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Topstep's Nick Dolby (Social Media and Community Coordinator) - Ask me Anything (AMA)


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Topstep's Nick Dolby (Social Media and Community Coordinator) - Ask me Anything (AMA)

  #1011 (permalink)
 skfutures 
North vancouver
 
Experience: Beginner
Platform: Ninjatrader, Firetip
Trading: ES YM
Posts: 131 since Oct 2016
Thanks Given: 108
Thanks Received: 42

I was a funded trader for tst for four months early this year.
I had issue with sl getting triggered tick or two before it actually came to that price.
I had TStrader as well as NT. NT never hit the stop and TStrader never hit the stop.
I asked why I was tapped out and they gave me a screenshot of time I was tapped out and told me price did came down to my sl. In live I never saw the price hit my stop nor historical data. about 15 minutes later it hit my stop and I had plenty of time to come out with profit or BE during that time.
They also told me nobody has any issue with it and told me to reinstall tstrader and make sure I have faster internet.
300 Mbps isn't fast enough I guess.

Anyway I am no longer funded trader with TST but I thought I should share my experience as well.

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  #1012 (permalink)
 
Big Mike's Avatar
 Big Mike 
Manta, Ecuador
Site Administrator
Developer
Swing Trader
 
Experience: Advanced
Platform: Custom solution
Broker: IBKR
Trading: Stocks & Futures
Frequency: Every few days
Duration: Weeks
Posts: 50,396 since Jun 2009
Thanks Given: 33,172
Thanks Received: 101,537

Hi guys,

It is my pleasure to welcome back John Hoagland with TopstepTrader for a webinar on Tuesday, September 25th @ 4:30PM Eastern US.

The title for this event is "5 Traits of Market Wizards - Pattern Their Approach to Futures", and bullet points include:

- Analyze the tactics and techniques from Larry Benedict, Tony Saliba, Linda Raschke and Dr. Brett Steenbarger (all recently interviewed by TST)
- Learn from the “Market Wizards” (by Jack Schwager)
- Why every successful trader has early setbacks
- The five traits that made these traders successful over their long careers
- How you can learn and improve your trading using other people’s money (OPM)

Register for the event:
https://on.futures.io/n8vg7

Mike

We're here to help: just ask the community or contact our Help Desk

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  #1013 (permalink)
 
Big Mike's Avatar
 Big Mike 
Manta, Ecuador
Site Administrator
Developer
Swing Trader
 
Experience: Advanced
Platform: Custom solution
Broker: IBKR
Trading: Stocks & Futures
Frequency: Every few days
Duration: Weeks
Posts: 50,396 since Jun 2009
Thanks Given: 33,172
Thanks Received: 101,537


Webinar recording:



Mike

We're here to help: just ask the community or contact our Help Desk

Quick Links: Change your Username or Register as a Vendor
Searching for trading reviews? Review this list
Lifetime Elite Membership: Sign-up for only $149 USD
Exclusive money saving offers from our Site Sponsors: Browse Offers
Report problems with the site: Using the NexusFi changelog thread
Follow me on Twitter Visit my NexusFi Trade Journal Started this thread
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  #1014 (permalink)
 
TradingOgre's Avatar
 TradingOgre 
Evans GA/USA
Legendary Market Wizard
 
Experience: Intermediate
Platform: NinjaTrader
Broker: NinjaTrader Brokerage - Philip Capital
Trading: NQ,ES,6E,CL
Posts: 556 since Jul 2018
Thanks Given: 908
Thanks Received: 1,672

Received an email from them regarding their Christmas specials, see below:




So, naturally I thought cool, I know I was going to run into December anyway so I paid for the 150k plus 1 reset. Come to find out that cannot be applied to my current combine. So, now I am screwed out of $380 bucks because they won't refund my purchase that was based on misleading information on their part.

THERE WAS NOTHING IN THE EMAIL OR IN THE LANDING PAGE WHEN I CLICKED ON THE LINK THAT SAID ANYTHING ABOUT THIS NOT BEING ABLE TO BE APPLIED TO AN EXISTING COMBINE!

Come on TopStep, step up and make this right. You mislead me and like a sucker I fell for it.

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  #1015 (permalink)
jsk123
Hyderabad,India
 
Posts: 88 since Oct 2013
Thanks Given: 44
Thanks Received: 21

it was not like this few years ago when I was with them...

so many "reset" packages... WOW....

i guess they're catering for many type of individuals with this... very nice...

  #1016 (permalink)
 
TradingOgre's Avatar
 TradingOgre 
Evans GA/USA
Legendary Market Wizard
 
Experience: Intermediate
Platform: NinjaTrader
Broker: NinjaTrader Brokerage - Philip Capital
Trading: NQ,ES,6E,CL
Posts: 556 since Jul 2018
Thanks Given: 908
Thanks Received: 1,672


TradingOgre View Post
Received an email from them regarding their Christmas specials, see below:


So, naturally I thought cool, I know I was going to run into December anyway so I paid for the 150k plus 1 reset. Come to find out that cannot be applied to my current combine. So, now I am screwed out of $380 bucks because they won't refund my purchase that was based on misleading information on their part.

THERE WAS NOTHING IN THE EMAIL OR IN THE LANDING PAGE WHEN I CLICKED ON THE LINK THAT SAID ANYTHING ABOUT THIS NOT BEING ABLE TO BE APPLIED TO AN EXISTING COMBINE!

Come on TopStep, step up and make this right. You mislead me and like a sucker I fell for it.

Refund issued. Thank you for making this right.

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  #1017 (permalink)
Topstep
Chicago, IL
 
Posts: 293 since Feb 2013
Thanks Given: 77
Thanks Received: 746


TradingOgre View Post
Refund issued. Thank you for making this right.

TradingOgre - we messed up on how we initially handled your inquiry and sincerely apologize.

As you know since initially responding to your inquiry, we have refunded you for your purchased Package, as well as provided you a courtesy refund for a Reset as an additional way to say we're sorry.

In addition, though it was already explicit in the FAQs that a Trading Combine Package could only be applied to a new account, we took your feedback to heart and made changes directly to our landing page and emails to ensure that we eliminate any confusion that other traders may have.

Here's to your success and trade well.

  #1018 (permalink)
 
Fibbee's Avatar
 Fibbee 
Boston, MA. United States
 
Experience: Intermediate
Platform: Ninja
Trading: Futures and Forex
Posts: 159 since Sep 2011
Thanks Given: 102
Thanks Received: 166

Hi Mike,

I was hoping you could provide information and data on what percentage of people who aquire a live trading account, are able to maintain and grow the account for a year or more?

To be clear, I do not care about anyone's personal information, or whether they are systematic VS disgretionary, etc.

An ideal response would be something like:

Yes, here's Bob for example, (link to Bob's account info) Bob has grown a 50k account to 75k over the last 12 months. Bob attributes his success to trading the 50k account using the more conservatives metrics of the 30k account to ensure his success.

I don't personally care how Bob is trading, I.E. market profile VS whatever. I would like to see proof that someone is able to stay in the funded program for more than 30 days or the first 5k. I don't care for your marketing that Jack from Jersey withdrew $2500; good for Jack, but that helps no one.

I, and probably many others here, would like to glean information about what is an ideal approach to longevity with your program.

Visit my NexusFi Trade Journal
  #1019 (permalink)
Topstep
Chicago, IL
 
Posts: 293 since Feb 2013
Thanks Given: 77
Thanks Received: 746


Fibbee View Post
Hi Mike,

I was hoping you could provide information and data on what percentage of people who aquire a live trading account, are able to maintain and grow the account for a year or more?

To be clear, I do not care about anyone's personal information, or whether they are systematic VS disgretionary, etc.

An ideal response would be something like:

Yes, here's Bob for example, (link to Bob's account info) Bob has grown a 50k account to 75k over the last 12 months. Bob attributes his success to trading the 50k account using the more conservatives metrics of the 30k account to ensure his success.

I don't personally care how Bob is trading, I.E. market profile VS whatever. I would like to see proof that someone is able to stay in the funded program for more than 30 days or the first 5k. I don't care for your marketing that Jack from Jersey withdrew $2500; good for Jack, but that helps no one.

I, and probably many others here, would like to glean information about what is an ideal approach to longevity with your program.

Hi @Fibbee. Success in a Funded Account varies from trader to trader. Some traders want to be proprietary traders and continue to trade with TopstepTrader, but others want to build a trading stake and demonstrate consistency and then trade in a brokerage account. Either is great with us. TopstepTrader is here to provide an alternative to losing $10s of thousands of your own capital learning to trade. Too many of us have done that.

To give you an example of how goals are different, just yesterday, we had a trader who had the best single trading day yet - a gain of $8,200 in his Funded Account. After that huge day, he requested a $5,000 withdrawal. WE LOVE THAT! He could have withdrawn his entire balance and our reaction would be the same - let's celebrate his success!

If you are looking for stories of our funded traders, you can keep an eye on our blog or subscribe to our Monthly Highlights email. In addition, in our new private Facebook Group, some of our funded traders will share their progress and answer questions.

Longevity is not based on our program. The program helps traders learn risk management which will lead to more disciplined and strategic trading.

  #1020 (permalink)
 
Fibbee's Avatar
 Fibbee 
Boston, MA. United States
 
Experience: Intermediate
Platform: Ninja
Trading: Futures and Forex
Posts: 159 since Sep 2011
Thanks Given: 102
Thanks Received: 166


In years past you have made improvements to your program at the beginning of the year. Are you going to be making any changes for 2019?

A couple of personal suggestions:

Provide more realistic drawdowns as a percentage of account value so that people can create systems that have a chance of success within your framework.

Institute a single 15 day combine with the rules of the LTP and stop the step 1 and 2. Consistency over a 15 day period is still consistency. Or just stop being disingenuous and state clearly it's 12k to pass and not 6k.

Establish a frequent flyer program for people to receive free combines. After all they're just a Sim account that is of no cost to you.

Reinstitute the pay for a combine and trade till you make or break. This 30 day subscription hamster wheel is not cool.

Reimburse a portion of combine fee's to people when they go live in the form of additional drawdown or cash back.


I realize some of these are ideas are radical but why not?

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Last Updated on January 31, 2023


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