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futures io is the largest futures trading community on the planet, with over 100,000 members. At futures io, our goal has always been and always will be to create a friendly, positive, forward-thinking community where members can openly share and discuss everything the world of trading has to offer. The community is one of the friendliest you will find on any subject, with members going out of their way to help others. Some of the primary differences between futures io and other trading sites revolve around the standards of our community. Those standards include a code of conduct for our members, as well as extremely high standards that govern which partners we do business with, and which products or services we recommend to our members.

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  #1 (permalink)
Elite Member
Georgia, US
Trading Experience: None
Platform: Various
Favorite Futures: Various
josh's Avatar
Posts: 4,963 since Jan 2011
Thanks: 5,248 given, 11,728 received

I am writing this post to review the service.

For the first couple of months I was pleased with the service. It is only about $30 or so per month, and the commentary is usually brief and to the point, and gets me the info I need and doesn't include too much nonsense.

Then on two separate occasions I was pushed into a 5-minute delayed feed, presumably because of billing issues. The problem was totally on their end, as the problem was resolved the next day without my intervention. The issue I have is outlined below, but basically I was out of commission for the entire day twice in a 20 day period. Unacceptable.

What put me AT the tipping point was that when I emailed support, it took from one day once, to three days (weekend included) the second time to receive a response. After mentioning to them that I was disappointed it took so long for a reply, I received this courteous but unhelpful response:

talking forex
I appreciate the points you raise but I hope you can understand there is
only so much customer support we can provide for a service that costs just
£20 per month.

We shall do our best to limit problems in the future and we apprecaite you
as a user.

Nice, but ultimately translated on my end as: "too bad, we will try to do better." Okay, but not really customer service. I am happy with the price, but in this case you get what you pay for.

Today was the final straw. Several times while on the live stream, the stream switched over to the test audio stream. I manually switched it to test, and back to live, and it was fine for a few minutes, but after 4 or so times doing this, I cancelled my subscription. I hate to, because the price is right and the service itself is good and fast, but I just can't deal with these distractions. Ultimately, I'd say give this service a try if you are willing to see if your experience will be better; when it works, it's great. When it doesn't, it's frustrating.

I am currently in the market for a new service -- I care about the usual economic data reports for the US mainly, and if they were to give earnings for key stocks like aapl, goog, it would be a nice plus. Also, anything ECB-related is a must, or any news that's in any way linked to euro stability, US monetary/fiscal policy (Bernanke speaking, Obama speaking, key votes in the house/senate), this is a must as well. If you have any recommendations please either post here or PM me.

  #2 (permalink)
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  #3 (permalink)
Site Administrator
Manta, Ecuador
Trading Experience: Advanced
Platform: My own custom solution
Favorite Futures: E-mini ES S&P 500
Big Mike's Avatar
Posts: 46,976 since Jun 2009
Thanks: 29,956 given, 87,230 received


Please use this existing thread:


Due to time constraints, please do not PM me if your question can be resolved or answered on the forum.

Need help?
1) Stop changing things. No new indicators, charts, or methods. Be consistent with what is in front of you first.
2) Start a journal and post to it daily with the trades you made to show your strengths and weaknesses.
3) Set goals for yourself to reach daily. Make them about how you trade, not how much money you make.
4) Accept responsibility for your actions. Stop looking elsewhere to explain away poor performance.
5) Where to start as a trader? Watch this webinar and read this thread for hundreds of questions and answers.
Help using the forum? Watch this video to learn general tips on using the site.

If you want
to support our community, become an Elite Member.

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