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Rancho Dinero / Acme Market Analytics (www.ranchodinero.com)
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Rancho Dinero / Acme Market Analytics (www.ranchodinero.com)

  #101 (permalink)
Jacksonville Florida USA
 
Trading Experience: Beginner
Platform: NT8
Favorite Futures: ES, NQ
 
Posts: 2 since Apr 2018
Thanks: 0 given, 1 received

Rancho Dinero

So my first post and it's about a vendor... Just haven't had much to contribute, but I do on this topic. Their indicators are excellent. What you do with them is up to you. Tools don't make a master carpenter and brushes don't make an artist. I am a big believer in having good tools.

Now in terms of working with Rancho, they are draconian regarding business matters. Want to upgrade? Wait for your current term to end. Same for downgrade. Seems to be more of a back-end accounting system issue. The one thing that really ticked me off was paying $10 for a new machine ID. And decently enough a few months later after an OS change generated a new ID they were no longer charging. That's cool and the right thing to do.

Note when you buy their stuff, you're on your own. There's very little content to help apply the tools to the market. There is some attempt, but it's minimal and not very helpful. At first I found this very frustrating, but after about 9 months of using the tools I realize it's about how you personally interpret what the tools provide and the actions you take.

Just like any indicator on your chart.

As far as their technology, no complaints. Sometimes I have to restart NJ script or reload data. The playback function can yield missing bars, etc. but for the most part, I can replay markets and work live without issue.

--VSPEEDS

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  #102 (permalink)
Legendary Market Chamois
Chicago, IL
 
Trading Experience: None
Platform: NT8,NT7,TWS,FOREX.COM app
Broker/Data: InteractiveBrokers, NinjaTrader Brokerage FOREX.COM, IQFeed
Favorite Futures: The one I'm creating in the present....ES, ZF, ZN, ZB, FX pairs
 
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VSPEEDS View Post
So my first post and it's about a vendor... Just haven't had much to contribute, but I do on this topic. Their indicators are excellent. What you do with them is up to you. Tools don't make a master carpenter and brushes don't make an artist. I am a big believer in having good tools.



Now in terms of working with Rancho, they are draconian regarding business matters. Want to upgrade? Wait for your current term to end. Same for downgrade. Seems to be more of a back-end accounting system issue. The one thing that really ticked me off was paying $10 for a new machine ID. And decently enough a few months later after an OS change generated a new ID they were no longer charging. That's cool and the right thing to do.



Note when you buy their stuff, you're on your own. There's very little content to help apply the tools to the market. There is some attempt, but it's minimal and not very helpful. At first I found this very frustrating, but after about 9 months of using the tools I realize it's about how you personally interpret what the tools provide and the actions you take.



Just like any indicator on your chart.



As far as their technology, no complaints. Sometimes I have to restart NJ script or reload data. The playback function can yield missing bars, etc. but for the most part, I can replay markets and work live without issue.



--VSPEEDS



Nice post.

Iíve been using Rancho since 2011. Big fan of Troy. Back then $800 got me everything, lifetime. I have added his new Order Flow tools so he got some more from me.

His tools are awesome. Very solid. Beautiful to look at. Which helps. I know I can trust my tools under stress.

As far as his skills he is pretty much the best in my book. Ex-Microsoft software engineer. Knows .NET, Windows, C# and WFP and more.

But, yes, you have to have a very solid case to get Troy to add features or change something. Like finding a bug or......

I do find there is adequate documentation, though. But maybe Iím just more familiar with his stuff.

Ron



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  #103 (permalink)
Hawaii at the beach
 
Trading Experience: Beginner
Platform: Nt8, MotiveWave, TOS
Broker/Data: S5
Favorite Futures: ES, ZB fine alcohol and muscle cars
 
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Posts: 517 since Apr 2013
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I still use ACME daily...for the past 4 years

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  #104 (permalink)
Denver, CO, USA
 
Trading Experience: Master
Platform: NinjaTrader, ThinkorSwim, WealthLab Pro
Favorite Futures: Bond Futures, ES, Options, Stocks, SPY, SPX
 
Posts: 1 since Jul 2010
Thanks: 11 given, 1 received

Rancho Dinero/Acme Volume Impression Indicator and Overall Quality of Support

I'd like to know if there are any current Acme VI users who could comment on their impression of the tool.

I've used FinAlgs MarketBalance and the Acme VI and each has their strengths and weaknesses. I prefer the Acme tool, but there are a couple of things that I find bothersome.

1. When you shift the VI chart down, long Volume columns cover the footer. I was told by their support guy this am that the indicator did this by design. I've used MarketDelta for years and, as I said Muly's MarketBalance and neither of these tools place the vol columns in front of the footer. The data always is BEHIND THE FOOTER. To design the indicator so that the data obscures the footer by design just seems odd to me.

2. There are no Session/Period Letters along the top to the footer for reference. Again the other products provide this basic information. I asked about this a few months back and was told that because different traders use different time-frames that the addition of the Periods A-N) probably wouldn't be beneficial. I referred the support chap to Dalton's book so that he could educate himself and left it at that. Again, the answer didn't make sense to me.

3. It would be nice to see Bid Vol and Ask Vol for each period.

To me it feels like the level/quality of support over the last several years has changed and not for the better. But, I'll accept the fact that maybe it's just me. As an aside, I had at least a 45 minute email exchange on the usefulness of the Period/Session letters and came away frustrated and almost certain that the support person did not know who Jim Dalton was, nor familiar with his book Mind Over Markets.

I've managed support departments and realize that not all problems are soluble, but I trained my employees on how to interact with customers who buy the products that pay the bills. Too many support personnel take the attitude of, "what is the absolute minimum that I have to do to get this eprson to go away". That's how I felt.

I have two reference points: when Troy responded to questions and now the current support guy who answers the questions. Troy was helpful to a fault, his support guy not so much.

So, I'd appreciate any feedback on the features of the Volume Impression indicator and the level of support others may have experienced. Again, maybe it's just my experience.

Thanks and sorry this is so long.

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  #105 (permalink)
Europe
 
Trading Experience: Intermediate
Platform: NT, IB
Broker/Data: IQfeed, IB
Favorite Futures: ES
 
Posts: 144 since Jun 2009
Thanks: 157 given, 100 received

The same experience here, support canít help, sends ridiculous template to fill instead, if feature proposed it gets rejected immediately, pointing out to something unrelated, etc. But do you have to use them, I think native NT8 order flow charts are doing exactly the same?


Rasna View Post
I'd like to know if there are any current Acme VI users who could comment on their impression of the tool.

I've used FinAlgs MarketBalance and the Acme VI and each has their strengths and weaknesses. I prefer the Acme tool, but there are a couple of things that I find bothersome.

1. When you shift the VI chart down, long Volume columns cover the footer. I was told by their support guy this am that the indicator did this by design. I've used MarketDelta for years and, as I said Muly's MarketBalance and neither of these tools place the vol columns in front of the footer. The data always is BEHIND THE FOOTER. To design the indicator so that the data obscures the footer by design just seems odd to me.

2. There are no Session/Period Letters along the top to the footer for reference. Again the other products provide this basic information. I asked about this a few months back and was told that because different traders use different time-frames that the addition of the Periods A-N) probably wouldn't be beneficial. I referred the support chap to Dalton's book so that he could educate himself and left it at that. Again, the answer didn't make sense to me.

3. It would be nice to see Bid Vol and Ask Vol for each period.

To me it feels like the level/quality of support over the last several years has changed and not for the better. But, I'll accept the fact that maybe it's just me. As an aside, I had at least a 45 minute email exchange on the usefulness of the Period/Session letters and came away frustrated and almost certain that the support person did not know who Jim Dalton was, nor familiar with his book Mind Over Markets.

I've managed support departments and realize that not all problems are soluble, but I trained my employees on how to interact with customers who buy the products that pay the bills. Too many support personnel take the attitude of, "what is the absolute minimum that I have to do to get this eprson to go away". That's how I felt.

I have two reference points: when Troy responded to questions and now the current support guy who answers the questions. Troy was helpful to a fault, his support guy not so much.

So, I'd appreciate any feedback on the features of the Volume Impression indicator and the level of support others may have experienced. Again, maybe it's just my experience.

Thanks and sorry this is so long.


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  #106 (permalink)
stuttgart+germany
 
Trading Experience: Beginner
Platform: NT8/ TWS
Broker/Data: Interactive Brokers / Ninjatrader
Favorite Futures: ES/YM/NQ/FDAX/CL
 
n3xtl3v3l's Avatar
 
Posts: 31 since Jul 2018
Thanks: 33 given, 15 received

i made the same experience unfortunately ...

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  #107 (permalink)
Virginia Beach/USA
 
Trading Experience: Intermediate
Platform: NinjaTrader
Broker/Data: Ninja Trader Brokerage
Favorite Futures: Russell
 
Posts: 6 since Aug 2014
Thanks: 20 given, 1 received

Support Issue

I have to agree with the previous posts regarding ACME products and support. I like there products. I have not offered suggestions for product improvement. Based on my experience with technical support, I have no desire to offer suggestions. My latest issue with support really frustrated me. Seems the support guy was aware I was not following the instructions he provided correctly (which is my fault), but just keep telling me to read the instructions instead of pointing out that I was going in the wrong direction. If I knew what I was doing wrong, I wouldn't of needed technical support. That's why it is called support. I will be going in another direction going forward for software add ons.

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  #108 (permalink)
san francisco, CA / USA
 
Trading Experience: Beginner
Platform: TOS
Favorite Futures: Dow
 
Posts: 17 since Jan 2019
Thanks: 3 given, 2 received

Rancho Dinero - (NO) Support

Agreed with the previous posters.. I actually opened up a new thread on this before I realized this..

I am doing a trial of their product. The indicators seem really promising, but their support is extremely unhelpful. If anyone knows them well (from their early days), perhaps they can pass this on .. I am hearing that from other traders that I work with as well)!

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  #109 (permalink)
Europe
 
Trading Experience: Intermediate
Platform: NT, IB
Broker/Data: IQfeed, IB
Favorite Futures: ES
 
Posts: 144 since Jun 2009
Thanks: 157 given, 100 received

Check also native NT8 order flow and volume profile indicators, in my opinion Rancho Dinero doesn't bring any extra value, at least where I use them.


patfaninba View Post
Agreed with the previous posters.. I actually opened up a new thread on this before I realized this..

I am doing a trial of their product. The indicators seem really promising, but their support is extremely unhelpful. If anyone knows them well (from their early days), perhaps they can pass this on .. I am hearing that from other traders that I work with as well)!


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  #110 (permalink)
Wilmington ,NC ,United States
 
Trading Experience: Master
Platform: ninja
Favorite Futures: futures
 
IBLAB's Avatar
 
Posts: 29 since May 2014
Thanks: 132 given, 10 received

Rancho D.


[SIZE="5"]The product provided by Rancho D. is superb-""Acme Analytics"" There are many well written help pages by Rancho on Acme site to guide one. Perhaps one may not have hand holding although -once one becomes familiar with product the questions are few and support is on limited basis available- Product is excellent! GL 2 you.

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