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I agree to what @Silvester17 says. All darn useful tools & each with its unique strengths.
Am not using Auction Dashboard due to some project was working on. But AD is one of the clear tools which shows Bookflip..by that I mean AD DOM is class. There might be no other tool which shows it as clearly as AD when buyers/sellers come in strength. Wink..... is a steal for scalpers like me.
I wish AD goodluck in 17s & hope their support gets better if there are grievances by some
am using AD again. But use only DOM. most of the project work done....due to which was not using few things.
AD also shown in journal entries. Every tool has +/-. I tend to gravitate towards the Pluses (+ES wink ) & work towards understanding them better to define Probabilistic edges.
Well had my Auction Dash board has gone to time expired in ninja, it showed up a couple weeks ago and wrote AD with no response and now it wont come up at all and wrote a couple days ago with no response. I'm probably to late to cancel my paypal so I guess Im stuck. I have wrote him a few times over the last few months just general questions with no reply. My advise is don't waste your money!
Since my last update here...i am using AD for live trading. I like it. Rather I love it.
I have compared data into various other 3rd party tools and must say i am happy with what i see for Live Data. I dont use any chart functions of AD as am not sure if I get good backfill data but that might not be an AD problem at all. Also I dont need AD for charting. I use it for pure OF "DOM" in a Live environment.
Anyways....i think this is & can be a serious tool for an OF enthusiasts. Having said that I cant code for nuts. Am wondering if anyone out here is using the Ninjascript with AD. If so care to share what and how you using it. Can you get access to all data in DOM. Could you write your own T&S?....what can you do here?... I want to be able to pull a ton of microstructure data from DOM.. if anyone doing that or thinking of let me know.
I'm more interesting in the DOM than the charting features. I would like some upgrades like a grid in the DOM to make it easier to read. Also, it isn't that easy to read limit orders at all price ranges. It seems to give more useful information than any other DOM and it tracks absorption better than any other DOM than I've seen. I kinda wish that the developer would focus more time on maxing out the DOM than any other part but I do see how my type of scalping style will be complemented by the 'true value auction bars' and how it will allow me to instantly find levels to form a hypothesis and test out.
I think he has something good on his hands but according to this thread he needs better customer service which should be easy if he gets organized, uses more automation and alerts for himself, as well as actually choosing a specific time of the day just to attend to emails. I've ran many internet businesses and that is how we handled customer service when we were a skeleton crew of overworked and underpaid zombies!
My only major complaint is that it only works on Ninja--- Bummer! I hope he creates a standalone version soon.
My biggest complaint is that I can't get the Demo to work! NinjaTrader says that either my firewall is blocking it and/or I don't have a valid license...
I sent support images of the problem this morning and i hope I get a solution by the end of the week.
I have never been able to get the AD demo to initialize in NT7. I get same error messages in NT7 you report. After several emails to AD sales, AD support, and thru NT7 platform error message asking if you want to email vendor, and phone attempts leaving voice mails with name, phone number, issue, and requests to either email me or call me , attempting to get Steven to do what only he can do, NO RESPONSE!!! I contacted NT support but their suggestions just confirmed to me it is an AD server license issue. I have no other issues with any licenses on my machines, either one of them.
Sometimes NT7 will make the same machine ID for more than one computer because of like components. If two of those machines are users of the same licensed software it makes trouble if the vendor is not using third party license feature. I had this happen before with another program. The vendor was not using the third party license feature and he found there were more than a couple of people with same machine IDs by NT7. The only solution was to use the Unique third party ID in the license. I am going to guess that others who have had issues with the license may find it relates to NT7s way of deciding what your machine ID is going to be. If two machines unknown to each other demo the software, then it would perhaps trigger the "you don't have a valid license" message, especially if one had used and expired without buying. When you use the third party licensing to generate your ID the problem goes away because you add your own unique ID on the end, like your name. Then NT7 does not care if all the other NT generated alpha-numerics are the same because your addendum at the end makes it yours for purposes of licensing software.
I had hoped to try AD out myself. I am about disgusted enough with the unresponsive developer to give up. I would be very frustrated if I was an owner to not get any response when problems develop. Hope you guys that own it are having better support than he has given me when attempting to demo it in lieu of purchasing.
The low price tag looks good until you start thinking thru the "what ifs" down the road. To have a great tool you depend on go down only to find you get NO SUPPORT for weeks, or maybe months is unthinkable. I hope Steven comes out of his hibernation and starts servicing users and potential buyers soon. If not this good thing may be viewed as such a risky thing that he won't sell many licenses no matter how cheap they are or how powerful his software is. Powerful tools take massive amounts of time to learn. Who wants to invest time in the learning curve on something only to have it not supported when the chips are down.
Any of you current paid users happy currently with the support???
Chuck T, I have given3 up on AD. The DOM was the most impressive part to me. I've been Demoing BookMap and it is excellent once you get the hang of it and it shows microstructure of the market in a great way.
You are right and I've had that same line of thinking-- What if I actually got AD to work, what if I enjoyed it, what if it helped me make a lot of profit but then it stopped working (which has happened to people with a lifetime license) and now I can't use one of my main tools due to unprofessional business practices. I would rather pay the guys at BookMap (once my demo is up) quarterly payments because they have a strong TEAM, not a one man shop. They answer emails ASAP, they have webinars almost everyday and they understand customer service. When it comes to software it is all about support. I will tweet to the creator on AD just to see if he answers in 5 years!
in all honesty i have not needed to deal with support. in the past they have responded to emails. I hold 2 licences & will activate the 2nd one later. hope thats when i get a response
When it comes to software it is all about software. Sorry, but when I buy some soft, I buy it because of it. Not because of support, even I agree it is important.
Iīm satisfied user of AD from itīs very beginning. I had only one problem when I upgraded W7 to W10 and my machine ID changed. I waited one week for an answer, which was quite frustrating. But to be true I donīt mind it, because what AD provides is a good counterweight for me...
when buyers/sellers come in strength. Wink..... is a steal for 
