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Shark Indicators (www.sharkindicators.com) / Shark Bloodhound


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Shark Indicators (www.sharkindicators.com) / Shark Bloodhound

  #111 (permalink)
 Obelixtrader 
Slovakia
 
Experience: Intermediate
Platform: Ninjatrader 8
Broker: Interactive Brokers,Tastytrade,Birdwingo
Trading: K200M,KOSDQ150,US stock option
Posts: 220 since Aug 2009
Thanks Given: 116
Thanks Received: 109

Hi,
Have question about Incoming Market Data Throttle in BlackBird. iF I understand it correctly its type of delay?A lower value increases how often BlackBird is updated, and may impact NinjaTrader performance. A higher value will decrease how often BlackBird is updated, and increase NinjaTrader performance. The value is the number of milliseconds that BlackBird waits between updates. The minimum value is 200 (ms). That means if i received signal first delay will be 250ms by NT8 chart update and than blackbird another 200ms for executions total 450ms. Is this correct?

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  #112 (permalink)
 
PilotTrader's Avatar
 PilotTrader 
New Brunswick NJ/USA
 
Experience: Intermediate
Platform: NT7, NT8
Trading: NQ, CL, GC, NG, HG
Posts: 157 since Aug 2014
Thanks Given: 106
Thanks Received: 355


Obelixtrader View Post
Hi,
Have question about Incoming Market Data Throttle in BlackBird. iF I understand it correctly its type of delay?A lower value increases how often BlackBird is updated, and may impact NinjaTrader performance. A higher value will decrease how often BlackBird is updated, and increase NinjaTrader performance. The value is the number of milliseconds that BlackBird waits between updates. The minimum value is 200 (ms). That means if i received signal first delay will be 250ms by NT8 chart update and than blackbird another 200ms for executions total 450ms. Is this correct?

What did the folks at Sharkindicators say about this?

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  #113 (permalink)
 
Big Mike's Avatar
 Big Mike 
Manta, Ecuador
Site Administrator
Developer
Swing Trader
 
Experience: Advanced
Platform: Custom solution
Broker: IBKR
Trading: Stocks & Futures
Frequency: Every few days
Duration: Weeks
Posts: 50,322 since Jun 2009
Thanks Given: 33,143
Thanks Received: 101,477


Hi guys,

It is my pleasure to welcome Jeremy Tang @ SharkIndicators for our 376th webinar event, on Thursday, January 23rd @ 4:30 PM Eastern US.

The title for the event is "Automated Trades That Mimic a Human Trader", and bullet points include:

Discretionary traders think auto traders suck, and vice versa. You're either team discretionary or team auto. But what if we told you it didn't matter. That you could have the best of both worlds. Regardless of your viewpoint you'd want to trade with the most sophisticated tools at your disposal, right? That's what we set out to build with BlackBird. Come see for yourself.

- Discover why the BlackBird trade manager has become an indispensable component to so many traders' toolkits.
- Learn why the entry is only a small part of the equation of a successful trade.
- This will be a focused demo session followed by an open Q&A.



Register for the event:
https://on.nexusfi.com/151os

Mike

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  #114 (permalink)
 
Big Mike's Avatar
 Big Mike 
Manta, Ecuador
Site Administrator
Developer
Swing Trader
 
Experience: Advanced
Platform: Custom solution
Broker: IBKR
Trading: Stocks & Futures
Frequency: Every few days
Duration: Weeks
Posts: 50,322 since Jun 2009
Thanks Given: 33,143
Thanks Received: 101,477

Webinar recording:



Please give us feedback and comments:

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Mike

We're here to help: just ask the community or contact our Help Desk

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The following user says Thank You to Big Mike for this post:
  #115 (permalink)
 ralett 
Thousand Oaks, Calfornia
 
Experience: Intermediate
Platform: NinjaTrader 8
Broker: Ninja with Rithmic
Trading: CL NQ RTY
Posts: 31 since Mar 2018
Thanks Given: 14
Thanks Received: 46

HI. I am considering purchasing Bloodhound and Blackbird. I'm curious about their responsiveness to technical support questions.

I sent an inquiry to them using their technical support link. It was sent on Friday, Feb 21 and so far I have gotten no response.

I am not impressed by the lack of response given their product costs 2x what I paid for my Ninja Trader lifetime license.

Anyone have any experience actually getting technical support to respond?

Thanks

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  #116 (permalink)
 
dgresens's Avatar
 dgresens 
Lake Oconee GA
 
Experience: Intermediate
Platform: NT8
Broker: APEX Trader Funding & NinjaTrader
Trading: Indices, Currencies, Energy, Metals
Posts: 31 since Dec 2010
Thanks Given: 11
Thanks Received: 24


ralett View Post
HI. I am considering purchasing Bloodhound and Blackbird. I'm curious about their responsiveness to technical support questions.

I sent an inquiry to them using their technical support link. It was sent on Friday, Feb 21 and so far I have gotten no response.

I am not impressed by the lack of response given their product costs 2x what I paid for my Ninja Trader lifetime license.

Anyone have any experience actually getting technical support to respond?

Thanks

I own some of their other indicators, I have never had a problem with tech support. Very timely, sometimes after hours I will get a response also. I would suspect, your email was lost in the shuffle.

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  #117 (permalink)
 rkost 
Rochester, NY/USA
 
Experience: Intermediate
Platform: ninjatrader
Trading: es
Posts: 6 since Nov 2011
Thanks Given: 3
Thanks Received: 1

I get a response from them in a day or two. Never had a problem. Did you use [email protected]

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The following user says Thank You to rkost for this post:
  #118 (permalink)
 ralett 
Thousand Oaks, Calfornia
 
Experience: Intermediate
Platform: NinjaTrader 8
Broker: Ninja with Rithmic
Trading: CL NQ RTY
Posts: 31 since Mar 2018
Thanks Given: 14
Thanks Received: 46


rkost View Post
I get a response from them in a day or two. Never had a problem. Did you use [email protected]

I used the support form that they have listed as a way to contact technical support. I'll try sending one directly to the email address. At least I can track exactly when I sent it...

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  #119 (permalink)
 
Riverend's Avatar
 Riverend 
Westlake, Oh
 
Experience: Beginner
Platform: NinjaTrader
Trading: CL
Posts: 356 since Jun 2009
Thanks Given: 1,519
Thanks Received: 220

I use Bloodhound and Black products for several years now. They always get back to me if I have questions. Plus They have work shops every thurs. and friday where you can ask questions

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  #120 (permalink)
 sigmatrader 
Blythe, CA
 
Experience: Advanced
Platform: NinjaTrader7 and 8
Broker: Rithmic
Trading: CL, GC, UB
Posts: 66 since Sep 2009
Thanks Given: 69
Thanks Received: 62


I've been with SharkIndicators since they began promoting BloodHound(setups) and Raven(trading) some years ago. Took Blackbird(trade manager) more years of development. I always use the [email protected] for questions, although they do prefer a trader to use the support form because answers can be categorized and viewed by anyone in their forum. I have found using the email gets quicker responce, i.e. same day or within 24 hours. Questions relating to Bloodhound template configuration can be asked on Thursday and Blackbird on Friday. Registration for their free webinars are on their website. Of all the trading companies I've delt with in decades of trading I give them an "A" rating.

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