pretty quick turn around to get a live account approved, funded, and set up with trading credentials with the current pandemic and market conditions.

Helios does not have a phone number for support purposes. If you have an issue with a live order, you can always call the broker directly, which was included on your credential email.

Earn2Trade
www.earn2trade.com
1-888-502-2260
Become a Professional Trader. Decisions That Can Change Your Life Forever.
Follow me on Twitter Visit my Facebook Reply With Quote
The following 2 users say Thank You to Earn2Trade for this post:
 
(login for full post details)
  #111 (permalink)
Hungary
 
Experience: None
 
Mtype's Avatar
 
Posts: 1,264 since Oct 2012
Thanks: 1,344 given, 1,624 received


Northernlimit View Post
Has anyone tried this program and passed? Any feedback is appreciated.

I won an opportunity here, to run the Gauntlet Mini thanks to FIO members. I asked E2T to change the Gauntlet Mini to a normal Gauntlet, which they did and I'm greatful for that!

After passing the Gauntlet the conversion to the second account was done efficiently and the profit payment was also done seamlessly.

After many years in the trading business I habitually ask a lot of questions and the support team was always responsive and helpful.

So overall I had a good experience with them.

“Happiness is the meaning and the purpose of life, the whole aim and end of human existence.” Δ

“There is no path, but only a fool wouldn’t follow it.”
Visit my futures io Trade Journal Reply With Quote
The following 8 users say Thank You to Mtype for this post:
 
(login for full post details)
  #112 (permalink)
burlington, vt
 
Experience: Advanced
Platform: Sierra
Trading: NQ
 
Posts: 198 since Aug 2015
Thanks: 85 given, 394 received

Can you clarify more about the email sent out regarding CME's concurrent platform login fees? The email states they are going to start charging data fees 'per session' without stating what 'per session' actually entails. For example, does using another platform like NT or SC count as another session?

Thank you.

Reply With Quote
The following 2 users say Thank You to karentrader for this post:
 
(login for full post details)
  #113 (permalink)
Singapore
 
Experience: Intermediate
Platform: NinjaTrader, Sierra, MT4
Trading: ES, CL, NG, XAUUSD, USDJPY
 
dyst's Avatar
 
Posts: 107 since May 2015
Thanks: 73 given, 89 received

Any of you able to login after 30 April RTH session ended?

I keep getting error message it says Rithmic server no response?
Rithmic connection details rejected? Please help

https://gyazo.com/b5b8d10a03a1bf99ac651b4d47ba969e

Numbers work... Magic lies in the numbers
Reply With Quote
The following 2 users say Thank You to dyst for this post:
 
(login for full post details)
  #114 (permalink)
Legendary Market Wizard
Ilsede, Germany
 
Experience: Advanced
Platform: NinjaTrader 8
Broker: Rithmic / CQG / Ninja Trader Brokerage
Trading: NQ
 
Daytrader999's Avatar
 
Posts: 1,278 since Sep 2011
Thanks: 1,332 given, 1,782 received


dyst View Post
Any of you able to login after 30 April RTH session ended?

I keep getting error message it says Rithmic server no response?
Rithmic connection details rejected? Please help

As far as I know, you need to update Rithmic Trader Pro to version 16.3.0, because of some new regulations regarding the CME / Rithmic relationship concerning professional and non-professional user.

"If you don't design your own life plan, chances are you'll fall into someone else's plan. And guess what they have planned for you? Not much." - Jim Rohn
Reply With Quote
The following user says Thank You to Daytrader999 for this post:
 
(login for full post details)
  #115 (permalink)
Washington, DC
 
Experience: Intermediate
Platform: Ninja and TOS
Broker: Ninja
Trading: CL, ES
 
Posts: 94 since Dec 2009
Thanks: 111 given, 58 received


karentrader View Post
Can you clarify more about the email sent out regarding CME's concurrent platform login fees? The email states they are going to start charging data fees 'per session' without stating what 'per session' actually entails. For example, does using another platform like NT or SC count as another session?

Thank you.

I'm a Helios funded trader and lost my data today after logging out and back in this afternoon. Nothing was communicated to me as a funded trader by support. I received an email regarding E2Trade gauntlet and the "per session" but wasn't aware that it applied to funded traders (and the email didn't explain what a "session" is). I'm locked out of my data right now because of this - paid $210 in data fees this month and I'm dead in the water right now.

Reply With Quote
The following user says Thank You to SawDr for this post:
 
(login for full post details)
  #116 (permalink)
Washington, DC
 
Experience: Intermediate
Platform: Ninja and TOS
Broker: Ninja
Trading: CL, ES
 
Posts: 94 since Dec 2009
Thanks: 111 given, 58 received


Mtype View Post
I won an opportunity here, to run the Gauntlet Mini thanks to FIO members. I asked E2T to change the Gauntlet Mini to a normal Gauntlet, which they did and I'm greatful for that!

After passing the Gauntlet the conversion to the second account was done efficiently and the profit payment was also done seamlessly.

After many years in the trading business I habitually ask a lot of questions and the support team was always responsive and helpful.

So overall I had a good experience with them.

What data are you using in your funded account?

Reply With Quote
 
(login for full post details)
  #117 (permalink)
Hungary
 
Experience: None
 
Mtype's Avatar
 
Posts: 1,264 since Oct 2012
Thanks: 1,344 given, 1,624 received


SawDr View Post
What data are you using in your funded account?

I think it is with Rithmic.

“Happiness is the meaning and the purpose of life, the whole aim and end of human existence.” Δ

“There is no path, but only a fool wouldn’t follow it.”
Visit my futures io Trade Journal Reply With Quote
 
(login for full post details)
  #118 (permalink)
Washington, DC
 
Experience: Intermediate
Platform: Ninja and TOS
Broker: Ninja
Trading: CL, ES
 
Posts: 94 since Dec 2009
Thanks: 111 given, 58 received

Anyone here using the Helios "Leader/Follower" in order to trade with Ninja in your funded account? I want to make the switch from RTrader but concerned about fills and how to monitor the P/L during the session.

Reply With Quote
 
(login for full post details)
  #119 (permalink)
Malaysia
 
Experience: None
Platform: Free
 
Posts: 105 since Aug 2011
Thanks: 126 given, 20 received


Earn2Trade View Post
Hello!

First off, I'd like to apologize for your experience so far with Helios. As you know, with COVID going on, things are a bit slower than normal with everyone working at home and the FCM's have had a serious influx of new accounts both from us and directly. I've reviewed your situation with Helios support team and it appears that when you initially filled out your form with Helios on the 13th, you selected no market data. After Helios compliance and legal reviewed everything, Helios sent you the LLC paperwork to join on the 16th. You then received account credentials the following Tuesday, less than 3 business days after sending Helios the completed paperwork. Afterwards, you decided that you'd like market data enabled and Helios sent you the invoice yesterday, which you paid and they are waiting for the FCM to enable it, which should be done sometime this morning. In my opinion, that's a pretty quick turn around to get a live account approved, funded, and set up with trading credentials with the current pandemic and market conditions.

Helios does not have a phone number for support purposes. If you have an issue with a live order, you can always call the broker directly, which was included on your credential email.

it's better to clearify everything what's next after passing how much do you need to oay for expenses e.g data feed and software

Sent using the futures.io mobile app

Reply With Quote
 
(login for full post details)
  #120 (permalink)
Malaysia
 
Experience: None
Platform: Free
 
Posts: 105 since Aug 2011
Thanks: 126 given, 20 received

ftmo doesn't have futures
DarthTrader21 View Post
Who is this new company? Sounds interesting...

Sent using the futures.io mobile app

Sent using the futures.io mobile app

Reply With Quote
 
(login for full post details)
  #121 (permalink)
Vancouver, Canada
 
Experience: Advanced
Platform: Ninjatrader
Broker: Ninjatrader Continuum
Trading: RTY, ES, and Directional Options on QQQ, SPY, IWM, AMZN, AAPL, TSLA
 
Posts: 188 since Apr 2014
Thanks: 661 given, 148 received

Earlier today I got a strange email from Rithmic Support saying its "order plant guardian has disabled your user id, reason: user id expired."

I just tried signing in on NT8 and cannot connect to Rithmic for my E2T demo account.

I don't understand why this happened?

Follow me on Twitter Reply With Quote
 
(login for full post details)
  #122 (permalink)
Seattle Wa usa
 
Experience: Intermediate
Platform: tos
Trading: tf
 
Posts: 20 since Sep 2013
Thanks: 5 given, 9 received

I tried to take it, could never get it set up to be live. They offered no phone help and
never did any thing to get to a live demo, so my opinion is they are a joke.

Reply With Quote
 
(login for full post details)
  #123 (permalink)
Site Sponsor

Web: Earn2Trade
AMA: Ask Me Anything
Webinars: Earn2Trade Webinars
Elite offer: Click here
 
 
Earn2Trade's Avatar
 
Posts: 157 since Jul 2018
Thanks: 4 given, 235 received


NGtrader View Post
Earlier today I got a strange email from Rithmic Support saying its "order plant guardian has disabled your user id, reason: user id expired."

I just tried signing in on NT8 and cannot connect to Rithmic for my E2T demo account.

I don't understand why this happened?

Hello! Best to reach out to support so they can look at your account. Generally this is due to your Rithmic ID expiring, which happens when your billing period is up. Support can take care of you!

Earn2Trade
www.earn2trade.com
1-888-502-2260
Become a Professional Trader. Decisions That Can Change Your Life Forever.
Follow me on Twitter Visit my Facebook Reply With Quote
The following user says Thank You to Earn2Trade for this post:
 
(login for full post details)
  #124 (permalink)
Site Sponsor

Web: Earn2Trade
AMA: Ask Me Anything
Webinars: Earn2Trade Webinars
Elite offer: Click here
 
 
Earn2Trade's Avatar
 
Posts: 157 since Jul 2018
Thanks: 4 given, 235 received


Richh View Post
I tried to take it, could never get it set up to be live. They offered no phone help and
never did any thing to get to a live demo, so my opinion is they are a joke.

Hello! Sorry to hear that, we're definitely not a joke. Our live support is first class and they are more than happy to help you. If you have any issues, feel free to DM me and I'll make sure it's taken care of.

Earn2Trade
www.earn2trade.com
1-888-502-2260
Become a Professional Trader. Decisions That Can Change Your Life Forever.
Follow me on Twitter Visit my Facebook Reply With Quote
 
(login for full post details)
  #125 (permalink)
Vancouver, Canada
 
Experience: Advanced
Platform: Ninjatrader
Broker: Ninjatrader Continuum
Trading: RTY, ES, and Directional Options on QQQ, SPY, IWM, AMZN, AAPL, TSLA
 
Posts: 188 since Apr 2014
Thanks: 661 given, 148 received


Earn2Trade View Post
Hello! Best to reach out to support so they can look at your account. Generally this is due to your Rithmic ID expiring, which happens when your billing period is up. Support can take care of you!

Thanks Ryan.

I reached out to them last week and they cleared it up right away.

Follow me on Twitter Reply With Quote
 
(login for full post details)
  #126 (permalink)
Singapore
 
Experience: Intermediate
Platform: NinjaTrader, Sierra, MT4
Trading: ES, CL, NG, XAUUSD, USDJPY
 
dyst's Avatar
 
Posts: 107 since May 2015
Thanks: 73 given, 89 received


Daytrader999 View Post
As far as I know, you need to update Rithmic Trader Pro to version 16.3.0, because of some new regulations regarding the CME / Rithmic relationship concerning professional and non-professional user.

Sorry for late reply but yea the connection issues started after updating, which is why I was curious. Anyway for some reason the problem went away by itself many hours...

Numbers work... Magic lies in the numbers
Reply With Quote
The following user says Thank You to dyst for this post:
 
(login for full post details)
  #127 (permalink)
Singapore
 
Experience: Intermediate
Platform: NinjaTrader, Sierra, MT4
Trading: ES, CL, NG, XAUUSD, USDJPY
 
dyst's Avatar
 
Posts: 107 since May 2015
Thanks: 73 given, 89 received

Hi, yes I agree. Your live support is good. Usually they can troubleshoot and fix problems fast.
------
But today had very strange error happening 2 times in RTH using rtrader pro... when I am short 1 MES AM RTH, suddenly my DOM claimed I am long 2 lots MES and the brackets MIA how did that happen? My default quantity is 1 so it is so weird the orders were in multiples of 2?

I thought I was sleepy and mistaken, so took the loss. Then in PM RTH session, same thing happened but in reverse. Was long 1 MES then after it hit target profit I checked DOM it said I was stuck in 2 MES (again no brackets?) same contract from much lower.

How could someone be long 1 MES and short 2 MES for Sept contract at same time? I checked the log files, the weird orders were all M types (I only enter trades via limits or stops), and all 2 quantity (my default is 1), and all no brackets (though it is enabled by default). Also these 'orders' were created while I was still holding trades in the other direction which should be impossible?
-----

Anyway, as advised by your guys I sent the screenshots and log files to rithmic. And am still waiting for them to come back... Today is the first time I noticed this happening.



Earn2Trade View Post
Hello! Sorry to hear that, we're definitely not a joke. Our live support is first class and they are more than happy to help you. If you have any issues, feel free to DM me and I'll make sure it's taken care of.


Numbers work... Magic lies in the numbers
Reply With Quote
 
(login for full post details)
  #128 (permalink)
Site Sponsor

Web: Earn2Trade
AMA: Ask Me Anything
Webinars: Earn2Trade Webinars
Elite offer: Click here
 
 
Earn2Trade's Avatar
 
Posts: 157 since Jul 2018
Thanks: 4 given, 235 received


dyst View Post
Hi, yes I agree. Your live support is good. Usually they can troubleshoot and fix problems fast.
------
But today had very strange error happening 2 times in RTH using rtrader pro... when I am short 1 MES AM RTH, suddenly my DOM claimed I am long 2 lots MES and the brackets MIA how did that happen? My default quantity is 1 so it is so weird the orders were in multiples of 2?

I thought I was sleepy and mistaken, so took the loss. Then in PM RTH session, same thing happened but in reverse. Was long 1 MES then after it hit target profit I checked DOM it said I was stuck in 2 MES (again no brackets?) same contract from much lower.

How could someone be long 1 MES and short 2 MES for Sept contract at same time? I checked the log files, the weird orders were all M types (I only enter trades via limits or stops), and all 2 quantity (my default is 1), and all no brackets (though it is enabled by default). Also these 'orders' were created while I was still holding trades in the other direction which should be impossible?
-----

Anyway, as advised by your guys I sent the screenshots and log files to rithmic. And am still waiting for them to come back... Today is the first time I noticed this happening.

Sorry to hear that! I'm sure if Rithmic is involved you'll get a full detailed explanation of what happened! Let everyone know what they find.

Earn2Trade
www.earn2trade.com
1-888-502-2260
Become a Professional Trader. Decisions That Can Change Your Life Forever.
Follow me on Twitter Visit my Facebook Reply With Quote
The following user says Thank You to Earn2Trade for this post:
 
(login for full post details)
  #129 (permalink)
Singapore
 
Experience: Intermediate
Platform: NinjaTrader, Sierra, MT4
Trading: ES, CL, NG, XAUUSD, USDJPY
 
dyst's Avatar
 
Posts: 107 since May 2015
Thanks: 73 given, 89 received

Been more than an hour... still no reply
But thanks, I'll update after I hear from them though I will prob zzz soon as it is very late here already

ps: The last glitch happened around 13:20 ET I emailed them 13:44 ET after going through the log files.




Earn2Trade View Post
Sorry to hear that! I'm sure if Rithmic is involved you'll get a full detailed explanation of what happened! Let everyone know what they find.


Numbers work... Magic lies in the numbers
Reply With Quote
The following user says Thank You to dyst for this post:
 
(login for full post details)
  #130 (permalink)
Site Sponsor

Web: Earn2Trade
AMA: Ask Me Anything
Webinars: Earn2Trade Webinars
Elite offer: Click here
 
 
Earn2Trade's Avatar
 
Posts: 157 since Jul 2018
Thanks: 4 given, 235 received


dyst View Post
Been more than an hour... still no reply
But thanks, I'll update after I hear from them though I will prob zzz soon as it is very late here already

ps: The last glitch happened around 13:20 ET I emailed them 13:44 ET after going through the log files.

Rithmic can take some time to analyze log files and respond.

Earn2Trade
www.earn2trade.com
1-888-502-2260
Become a Professional Trader. Decisions That Can Change Your Life Forever.
Follow me on Twitter Visit my Facebook Reply With Quote
The following user says Thank You to Earn2Trade for this post:
 
(login for full post details)
  #131 (permalink)
Legendary Market Wizard
Ilsede, Germany
 
Experience: Advanced
Platform: NinjaTrader 8
Broker: Rithmic / CQG / Ninja Trader Brokerage
Trading: NQ
 
Daytrader999's Avatar
 
Posts: 1,278 since Sep 2011
Thanks: 1,332 given, 1,782 received


dyst View Post
Sorry for late reply but yea the connection issues started after updating, which is why I was curious. Anyway for some reason the problem went away by itself many hours...

No problem, this issue applied to e.g. OneUp evaluation program (using Rithmic) as well...but it seems that this problem has been fixed now.

"If you don't design your own life plan, chances are you'll fall into someone else's plan. And guess what they have planned for you? Not much." - Jim Rohn
Reply With Quote
The following user says Thank You to Daytrader999 for this post:
 
(login for full post details)
  #132 (permalink)
Singapore
 
Experience: Intermediate
Platform: NinjaTrader, Sierra, MT4
Trading: ES, CL, NG, XAUUSD, USDJPY
 
dyst's Avatar
 
Posts: 107 since May 2015
Thanks: 73 given, 89 received


Earn2Trade View Post
Rithmic can take some time to analyze log files and respond.

Well, Rithmic is not responding so the e2t guys are helping me out. Our preliminary findings are shocking. They deduce from the log files (what they see on their end) that I clicked 'reverse position' on DOM? Which is impossible since I minimize trade platform after entry, and was busy chatting on Stocktwits till I get notification window yesterday.

Anyway I told them to look at the bracket orders. The log files show which orders are linked. So my OCO bracket order for ES 3137 long was closed 13.21 PM ET at ES 3142.50 but somehow the 'reverse' orders (phantom order short 2 MES from 3137.75, no bracket order types) were opened 13.11 PM ET? How does one get long 1 MES 3137 and 2 short MES 3137.75 on MESU0 at same time from 13.11 PM ET to 13.21 PM ET I'd never know.

I really wish Rithmic would get back to us. This problem has never happened before, but the last update was problematic for me (problems logging in, settings missing for one though I always click save settings)

ps: Rithmic got back to me. PMed you their reply. Basically, they want e2t to troubleshoot and copy them?

Numbers work... Magic lies in the numbers
Reply With Quote
The following 2 users say Thank You to dyst for this post:
 
(login for full post details)
  #133 (permalink)
Site Sponsor

Web: Earn2Trade
AMA: Ask Me Anything
Webinars: Earn2Trade Webinars
Elite offer: Click here
 
 
Earn2Trade's Avatar
 
Posts: 157 since Jul 2018
Thanks: 4 given, 235 received


dyst View Post
Well, Rithmic is not responding so the e2t guys are helping me out. Our preliminary findings are shocking. They deduce from the log files (what they see on their end) that I clicked 'reverse position' on DOM? Which is impossible since I minimize trade platform after entry, and was busy chatting on Stocktwits till I get notification window yesterday.

Anyway I told them to look at the bracket orders. The log files show which orders are linked. So my OCO bracket order for ES 3137 long was closed 13.21 PM ET at ES 3142.50 but somehow the 'reverse' orders (phantom order short 2 MES from 3137.75, no bracket order types) were opened 13.11 PM ET? How does one get long 1 MES 3137 and 2 short MES 3137.75 on MESU0 at same time from 13.11 PM ET to 13.21 PM ET I'd never know.

I really wish Rithmic would get back to us. This problem has never happened before, but the last update was problematic for me (problems logging in, settings missing for one though I always click save settings)

ps: Rithmic got back to me. PMed you their reply. Basically, they want e2t to troubleshoot and copy them?

Hi! We are not looking at logs, we are showing you the same information that you can see in R Trader Pro as well: just need to add the "originator window" column in your order history window. It shows that you used the 'reverse position' button to place the orders. I am not sure there is a lot more Rithmic could say about the issue-the trading platform displays this information as it is in the actual logs.

Earn2Trade
www.earn2trade.com
1-888-502-2260
Become a Professional Trader. Decisions That Can Change Your Life Forever.
Follow me on Twitter Visit my Facebook Reply With Quote
 
(login for full post details)
  #134 (permalink)
Singapore
 
Experience: Intermediate
Platform: NinjaTrader, Sierra, MT4
Trading: ES, CL, NG, XAUUSD, USDJPY
 
dyst's Avatar
 
Posts: 107 since May 2015
Thanks: 73 given, 89 received

Hi. that is what I find weird.
If reverse was really clicked, why the orders didnt come with the bracket orders?
I tested it on SIM, when you click reverse it will come and with the default lot (not double)

2nd, how could I have reversed the long into sells at 3137.75 and also continue to be long 3137?
Shouldn't the reverse into sell have offset the 1 long position from 3137?




Earn2Trade View Post
Hi! We are not looking at logs, we are showing you the same information that you can see in R Trader Pro as well: just need to add the "originator window" column in your order history window. It shows that you used the 'reverse position' button to place the orders. I am not sure there is a lot more Rithmic could say about the issue-the trading platform displays this information as it is in the actual logs.


Numbers work... Magic lies in the numbers
Reply With Quote
 
(login for full post details)
  #135 (permalink)
Johor, Malaysia
 
Experience: Beginner
Platform: Sierra Chart
Trading: CL, GC
 
Posts: 186 since Oct 2013
Thanks: 1,236 given, 187 received

I am having the same problem. Using RTrader, I had oco order, the stop was hit, then it showed I had another open position.

I had a same problem using Sierra Chart the last time. So, after that experience I decided to go with RTrader pro for the new gauntlet. Same thing happened.

Basically, on the order book of RTrader, it shows 1 position, but the p&l section value is fixed, even though the price keep changing. You are NOT able to "close" that open position even if you pressed cancel all & flatten. Trying to exit the platform will also prompt you telling you had an open position. However, when you exit and login again, the position is no longer there.

Previously with Sierra Chart it was worse, It added position when I pressed the cancel all and flatten button. Basically Sierra Chart and rithmic.... just doesn't work (that's why I believe they will only be available till end of he year, I think).

And yes, I also DIDN'T click the reverse position.

Sleep well, Eat Healthy, Breathe...
Attached Thumbnails
Click image for larger version

Name:	orderbook01.png
Views:	113
Size:	32.10 MB
ID:	302267  
Reply With Quote
The following 4 users say Thank You to mykee for this post:
 
(login for full post details)
  #136 (permalink)
Singapore
 
Experience: Intermediate
Platform: NinjaTrader, Sierra, MT4
Trading: ES, CL, NG, XAUUSD, USDJPY
 
dyst's Avatar
 
Posts: 107 since May 2015
Thanks: 73 given, 89 received

OMG you also had the same problem?
Pls update if they reply to you on the cause of the problem.

ps: Yes I had that problem too. I cannot close that 'open position' if I pressed cancel all & flatten. Only way to do it is to open sell or buy limits to offset the phantom order, then cancel the bracket (cos by default mine is all bracket orders) which appears under working order. Which is what I did.

I did not try exiting when that problem happened, so idk if it works. But although the position is not there anyone when you restart platform, what happens to the account balance? (for me the account balance keeps changing when those phantom orders appeared, was it same for you?) And yes, Sierra had that problem too which is why I stopped using it... very strange.



mykee View Post
I am having the same problem. Using RTrader, I had oco order, the stop was hit, then it showed I had another open position.

I had a same problem using Sierra Chart the last time. So, after that experience I decided to go with RTrader pro for the new gauntlet. Same thing happened.

Basically, on the order book of RTrader, it shows 1 position, but the p&l section value is fixed, even though the price keep changing. You are NOT able to "close" that open position even if you pressed cancel all & flatten. Trying to exit the platform will also prompt you telling you had an open position. However, when you exit and login again, the position is no longer there.

Previously with Sierra Chart it was worse, It added position when I pressed the cancel all and flatten button. Basically Sierra Chart and rithmic.... just doesn't work (that's why I believe they will only be available till end of he year, I think).

And yes, I also DIDN'T click the reverse position.


Numbers work... Magic lies in the numbers
Reply With Quote
The following 3 users say Thank You to dyst for this post:
 
(login for full post details)
  #137 (permalink)
Site Moderator
Sarasota FL
 
Experience: Advanced
Platform: Sierra Chart
Trading: ES, YM
 
bobwest's Avatar
 
Posts: 6,255 since Jan 2013
Thanks: 47,688 given, 20,988 received


mykee View Post
I am having the same problem. Using RTrader, I had oco order, the stop was hit, then it showed I had another open position.

I had a same problem using Sierra Chart the last time. So, after that experience I decided to go with RTrader pro for the new gauntlet. Same thing happened.

Basically, on the order book of RTrader, it shows 1 position, but the p&l section value is fixed, even though the price keep changing. You are NOT able to "close" that open position even if you pressed cancel all & flatten. Trying to exit the platform will also prompt you telling you had an open position. However, when you exit and login again, the position is no longer there.

Previously with Sierra Chart it was worse, It added position when I pressed the cancel all and flatten button. Basically Sierra Chart and rithmic.... just doesn't work (that's why I believe they will only be available till end of he year, I think).

And yes, I also DIDN'T click the reverse position.


dyst View Post
OMG you also had the same problem?
Pls update if they reply to you on the cause of the problem.

ps: Yes I had that problem too. I cannot close that 'open position' if I pressed cancel all & flatten. Only way to do it is to open sell or buy limits to offset the phantom order, then cancel the bracket (cos by default mine is all bracket orders) which appears under working order. Which is what I did.

I did not try exiting when that problem happened, so idk if it works. But although the position is not there anyone when you restart platform, what happens to the account balance? (for me the account balance keeps changing when those phantom orders appeared, was it same for you?) And yes, Sierra had that problem too which is why I stopped using it... very strange.

Without having any specific knowledge of the situation, my guess is that there is some issue with Rithmic's simulation software, which is what is being used on their simulation server to imitate actual market trades for these trade evaluation companies.

I don't think that Rithmic would be having these issues in a live trading environment, especially the one about being both long and short in the same instrument and the same account. I don't know how it would work with the exchange, but it isn't supposed to happen, and I doubt their customers would sit still for it with live trades and live money being involved.

But some sort of occasionally-happening bug in the sim environment could be another matter. It will be interesting to see if anyone else has this issue (already two reported here), and if there are any reports in live trading (wihch I doubt we'll see, but anything can happen.)

I don't recall seeing a lot of complaints about Rithmic here, but I know that Sierra Chart has announced, in something of a huff, that they will not be helping anyone track down Rithmic trade issues any more, and that they will not continue to support Rithmic indefinitely. I've not kept up with the current state of things with them, but last I knew, they were very unhappy and were vocal about it.

Of course, Sierra tends to be very vocal about many things, but they are excellent coders for all that their tempers tend to be short, and I have assumed their issues have some basis.

It's unfortunate that this issue doesn't look like it's being solved by the different support staffs. Unfortunately, when different companies are involved, things may be hard to track down, and there is always the simple possibility of user error. With two user reports, it may be less likely, though.

I hope you get this straightened out. If it's just in the evaluation it is not really that serious, although it may have some consequences. I hope that my guess that it is likely a sim issue is correct, and it would be reassuring to know what it actually is.

Bob.

When one door closes, another opens.
-- Cervantes, Don Quixote
Visit my futures io Trade Journal Reply With Quote
The following 4 users say Thank You to bobwest for this post:
 
(login for full post details)
  #138 (permalink)
Singapore
 
Experience: Intermediate
Platform: NinjaTrader, Sierra, MT4
Trading: ES, CL, NG, XAUUSD, USDJPY
 
dyst's Avatar
 
Posts: 107 since May 2015
Thanks: 73 given, 89 received

@bobwest, thanks for sharing your perspective here - I really appreciate it. So it seems the likely problem is in the SIM software? In that case, who would be the right person to direct queries to, in your opinion?

1. e2t live help advised me to approach Rithmic but after waiting for 1 day, Rithmic told me it is e2t job to look into these issues? Until now, it is unsolved... if it is SIM problem, shouldn't it be Rithmic job actually?

2. I had to post it here, since the initial response (from Francis of e2t) was that I somehow must have 'clicked reverse' unknowingly on the DOM. It still does not explain how I could be both long and short at the same time for MESU0 from 13.11 PM ET to 13.21 PM ET on 23 June. I needed more eyes to help me check I was not making a mistake...

Since I was unable to edit my earlier post to include the screenshot I'll add it here instead so people can understand what I mean. All from same ID, same IP I am told which is even more weird.

3. If anyone else has similar issue, they would know they are not alone and could also add to the thread.

EDIT:

The phantom orders actually caused me to have losses. When the 1 long from 3137 closed in profit 3142.50 I thought I would see higher balance, but instead I saw bigger -ve since it said I was stuck in 2 shorts from 3137.75 from 10 minutes before the 1 long hit TP. Same thing happened in AM but reverse direction. How?

User hitting 'reverse button' is not a satisfactory explanation for why someone can be holding both long and short positions in MESU0 at the same time. Also, rithmic's Eric unwillingness to look into the matter and pushing it to e2t makes me wonder what is going on.


Thanks!



bobwest View Post
Without having any specific knowledge of the situation, my guess is that there is some issue with Rithmic's simulation software, which is what is being used on their simulation server to imitate actual market trades for these trade evaluation companies.

I don't think that Rithmic would be having these issues in a live trading environment, especially the one about being both long and short in the same instrument and the same account. I don't know how it would work with the exchange, but it isn't supposed to happen, and I doubt their customers would sit still for it with live trades and live money being involved.

But some sort of occasionally-happening bug in the sim environment could be another matter. It will be interesting to see if anyone else has this issue (already two reported here), and if there are any reports in live trading (wihch I doubt we'll see, but anything can happen.)

I don't recall seeing a lot of complaints about Rithmic here, but I know that Sierra Chart has announced, in something of a huff, that they will not be helping anyone track down Rithmic trade issues any more, and that they will not continue to support Rithmic indefinitely. I've not kept up with the current state of things with them, but last I knew, they were very unhappy and were vocal about it.

Of course, Sierra tends to be very vocal about many things, but they are excellent coders for all that their tempers tend to be short, and I have assumed their issues have some basis.

It's unfortunate that this issue doesn't look like it's being solved by the different support staffs. Unfortunately, when different companies are involved, things may be hard to track down, and there is always the simple possibility of user error. With two user reports, it may be less likely, though.

I hope you get this straightened out. If it's just in the evaluation it is not really that serious, although it may have some consequences. I hope that my guess that it is likely a sim issue is correct, and it would be reassuring to know what it actually is.

Bob.


23 June PM session bug

Numbers work... Magic lies in the numbers
Reply With Quote
The following 2 users say Thank You to dyst for this post:
 
(login for full post details)
  #139 (permalink)
Legendary Elite_Member
Wiltshire, United Kingdom
 
Experience: Beginner
Platform: Jigsaw daytradr
Trading: US Equity Index Futures
 
matthew28's Avatar
 
Posts: 939 since Sep 2013
Thanks: 2,276 given, 1,670 received


dyst View Post
1. e2t live help advised me to approach Rithmic but after waiting for 1 day, Rithmic told me it is e2t job to look into these issues? Until now, it is unsolved... if it is SIM problem, shouldn't it be Rithmic job actually?

Seems to me that you are e2t's customer. It is them you are paying for a service and if there is a technical problem you are having they help you fix it.
If it is a problem particular to you they help you sort it out. If for example it is a bigger issue with Rithmic data or RTrader then that is for them to sort out through their business relationship with Rithmic. If it is a problem with Sierra it is for them to sort out with Sierra.

If you buy or hire a car and have a problem with it you go back to the dealer or rental company and as their customer they sort it out for you. You wouldn't expect them to tell you to contact the BMW or Mercedes Manufacturing company and work it out yourself.

(and I appreciate what Bob is saying about it being less serious as it would probably be a sim issue during evaluation and not live, but you are paying for a sim evaluation test and it should work to a reasonable expectation, not to mention the fact that it makes it a lot harder to pass).

Trading, ideally structured, is a vehicle for expanding consciousness, not damaging it. - Brett Steenbarger
Visit my futures io Trade Journal Reply With Quote
The following 3 users say Thank You to matthew28 for this post:
 
(login for full post details)
  #140 (permalink)
Site Moderator
Sarasota FL
 
Experience: Advanced
Platform: Sierra Chart
Trading: ES, YM
 
bobwest's Avatar
 
Posts: 6,255 since Jan 2013
Thanks: 47,688 given, 20,988 received


dyst View Post
who would be the right person to direct queries to, in your opinion?

1. e2t live help advised me to approach Rithmic but after waiting for 1 day, Rithmic told me it is e2t job to look into these issues? Until now, it is unsolved... if it is SIM problem, shouldn't it be Rithmic job actually?

2. I had to post it here, since the initial response was that I somehow must have 'clicked reverse' unknowingly on the DOM. It still does not explain how I could be both long and short at the same time for MESU0 from 13.11 PM ET to 13.21 PM ET on 23 June. I needed more eyes to help me check I was not making a mistake...

I think you pretty much have to go through Earn2Trade. I do think it is likely that there is an issue with Rithmic. Unless, of course, it is user error by you, which seems to be an answer you have been offered. I can't say that I blame them for that answer, because user error lets everyone off the hook, and of course it is very often right.

I don't see how "user error -- you clicked on Reverse" explains the simultaneous long and short positions, though, which have to be a matter of how your entries were processed. Since the Rithmic simulator is what is doing the processing, well, I think that is probably where the explanation is. But I don't see that you really have the connection to Rithmic to pursue it with them directly.

It appears that @Earn2Trade believes that you definitely used the Reverse button, and that this caused everything else. I do not know if they have explained how you hitting Reverse caused you to have both a long and a short position in the same instrument, at the same time, in the same account. Also, @mykee has chimed in above with a similar situation, that also had an unexplained position.

However, I don't want to try to interpret the data or add to the discussion at this point, because I am not in a position to research anything. Remember that I am just thinking about what seems to make sense, given what you have written, not saying that I know anything directly about the situation, because I am not on the ground and don't have access to the data, nor even experience with the RTrader software. So my opinion is just that, my opinion.

I'm sorry to say it, but not all support issues are resolved to the user's satisfaction. Did this actually cause you to have a loss in the evaluation? If so, then it is important for them to find out what did happen, hopefully to your satisfaction. If they are unable to, then you have to assess how important a matter it is for you going forward.

I agree that if other examples of this same issue are surfaced, then everyone will have more to go on.

Bob.

---------------------

Edit: I see that @matthew28 chimed in already, saying about the same thing, much more briefly, while I was going on and on about it. Which definitely happens.

When one door closes, another opens.
-- Cervantes, Don Quixote
Visit my futures io Trade Journal Reply With Quote
The following 3 users say Thank You to bobwest for this post:
 
(login for full post details)
  #141 (permalink)
Site Sponsor

Web: Earn2Trade
AMA: Ask Me Anything
Webinars: Earn2Trade Webinars
Elite offer: Click here
 
 
Earn2Trade's Avatar
 
Posts: 157 since Jul 2018
Thanks: 4 given, 235 received


bobwest View Post
I think you pretty much have to go through Earn2Trade. I do think it is likely that there is an issue with Rithmic. Unless, of course, it is user error by you, which seems to be an answer you have been offered. I can't say that I blame them for that answer, because user error lets everyone off the hook, and of course it is very often right.

I don't see how "user error -- you clicked on Reverse" explains the simultaneous long and short positions, though, which have to be a matter of how your entries were processed. Since the Rithmic simulator is what is doing the processing, well, I think that is probably where the explanation is. But I don't see that you really have the connection to Rithmic to pursue it with them directly.

It appears that @Earn2Trade believes that you definitely used the Reverse button, and that this caused everything else. I do not know if they have explained how you hitting Reverse caused you to have both a long and a short position in the same instrument, at the same time, in the same account. Also, @mykee has chimed in above with a similar situation, that also had an unexplained position.

However, I don't want to try to interpret the data or add to the discussion at this point, because I am not in a position to research anything. Remember that I am just thinking about what seems to make sense, given what you have written, not saying that I know anything directly about the situation, because I am not on the ground and don't have access to the data, nor even experience with the RTrader software. So my opinion is just that, my opinion.

I'm sorry to say it, but not all support issues are resolved to the user's satisfaction. Did this actually cause you to have a loss in the evaluation? If so, then it is important for them to find out what did happen, hopefully to your satisfaction. If they are unable to, then you have to assess how important a matter it is for you going forward.

I agree that if other examples of this same issue are surfaced, then everyone will have more to go on.

Bob.

---------------------

Edit: I see that @matthew28 chimed in already, saying about the same thing, much more briefly, while I was going on and on about it. Which definitely happens.

We are reporting what we can see in R Trader Pro, which the users all have access to. We are happy to investigate any claims with Rithmic, but that needs their involvement as well, since we can only go by what their platform shows us on this side. If anyone is having the issue and hasn't reported it to support, please do. The more information we have, the better!

Earn2Trade
www.earn2trade.com
1-888-502-2260
Become a Professional Trader. Decisions That Can Change Your Life Forever.
Follow me on Twitter Visit my Facebook Reply With Quote
The following 2 users say Thank You to Earn2Trade for this post:
 
(login for full post details)
  #142 (permalink)
Europe
 
Experience: Advanced
Platform: TradeNavigator, BookMap
Trading: ES, CL, 6E, 6B
 
Posts: 432 since Jan 2017
Thanks: 3 given, 378 received

I'm not with E2T, but I use rithmic-data for another company and I execute thru TradeNavigator. At the end of the the day I open R-Trader Pro and watch "recent orders" and I cannot believe what BS there is plotted. Since version 16, r-trader is pure nonsence and I'm sure guys at Rithmic know it (because they are not stupid). I had no phantom-orders, but would I read under "recent orders" is to laugh or to cry. For me it is important that under "dashboard" everything is ok and this is the only what counts for me

my 2 cents for anyone from e2t, you should try this: place some trades thru any allowed platform, thereafter open r-trader pro and watch "recent orders" you will never say again "it only counts what we see", lol

Reply With Quote
The following 4 users say Thank You to tr8er for this post:
 
(login for full post details)
  #143 (permalink)
Singapore
 
Experience: Intermediate
Platform: NinjaTrader, Sierra, MT4
Trading: ES, CL, NG, XAUUSD, USDJPY
 
dyst's Avatar
 
Posts: 107 since May 2015
Thanks: 73 given, 89 received

I know the feeling. I did report the latest rithmic update seemed to have created some issues, earlier too...

Btw I always have 'positions' and 'working orders' windows (recent orders is under one of them, forgot which) opened in the background for me to check active orders. Which is why I find it weird, there was nothing there except my bracket orders waiting to be filled once I got into the trade... and the 'phantom orders' only appeared after the legit bracket order was closed. And supposedly opened 10 minutes before the existing one was closed?

It happened also in AM session though the duration was shorter, that could be attributable to latency or something, but when it happened again in PM session I kinda panicked.

ps: Thanks for sharing your input



tr8er View Post
I'm not with E2T, but I use rithmic-data for another company and I execute thru TradeNavigator. At the end of the the day I open R-Trader Pro and watch "recent orders" and I cannot believe what BS there is plotted. Since version 16, r-trader is pure nonsence and I'm sure guys at Rithmic know it (because they are not stupid). I had no phantom-orders, but would I read under "recent orders" is to laugh or to cry. For me it is important that under "dashboard" everything is ok and this is the only what counts for me

my 2 cents for anyone from e2t, you should try this: place some trades thru any allowed platform, thereafter open r-trader pro and watch "recent orders" you will never say again "it only counts what we see", lol


Numbers work... Magic lies in the numbers
Reply With Quote
The following user says Thank You to dyst for this post:
 
(login for full post details)
  #144 (permalink)
Johor, Malaysia
 
Experience: Beginner
Platform: Sierra Chart
Trading: CL, GC
 
Posts: 186 since Oct 2013
Thanks: 1,236 given, 187 received


tr8er View Post
I'm not with E2T, but I use rithmic-data for another company and I execute thru TradeNavigator. At the end of the the day I open R-Trader Pro and watch "recent orders" and I cannot believe what BS there is plotted. Since version 16, r-trader is pure nonsence and I'm sure guys at Rithmic know it (because they are not stupid). I had no phantom-orders, but would I read under "recent orders" is to laugh or to cry. For me it is important that under "dashboard" everything is ok and this is the only what counts for me

my 2 cents for anyone from e2t, you should try this: place some trades thru any allowed platform, thereafter open r-trader pro and watch "recent orders" you will never say again "it only counts what we see", lol


Can't do that anymore since only one platform is allowed to be opened at a time.

This is the reply I got from Sierra the last time I asked them to look into the matter. I hope it is ok to post it here, if not @bobwest, please remove TQ.


"The problem is the flat position was just not getting reported by the Rithmic API and it was continuing to report a position of -1. And then you continued to flatten that position with buy orders which ended up putting putting you into a long position of +2 contracts.

We have seen this kind of problem before with Rithmic."

"It is problems like these, is the reason why we have discontinued support for Rithmic and recommend users move to the Sierra Chart order routing service or less preferred CQG. You should take our advice on that. Here is the documentation for the Sierra Chart order routing service"

Sleep well, Eat Healthy, Breathe...
Reply With Quote
The following 3 users say Thank You to mykee for this post:
 
(login for full post details)
  #145 (permalink)
Europe
 
Experience: Advanced
Platform: TradeNavigator, BookMap
Trading: ES, CL, 6E, 6B
 
Posts: 432 since Jan 2017
Thanks: 3 given, 378 received

mykee, it doesn't mean that you can use just one platform, it means that you can have just 1 connection at the same time (doesn't matter which platform)

Reply With Quote
The following user says Thank You to tr8er for this post:
 
(login for full post details)
  #146 (permalink)
Atlanta GA USA
 
 
Posts: 278 since Aug 2013
Thanks: 69 given, 268 received

I am currently on a Gauntlet Mini and like it. What makes it better than TST to me is that you don't have to actually pass it twice. You hit the profit goal, trade the minimum number of days, and you get an account. With TST you have to make the profit goal all over again. I can't understand why anyone would want to do that.

Now to my main reason for posting. I have seen some mention in here of using NT with the Gauntlet, so I assume it can be used with a funded account too. I just want to verify that. Also, can it be used with the free version, or do you need the paid version of NT?

I use Sierra but have no hope of ever getting Rithmic hooked up with it. I've been through the support threads on Sierra for it and still no joy. Not to mention Sierra says that after Dec. 2020 new versions of Sierra won't use the Rithmic feed and all and you'll have to keep an old version to use it. Time to go to NT.

Reply With Quote
The following user says Thank You to emini2000 for this post:
 
(login for full post details)
  #147 (permalink)
Vancouver, Canada
 
Experience: Advanced
Platform: Ninjatrader
Broker: Ninjatrader Continuum
Trading: RTY, ES, and Directional Options on QQQ, SPY, IWM, AMZN, AAPL, TSLA
 
Posts: 188 since Apr 2014
Thanks: 661 given, 148 received


emini2000 View Post
I am currently on a Gauntlet Mini and like it. What makes it better than TST to me is that you don't have to actually pass it twice. You hit the profit goal, trade the minimum number of days, and you get an account. With TST you have to make the profit goal all over again. I can't understand why anyone would want to do that.

Now to my main reason for posting. I have seen some mention in here of using NT with the Gauntlet, so I assume it can be used with a funded account too. I just want to verify that. Also, can it be used with the free version, or do you need the paid version of NT?

I use Sierra but have no hope of ever getting Rithmic hooked up with it. I've been through the support threads on Sierra for it and still no joy. Not to mention Sierra says that after Dec. 2020 new versions of Sierra won't use the Rithmic feed and all and you'll have to keep an old version to use it. Time to go to NT.


Paid version, see here: https://help.earn2trade.com/en/articles/2090521-what-platforms-can-i-use-for-the-gauntlet-gauntlet-mini

Everyone who wants to use NT needs to use their own licence.

Follow me on Twitter Reply With Quote
The following 2 users say Thank You to NGtrader for this post:
 
(login for full post details)
  #148 (permalink)
Toronto Canada
 
 
Posts: 24 since Dec 2019
Thanks: 5 given, 26 received

I noticed that @dyst and @mykee are living in Asia and experiencing the same issue about phantom trades that I encountered while living as an expat in several asian countries last few years. So, I decided to write this post to share mine. Prior living as an expat in Asia, I lived in Canada and had no problem using Ninjatrader or Rithmic software to trade for prop firms such as TST or Oneup. I blew up these accounts after moving to Asia because of similar issues as well as intermittent connecting issues. I contacted TST support who then referred me to NinjaTrader helpdesk to solve the issue. After several email back and forth between us and after analyzing through log files, they concluded that the problem was not triggered from their side.

Presently, I was forced to move back to Canada to live due to coronavirus pandemic. I've been trading Helios funded account since then until now without any trouble at all. By the way, I'm still using R Pro to execute ES/NQ trades.

Besides, the weird thing is that I didn't have any of such problems to trade my Futures account with a US brokerage while living in asia because it didn't involve rithmic connection. I don't mean to blame this on Rithmic software, but that was what I experienced many times which costed me money to reset those accounts over and over again for these firms.

Reply With Quote
The following user says Thank You to EStrader09 for this post:
 
(login for full post details)
  #149 (permalink)
Toronto Canada
 
 
Posts: 24 since Dec 2019
Thanks: 5 given, 26 received

Attached is a screenshot to support my above statement that I'm currently trading for Helios using R Pro software.


Untitled

Reply With Quote
 
(login for full post details)
  #150 (permalink)
Oklahoma City OK US
 
Experience: Beginner
Platform: Sierra Charts
Trading: ES M6E/6E
 
binarylonewolf's Avatar
 
Posts: 19 since Nov 2014
Thanks: 46 given, 70 received

This question is regarding all the multiple issues with Rithmic, as I am currently in the Gauntlet Mini. Once funded is Rithmic the only data provider allowed, or are you able to use CQG or another data provider? Seems like once funded you could choose your data provider and just place the trades on the Helios feed? However if you decide to use a different data provider, is it possible to trade the Helios account on a platform without using Rithmic? Seems until Rithmic resolves these multiple issues, that it would be encouraged for traders to use a different data provider that is more reliable and stable.

I have not had as many issues as the other traders, but I did have an issue with connectivity on the change April 30th, and have had some minor issues with trades showing really weird, however most have resolved after a system restart or closing the platform (Sierra unfortunately) and restarting. It i is frustrating that since Sierra no longer provides support, that other options are not clearly available other than Rithmic.

Thanks,

Lonewolf

Visit my futures io Trade Journal Reply With Quote
The following user says Thank You to binarylonewolf for this post:
 
(login for full post details)
  #151 (permalink)
Atlanta GA USA
 
 
Posts: 278 since Aug 2013
Thanks: 69 given, 268 received

Well I finally passed the 50k Gauntlet Mini on Friday. Did it in the minimum 15 days. On to the funded account.



Reply With Quote
The following 6 users say Thank You to emini2000 for this post:
 
(login for full post details)
  #152 (permalink)
Europe
 
Experience: Intermediate
Platform: NT, IB
Broker: IQfeed, IB
Trading: ES
 
Posts: 157 since Jun 2009
Thanks: 188 given, 121 received

check this out

https://www.tradingschools.org/ryan-masten-of-earn2trade-has-been-charged-with-fraud/

Reply With Quote
The following 4 users say Thank You to dk27 for this post:
 
(login for full post details)
  #153 (permalink)
Montreal, QC, Canada
 
Experience: Beginner
Platform: Jigsaw Daytradr
Broker: Tradovate
Trading: ZB & UB
 
lexknight's Avatar
 
Posts: 56 since Apr 2020
Thanks: 44 given, 88 received



Ohhhhhh. Bad look for them. Thanks for the link.

Reply With Quote
The following user says Thank You to lexknight for this post:
 
(login for full post details)
  #154 (permalink)
Site Moderator
Sarasota FL
 
Experience: Advanced
Platform: Sierra Chart
Trading: ES, YM
 
bobwest's Avatar
 
Posts: 6,255 since Jan 2013
Thanks: 47,688 given, 20,988 received

Current information is that Ryan Masten is not presently connected with Earn2Trade:

For more information, refer to the "Earn2Trade - Ryan Masten (Founder) - Ask Me Anything (AMA)" thread, here:



We will await additional information, when available.

Bob.

When one door closes, another opens.
-- Cervantes, Don Quixote
Visit my futures io Trade Journal Reply With Quote
The following 5 users say Thank You to bobwest for this post:
 
(login for full post details)
  #155 (permalink)
Irvine, CA
 
Experience: Intermediate
Platform: Sierra Charts
Broker: AMP Futures, Denali
Trading: ES, SI, GC, CL
 
Posts: 15 since Apr 2019
Thanks: 11 given, 10 received


emini2000 View Post
Well I finally passed the 50k Gauntlet Mini on Friday. Did it in the minimum 15 days. On to the funded account.



Nice job!.. how's the funding part going with Helios? Been on it for 4 days now... still a ways to go but just looking into people who has been funded and what the ride has been.


Follow me on Twitter Reply With Quote
The following 2 users say Thank You to TraderGee for this post:
 
(login for full post details)
  #156 (permalink)
Atlanta GA USA
 
 
Posts: 278 since Aug 2013
Thanks: 69 given, 268 received


TraderGee View Post
Nice job!.. how's the funding part going with Helios? Been on it for 4 days now... still a ways to go but just looking into people who has been funded and what the ride has been.


Actually blew it already. lol.

I made $2146 net the first 3 days. Then last Tuesday, the day after labor day, I totally changed how I traded to hopefully take advantage of the volatility. So instead of my usual 11 tick in and out scalp at the open, I moved my target to 100 ticks and I ended up losing $1400 with commissions. I would have been fine with my scalping. That just left me with about $700 to trade Wednesday and my first trade was a max loss ($500 for me). That only left me about $200 DD and I didn't survive it.

Just started another Gauntlet Mini 75K on Thursday. Gonna pass it again.

Reply With Quote
 
(login for full post details)
  #157 (permalink)
Irvine, CA
 
Experience: Intermediate
Platform: Sierra Charts
Broker: AMP Futures, Denali
Trading: ES, SI, GC, CL
 
Posts: 15 since Apr 2019
Thanks: 11 given, 10 received


emini2000 View Post
Actually blew it already. lol.

I made $2146 net the first 3 days. Then last Tuesday, the day after labor day, I totally changed how I traded to hopefully take advantage of the volatility. So instead of my usual 11 tick in and out scalp at the open, I moved my target to 100 ticks and I ended up losing $1400 with commissions. I would have been fine with my scalping. That just left me with about $700 to trade Wednesday and my first trade was a max loss ($500 for me). That only left me about $200 DD and I didn't survive it.

Just started another Gauntlet Mini 75K on Thursday. Gonna pass it again.

Ah man bummer... it happens. Seems like you're good to 'go time' now. Yeah personally had a few resets and that 50k DD was just not happening for me. Bumping it up I think for you would be a good call. Been trading Metals over the summer and slowly getting over to the mini ES. I've been looking for E2T community and guessing it's here. Best of luck to you!

Follow me on Twitter Reply With Quote
 
(login for full post details)
  #158 (permalink)
Atlanta GA USA
 
 
Posts: 278 since Aug 2013
Thanks: 69 given, 268 received


TraderGee View Post
Ah man bummer... it happens. Seems like you're good to 'go time' now. Yeah personally had a few resets and that 50k DD was just not happening for me. Bumping it up I think for you would be a good call. Been trading Metals over the summer and slowly getting over to the mini ES. I've been looking for E2T community and guessing it's here. Best of luck to you!

I actually like the 50k. But they have the 75K on sale 50% off lifetime. So I got that for $120 I think. Cheaper than the 50K.

Target is $4300. That's 'only' $280 a day net.

Reply With Quote
The following user says Thank You to emini2000 for this post:
 
(login for full post details)
  #159 (permalink)
Irvine, CA
 
Experience: Intermediate
Platform: Sierra Charts
Broker: AMP Futures, Denali
Trading: ES, SI, GC, CL
 
Posts: 15 since Apr 2019
Thanks: 11 given, 10 received


emini2000 View Post
I actually like the 50k. But they have the 75K on sale 50% off lifetime. So I got that for $120 I think. Cheaper than the 50K.

Target is $4300. That's 'only' $280 a day net.

Awesome... see you on the other side!

Follow me on Twitter Reply With Quote
The following user says Thank You to TraderGee for this post:
 
(login for full post details)
  #160 (permalink)
New Haven, CT
 
 
Posts: 42 since Nov 2014
Thanks: 52 given, 44 received

I just received live sim account credentials yesterday. I am not ready to buy an NT8 license so I am using Finamark to start off with. Does anyone have any suggestions for another platform that I can use with Helios /rithmic data feed?

Reply With Quote
 
(login for full post details)
  #161 (permalink)
Irvine, CA
 
Experience: Intermediate
Platform: Sierra Charts
Broker: AMP Futures, Denali
Trading: ES, SI, GC, CL
 
Posts: 15 since Apr 2019
Thanks: 11 given, 10 received


BertV View Post
I just received live sim account credentials yesterday. I am not ready to buy an NT8 license so I am using Finamark to start off with. Does anyone have any suggestions for another platform that I can use with Helios /rithmic data feed?

Everyone is different. It will depend on your edge and what your accustom to looking for in a platform. If your still unsure and don’t have an edge I highly recommend to start live sim trading and get a feel for the platform you’re looking for before spending any money to trade for a prop firm. If not you will be stuck in the evaluation period spending on resets over and over which will result spending more money that could’ve been saved in a live brokerage account.

IMO Sierra Charts is by far the best platform to start if you’re on a budget. It’s customizable, less memory intensive, powerful and as close to relating to institutional trading. Downside is their support especially their requirement that you should be on their data feed Denali above everyone else. I’ve had my issues with SC and looked into other platforms only to come back to it. I believe the pain with support was not enough to justify learning a whole new platform. That said I’ve been able to use Rithmic Data during my evaluation without issues. You need to make sure that you are always using the updated version of SC.

Follow me on Twitter Reply With Quote
The following user says Thank You to TraderGee for this post:
 
(login for full post details)
  #162 (permalink)
New Haven, CT
 
 
Posts: 42 since Nov 2014
Thanks: 52 given, 44 received


TraderGee View Post
IMO Sierra Charts is by far the best platform to start if you’re on a budget.

SC won't work with Rithmic, and its more than I want to pay now anyway. I would go with NT8 instead since I used it during the mini-gauntlet. I just didn't realize I needed to bring my own license once I passed.

Reply With Quote
 
(login for full post details)
  #163 (permalink)
Irvine, CA
 
Experience: Intermediate
Platform: Sierra Charts
Broker: AMP Futures, Denali
Trading: ES, SI, GC, CL
 
Posts: 15 since Apr 2019
Thanks: 11 given, 10 received


BertV View Post
SC won't work with Rithmic, and its more than I want to pay now anyway. I would go with NT8 instead since I used it during the mini-gauntlet. I just didn't realize I needed to bring my own license once I passed.

I passed using SC/Rithmic feed then changed over to Denali. SC $25/month is more than NT8? Are you looking for a platform at no cost or free? GL with that.

Follow me on Twitter Reply With Quote
The following user says Thank You to TraderGee for this post:
 
(login for full post details)
  #164 (permalink)
New Haven, CT
 
 
Posts: 42 since Nov 2014
Thanks: 52 given, 44 received


TraderGee View Post
I passed using SC/Rithmic feed then changed over to Denali. SC $25/month is more than NT8? Are you looking for a platform at no cost or free? GL with that.

When did you pass?

What I meant about NT8 vs SC is that in addition to the monetary cost the time I spent learning the platform - it did not make sense to me in the medium term to start paying for a new platform that will entail additional time spent learning it.

I am going to use overcharts with the 60 day free trial.

Reply With Quote
The following user says Thank You to BertV for this post:
 
(login for full post details)
  #165 (permalink)
Chicago, IL
 
 
Posts: 28 since May 2015
Thanks: 14 given, 8 received


BertV View Post
When did you pass?

What I meant about NT8 vs SC is that in addition to the monetary cost the time I spent learning the platform - it did not make sense to me in the medium term to start paying for a new platform that will entail additional time spent learning it.

I am going to use overcharts with the 60 day free trial.



I was looking at the Overcharts platform as well. I like to use Volume Profile and Order Flow and this seemed like a great option for it.

Let me know how you like the Overcharts platform.

Has anyone tried the Overcharts platform? What are your thoughts on it? It’s free for 60 days but even after that the cost is reasonable.

Reply With Quote
The following user says Thank You to EminiTraderCBOT for this post:
 
(login for full post details)
  #166 (permalink)
New Haven, CT
 
 
Posts: 42 since Nov 2014
Thanks: 52 given, 44 received


EminiTraderCBOT View Post
I was looking at the Overcharts platform as well. I like to use Volume Profile and Order Flow and this seemed like a great option for it.

Let me know how you like the Overcharts platform.

Has anyone tried the Overcharts platform? What are your thoughts on it? It’s free for 60 days but even after that the cost is reasonable.

I don't have a ton of experience with different platforms but so far Overcharts seems very solid. It is missing a few basic native indicators but has every type of chart I know of. Volume and TPO profile are also very nice. I have not been able to find much in terms of community built indicators. I don't do much coding but I could probably create any missing indicators I need. The 60 day free trial is very generous and definitely worth a look, especially if you are interested in volume profile.

Reply With Quote
The following user says Thank You to BertV for this post:
 
(login for full post details)
  #167 (permalink)
Chicago, IL
 
 
Posts: 28 since May 2015
Thanks: 14 given, 8 received


BertV View Post
I don't have a ton of experience with different platforms but so far Overcharts seems very solid. It is missing a few basic native indicators but has every type of chart I know of. Volume and TPO profile are also very nice. I have not been able to find much in terms of community built indicators. I don't do much coding but I could probably create any missing indicators I need. The 60 day free trial is very generous and definitely worth a look, especially if you are interested in volume profile.



Thank you very much for the feedback. What would you say it is missing? Seems pretty solid

Reply With Quote
 
(login for full post details)
  #168 (permalink)
New Haven, CT
 
 
Posts: 42 since Nov 2014
Thanks: 52 given, 44 received


EminiTraderCBOT View Post
What would you say it is missing? Seems pretty solid

Awesome Oscilator and Keltner Channels.

Reply With Quote
The following user says Thank You to BertV for this post:
 
(login for full post details)
  #169 (permalink)
Toronto Canada
 
Experience: Beginner
Platform: NinjaTrader
Trading: Emini
 
Posts: 3 since May 2013
Thanks: 11 given, 1 received

This applies to any funded program. Are you allowed to trade the Asian session as well or does it only apply to the New York session?

Reply With Quote
 
(login for full post details)
  #170 (permalink)
Leeds UK
 
Experience: Intermediate
Platform: TradingView
Broker: LCG, Oanda
Trading: ES, 6E, Cable
 
Tymbeline's Avatar
 
Posts: 467 since Apr 2015
Thanks: 1,195 given, 638 received


BertV View Post
Awesome Oscilator and Keltner Channels.

I'm very surprised indeed that Keltner Channels aren't included: one would think it would be very, very little effort for them to add that?

(The far-from-awesome "awesome oscillator" is only really a slightly different way of displaying a MA crossover, and no great loss?).

Reply With Quote
The following user says Thank You to Tymbeline for this post:
 
(login for full post details)
  #171 (permalink)
New Haven, CT
 
 
Posts: 42 since Nov 2014
Thanks: 52 given, 44 received

True about the awesome oscillator. I do like to see the histogram though and I believe you can replicate it rather easily by changing the settings fo MAs, but I have had issues with scaling.

At the risk of getting even further off topic I have not been able to find LRC either.

Is there an Overcharts thread? The coding platform seems pretty straightforward. I couldn't find much of a community support presence online. I am not a skilled coder at all but I have tweaked a few on TOS, could prob develop what I need on Overcharts given time something I am very short of these days.

Reply With Quote
The following user says Thank You to BertV for this post:
 
(login for full post details)
  #172 (permalink)
Site Moderator
Sarasota FL
 
Experience: Advanced
Platform: Sierra Chart
Trading: ES, YM
 
bobwest's Avatar
 
Posts: 6,255 since Jan 2013
Thanks: 47,688 given, 20,988 received


EminiTraderCBOT View Post
I was looking at the Overcharts platform as well. I like to use Volume Profile and Order Flow and this seemed like a great option for it.

Let me know how you like the Overcharts platform.

Has anyone tried the Overcharts platform? What are your thoughts on it? It’s free for 60 days but even after that the cost is reasonable.


BertV View Post
Is there an Overcharts thread? The coding platform seems pretty straightforward. I couldn't find much of a community support presence online. I am not a skilled coder at all but I have tweaked a few on TOS, could prob develop what I need on Overcharts given time something I am very short of these days.

There is in fact an Overcharts thread, here:



There's not much in it right now, but it would be the best place for more posts on it. Maybe there will be wider interest if more goes on there.

FYI, you can find threads sometimes by using the Search box in the upper right corner of every page, which is how I found this, by just typing in "overcharts" and seeing what came up.

Given that it's there (and I didn't know either, and hadn't heard of it), let's put any further discussion of Overcharts in that thread, so discussions of the platform will be kept together and not go off-topic in this thread.

It's no problem that the platform was discussed here, of course, but it will make it easier for anyone who is interested in it to find posts addressing it in its own thread, and it is more likely they will get answers there too.

Thanks.

Bob.

When one door closes, another opens.
-- Cervantes, Don Quixote
Visit my futures io Trade Journal Reply With Quote
The following 2 users say Thank You to bobwest for this post:


futures io Trading Community Trading Reviews and Vendors > Earn2Trade (Helios) - "The Gauntlet"


Last Updated on January 20, 2021


Upcoming Webinars and Events
 

NinjaTrader Indicator Challenge!

Ongoing
 

Journal Challenge!

February
 

Battlestations!

March
     



Copyright © 2021 by futures io, s.a., Av Ricardo J. Alfaro, Century Tower, Panama, +507 833-9432, info@futures.io
All information is for educational use only and is not investment advice.
There is a substantial risk of loss in trading commodity futures, stocks, options and foreign exchange products. Past performance is not indicative of future results.
no new posts