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auction dashboard

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  #101 (permalink)
 skip 
Bellingham, WA
 
Experience: Intermediate
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I've been using AD since they started selling it, and I love the product. I think it is as much functionality for the price as I have ever seen. Having said that, I am a little worried about their ability to stay viable. I transferred my NT installation to a new trading machine, and since doing that a couple of weeks ago, I can't seem to get them to authorize me on my new machine. I have sent at least four support requests over the last week, and not one has been answered, and my software is about to expire, (it thinks I am on a free trial). Does anyone else use AD, and does anyone know if they are still in business?
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  #102 (permalink)
 hliboi 
Lisbon
 
Experience: Intermediate
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Broker: Ninjatrader Brokerage
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Hello,

I had the same sort of issue but it got resolved. Dont know why it takes so long to respond. In regards to viable this was the answer that the sales gave me regarding a question of mine about develpments with NT8:

Will you support nt8?
Yes: we do not yet have a beta ready, but we have been tracking NinjaTrader 8 and we will have a release in due time.

Can one export the values to a dataseries?
We do not support data import or export. We have had some questions about that, but at this time, we simply do not. We will more carefully examine any new abilities that NinjaTrader 8 might enable, and we continue to keep an eye on those possibilities. Please send us any specific use cases you might have; but at this time we do not have any support for that.

So it seems that they are planning on a NT8 release.
Also they did some improvements on May 29 and also seemed they would bump up the price so it seems, again, that they are active somewhat.

If they become unviable I surely hope that they announce it in due time and make available the software for the users who bought it in regards to NT7 and NT8. Hope that it doesn't happen!

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  #103 (permalink)
 skip 
Bellingham, WA
 
Experience: Intermediate
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It pains me to do this because I think that Auction Dashboard is probably one of the best trading products out there, once you figure out how to use the massive amount of data it provides. Having said that, I would strongly encourage anyone planning on purchasing it to seriously explore WITH THE VENDOR how they do support and what resources they have allocated to supporting their customers. After moving to a new computer almost a month ago, I have been sending them message after message to have them authorize my new installation, all to no avail. It is as if they have dropped off the face of the earth. I know they are good software engineers, and they have developed an amazing product, but what is the point if they can't or won't support their customers after their purchase.

All I can at this point is "Caveat Emptor" (Let the buyer beware).

I hope they fix this because I would hate to lose the product but at this point, I already have.

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  #104 (permalink)
 KahunaDog 
Hawaii at the beach
 
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My friend has been using it for awhile, I just started looking into it.
It has some good features. Give me about 3months watching it, but I'm tracking it with other auction material and it seems spot on. I now have to get used to the nuances, but I see some pros it has.

I am at the point of refining my methods, so this much data can be overwhelming. I do a lot of footprint already, integrated with dom. I will look for the commonalities and differences.
Currently looking at various settings as I already have settings I like on my other brand footprint and doms.

There are some instructional videos, the speaker talks a bit fast(not my style), but he is trying his best to deliever information as the chart evovles, which anyone who has tried will know it is very difficult to observe, orient, describe, decide and act in an ever live market.

I like the ability to expand or contract a chart and bars.
It is also 1 click.


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  #105 (permalink)
 KahunaDog 
Hawaii at the beach
 
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Here's a shot of contracted and expanded, same time(relative 18sec apart)



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  #106 (permalink)
 KahunaDog 
Hawaii at the beach
 
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skip View Post
It pains me to do this because I think that Auction Dashboard is probably one of the best trading products out there, once you figure out how to use the massive amount of data it provides. Having said that, I would strongly encourage anyone planning on purchasing it to seriously explore WITH THE VENDOR how they do support and what resources they have allocated to supporting their customers. After moving to a new computer almost a month ago, I have been sending them message after message to have them authorize my new installation, all to no avail. It is as if they have dropped off the face of the earth. I know they are good software engineers, and they have developed an amazing product, but what is the point if they can't or won't support their customers after their purchase.

All I can at this point is "Caveat Emptor" (Let the buyer beware).

I hope they fix this because I would hate to lose the product but at this point, I already have.

Skip


For the price...
that's one trade.
You can buy multiple licenses.

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  #107 (permalink)
 DavidHP 
Legendary Market Wizard
New Orleans, La (Mardi Gras City)
 
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KahunaDog View Post
For the price...
that's one trade.
You can buy multiple licenses.

Why buy software that is not supported.
You are buying a product that will not last for long.
I don't risk my trading revenue on a product that is not fully open source unless I am confident in the vendor.

I checked AD out when it was first released.

I got a mailing address from them and did a Google Earth search.
I was not pleased with the street view of their office (also residence) so I never purchased.
They may be a good vendor but I chose to not purchase the product.

FWIW

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  #108 (permalink)
SgtJ
new york,ny
 
 
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Great product, but his history of responsiveness to emails leaves a lot to be desired. He should charge more and bring on more support...at least acknowledge and say you can't answer at the present moment/will get back.

I guess running a business is more difficult then summiting high peaks w/out water...who knew!

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  #109 (permalink)
 hliboi 
Lisbon
 
Experience: Intermediate
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Quite true! Hopefully he will say something in the near future. I guess he could really bump up the price and get someone to make the youtube channel a way for interacting with customers. I remember hr did a clean up of the videos a while back and posted new ones. I also advised him to set up a forum in the ways of jigsaw and market delta with the footprint site for customers to beware. I can't under the business side because it seems that about 90% of comments everywhere are really positive for the software also the patent pending regarding the bars is something that points towards the future not something stale. Anyways maybe all the interested could start a thread about the use of the software. I particularly find useful the custom script that can be achieved by using AD.

Hopefully all will turn to be okay.

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  #110 (permalink)
 KahunaDog 
Hawaii at the beach
 
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I like the software. I just plan to run it in the background and use my regular stuff for signals. Take screenshots when I get signals and see if I note anything I can pull out of AD.

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  #111 (permalink)
 skip 
Bellingham, WA
 
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KahunaDog View Post
For the price...
that's one trade.
You can buy multiple licenses.

I'm actually trying to buy a second license so I can have a spare when I roll my computers but I can't even get him to respond to a request to buy something that isn't on his website.

I hope the owner is okay. This is so bizarre to have a really great product but have it fail because they can't find a way to support their customers.

I am a business consultant in my day job, helping companies to write business plans, go to market strategies, and funding presentations, and this is a classic case of not remembering who pays the bills and why they pay. If you don't take care of your customers eventually they will go away.

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  #112 (permalink)
 skip 
Bellingham, WA
 
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Well, for those of you considering purchasing this software DO NOT DO BUSINESS WITH THIS VENDOR.
I bought this software shortly after release, it is good software, though complex and initially very buggy. But it is more stable now, and once you get used to used to it, it is very good software.
However, forget support, forget communicating with the vendor, forget getting activated once you send this fraud your money, you will never see your money or the software running on your pc.

This vendor doesn't respond to support requests, doesn't respond to e-mails, and most importantly doesn't activate the product after you purchase it.

DO NOT BUY THIS PRODUCT, THE VENDOR IS A FRAUD. HE STOLE MY MONEY, AND HAS NOT ACTIVATED THE SOFTWARE AFTER TWO WEEKS OF DAILY REQUESTS FOR ACTION.

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  #113 (permalink)
 Big Mike 
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skip View Post
Well, for those of you considering purchasing this software DO NOT DO BUSINESS WITH THIS VENDOR.
I bought this software shortly after release, it is good software, though complex and initially very buggy. But it is more stable now, and once you get used to used to it, it is very good software.
However, forget support, forget communicating with the vendor, forget getting activated once you send this fraud your money, you will never see your money or the software running on your pc.

This vendor doesn't respond to support requests, doesn't respond to e-mails, and most importantly doesn't activate the product after you purchase it.

DO NOT BUY THIS PRODUCT, THE VENDOR IS A FRAUD. HE STOLE MY MONEY, AND HAS NOT ACTIVATED THE SOFTWARE AFTER TWO WEEKS OF DAILY REQUESTS FOR ACTION.

Make sure to complain to @NinjaTrader if they still list this vendor

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  #114 (permalink)
 skip 
Bellingham, WA
 
Experience: Intermediate
Platform: NinjaTrader
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I sent NinjaTrader Business Development a message regarding this vendor's performance. The weird thing is, he lists the company as a partner of NT, but if you query NT's ecosystem, Auction Dashboard doesn't show up.
I'm waiting to hear back from NT.
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  #115 (permalink)
 paps 
SF Bay Area + CA/US
 
Experience: None
Platform: TS, TOS, Ninja(Analytics)
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i actually have bought 2 licences...activated 1. yes they seem a bit slow...though have typically always got a reply. wish they had themselves on skype for quick support.

never activated my 2nd license.....s/w was dirt cheap.....but dont anticipate them not activating...till they are in business.

however everyone's experience will be different. i am using it for a very specific thing in OF..where few filters can be set of the DOM..nothing more....nothing less.

cheers & hope people get the vendor to take care of their requests

thnx & cheers

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  #116 (permalink)
SgtJ
new york,ny
 
 
Posts: 51 since May 2010
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Steven is slow to respond but imo he's not a crook. Something is wrong, no one is able to get a hold of him it appears. For all we know he could be is a hospital or worse. Lets give the guy the benefit of the doubt.

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  #117 (permalink)
 cory 
the coin hunter
virginia
 
Experience: Intermediate
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SgtJ View Post
Steven is slow to respond but imo he's not a crook. Something is wrong, no one is able to get a hold of him it appears. For all we know he could be is a hospital or worse. Lets give the guy the benefit of the doubt.

This is a risk of 1 man operation.

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  #118 (permalink)
 hliboi 
Lisbon
 
Experience: Intermediate
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An email was sent today from AD to clients. Very happy to see the developments he discussed previously. There is a future for the company as it was beeing said. Hopefully there will be a good endeavour for both the clients and the developer.

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  #119 (permalink)
 paps 
SF Bay Area + CA/US
 
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cory View Post
This is a risk of 1 man operation.

yupp agree...and especially on Ninja. With Tradestation one may not care as Locked code resides with the user.

Here anything goes wrong...such as authentication server or whatever...one is hosed.

This has nothing to do with AD.....but just a general comment on Ninja with small developers.

cheers

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  #120 (permalink)
 skip 
Bellingham, WA
 
Experience: Intermediate
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Well we know that the operator of Auction Dashboard is alive and functioning, since he sent out a letter to all clients apologizing for being unresponsive. Great. However he still has not authorized the use of the indicator on my new trading machine after three weeks of almost daily requests. So as it stands right now, he has my money, and I don't have an indicator. I'm not sure what your definition of a crook is, but his behavior resembles that of a thief's, any way you slice it.

It's great software written by an apparently brilliant coder, who has no concept whatsoever of what conducting honest transactions with customers even looks like.

Purchase his product at your own risk, the odds are pretty good, that you will never see it after you paid your money.

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  #121 (permalink)
 skip 
Bellingham, WA
 
Experience: Intermediate
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As I said, incredible product, brilliant developer, and I understand that you can say NO SUPPORT, but how practical is that?

I am asking for a very simple thing, please authorize my existing software on my new machine, nothing more, nothing less. For existing users that seems like a pretty minimal request for support, but the fact that you won't or can't do it means I paid for the software but can't use it. I have frankly been a loyal and very patient customer, but now I cannot use the software because I bought a new more powerful computer, and you won't authorize my software on that new computer.

If the rule is: Your software is licensed only for the machine you put it on, and if you want it on a new machine you have to buy the license all over again. If that is the case, then tell us. If that is not the case then authorize me so I can trade with it again.

This is a very simple request, and all you have to do is authorize the software on a new machine.

WHY IS THAT SO HARD FOR YOU TO DO?

Just be honest with us about how much you are willing to do to support existing customers. If that effort is really 0, then I doubt you will get many more customers

One would have to be incredibly dumb to buy software from someone who refuses to support it. Don't you think?

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  #122 (permalink)
 steevcoco 
New York, NY, United States
 
Experience: Intermediate
Platform: NinjaTrader
Trading: CL -- Crude, Light, Sweet
 
Posts: 6 since Oct 2012
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skip View Post
As I said, incredible product, brilliant developer, and I understand that you can say NO SUPPORT, but how practical is that?

I am asking for a very simple thing, please authorize my existing software on my new machine, nothing more, nothing less. For existing users that seems like a pretty minimal request for support, but the fact that you won't or can't do it means I paid for the software but can't use it. I have frankly been a loyal and very patient customer, but now I cannot use the software because I bought a new more powerful computer, and you won't authorize my software on that new computer.

If the rule is: Your software is licensed only for the machine you put it on, and if you want it on a new machine you have to buy the license all over again. If that is the case, then tell us. If that is not the case then authorize me so I can trade with it again.

This is a very simple request, and all you have to do is authorize the software on a new machine.

WHY IS THAT SO HARD FOR YOU TO DO?

Just be honest with us about how much you are willing to do to support existing customers. If that effort is really 0, then I doubt you will get many more customers

One would have to be incredibly dumb to buy software from someone who refuses to support it. Don't you think?

David: I interrupted my post when I found this: we've sent email: do we have the wrong email address? We're certainly late ... I also replied via a PM here.

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  #123 (permalink)
 steevcoco 
New York, NY, United States
 
Experience: Intermediate
Platform: NinjaTrader
Trading: CL -- Crude, Light, Sweet
 
Posts: 6 since Oct 2012
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Hello folks:


This is Steven (Auction Dashboard's Founder). I can understand frustration recently.

There was a period with many setbacks that swamped us ... Relocating, a holiday, and actually in fact, relocating again! On top of that, we had development in low level code, which is resource intensive.

In addition are many valuab;e things. Inside what may seem like a small product is an engine that pumps through 700 updates per millisecond, on very modest hardware. (That's 1.4 microseconds on average per update, in a core that does a lot of work --- that dashboard is printing a ton of information every screen refresh.)

I want to say something like: we are a custom shop. We belive that does not mean that what you have here is somehow lesser than a heavy hitter. In fact, veteran software developers will tell you that well managed code suffers less from straying from purpose, and stays more "agile": which is something that translates directly into value for the user. This should not become a boxy spreadsheet with no soul! Disparate departments and varying lunch breaks are "challenges" to software development! And we are still growing.

And there is the aspect about all the "unseen" work in software: development is labor intensive; and working on progressing features goes on laboriously in silence ... Unfortunately, users can't see any of that; yet it is just what they want! Software is tough!

We're starting to make progress back into our email. Please understand we do the best we can. Our price is very reasonable ... and we certainly don't point right to the license terms stating no support --- we don't really believe in that; and it is just a bottom line if things get tough for a moment. (We have had countless remote support logins and plenty of help; and that is just a worst case scenario.)

And we have a super group of very satisfied users that we can't appreciate enough. We have rolled many feature requests into releases. What we don't have is heavy duty marketing ...

Also, just to touch on one other point:

About "NinjaTrader will only use one Thread". I won't quote the poster: it may seem like they speak for Ninja (and don't). Perhaps you are trying to refer to the new windowing system which can run each window on it's own Thread ... By which I mean to say: if you mean to imply that Auction Dashboard is not multithreaded, then that is patently wrong. You can easily perform a test: create a new workspace and open one chart per physical or logical processor on your machine; and add Auction Dashboard to all charts. Save and close that workspace. Open your Task Manager (Control-Shift-Escape). Set the View to Always On Top. Expand for More Details. Switch to the Performance tab; and select CPU. Right-Click on the display and change the view to logical processors. Now open that workspace. This will cause Auction Dashboard to spawn at minimum 3 dedicated Threads per chart, while the BackFill begins to run. You will see the work distributed evenly over all of your physical and logical processors. We have no limitations ...

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  #124 (permalink)
 skip 
Bellingham, WA
 
Experience: Intermediate
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I am pleased to report, that things are working again. As I said before, this is incredible software at a very reasonable price, and the developer is clearly a very talented programmer. I hope, in the future, support when needed is more expeditiously provided. That is the weak link of this product, support can be very slow, but I believe AD has plans to resource that function more effectively in the future.
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  #125 (permalink)
 KahunaDog 
Hawaii at the beach
 
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I am quite impressed with my friends AD. It has several features I like.

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  #126 (permalink)
 KahunaDog 
Hawaii at the beach
 
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Steve-
How taxing is your composite on the overall system? I have several orderflow products and the composite is somewhat taxing, I'd like to run a composite in the background but other products composite bog my cpu down.

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  #127 (permalink)
 tastypaint 
los angles
 
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KahunaDog View Post
I am quite impressed with my friends AD. It has several features I like.

Which of the features do you like? What information from it do you use?

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  #128 (permalink)
 Thierryq 
Recife + Brazil
 
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One big advantage is to be able to use only one chart to do everything:

- Prepare for the trading day (zooming out - footprints become candles) analizing the composite, POCs and price zones,
- Watch the footprint development
- Trade the DOM.

The other is the price of the lifetime license. You get all these for a really low price.

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  #129 (permalink)
 Zeeke50 
Bergen Norway
 
Experience: Intermediate
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By far my most valued add-on. I feel blindfolded without it.. The price is also amazing compared to the similar competitors.

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  #130 (permalink)
SgtJ
new york,ny
 
 
Posts: 51 since May 2010
Thanks: 12 given, 39 received

I assume a Mercury retrograde is the reason support emails aren't being acknowledged for the past wks?

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  #131 (permalink)
 stevenwgm83 
Australia
 
Experience: Intermediate
Platform: MetaTrader, Ninjatrader
Broker: AMP, CQG
Trading: EUR/USD, 6E, 6A, 6J, ES, CL
 
Posts: 4 since Aug 2013
Thanks: 11 given, 1 received

Sent him an email to switch machine. No reply since last Friday. Very frustrating.

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  #132 (permalink)
 Ticknsiper 
Arpajon France
 
Experience: Intermediate
Platform: NinjaTrader
Trading: Futures
 
Posts: 3 since Nov 2014
Thanks: 0 given, 5 received

Hi,

I bought one licence last sunday and need licence activation for the software to run.

I sent 4 emails with no reply.

Is the company still alive ?

Kind regards,
David.

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  #133 (permalink)
 tastypaint 
los angles
 
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Ticknsiper View Post
Hi,

I bought one licence last sunday and need licence activation for the software to run.

I sent 4 emails with no reply.

Is the company still alive ?

Kind regards,
David.

If it is still alive he really needs someone to handle his customer service. And do his videos for him. This is not the first time he has disappeared.

That said. Its excellent software at a great price. I have a fantasy that he has locked himself away in a cave to program an extra special version for NT8.

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  #134 (permalink)
 Ticknsiper 
Arpajon France
 
Experience: Intermediate
Platform: NinjaTrader
Trading: Futures
 
Posts: 3 since Nov 2014
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Hi,

Since y last post, I still have no news.

Does anybody experience the same ?

Kind regards,
David.

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  #135 (permalink)
SgtJ
new york,ny
 
 
Posts: 51 since May 2010
Thanks: 12 given, 39 received

I haven't sent an email in a while, but still no replies to what was sent...and not really expecting one at this pt (hoping for the best but expecting the worst).

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  #136 (permalink)
Necroghost
Madrid
 
 
Posts: 12 since Sep 2016
Thanks: 7 given, 2 received

I'm very interested in this post since I wanted to buy auction dashboard. However if I see that after buying the product I won't get it activated, obviously I won't buy it.
I made a question to support 2 days ago to know whether auction dashboard works on ninja trader 8 as well. Still no answer.
Please keep up reporting on any news about how to contact them, and if you get a working e-mail from them just post it.
Many thanks

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  #137 (permalink)
 emun 
prague, czech republic
 
Experience: Advanced
Platform: NinjaTrader
Trading: NQ
 
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Necroghost View Post
I'm very interested in this post since I wanted to buy auction dashboard. However if I see that after buying the product I won't get it activated, obviously I won't buy it.
I made a question to support 2 days ago to know whether auction dashboard works on ninja trader 8 as well. Still no answer.
Please keep up reporting on any news about how to contact them, and if you get a working e-mail from them just post it.
Many thanks

What relates to NT8, it is written on their web: "all of our current versions are for NinjaTrader® 7 only. We will have a NinjaTrader® 8 release in due time; yet please just note that all versions are for NT 7 at this time."
As far as I know AD for NT8 is now under construction. It could be the reason why there are delays in responses, because it is quite a lot of time and effort consuming...

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  #138 (permalink)
 stevenwgm83 
Australia
 
Experience: Intermediate
Platform: MetaTrader, Ninjatrader
Broker: AMP, CQG
Trading: EUR/USD, 6E, 6A, 6J, ES, CL
 
Posts: 4 since Aug 2013
Thanks: 11 given, 1 received

No reply from the vendor either since end of last month. Money down the drain. I suggest you raise a dispute on Paypal to get your money back.


Ticknsiper View Post
Hi,

I bought one licence last sunday and need licence activation for the software to run.

I sent 4 emails with no reply.

Is the company still alive ?

Kind regards,
David.


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  #139 (permalink)
SgtJ
new york,ny
 
 
Posts: 51 since May 2010
Thanks: 12 given, 39 received

Apparently he has time to post to twitter as of 12Nov, but can't be bothered by support requests.

https://twitter.com/steevcoco

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  #140 (permalink)
 hliboi 
Lisbon
 
Experience: Intermediate
Platform: NinjaTrader
Broker: Ninjatrader Brokerage
Trading: Eurex/Treasuries
 
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SgtJ View Post
Apparently he has time to post to twitter as of 12Nov, but can't be bothered by support requests.

https://twitter.com/steevcoco

Thats just awfull!

“The first rule of business, protect your investment”
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  #141 (permalink)
 buick 
houston, tx, usa
 
Experience: Beginner
Platform: etrade
Trading: stocks
 
Posts: 17 since Jul 2012
Thanks: 1 given, 8 received

I purchase software on Saturday 12-3-16 but still hasn't been activated yet , I have wrote him twice with no response will cancel credit card if I don't hear from him in a few days, sad way to run a business.

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  #142 (permalink)
 Japhro 
Canada
 
Experience: Advanced
Platform: Sierra, Jigsaw
Broker: AMP/Rithmic
Trading: NQ, ES, ES Options, VX, MNQ, MES
 
Posts: 213 since Aug 2013
Thanks: 33 given, 193 received

I purchased Auction Dashboard 2 years ago, it was very cheap, but was actually a high quality product, and was a happy occasional user for that time. About 6 months ago, my lifetime license suddenly became invalid, the Ninja popup came up and said my license had expired, and to contact the vendor to buy a license. I contacted him, and waited, then he emailed me, many apologies, asked for my machine id, then all was well, for about another month, then it happened again. This time, he did not reply for at least 3 weeks. Not great. He finally replied, asked for my machine id again, then within a few days, I was up and running again. That lasted 2 weeks only I think, then the popup came and said my trial period had expired. That was over a month ago and he hasn't replied to 5 or 6 emails. Just flown the coop looks like.

I would be happy to have access to what i bought , even without updates, just give me access to it, but he won't seem to do this so I have no idea whats going on.

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  #143 (permalink)
Necroghost
Madrid
 
 
Posts: 12 since Sep 2016
Thanks: 7 given, 2 received

I'm still following this thread because I would like to buy this software, but only once I check that it will be activated. Please keep on reporting about this, and specially if he's back and activates again the soft.
Thanks!!!

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  #144 (permalink)
 DavidHP 
Legendary Market Wizard
New Orleans, La (Mardi Gras City)
 
Experience: Advanced
Platform: NinjaTrader
Broker: Ninjatrader / Optimus Futures / AmpFutures
Trading: ES / 6E / 6B / CL
 
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Posts: 1,375 since Aug 2009
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SgtJ View Post
Apparently he has time to post to twitter as of 12Nov, but can't be bothered by support requests.

https://twitter.com/steevcoco

Maybe you should post a 'review' on and #steevcoco.

With a few posts with negative tweets he will likely give some type of response.

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  #145 (permalink)
 Japhro 
Canada
 
Experience: Advanced
Platform: Sierra, Jigsaw
Broker: AMP/Rithmic
Trading: NQ, ES, ES Options, VX, MNQ, MES
 
Posts: 213 since Aug 2013
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DavidHP View Post
Maybe you should post a 'review' on and #steevcoco.

With a few posts with negative tweets he will likely give some type of response.

Done, lets see if anything comes of this, or he will reply that 'unsavoury' things have been going on again.

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  #146 (permalink)
 buick 
houston, tx, usa
 
Experience: Beginner
Platform: etrade
Trading: stocks
 
Posts: 17 since Jul 2012
Thanks: 1 given, 8 received

I wrote him at least 3 times with no response so I canceled my credit card order today. I wrote him a not so nice note and got nothing back. forgot to add I msg him like twice 1-2 months ago about extending my trial and never got a response so I think it is time to look else where.

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  #147 (permalink)
 paps 
SF Bay Area + CA/US
 
Experience: None
Platform: TS, TOS, Ninja(Analytics)
Trading: NQ CL, ES when volatile mrkts
 
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i dont use this anymore.

but agree...with others...support needs to be good...else

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  #148 (permalink)
 Japhro 
Canada
 
Experience: Advanced
Platform: Sierra, Jigsaw
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Posts: 213 since Aug 2013
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paps View Post
i dont use this anymore.

but agree...with others...support needs to be good...else

You can also try leaving a comment on the AD facebook page https://www.facebook.com/AuctionDashboard/

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  #149 (permalink)
 paps 
SF Bay Area + CA/US
 
Experience: None
Platform: TS, TOS, Ninja(Analytics)
Trading: NQ CL, ES when volatile mrkts
 
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Posts: 1,721 since Oct 2011
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naa....am not a FB person....only wrote here...as had used this in the past and had some posts on this thread.

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  #150 (permalink)
 buick 
houston, tx, usa
 
Experience: Beginner
Platform: etrade
Trading: stocks
 
Posts: 17 since Jul 2012
Thanks: 1 given, 8 received

Hello Valued User:


We have had far too much time pass without communication. We're writing to explain our status and resolve issues.

Are We Out Of Business?
No. We have had issues responding to customers; yet that happened because all of our resources have been consumed in development.

What Happened To Us?
We are not a very large organization. When we began development on a new release; to support ninjaTrader 8, and handle the ability to port to other platforms; we reached a point where development effort completely consumed our resources. At the outset, we expected to develop and release the next edition of Auction Dashboard without too much effort. But in fact it turned out that we wanted to make vast changes to maintain the edge and high quality of code that we have. We undertook the development, and it simply consumed all of our resources.

We didn't intentionally leave anyone waiting. While we worked on the development path, it grew into a larger change than we anticipated. We have not stopped working on that; and the reason is that you will be expecting future updates and evolution. Unfortunately our resources could not handle the development and also proper communication; and we reached a point where communication lapsed behind us.

Where Have We Been?
We have not stopped development. We could not fill the development workload well enough to maintain communication at the same time. We have been developing a lot of high quality code; and that was all we could handle: we weren't able to keep up with users and customers.

What Are We Doing?
We are trying to resolve our lack of communication with users and new customers. We do not intend to disappear.

What Do We Have?
We do not yet have a complete Beta-ready package for the next edition; which will support NinjaTrader 8. We DO have a solid evolved code base that targets that platform; and is flexible enough to handle porting to other platforms: we are running Alpha-level test cases here, but we haven't reached a point where we can release something for users. We do still have work to complete there before we can present a Beta release; but everything you see in the current edition has been greatly improved, expanded, refined, and better organized.

We do still obviously have the current edition. We will reach a point imminently where we will stop development on that code base, and migrate all work into the new code base; however it's important to understand that nothing will change in the current code --- what you see there now will always function just as you see; and we still can incorporate minor fixes or enhancements. What we're saying is that what you see now will never go away: this edition will always perform the way you see, and nothing will stop working or go away.

At our outset, we promised all users a free update from any current license to a full license for NinjaTrader 8. We WILL STILL FULLY HONOR THAT OFFER.

What Now?
As we've said, we haven't gone away. We just reached a limit on our resources, and because we put all of our effort into development, our communication dropped off. We want to resolve any issues.

New Users:
Hopefully you will see another email from us about any new licenses.

Existing Users:
If you have questions, please send an email. We'll do our best to respond as quickly as possible.

Us:
We are continuing development on what is an excellent new code base. We WILL eventually have a new edition that is capable of everything you see and more; and is refined and evolved thanks to all of the effort and feedback that we've had.

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  #151 (permalink)
 Japhro 
Canada
 
Experience: Advanced
Platform: Sierra, Jigsaw
Broker: AMP/Rithmic
Trading: NQ, ES, ES Options, VX, MNQ, MES
 
Posts: 213 since Aug 2013
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Yes, I recieved that as well just now, not much help for users that have paid and have no access, or the number of new buyers that paid and were not given what they paid for. Let's see if he actually answers email now

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  #152 (permalink)
 Japhro 
Canada
 
Experience: Advanced
Platform: Sierra, Jigsaw
Broker: AMP/Rithmic
Trading: NQ, ES, ES Options, VX, MNQ, MES
 
Posts: 213 since Aug 2013
Thanks: 33 given, 193 received

Steven finally replied to me, and got me working again within a few minutes.

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  #153 (permalink)
 buick 
houston, tx, usa
 
Experience: Beginner
Platform: etrade
Trading: stocks
 
Posts: 17 since Jul 2012
Thanks: 1 given, 8 received


Japhro View Post
Yes, I recieved that as well just now, not much help for users that have paid and have no access, or the number of new buyers that paid and were not given what they paid for. Let's see if he actually answers email now

Agree 100% but glad he has got you going again that was a big concern to have product and get no support.

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  #154 (permalink)
 hwoil 
Cardiff, Wales UK
 
Experience: Intermediate
Platform: Ninjatrader
Trading: oil
 
Posts: 7 since Jan 2012
Thanks: 4 given, 1 received

Had the email too- let's be totally fair- it must be virtually impossible to be a great coder and a customer service rep and charge such a competitive price for the software- I have only used the product on a trial basis for three days and I must admit whilst I instinctively know it is powerful, I haven't got my head around it totally- if we could focus on discussing and posting how we use it i am sure we more forward together- it is a relief that the NT8 will be ready in the near future.

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  #155 (permalink)
 Japhro 
Canada
 
Experience: Advanced
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hwoil View Post
Had the email too- let's be totally fair- it must be virtually impossible to be a great coder and a customer service rep and charge such a competitive price for the software- I have only used the product on a trial basis for three days and I must admit whilst I instinctively know it is powerful, I haven't got my head around it totally- if we could focus on discussing and posting how we use it i am sure we more forward together- it is a relief that the NT8 will be ready in the near future.

Totally fair is based on perspective. You have been a user for 3 days. Imagine paying for something and not having access to it for 3-6 months and no replies.

I'm glad that he is now responding, and I think that part of his problem is that he actually charges too little, then doesn't have the financial resources to provide human capital where needed. That's something that he is going to need to sort out very soon imo.

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  #156 (permalink)
 DavidHP 
Legendary Market Wizard
New Orleans, La (Mardi Gras City)
 
Experience: Advanced
Platform: NinjaTrader
Broker: Ninjatrader / Optimus Futures / AmpFutures
Trading: ES / 6E / 6B / CL
 
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Posts: 1,375 since Aug 2009
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Japhro View Post
Totally fair is based on perspective. You have been a user for 3 days. Imagine paying for something and not having access to it for 3-6 months and no replies.

When this software first came out I did some research on it and found the developer's address was a trailer park.
There is nothing wrong with that, everyone has to start somewhere.
But I decided that until it was proven, the risk of purchase was too high.

As a coder myself, it is easy to see how things can be hidden in code and I was not willing to risk my trading revenue on software that was not proven.

I have had experience with other 'failed' trading products and have become more conservative with my choices.

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  #157 (permalink)
 Ticknsiper 
Arpajon France
 
Experience: Intermediate
Platform: NinjaTrader
Trading: Futures
 
Posts: 3 since Nov 2014
Thanks: 0 given, 5 received

Hi,

Just to let you know that Steven replied to me and my license is now activated.

Kind regards,
David.

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  #158 (permalink)
 forgiven 
Fletcher NC
 
Experience: Intermediate
Platform: nijia trader
Broker: A.M.P. I.Q. ....C.Q.G.
Trading: ym es
 
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SatchFan View Post
I just did a 3 week free trial. I do like Auction Dashboard. However, I did a free trial on BookMap also and decided to go with Bookmap. I just like the way the limit orders are presented on the charts. Also, the text is easier to read in Bookmap.
It is blatantly obvious that Stephen has some serious coding skills. I always received courteous and timely emails from AD. I also get a feeling that he is trying to build an honest business. AD has some SERIOUS potential IMO. I just don't think it's arrived yet. I dunno, I kinda feel like I should maybe go ahead and buy it and just wait it out to see where it goes in the future. He's always adding more features. I guess I should just send him an email and let him know that I decided to go with BookMap and why. He deserves some honest feedback.
If your reading this and like order flow information and haven't done a free trial of Auction Dashboard on Ninja, you should give it a try. It's worth a look! For me, I just liked BookMap better....

i have used OFA for 6 years..remember all foot print charts are lagging..the orders have already been executed.. it is the resting orders that are waiting to be executed and there composition that lead order flow. you can see the smaller volume profiles on your domes now. if you are trading of a small high volume node of a foot print chart ...you have no idea if there are a lot of orders in that area to support your idea.. book map shows that info better than any thing i have seen. and any changes.. like when the book flips...

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  #159 (permalink)
 Silvester17 
Market Wizard
Columbus, OH
 
Experience: None
Platform: NT 8, TOS
Trading: ES
 
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forgiven View Post
i have used OFA for 6 years..remember all foot print charts are lagging..the orders have already been executed.. it is the resting orders that are waiting to be executed and there composition that lead order flow. you can see the smaller volume profiles on your domes now. if you are trading of a small high volume node of a foot print chart ...you have no idea if there are a lot of orders in that area to support your idea.. book map shows that info better than any thing i have seen. and any changes.. like when the book flips...

interesting statement

but according to your definition (footprint charts are lagging), I would say bookmap is lagging as well. the interesting part about bookmap is, it shows historical bid/ask (limit orders) data. and that means the orders have already been executed. also the order book itself is about the same like any other dom.

anyway, for me (lagging or not lagging), useful tools for scalping are level 2 (dom, bookmap, auction dashboard etc) and time & sales (footprint chart, auction dashboard etc). level 2 giving valuable information before a trade, and time & sales after a trade.

- level 2:
a lot of limit orders (let's say around your area of interest) can provide support/resistance, but they can also get pulled or traded right through. that information of course can still be valuable. I personally prefer to focus only on the inside bid/ask.

- time & sales:
with footprint charts you can see what's being bought and sold. you can see what price does with a positive or negative delta. imho that's always good to know. also if someone has a large order, half of that order could be placed as a limit order. then the other half could be executed as a market order. both visible on a footprint chart. but with level 2 you would only see the limit orders.

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  #160 (permalink)
 forgiven 
Fletcher NC
 
Experience: Intermediate
Platform: nijia trader
Broker: A.M.P. I.Q. ....C.Q.G.
Trading: ym es
 
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with foot prints you are making the leap of faith that all orders executed on the bid are sellers and all the orders executed on the ask are buyers. if you do not have any thing better ya.. ok i know how to use them too.. like you say you are using other stuff. when the market pull backs into your foot prints you are using the order book to make sure it supports your trade. that is what i was saying... with a dome like jigsaw or a latter like book map i do not need foot prints... most prop traders do not us them . if some one needs them cool...but for some new trader learning order flow ..how many charts should they have up. lets see foot prints , jigsaw, book map.. how about some delta bars... how about some reconstructed tape charting, lets add in the jigsaw volume meter to motor the volume coming in after your in a trade. it turns shades of green and red. lets do not forget the tick meter that makes a faster clicking noise went the orders get executed...and lets get with the program ...we will put a cherry on top. SP pit radio ... we need to here what the floor trader on the big contract are doing...we need a good feel for all this order flow. what about the prem the spreed between the cash SPY and futures or the ticks breath carts ..

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  #161 (permalink)
 paps 
SF Bay Area + CA/US
 
Experience: None
Platform: TS, TOS, Ninja(Analytics)
Trading: NQ CL, ES when volatile mrkts
 
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Silvester17 View Post
interesting statement

but according to your definition (footprint charts are lagging), I would say bookmap is lagging as well. the interesting part about bookmap is, it shows historical bid/ask (limit orders) data. and that means the orders have already been executed. also the order book itself is about the same like any other dom.

anyway, for me (lagging or not lagging), useful tools for scalping are level 2 (dom, bookmap, auction dashboard etc) and time & sales (footprint chart, auction dashboard etc). level 2 giving valuable information before a trade, and time & sales after a trade.

- level 2:
a lot of limit orders (let's say around your area of interest) can provide support/resistance, but they can also get pulled or traded right through. that information of course can still be valuable. I personally prefer to focus only on the inside bid/ask.

- time & sales:
with footprint charts you can see what's being bought and sold. you can see what price does with a positive or negative delta. imho that's always good to know. also if someone has a large order, half of that order could be placed as a limit order. then the other half could be executed as a market order. both visible on a footprint chart. but with level 2 you would only see the limit orders.

I agree to what @Silvester17 says. All darn useful tools & each with its unique strengths.

Am not using Auction Dashboard due to some project was working on. But AD is one of the clear tools which shows Bookflip..by that I mean AD DOM is class. There might be no other tool which shows it as clearly as AD when buyers/sellers come in strength. Wink..... is a steal for scalpers like me.

I wish AD goodluck in 17s & hope their support gets better if there are grievances by some

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  #162 (permalink)
 paps 
SF Bay Area + CA/US
 
Experience: None
Platform: TS, TOS, Ninja(Analytics)
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Posts: 1,721 since Oct 2011
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am using AD again. But use only DOM. most of the project work done....due to which was not using few things.

AD also shown in journal entries. Every tool has +/-. I tend to gravitate towards the Pluses (+ES wink ) & work towards understanding them better to define Probabilistic edges.

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  #163 (permalink)
 buick 
houston, tx, usa
 
Experience: Beginner
Platform: etrade
Trading: stocks
 
Posts: 17 since Jul 2012
Thanks: 1 given, 8 received

Well had my Auction Dash board has gone to time expired in ninja, it showed up a couple weeks ago and wrote AD with no response and now it wont come up at all and wrote a couple days ago with no response. I'm probably to late to cancel my paypal so I guess Im stuck. I have wrote him a few times over the last few months just general questions with no reply. My advise is don't waste your money!

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  #164 (permalink)
 paps 
SF Bay Area + CA/US
 
Experience: None
Platform: TS, TOS, Ninja(Analytics)
Trading: NQ CL, ES when volatile mrkts
 
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Posts: 1,721 since Oct 2011
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Since my last update here...i am using AD for live trading. I like it. Rather I love it.

I have compared data into various other 3rd party tools and must say i am happy with what i see for Live Data. I dont use any chart functions of AD as am not sure if I get good backfill data but that might not be an AD problem at all. Also I dont need AD for charting. I use it for pure OF "DOM" in a Live environment.

Anyways....i think this is & can be a serious tool for an OF enthusiasts. Having said that I cant code for nuts. Am wondering if anyone out here is using the Ninjascript with AD. If so care to share what and how you using it. Can you get access to all data in DOM. Could you write your own T&S?....what can you do here?... I want to be able to pull a ton of microstructure data from DOM.. if anyone doing that or thinking of let me know.

cheers n happy OF'ing

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  #165 (permalink)
MichaelFlowTrader
Atlanta
 
 
Posts: 127 since Jan 2017
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I'm more interesting in the DOM than the charting features. I would like some upgrades like a grid in the DOM to make it easier to read. Also, it isn't that easy to read limit orders at all price ranges. It seems to give more useful information than any other DOM and it tracks absorption better than any other DOM than I've seen. I kinda wish that the developer would focus more time on maxing out the DOM than any other part but I do see how my type of scalping style will be complemented by the 'true value auction bars' and how it will allow me to instantly find levels to form a hypothesis and test out.

I think he has something good on his hands but according to this thread he needs better customer service which should be easy if he gets organized, uses more automation and alerts for himself, as well as actually choosing a specific time of the day just to attend to emails. I've ran many internet businesses and that is how we handled customer service when we were a skeleton crew of overworked and underpaid zombies!

My only major complaint is that it only works on Ninja--- Bummer! I hope he creates a standalone version soon.

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MichaelFlowTrader
Atlanta
 
 
Posts: 127 since Jan 2017
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My biggest complaint is that I can't get the Demo to work! NinjaTrader says that either my firewall is blocking it and/or I don't have a valid license...

I sent support images of the problem this morning and i hope I get a solution by the end of the week.

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  #167 (permalink)
 Chuck T 
Hannibal, Mo, USA
 
Experience: Intermediate
Platform: NT 7 & 8
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MichaelFlowTrader View Post
My biggest complaint is that I can't get the Demo to work! NinjaTrader says that either my firewall is blocking it and/or I don't have a valid license...

I sent support images of the problem this morning and i hope I get a solution by the end of the week.

Don't hold your breath. You will die.

I have never been able to get the AD demo to initialize in NT7. I get same error messages in NT7 you report. After several emails to AD sales, AD support, and thru NT7 platform error message asking if you want to email vendor, and phone attempts leaving voice mails with name, phone number, issue, and requests to either email me or call me , attempting to get Steven to do what only he can do, NO RESPONSE!!! I contacted NT support but their suggestions just confirmed to me it is an AD server license issue. I have no other issues with any licenses on my machines, either one of them.

Sometimes NT7 will make the same machine ID for more than one computer because of like components. If two of those machines are users of the same licensed software it makes trouble if the vendor is not using third party license feature. I had this happen before with another program. The vendor was not using the third party license feature and he found there were more than a couple of people with same machine IDs by NT7. The only solution was to use the Unique third party ID in the license. I am going to guess that others who have had issues with the license may find it relates to NT7s way of deciding what your machine ID is going to be. If two machines unknown to each other demo the software, then it would perhaps trigger the "you don't have a valid license" message, especially if one had used and expired without buying. When you use the third party licensing to generate your ID the problem goes away because you add your own unique ID on the end, like your name. Then NT7 does not care if all the other NT generated alpha-numerics are the same because your addendum at the end makes it yours for purposes of licensing software.

I had hoped to try AD out myself. I am about disgusted enough with the unresponsive developer to give up. I would be very frustrated if I was an owner to not get any response when problems develop. Hope you guys that own it are having better support than he has given me when attempting to demo it in lieu of purchasing.

The low price tag looks good until you start thinking thru the "what ifs" down the road. To have a great tool you depend on go down only to find you get NO SUPPORT for weeks, or maybe months is unthinkable. I hope Steven comes out of his hibernation and starts servicing users and potential buyers soon. If not this good thing may be viewed as such a risky thing that he won't sell many licenses no matter how cheap they are or how powerful his software is. Powerful tools take massive amounts of time to learn. Who wants to invest time in the learning curve on something only to have it not supported when the chips are down.

Any of you current paid users happy currently with the support???

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  #168 (permalink)
MichaelFlowTrader
Atlanta
 
 
Posts: 127 since Jan 2017
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Chuck T, I have given3 up on AD. The DOM was the most impressive part to me. I've been Demoing BookMap and it is excellent once you get the hang of it and it shows microstructure of the market in a great way.

You are right and I've had that same line of thinking-- What if I actually got AD to work, what if I enjoyed it, what if it helped me make a lot of profit but then it stopped working (which has happened to people with a lifetime license) and now I can't use one of my main tools due to unprofessional business practices. I would rather pay the guys at BookMap (once my demo is up) quarterly payments because they have a strong TEAM, not a one man shop. They answer emails ASAP, they have webinars almost everyday and they understand customer service. When it comes to software it is all about support. I will tweet to the creator on AD just to see if he answers in 5 years!

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  #169 (permalink)
 paps 
SF Bay Area + CA/US
 
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Chuck T View Post
Don't hold your breath. You will die.

Any of you current paid users happy currently with the support???

in all honesty i have not needed to deal with support. in the past they have responded to emails. I hold 2 licences & will activate the 2nd one later. hope thats when i get a response

i like their DOM

cheers

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  #170 (permalink)
 emun 
prague, czech republic
 
Experience: Advanced
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MichaelFlowTrader View Post
When it comes to software it is all about support.

When it comes to software it is all about software. Sorry, but when I buy some soft, I buy it because of it. Not because of support, even I agree it is important.
I´m satisfied user of AD from it´s very beginning. I had only one problem when I upgraded W7 to W10 and my machine ID changed. I waited one week for an answer, which was quite frustrating. But to be true I don´t mind it, because what AD provides is a good counterweight for me...

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  #171 (permalink)
MichaelFlowTrader
Atlanta
 
 
Posts: 127 since Jan 2017
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No, it really is about support. There are ppl who have gone months without AD working. If it is something you depend on then that is lost money. One guy operations are BS, especially if that one guy disappears and doesn't have a system in place for keeping in contact with customers. I would rather do business with a 'real' business with strong support. He should just sell the company to someone who can support it and just keep X% of profits.

One good example about crappy support-- I can't even get the demo to work to test it. What would happen if I bought it today? Would it work or will I run into the same license issues as the Demo? I think the ppl who have it working bought within the perfect window of time when the creator was on top of things.

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  #172 (permalink)
 emun 
prague, czech republic
 
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OK,
I understand your point of view, and yea it is bad... It must be pretty frustrating.

I think Steven should change his pricing policy and improve support. Because the product itself is great.

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  #173 (permalink)
 Chuck T 
Hannibal, Mo, USA
 
Experience: Intermediate
Platform: NT 7 & 8
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I decided to do a test. I decided to see if a little money would wake Steven up.

So I sent $20 by PayPal with a note saying that this was earnest money, I intend to buy but I want my trial to work, please help me and email me, phone me. That was over 24 hours ago, NO RESPONSE.

PayPal sends an email saying "you've got money" to notify a recipient. So...

could the guy be really incapacitated in some way??? Illness, addiction, institutionalized, or even dead??? With no response to even money sent asking for help I really wonder if the guy is still with us.



If you have had any contact with Steven at AD since early December please post it here.

Thanks,

Chuck T

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  #174 (permalink)
 jralvaroglez 
Madrid
 
Experience: Intermediate
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Trading: ES
 
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Chuck T View Post
I decided to do a test. I decided to see if a little money would wake Steven up.

So I sent $20 by PayPal with a note saying that this was earnest money, I intend to buy but I want my trial to work, please help me and email me, phone me. That was over 24 hours ago, NO RESPONSE.

PayPal sends an email saying "you've got money" to notify a recipient. So...

could the guy be really incapacitated in some way??? Illness, addiction, institutionalized, or even dead??? With no response to even money sent asking for help I really wonder if the guy is still with us.



If you have had any contact with Steven at AD since early December please post it here.

Thanks,

Chuck T


Hi.... Recently I recived a mail from AD. Previously I´ve send EIGHT without answer. I bought licence, and now It´s working, but, certily the AD customer service is disappointing. The indicator is very good (in my opinion), but maybe they should think more on that aspect.

note: I don´t know if it has to do, but the contact received was a few days of starting a dispute in PayPal (sorry for my english )

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  #175 (permalink)
MichaelFlowTrader
Atlanta
 
 
Posts: 127 since Jan 2017
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I need to learn how to code in Java or C# and mimic AD as a standalone or just for the data provider that I personally use. I can hack around in Python. I wonder if it would be worth it? Perhaps learn Java and add the things I like about AD into BookMap because on the next update they will allow users to create their own indicators.

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  #176 (permalink)
 buick 
houston, tx, usa
 
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I have never heard back from him but was able to get a refund on my credit card so moving on which brings up a question, I have been looking at Jigsaw system which a bit more but support seems to be good and seems to have more bells and whistles what is the difference between Jigsaw and AD if anyone has any thoughts thanks

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  #177 (permalink)
 Chuck T 
Hannibal, Mo, USA
 
Experience: Intermediate
Platform: NT 7 & 8
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Well, I never did get a call or an email from Steven, but I saw some return receipts from emails I had sent days ago show up in my sent folder. So I pulled up NT7 and tried the AD indicator and wala, it worked. So he is not communicating but did fix the glitch in my trial so it is now usable.

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  #178 (permalink)
 paps 
SF Bay Area + CA/US
 
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@buick >> what is the difference between Jigsaw and AD if anyone has any thoughts thanks

I like OF so for me to see it is important to see if few of my OF tools saying similar stuff. Anyways I think both Jigsaw and Auction Dashboard have their own strengths. They cannot be compared and should not be. It is similar case why AD or JS should not be compared to tools such as GOM OrderFlow or Bookmap or Mzpack. Each tool has its own unique strengths.
I never compare between vendor products. All are great in imho.

Anyways having said the above. Let me list just a few examples of why i love AD and why i need to use it when i use AD Dom:
1- History of all Limits and where they ran
2- Amazing DOM filter opportunities
3 - Great to see Book flip or quote flip
4 - easy to see where book order swept
5 - Tools for Ninjascript. This is something i have not used...just had a conversation with my developer on how we could use
6 - I can see Limits vs Markets at a glance

Perhaps my trading is more demanding from me. I use AD in ways and at few times have 2 exact DOMs for a different purpose....one which collects historic and once which is in the NOW.

anyways not sure if any of the above helps. I am continuously trying to analyze and learn...and i love AD and all my OF tools listed above. For me I would not compare a BMW vs a Lexus. Its a personal choice. But thats just me.

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  #179 (permalink)
 jralvaroglez 
Madrid
 
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paps View Post
@buick >> what is the difference between Jigsaw and AD if anyone has any thoughts thanks

I like OF so for me to see it is important to see if few of my OF tools saying similar stuff. Anyways I think both Jigsaw and Auction Dashboard have their own strengths. They cannot be compared and should not be. It is similar case why AD or JS should not be compared to tools such as GOM OrderFlow or Bookmap or Mzpack. Each tool has its own unique strengths.
I never compare between vendor products. All are great in imho.

Anyways having said the above. Let me list just a few examples of why i love AD and why i need to use it when i use AD Dom:
1- History of all Limits and where they ran
2- Amazing DOM filter opportunities
3 - Great to see Book flip or quote flip
4 - easy to see where book order swept
5 - Tools for Ninjascript. This is something i have not used...just had a conversation with my developer on how we could use
6 - I can see Limits vs Markets at a glance

Perhaps my trading is more demanding from me. I use AD in ways and at few times have 2 exact DOMs for a different purpose....one which collects historic and once which is in the NOW.

anyways not sure if any of the above helps. I am continuously trying to analyze and learn...and i love AD and all my OF tools listed above. For me I would not compare a BMW vs a Lexus. Its a personal choice. But thats just me.


Hi, @paps, and thaks for you post. I´m entry in Order Flow with AD, and is anythings I don´t understand, and I ask me if you (or others posteds) could help me with my doubt…. It referred to DOM of AD, exactly the columns I pointed out in the picture…. What is exactly the meaning of this column?
The AD user-guide say that It´s trades and BID/Offer Delta. What the meaning of “trades”?.... I think it refers to “trader block”, for example, if I send a Market Order to sell 50 contracts, the column of sweeping in Bid side plus 50, and the trades plus 1 (because is ONE order of 50 contracts). Is it correct?
And BID/Offer Delta????. If Delta=ASK-BID, what is Bid Delta and Offer Delta?, I don´t understand it!! 

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  #180 (permalink)
 paps 
SF Bay Area + CA/US
 
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jralvaroglez View Post

Hi, @paps, and thaks for you post. I´m entry in Order Flow with AD, and is anythings I don´t understand, and I ask me if you (or others posteds) could help me with my doubt…. It referred to DOM of AD, exactly the columns I pointed out in the picture…. What is exactly the meaning of this column?
The AD user-guide say that It´s trades and BID/Offer Delta. What the meaning of “trades”?.... I think it refers to “trader block”, for example, if I send a Market Order to sell 50 contracts, the column of sweeping in Bid side plus 50, and the trades plus 1 (because is ONE order of 50 contracts). Is it correct?
And BID/Offer Delta????. If Delta=ASK-BID, what is Bid Delta and Offer Delta?, I don´t understand it!! 

hi Delta is Delta. +/- Delta as compared to previous. Means this is place more Bids/Ask's added or Removed.

Trades is actual Trades taken place at price.

Again this is my interpretation.

chk if this helps in any way. Red Boxes are Delta's & Green Circle is actual trades

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  #181 (permalink)
 paps 
SF Bay Area + CA/US
 
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also another thing .....Order Flow probably needs to be thought of Market Orders/Limit Orders///Aggressive MO/Aggressive Limits.

AD is just a tool. But the same thing can be done with other tools or also charts. You can have exact info which is shown on a DOM also print on a chart if one desires. A common exanple is Ladder which people use...but you can do the same thing on a candle stick chart too. Whatever is most convenient to a user.

Limits & what happens at Limit Levels & how the market acts/re-acts to Aggressive Orders(MO/Limits) will define Order Flow.
Likewise the study of Delta at Limit Levels or otherwise may be helpful...which one needs to determine if they are or not



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  #182 (permalink)
 jralvaroglez 
Madrid
 
Experience: Intermediate
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paps View Post
also another thing .....Order Flow probably needs to be thought of Market Orders/Limit Orders///Aggressive MO/Aggressive Limits.

AD is just a tool. But the same thing can be done with other tools or also charts. You can have exact info which is shown on a DOM also print on a chart if one desires. A common exanple is Ladder which people use...but you can do the same thing on a candle stick chart too. Whatever is most convenient to a user.

Limits & what happens at Limit Levels & how the market acts/re-acts to Aggressive Orders(MO/Limits) will define Order Flow.
Likewise the study of Delta at Limit Levels or otherwise may be helpful...which one needs to determine if they are or not



I´m agree with you, paps.... effectively the tools are only that: tools. It need an interpretation. Actually I use Auction Dashboard and Jigsaw tools, and I´m look for confirmation of entry in the backs of impulses in ES.... reaccumulation, defence areas, etc.
Thanks to donations like yours, we are walking the path. Again, Thank you!!

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  #183 (permalink)
 GreatDane 
Tampa, FL
 
Experience: Advanced
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Posts: 52 since Jun 2010
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As with Chuck T's experience, after sending another request for authentication I didn't hear back, but I re-loaded AD on a chart to see if I simply didn't get notice, and voila it was working. So, he/they are addressing things (for now). If you've purchased but hadn't heard from them that you've been activated, you may want to try applying AD to a chart as your license, machine ID, may have been input to the server but they simply didn't notify you.

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  #184 (permalink)
 Chuck T 
Hannibal, Mo, USA
 
Experience: Intermediate
Platform: NT 7 & 8
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JackJ View Post
As with Chuck T's experience, after sending another request for authentication I didn't hear back, but I re-loaded AD on a chart to see if I simply didn't get notice, and voila it was working. So, he/they are addressing things (for now). If you've purchased but hadn't heard from them that you've been activated, you may want to try applying AD to a chart as your license, machine ID, may have been input to the server but they simply didn't notify you.

I had initially installed on my Laptop as it is with me all the time and I use it to try new things etc... It began to work. Still my trading computer, a desktop at another location with better internet, did not work. I tried it the next day and same thing happened, it just worked. I still have not received a single email from Steven but he seems to be quietly plowing thru the back log and helping those with license issues.

BE PERSISTENT IF YOU NEED HELP! The Desktop computer was the one I added in when I sent the paypal to him so he actually responded to my earlier requests before getting to the "paid" request.

After seeing him respond to the license requests I went ahead and purchased two licenses. For the price I am blown away with what you see in AD and the depth of function built into it. I just hope he can pull together the NT8 version soon. I really like NT8 so much better than NT7.

Thanks to all who have posted. Paps, thanks for the wisdom shared.

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  #185 (permalink)
 Chuck T 
Hannibal, Mo, USA
 
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paps View Post
hi Delta is Delta. +/- Delta as compared to previous. Means this is place more Bids/Ask's added or Removed.

Trades is actual Trades taken place at price.

Again this is my interpretation.

chk if this helps in any way. Red Boxes are Delta's & Green Circle is actual trades

It seems what jralvaroglez was asking was whether the numbers printed reflect true contract volume verses trade volume. My understanding is, in the context of AD, or any footprint tool, you are looking at contracts traded, not orders traded. If an order has 5 contracts then 5 is added to the total, not 1. The interesting thing AD features is insight into limit orders tailing in , or "absorption", and the effect it has on price movement.

If this is not correct, someone please shed some light on the subject.

Paps, thanks for posting the marked up AD shot. Did you mark this up? or is it something burried in the middle of the dense manual? I am trying to work my way thru the material but it is a real learning curve for me.

Also, Do you have a template or two saved of any favorite/helpful tweeks you have made to AD settings you would be willing to share?

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  #186 (permalink)
 paps 
SF Bay Area + CA/US
 
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Chuck T View Post
It seems what jralvaroglez was asking was whether the numbers printed reflect true contract volume verses trade volume. My understanding is, in the context of AD, or any footprint tool, you are looking at contracts traded, not orders traded. If an order has 5 contracts then 5 is added to the total, not 1. The interesting thing AD features is insight into limit orders tailing in , or "absorption", and the effect it has on price movement.

If this is not correct, someone please shed some light on the subject.

Paps, thanks for posting the marked up AD shot. Did you mark this up? or is it something burried in the middle of the dense manual? I am trying to work my way thru the material but it is a real learning curve for me.

Also, Do you have a template or two saved of any favorite/helpful tweeks you have made to AD settings you would be willing to share?

Not sure on the screenshot part. I dont think i have read the manual...forget where i got them from.

on the DOM understanding part perhaps one may want to get into sections of this video if not full... perhaps what u want may start at marker 28mins

hopefully it will get into explanations of how many Limits ran and where one can see Volume. Its best to understand that from the vids put together by the developers themselves

cheers n best

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  #187 (permalink)
 Chuck T 
Hannibal, Mo, USA
 
Experience: Intermediate
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paps View Post
Not sure on the screenshot part. I dont think i have read the manual...forget where i got them from.

on the DOM understanding part perhaps one may want to get into sections of this video if not full... perhaps what u want may start at marker 28mins

hopefully it will get into explanations of how many Limits ran and where one can see Volume. Its best to understand that from the vids put together by the developers themselves

cheers n best

Great pointer and reference point in video. Downloaded it and will watch and rewatch. There are layers and layers of market data to get a handle on in AD. This is amazing. Thanks for the help

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  #188 (permalink)
 Chuck T 
Hannibal, Mo, USA
 
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Just wanted to post the text of the email I received from AD sales this afternoon and note that I was given a 20% discount refund on my paypal account. I believe Steven is sincerely trying to work thru the backlog and is showing tenacity in his determined mission on NT8 AD.

Email text:

We're very sorry about our delays: we don't intend to do business that way. We've obviously had problems communicating recently. We're still here: development for a Ninja 8 release has been consuming us; and we haven't stopped working on that.

We've issued a refund for a 20% discount on your purchase. You should see an email from PayPal.

We have activated one machine that you previously sent us, on the lifetime license: the machine ID is:

2A51014453D..................

Please let us know if we need to make any changes; and we can activate your second machine at any time.

Below is information about machine activation, downloading, the User Guide, and contact information.

We activate your machine by its Machine ID, which we need for you to email to us. Getting the Machine ID in NinjaTrader® is simple:

In the Control Center's Help menu, choose "About". In this window is an entry with your Machine ID. We only need for you to copy that and email that to us. Be sure to select and copy the entire ID.

With that, your lifetime license will be activated on the given machine. You may email it directly on a reply to this email.

If your machine changes in the future, we are able to switch your license to your active machine at any time: you would just need to notify us of the machine ID that you would like activated.

If you've begun a free trial, your machine will be activated on your lifetime license as soon as we receive your ID.

Downloading:

Auction Dashboard™ releases can be downloaded on this page:
[url=http://www.auctiondashboard.com/................ (edited as it was for paid users)

Documentation:

On this page, you will find Auction Dashboard's™ User Guide:
[I]deleted as it was pointed out by Emun I was careless in posting the link inadvertently
[/I]
The above manual is for users only; and so the website menus will not contain a link to that page.

Contact:

If you have questions at any time, you can email support:
support@auctiondashboard.com

We'll also welcome any feedback:
feedback@auctiondashboard.com

We can also be reached from the contact form on the website:
Contact - Auction Dashboard? - Advanced Order Flow Trading Software

Please accept gratitude for your valued business.

We await your Machine ID.


Safe trading,
Auction Dashboard™

Auction Dashboard? - Advanced Order Flow Trading Software

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  #189 (permalink)
 emun 
prague, czech republic
 
Experience: Advanced
Platform: NinjaTrader
Trading: NQ
 
Posts: 158 since May 2012
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Chuck T View Post


it is fine and it gives a good account of Steven... But I´m afraid that you didn´t read the text. Steven writes that the User guide is for users only and that´s the reason, why the website menus doesn´t contain the link to it. I don´t know why he do it so, but I strongly believe that you should respect it! The e-mail is for you, not for everybody

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  #190 (permalink)
 Chuck T 
Hannibal, Mo, USA
 
Experience: Intermediate
Platform: NT 7 & 8
Broker: AMP/CQG
Trading: NQ, YM, RTY, ES, GC, CL, HG
 
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Posts: 38 since Jan 2012
Thanks: 61 given, 74 received


emun View Post
it is fine and it gives a good account of Steven... But I´m afraid that you didn´t read the text. Steven writes that the User guide is for users only and that´s the reason, why the website menus doesn´t contain the link to it. I don´t know why he do it so, but I strongly believe that you should respect it! The e-mail is for you, not for everybody

Thanks, I was tired and busy and while editing my machine ID I failed to edit that link. It is done now. Sorry for the compromise, no harm intended. Just wanted to supply more info for those considering AD and to affirm Steven is still plowing through a back log of emails.

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  #191 (permalink)
 paps 
SF Bay Area + CA/US
 
Experience: None
Platform: TS, TOS, Ninja(Analytics)
Trading: NQ CL, ES when volatile mrkts
 
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Posts: 1,721 since Oct 2011
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one good thing is if auctiondahboard gets a skype account. Many of the vendors do have skype where one can leave them messages and they can get back as and when possible.

its better than a email hitting a black hole...or that way subs understand that the message reached. AD can take time to respond...thats okay

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  #192 (permalink)
 paps 
SF Bay Area + CA/US
 
Experience: None
Platform: TS, TOS, Ninja(Analytics)
Trading: NQ CL, ES when volatile mrkts
 
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Posts: 1,721 since Oct 2011
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@steevcoco hi Steven when can we expect a Ninja8 version of Auction Dashboard

cheers

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  #193 (permalink)
 sleip 
Karlsruhe, Germany
 
Experience: Advanced
Platform: Ninja
Broker: n/a with Rithmic
Trading: fdax, TF, CL, GC, YM
 
Posts: 85 since Jul 2014
Thanks: 52 given, 112 received

and helped me gain a 100% confidence on my trading.
I hope @Stevecoco the programmers are not leaving us alone.

The bad thing is, what about the Problem with a new machine ID when you get a new Computer. Is there anybody who can insert the new ID so the tool i paid for works on the new PC?

Steve, please respond to your customers!

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  #194 (permalink)
 Chuck T 
Hannibal, Mo, USA
 
Experience: Intermediate
Platform: NT 7 & 8
Broker: AMP/CQG
Trading: NQ, YM, RTY, ES, GC, CL, HG
 
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Posts: 38 since Jan 2012
Thanks: 61 given, 74 received


paps View Post
also another thing .....Order Flow probably needs to be thought of Market Orders/Limit Orders///Aggressive MO/Aggressive Limits.

AD is just a tool. But the same thing can be done with other tools or also charts. You can have exact info which is shown on a DOM also print on a chart if one desires. A common exanple is Ladder which people use...but you can do the same thing on a candle stick chart too. Whatever is most convenient to a user.

Limits & what happens at Limit Levels & how the market acts/re-acts to Aggressive Orders(MO/Limits) will define Order Flow.
Likewise the study of Delta at Limit Levels or otherwise may be helpful...which one needs to determine if they are or not



Paps you have shared some good thoughts here. And being intrigued by your screen shot I ventured out to the MZpack website ... MZpack ? Indicators for NinjaTrader

Wow! Nice market flow tools for cheap money... about the same cost as AD. I bought 'em and love 'em They had run a sale at Christmas that was over so I inquired about whether they were planning another sale, mentioned I saw the tools on futures.io and got a reply that they would gladly give me a discount. So together, AD and MZpack really give you some x ray vision.

I love the visual display these indicators give. The chart on the right is one example of the visual display of orderflow.

By the way, the MZpack team replies promptly to inquiries.


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  #195 (permalink)
 paps 
SF Bay Area + CA/US
 
Experience: None
Platform: TS, TOS, Ninja(Analytics)
Trading: NQ CL, ES when volatile mrkts
 
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Posts: 1,721 since Oct 2011
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Chuck T View Post
Paps you have shared some good thoughts here. And being intrigued by your screen shot I ventured out to the MZpack website ... MZpack ? Indicators for NinjaTrader

Wow! Nice market flow tools for cheap money... about the same cost as AD. I bought 'em and love 'em They had run a sale at Christmas that was over so I inquired about whether they were planning another sale, mentioned I saw the tools on futures.io and got a reply that they would gladly give me a discount. So together, AD and MZpack really give you some x ray vision.

I love the visual display these indicators give. The chart on the right is one example of the visual display of orderflow.

By the way, the MZpack team replies promptly to inquiries.


yupp ofcourse...since you can also have them on skype. goodluck

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  #196 (permalink)
 Chuck T 
Hannibal, Mo, USA
 
Experience: Intermediate
Platform: NT 7 & 8
Broker: AMP/CQG
Trading: NQ, YM, RTY, ES, GC, CL, HG
 
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sleip View Post
and helped me gain a 100% confidence on my trading.
I hope @Stevecoco the programmers are not leaving us alone.

The bad thing is, what about the Problem with a new machine ID when you get a new Computer. Is there anybody who can insert the new ID so the tool i paid for works on the new PC?

Steve, please respond to your customers!

Unfortunately we are at his mercy here. There is no way to do anything with the "machine ID" on our end. It is entirely in his court.

As a matter of fact I am still waiting for him to respond to my 9 day old request to apply my purchased license to my second machine which happens to be the desktop I use to trade. My laptop is licensed properly but since it was the first "trial" machine, for some reason he overlooked the second machine ID as he raced thru old emails. So, meanwhile, back at the ranch, I am waiting to be able to use the tool I have a license for but is disabled due to his lack of tending to business promptly.

Thankfully, the software is good enough that once licensed and taken care of in his server I really don't need him for anything. And the bright side of all this is that I have found some other worthy tools thru Paps posting of his set up. MZpack is some good stuff

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  #197 (permalink)
 sleip 
Karlsruhe, Germany
 
Experience: Advanced
Platform: Ninja
Broker: n/a with Rithmic
Trading: fdax, TF, CL, GC, YM
 
Posts: 85 since Jul 2014
Thanks: 52 given, 112 received

waht do you think? Is MZpack is a good alternative to AD?

I never find the time to take a free Trial for MZpack. On their website i could not find examples for a real foot print Chart.



Chuck T View Post

Thankfully, the software is good enough that once licensed and taken care of in his server I really don't need him for anything. And the bright side of all this is that I have found some other worthy tools thru Paps posting of his set up. MZpack is some good stuff


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  #198 (permalink)
 Chuck T 
Hannibal, Mo, USA
 
Experience: Intermediate
Platform: NT 7 & 8
Broker: AMP/CQG
Trading: NQ, YM, RTY, ES, GC, CL, HG
 
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Posts: 38 since Jan 2012
Thanks: 61 given, 74 received


sleip View Post
waht do you think? Is MZpack is a good alternative to AD?

I never find the time to take a free Trial for MZpack. On their website i could not find examples for a real foot print Chart.

Look above at Paps' posts. He states that all of the various products have strengths and weaknesses as they are unique. He focuses on what is best in each one and tries to learn and exploit it. There is no "footprint" per se in MZPack. They have their own unique way of showing you the order flow in various graphic displays. Watch their videos for the examples.

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  #199 (permalink)
 Chuck T 
Hannibal, Mo, USA
 
Experience: Intermediate
Platform: NT 7 & 8
Broker: AMP/CQG
Trading: NQ, YM, RTY, ES, GC, CL, HG
 
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Posts: 38 since Jan 2012
Thanks: 61 given, 74 received

Well, after several days I just got this email from Steven...

Hello Richard:


We hope you can forgive us for such slow communication recently. We have activated your machine on the lifetime license:

A08B02FA~~~~~~~~~~~~~~~~~~~~5CA

We are still here. Our resources have been consumed by development for a Ninja 8 release; and we haven't stopped working on that. It has taken up all of the resources that we have, and communication has suffered.

We promise we have a lot of very powerful tools coming together. We've also promised all existing users that they'll have a free update to NinjaTrader 8 when we have it, and we haven't stopped working on that part ... User will still have a free update for NinjaTrader 8.

Our development began a complete re-working of the code base which has just consumed us: we have an excellent expanded toolkit now, and we're just working hard on that to get it ready.

Please let us know if you have any issues.

Below is information about downloading, the User Guide, and contact information.

If your machines change in the future, we are able to switch your license to your active machine at any time: you would just need to notify us of the machine ID that you would like activated.

Downloading:

Auction Dashboard™ releases can be downloaded on this page:
~~~~~~~~~~~~~~~~~~

Documentation:

On this page, you will find Auction Dashboard's™ User Guide:
~~~~~~~~~~~~~~

The above manual is for users only; and so the website menus will not contain a link to that page.

Contact:

If you have questions at any time, you can email support:
support@auctiondashboard.com

We'll also welcome any feedback:
feedback@auctiondashboard.com

We can also be reached from the contact form on the website:
Contact - Auction Dashboard? - Advanced Order Flow Trading Software

Please accept gratitude for your valued business.


Safe trading,
Auction Dashboard™

Auction Dashboard? - Advanced Order Flow Trading Software


This was followed by another email refunding me $15 on the second license with an apology for the slow service.

Apparently the guy is just buried in his NT8 development but tries to come up for air and make amends every so often.

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  #200 (permalink)
 mhamrin 
Fort Worth TX USA
 
Experience: Intermediate
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Trading: ES
 
Posts: 41 since Sep 2015
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sleip View Post
waht do you think? Is MZpack is a good alternative to AD?

I never find the time to take a free Trial for MZpack. On their website i could not find examples for a real foot print Chart.

I've been using both of these for a about 7 months (plus one other program). You won't be wasting your $$ to buy both. It will take a while to set up the way you like and will take a while to understand. But then you will find correlates between these programs that do have some significant set ups.

I started with MZpack and it is very recourse intensive. I custom built and overclocked a desktop system just to be able to handle the back testing. Although the Rusky's (good guys) have been fixing a lot of issues and it runs smoother now.

I've spent months looking at every trading system I could find available. There is NOTHING out there that compares to these two product for the price. There are some other good programs but they are like thousands more...or a subscription.

Side note: I agree with the CS issues with AD. I choose to walk on egg shells with steve just so one day he doesn't say screw it and sell out or something...because he's tired of everybody's belly-aching. Yeah, I wish responses were quicker but I understand he is focusing his energy into the product. I wish the product cost double with better CS...but it's his company. He could be charging many times more for AD and I would just have to pay for it. In the meantime I recommend we all express our appreciation to him for him and his creation. I've told him to charge more and he should.

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