Site Administrator Swing Trader Data Scientist & DevOps
Manta, Ecuador
Experience: Advanced
Platform: My own custom solution
Trading: Emini Futures
Posts: 49,355 since Jun 2009
Thanks: 32,037 given,
96,606
received
Nice system.
Please clarify:
a) do you have any other accounts on FIO, current or past, including previously banned accounts?
b) do you have any relationship with or are affiliated whatsoever with any vendor (past or current)?
Thanks! I'm not a vendor. I don't sell anything. No courses or indicators or anything like that. I don't get a cent from those that do. I'm just a trader. I was classified as pro before due to my FINRA licenses. I am now considered non-pro and retail. But to your question, no I don't sell anything or am affiliated with any vendor. I actually like Jigsaw and have already purchased their software. I also have TT's platform. I'm just making a customer request. I've requested this as have others to Peter directly and in webinars for some time and it has gone unanswered. I figured the next logical place to request would be a public forum. TT doesn't pay me a cent. Jigsaw doesn't pay me a cent nor does anyone else. I'm just a retail trader. I've also never been banned from Futures IO in the past for any reason. I keep my requests respectful. If the vendor cares to make a change, great. If not, I've tried and there's really not much more I can do. I don't bash the vendor or anything like that. They either listen to their customers and care about their customer needs and requests or they don't. Beyond that, there's not much I can do.
I am with Jigsaw for several year. I like their ideas. But "execution" so far is poor in many instances.
Sorry to say that. But critical functionality has to work, like Stop losses, showing right quantity etc....
I totally agree - everything should be 100% accurate, although without seeing a specific report, it's hard to know the cause of any issues.
As I said - we are 100% neutral on cause - you have to be or you won't find issues. One issue we had recently was an order that came 'out of nowhere' - the eventual cause was the risk management system doing a margin close on a position that didn't exist.
We are however, looking at an issue on the new Tradovate API where one user appears to have skipped a fill - got the logs today, devs will investigate in the AM.
For any other issues - PM me or Skype me on JigsawTrading.
Cheers
Pete
If you have any questions about the products or services provided, please send me a Private Message or use the futures.io "Ask Me Anything" thread
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I have a question about a trader on the Leaderboard - mark101rrrr. The majority of his scalps are either 1 second or 0 time in the market. How is it possible to be in a trade for 0 time? There are sequential strings of these trades. I trade live and …
I can't really complain too much about jigsaw. It has a few flaws, but i havent had anything critically go wrong when trading. I have been thinking about going over to TT, CQG or T3 just because those are more professional platforms that are highly robust. For my form of scalping, I don't really need to see all the 'prints' but I still suggest Jigsaw to most ppl I come across. The team typically answers all questions and tries to help you with any problems you have.
The following user says Thank You to MichaelFlowTrader for this post:
But why you/your stuff put in your Ticket systems issues on solve even if they are not...and not for month.
My wife is a software ingeneur and I also had a lot of things to do with software and its implementation while I was employed with a company.
What is annoying me is the mindset of the whole software industry: That you simply have to get out a new batch/version and "everything is ok" - at least for the sw-company....
I only mean: when ever I had to deliver something at work, it had to be correct at least at the critical points. I could not deliver a correction after many month or ignore it.
You have to know, I am a quite guy. But when this are not going like they should for a prolonged time, I have the urge to open my mouth.
I do not blame you personally. But some thing have to be improved withing your company.
The following user says Thank You to asyx for this post:
I think regarding the feel of the movements on your DOM and what else it provided, DayTradre is the best.
The only issue I see is using it as execution platfrom.
The following user says Thank You to asyx for this post:
All software companies have issue lists. There is no software company with a list of zero items. You generally rate things on how many issues per k/loc (1000 lines of code). So dev stage you'd target 16 per k/loc, beta a different amount, live a different amount. No company has 0 issues per k/loc.
Some items will be fixed immediately. Some will be scheduled. Some will never be resolved - usually because it's rare and low impact.
Dave will close an issue on the ticketing system if something goes into the dev queue and he'll explain that it's gone into the dev queue. That seems to be the confusion here and I will work with Dave on that.
I do understand your viewpoint - in some industries there is zero tolerance for error. Like a heart surgeon. The software industry works with "tolerances" - it is considered impossible to have completely bug free software, it's too complex. What is therefore considered is to have it working within tolerance - the k/loc measures and criticality of bugs.
Best thing to do if you are waiting on something that's gone into the queue is email me directly and I'll get it escalated if it's become a nuisance. Squeaky wheel & all that! PM me the details or email me directly
If you have any questions about the products or services provided, please send me a Private Message or use the futures.io "Ask Me Anything" thread
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I like the use of hotkeys to enter and exit the market. When I was activating the hotkeys I did see the BUY market, Sell market and Join BID and Join ASK. But I did not see the possibility of Buy the ASK or Sell the BID.
I scalp thin markets and I want some sort of protection against slippage. Can you create these possibilities?
Site Administrator Swing Trader Data Scientist & DevOps
Manta, Ecuador
Experience: Advanced
Platform: My own custom solution
Trading: Emini Futures
Posts: 49,355 since Jun 2009
Thanks: 32,037 given,
96,606
received
Hi guys,
It is my pleasure to welcome back Peter Davies @ Jigsaw Trading for our 365th webinar event, on Thursday, October 17th @ 4:30 PM Eastern US.
The title for the event is "The Seven Most Effective Trading Setups", and bullet points include:
- For those looking for new setups or those looking to improve the way they confirm/manage their existing setups - this webinar is for you
- What the setup is, Why the setup works
- Which market conditions it works best in
- Who is on the wrong and right side of the trade
- How to identify it’s working out
- How to identify if it’s not working out
- Typical Risk : Reward
About Journalityx, can you apply commissions only on past trades, or can this helper apply the same settings for present and future realtime trades as well (despite new expiry contracts) ?
I’d like something that can be configured as “set and forget”, once and for good
I'm considering buying either the professional package of jigsaw or the institutional version. Anybody have experience with the institutional version? Is it worth the extra money?
Trading: Mini and micro US Indexes/ DAX/ FX/VIX/GOLD
Posts: 179 since Apr 2010
Thanks: 52 given,
150
received
Looks like Jigsaw Daytradr have closed their help desk. It's been three days since I asked for some advice and I've had no response. Anyone having similar issues?
I have Journalytix and I can tell you that the support is really pathetic. I pay a monthly subscription for this product and i expect better than 2-3 days, maybe a week before a support ticket is responded to.
I've send four messages in the last month. Only one was ever answered. I have sent to the support e-mail address and opened support tickets with the same result...
Again today, not pulling in my trades from Ninja, sent a support ticket, no reply.
I'm actively looking for an alternative as it's a waste of money to pay a monthly subscription for a product that does not work consistently and you cannot get timely support to determine why.
UPDATE: Technical support did respond to my ticket. In fairness, it took them about 12 hours to respond to the initial support ticket and about 23 hours in total to get the problem fixed. The issue was that I had created a new workspace in Ninja Trader as the CL contract had rolled over. I did not realize that each workspace has to have an indicator added to the Market Analyzer to enable the trades to import. Lesson learned for me. Maybe an opportunity to add clarity to the help files for Jigsaw. Not sure it mentions that each workspace requires this indicator to be installed...It's definitely not an "install it once and forget it" type of situation. The tech was quick to diagnose the problem once we got together on Skype.
This is not normal - Dave and Fernando are usually very attentive and I check the help desk system for old tickets every day and give Dave a good shouting at if an old one comes up.
We are 12 hours ahead of EST. In the future - just reach out on skype: JigsawTrading
If you have any questions about the products or services provided, please send me a Private Message or use the futures.io "Ask Me Anything" thread
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The training material you get with Jigsaw is much more about the functionality of the software and setting it up. It's not meant to teach people order flow trading.
I'd recommend look on youtube at both John Grady's content - he does have paid courses, but to start you can learn a lot from the free videos and webinars he's been a part of over the years. He uses Jigsaw exclusively. I was impressed with him, and did pay for the beginner course off his site, and I would say was worth while also for the price. Isn't revolutionary and going to give you all the keys to the kingdom, but worthwhile.
As well you can look up Jigsaw/Peter Davies on YouTube and see a bunch of their videos as well to get a good taste.
The following 2 users say Thank You to lexknight for this post:
