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Rancho Dinero / Acme Market Analytics (www.ranchodinero.com)

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Rancho Dinero / Acme Market Analytics (www.ranchodinero.com)

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  #111 (permalink)
san francisco, CA / USA
Experience: Beginner
Platform: TOS
Trading: Dow
Posts: 21 since Jan 2019
Thanks: 4 given, 4 received

IBLAB View Post
[SIZE="5"]The product provided by Rancho D. is superb-""Acme Analytics"" There are many well written help pages by Rancho on Acme site to guide one. Perhaps one may not have hand holding although -once one becomes familiar with product the questions are few and support is on limited basis available- Product is excellent! GL 2 you.

I agree that the product does look promising... and I would also agree that once someone becomes familiar with the product, the questions will be fewer..

The issue I have is that I am looking to leverage the product to trade - not spend significant time and energy to learn the product and become an expert at that.

For that, I would argue that initial hand holding would be very helpful.. RTFM is fine once you know some basics.. They may have created a better mouse trap, but if customers don't know how to set it up... ?

I would also agree with your comment that support is available on a limited basis.. 'limited' is truly LIMITED - as in barely exists - beyond referring one to the support page.

Oh.. finally, contrast the 'support' provided by RD / Acme vs. the really good ones provided by Ninja Trader or even ToS

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  #112 (permalink)
Virginia Beach/USA
Experience: Intermediate
Platform: NinjaTrader
Broker: Ninja Trader Brokerage
Trading: Russell
Posts: 6 since Aug 2014
Thanks: 28 given, 1 received

Well maybe I just can't read, which is a real possibility LOL, but I do not find their help guides well written. But far worse for me was asking any questions. I have dealt with a lot of vendors over my years learning to trade. I have never had a worse experience then with their technical support guy. I have resisted the temptation to buy something from them that I liked based solely on my last experience. I am glad you are having a better experience with them than I did.

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  #113 (permalink)
Wilmington ,NC ,United States
Experience: Master
Platform: ninja
Trading: futures
IBLAB's Avatar
Posts: 29 since May 2014
Thanks: 134 given, 10 received

I'm sure u read well and I understand your comments- All I may share is that Acme Analytics on NT8 is an exceptional "TOOL" !!!!! -Yes it takes time and sure you will resolve this process with study-effort- Personally I have not used another although i have heard most independent chart systems require significant effort and well worth it. I am clearly NOT ""IT "" expert by any means and required much work and assistance from real computer experts. Once you accomplish the basics you will find Acme Analytics fabulous IMHO. Good luck and best to you. G-nite

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