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Ransquawk/Talking-Forex

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  #1 (permalink)
 wldman 
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Hey Guys,

I use Ransquawk/Talking-Forex for live news feed. They are very good. Here is my problem. Every month for the last few my payment to them has been denied. The bank claims that it is a Visa card issue due to the offshore nature of the transaction. Never an issue over the last two years until May or June.

So the bank claims it is Visa and there is NOTHING I can do except call each month to re-authorize the transaction. What happens is that I get an e-mail telling me payment was rejected. If I get on it ritht that second I still lose two or three days of news feed...which means trade deaf or don't trade.

Does this happen to anyone else that is using Rans or Talking Forex? I can not believe that all US customers are forced through this each month. Does anyone have any ideas to remedy this issue? DB

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 Big Mike 
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If I understand correctly, Ransquawk owns Talking Forex. Am I right?

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 Big Mike 
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For those having problems with Ransquawk, might consider



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 xplorer 
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Big Mike View Post
If I understand correctly, Ransquawk owns Talking Forex. Am I right?

Mike

Yes. One could look at RANsquawk as the service used by institutions, whereas Talking FX is the smaller sister appealing to retail customers.

I would say that the main market moving events are reported by both services.

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 xplorer 
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A couple of days ago I received this by Talking Forex



Up until now, I had been paying 20 GBP (~25 USD) per month for a real-time audio feed and access to their text feed as well.

Even as they raised prices to 30 GBP/month I was kept on my old price as regular customer, which was nice.


However, they had started removing bits of their services over the last year or so.

For instance, in their economic releases calendar for the day, many releases included a range (Low/High) as well as the expected figures, but they gradually phased that off.




They also used to have a direct feed to events such as ECB conferences. They advertised that as free (i.e. included with my subscription) but after a few months they moved it to the more premium RANsquawk service.


Now they've got to the point where the single most valuable service, i.e. a real-time audio feed, is no longer on the table.

Needless to say, I cancelled my subscription. I liked the guys, they were always very professional in delivering the news and economic releases, but I found no justification in the change of service. Plus, I'm not willing to pay 75 GBP a month (that would be the 75% discount on the RANsquawk fee which is 300 GBP) for a service I had been paying 20/month - I consider that a bit of a rip off.

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 forgiven 
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when news brakes is it filtered ..meaning the moderator tell you what to do with it, or is it in time to trade on it. an example of filter news would be U.S. is bombing North Korea ..SELL .. fed cuts interest rates ..buy..

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 xplorer 
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forgiven View Post
when news brakes is it filtered ..meaning the moderator tell you what to do with it, or is it in time to trade on it. an example of filter news would be U.S. is bombing North Korea ..SELL .. fed cuts interest rates ..buy..

Absolutely not. They do not provide buy/sell recommendations, which is why I liked them. They simply provide, on top of scheduled data releases, news that are likely to move markets. It's up to the trader to determine what to do.

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 Keab 
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After having no sqwawk at all on thursday it has come back muffled and is now 1min 10 secs delayed. Absolute joke, missed out on the surprise data moves on Friday. Am fuming. They're useless.

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 Keab 
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Due to the new delay of over 1 minute, constantly muffled voice feed, and absolutely no warning or feedback of the new downgrade in service I have cancelled my subscription.

Except they neither ransqwawk nor talking forex responded to my emails and then billed me at the end of December despite numerous requests to cancel my subscription.
Whatever is going on it has the smell of a scam so I would best avoid. I was lucky I used my credit card otherwise I would have been charged and would still be charged as they are not responding to any request to end the service.

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 xplorer 
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Keab View Post
Due to the new delay of over 1 minute, constantly muffled voice feed, and absolutely no warning or feedback of the new downgrade in service I have cancelled my subscription.

Except they neither ransqwawk nor talking forex responded to my emails and then billed me at the end of December despite numerous requests to cancel my subscription.
Whatever is going on it has the smell of a scam so I would best avoid. I was lucky I used my credit card otherwise I would have been charged and would still be charged as they are not responding to any request to end the service.

This is odd. I have not been a paying customer for a long while and yet they still reply to my enquiries, as recently as last month.

Are you sure you have the right contact details?

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 wldman 
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at all in a news reliant method and you are hung.

Rans, when I was using it was ahead and very reliable. I think I paid 20 British pounds a month.

-Dan

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 xplorer 
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at all in a news reliant method and you are hung.

Rans, when I was using it was ahead and very reliable. I think I paid 20 British pounds a month.

-Dan

Dan, that was likely TFX. RanSquawk fees tend to be much higher.

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 wldman 
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I believe we were on that right in a period of transition for them. Something may have happened that allowed us a "grandfather" type situation.

The Russian girl Olga that works for a competitive news service was our prior vendor. Maybe we got a "trial" that was equal to the premium service then continued at the divisional rate.

Sorry if I've made a bad statement.

But, regardless, if you are not first when trading "news" you are the bag holder for who ever is first. It is a hard game if you are not willing to spend the money, especially in "algo world"

-Dan

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 itrader46 
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Hello everybody.
I have a subscription with Talking Forex squawk service since last November and it was working pretty well.

For a few weeks though, the audio suddenly stopped, there are no live news anymore and they won't reply to my emails.

To add insult to injury, today I've been charged again for the unusable service and when I emailed them to the email address in the payment invoice to stop my subscription, the email address doesn't exist, so be aware and please feel free to share any similar experience with this service.

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 xplorer 
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itrader46 View Post
Hello everybody.
I have a subscription with Talking Forex squawk service since last November and it was working pretty well.

For a few weeks though, the audio suddenly stopped, there are no live news anymore and they won't reply to my emails.

To add insult to injury, today I've been charged again for the unusable service and when I emailed them to the email address in the payment invoice to stop my subscription, the email address doesn't exist, so be aware and please feel free to share any similar experience with this service.

If you have been paying by credit card or paypal, I would suggest, given you can't get in touch with them, to ask for a refund explaining the issue.

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 itrader46 
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Xplorer, I wish it was that easy, but it is a subscription I made, against common sense, on my debit card and I had to call the bank, they said I have to get the provider to cancel the subscription (which they won't do), then I had to open a case and it may take up to 24 working day to get done.
Until then, if anybody wants some tips on how you can waste money on useless services, I can help...

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 xplorer 
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itrader46 View Post
Xplorer, I wish it was that easy, but it is a subscription I made, against common sense, on my debit card and I had to call the bank, they said I have to get the provider to cancel the subscription (which they won't do), then I had to open a case and it may take up to 24 working day to get done.
Until then, if anybody wants some tips on how you can waste money on useless services, I can help...

I could be wrong, but I've read somewhere that TFX/Ransquawk were acquired by another company not too long ago. I can't remember where I've read this - could be even here on FIO.

This may be the reason you are perhaps unable to reach them.

I'm not justifying their disservice to you - maybe you can dig around and try and reach them in a different way.

Perhaps try via FB/Twitter, etc.

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 Psy24X 
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xplorer View Post
I could be wrong, but I've read somewhere that TFX/Ransquawk were acquired by another company not too long ago. I can't remember where I've read this - could be even here on FIO.

This may be the reason you are perhaps unable to reach them.

I'm not justifying their disservice to you - maybe you can dig around and try and reach them in a different way.

Perhaps try via FB/Twitter, etc.

Now, if I google RANsquawk I get redirected to Newsquawk.

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 TWDsje   is a Vendor
 
 
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You are correct that they renamed to news squawk. They are still ransquawk on twitter though.

I have to say I really like their service, and wish I could better afford it. On their blog they post a morning rundown that everyone can read for free that I find highly effective. When I was trialing their fixed income service they gave info on corporate bond offerings and incoming block trades that I made money on. I can't seem to find that information anywhere else. So it is definitely worth it.

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