Site Administrator Swing Trader Data Scientist & DevOps
Manta, Ecuador
Experience: Advanced
Platform: Custom solution
Trading: Futures & Crypto
Posts: 49,982 since Jun 2009
Thanks: 32,458 given,
98,233
received
Nice system.
Please clarify:
a) do you have any other accounts on FIO, current or past, including previously banned accounts?
b) do you have any relationship with or are affiliated whatsoever with any vendor (past or current)?
Thanks! I'm not a vendor. I don't sell anything. No courses or indicators or anything like that. I don't get a cent from those that do. I'm just a trader. I was classified as pro before due to my FINRA licenses. I am now considered non-pro and retail. But to your question, no I don't sell anything or am affiliated with any vendor. I actually like Jigsaw and have already purchased their software. I also have TT's platform. I'm just making a customer request. I've requested this as have others to Peter directly and in webinars for some time and it has gone unanswered. I figured the next logical place to request would be a public forum. TT doesn't pay me a cent. Jigsaw doesn't pay me a cent nor does anyone else. I'm just a retail trader. I've also never been banned from Futures IO in the past for any reason. I keep my requests respectful. If the vendor cares to make a change, great. If not, I've tried and there's really not much more I can do. I don't bash the vendor or anything like that. They either listen to their customers and care about their customer needs and requests or they don't. Beyond that, there's not much I can do.
I am with Jigsaw for several year. I like their ideas. But "execution" so far is poor in many instances.
Sorry to say that. But critical functionality has to work, like Stop losses, showing right quantity etc....
I totally agree - everything should be 100% accurate, although without seeing a specific report, it's hard to know the cause of any issues.
As I said - we are 100% neutral on cause - you have to be or you won't find issues. One issue we had recently was an order that came 'out of nowhere' - the eventual cause was the risk management system doing a margin close on a position that didn't exist.
We are however, looking at an issue on the new Tradovate API where one user appears to have skipped a fill - got the logs today, devs will investigate in the AM.
For any other issues - PM me or Skype me on JigsawTrading.
Cheers
Pete
If you have any questions about the products or services provided, please send me a Private Message or use the futures.io "Ask Me Anything" thread
The following 3 users say Thank You to Jigsaw Trading for this post:
I have a question about a trader on the Leaderboard - mark101rrrr. The majority of his scalps are either 1 second or 0 time in the market. How is it possible to be in a trade for 0 time? There are sequential strings of these trades. I trade live and …
I can't really complain too much about jigsaw. It has a few flaws, but i havent had anything critically go wrong when trading. I have been thinking about going over to TT, CQG or T3 just because those are more professional platforms that are highly robust. For my form of scalping, I don't really need to see all the 'prints' but I still suggest Jigsaw to most ppl I come across. The team typically answers all questions and tries to help you with any problems you have.
The following user says Thank You to MichaelFlowTrader for this post:
But why you/your stuff put in your Ticket systems issues on solve even if they are not...and not for month.
My wife is a software ingeneur and I also had a lot of things to do with software and its implementation while I was employed with a company.
What is annoying me is the mindset of the whole software industry: That you simply have to get out a new batch/version and "everything is ok" - at least for the sw-company....
I only mean: when ever I had to deliver something at work, it had to be correct at least at the critical points. I could not deliver a correction after many month or ignore it.
You have to know, I am a quite guy. But when this are not going like they should for a prolonged time, I have the urge to open my mouth.
I do not blame you personally. But some thing have to be improved withing your company.
The following user says Thank You to asyx for this post:
I think regarding the feel of the movements on your DOM and what else it provided, DayTradre is the best.
The only issue I see is using it as execution platfrom.
The following user says Thank You to asyx for this post:
All software companies have issue lists. There is no software company with a list of zero items. You generally rate things on how many issues per k/loc (1000 lines of code). So dev stage you'd target 16 per k/loc, beta a different amount, live a different amount. No company has 0 issues per k/loc.
Some items will be fixed immediately. Some will be scheduled. Some will never be resolved - usually because it's rare and low impact.
Dave will close an issue on the ticketing system if something goes into the dev queue and he'll explain that it's gone into the dev queue. That seems to be the confusion here and I will work with Dave on that.
I do understand your viewpoint - in some industries there is zero tolerance for error. Like a heart surgeon. The software industry works with "tolerances" - it is considered impossible to have completely bug free software, it's too complex. What is therefore considered is to have it working within tolerance - the k/loc measures and criticality of bugs.
Best thing to do if you are waiting on something that's gone into the queue is email me directly and I'll get it escalated if it's become a nuisance. Squeaky wheel & all that! PM me the details or email me directly
If you have any questions about the products or services provided, please send me a Private Message or use the futures.io "Ask Me Anything" thread
The following 6 users say Thank You to Jigsaw Trading for this post:
I like the use of hotkeys to enter and exit the market. When I was activating the hotkeys I did see the BUY market, Sell market and Join BID and Join ASK. But I did not see the possibility of Buy the ASK or Sell the BID.
I scalp thin markets and I want some sort of protection against slippage. Can you create these possibilities?
Site Administrator Swing Trader Data Scientist & DevOps
Manta, Ecuador
Experience: Advanced
Platform: Custom solution
Trading: Futures & Crypto
Posts: 49,982 since Jun 2009
Thanks: 32,458 given,
98,233
received
Hi guys,
It is my pleasure to welcome back Peter Davies @ Jigsaw Trading for our 365th webinar event, on Thursday, October 17th @ 4:30 PM Eastern US.
The title for the event is "The Seven Most Effective Trading Setups", and bullet points include:
- For those looking for new setups or those looking to improve the way they confirm/manage their existing setups - this webinar is for you
- What the setup is, Why the setup works
- Which market conditions it works best in
- Who is on the wrong and right side of the trade
- How to identify it’s working out
- How to identify if it’s not working out
- Typical Risk : Reward
About Journalityx, can you apply commissions only on past trades, or can this helper apply the same settings for present and future realtime trades as well (despite new expiry contracts) ?
I’d like something that can be configured as “set and forget”, once and for good
I'm considering buying either the professional package of jigsaw or the institutional version. Anybody have experience with the institutional version? Is it worth the extra money?
Trading: Mini and micro US Indexes/ DAX/ FX/VIX/GOLD
Posts: 179 since Apr 2010
Thanks: 52 given,
151
received
Looks like Jigsaw Daytradr have closed their help desk. It's been three days since I asked for some advice and I've had no response. Anyone having similar issues?
I have Journalytix and I can tell you that the support is really pathetic. I pay a monthly subscription for this product and i expect better than 2-3 days, maybe a week before a support ticket is responded to.
I've send four messages in the last month. Only one was ever answered. I have sent to the support e-mail address and opened support tickets with the same result...
Again today, not pulling in my trades from Ninja, sent a support ticket, no reply.
I'm actively looking for an alternative as it's a waste of money to pay a monthly subscription for a product that does not work consistently and you cannot get timely support to determine why.
UPDATE: Technical support did respond to my ticket. In fairness, it took them about 12 hours to respond to the initial support ticket and about 23 hours in total to get the problem fixed. The issue was that I had created a new workspace in Ninja Trader as the CL contract had rolled over. I did not realize that each workspace has to have an indicator added to the Market Analyzer to enable the trades to import. Lesson learned for me. Maybe an opportunity to add clarity to the help files for Jigsaw. Not sure it mentions that each workspace requires this indicator to be installed...It's definitely not an "install it once and forget it" type of situation. The tech was quick to diagnose the problem once we got together on Skype.
The following user says Thank You to ralett for this post:
This is not normal - Dave and Fernando are usually very attentive and I check the help desk system for old tickets every day and give Dave a good shouting at if an old one comes up.
We are 12 hours ahead of EST. In the future - just reach out on skype: JigsawTrading
If you have any questions about the products or services provided, please send me a Private Message or use the futures.io "Ask Me Anything" thread
The following user says Thank You to Jigsaw Trading for this post:
The training material you get with Jigsaw is much more about the functionality of the software and setting it up. It's not meant to teach people order flow trading.
I'd recommend look on youtube at both John Grady's content - he does have paid courses, but to start you can learn a lot from the free videos and webinars he's been a part of over the years. He uses Jigsaw exclusively. I was impressed with him, and did pay for the beginner course off his site, and I would say was worth while also for the price. Isn't revolutionary and going to give you all the keys to the kingdom, but worthwhile.
As well you can look up Jigsaw/Peter Davies on YouTube and see a bunch of their videos as well to get a good taste.
The following 2 users say Thank You to cdnftrstdr for this post:
I posted the following there "futures io > Trading Community > Trading Reviews and Vendors > Brokers >"
As I received a message from Big Mike, suggesting that I could try to post here, then voila!
What is the best combo Broker+Data for Jigsaw?
I can think of stability, seriousness, low fees, low day trading margin requirement, good customer service, no frozen data during wild markets, no unexpected higher margin because of market behavior, etc.
Perhaps you are especially happy with the combo that you use? If it is the case, could you tell us why and elaborate?
I need to change and I was thinking of Tradovate with data feed included if I understood it right or GFF + Advantage + CDG or Rithmic (sounds complicated).
I trade between 500 and 1000 contracts per month. (YM and ZB)
I have both a Tradovate account and NinjaTrade Brokerage. Both have been completely fine, I also use Jigsaw, and actually trade ZB as well (as UB, CL, NQ). No issues on either. I prefer NinjaTrade brokerage (via Phillips Capital), mainly because the margin requirements are a bit lower, as well with NT brokerage you'll be using Ninja Trader as your connection, you don't have to connect a rithmic or cqg seperately for Jigsaw. So basically NT connects to CQG, Jigsaw pulls its info from NT. As well if for any reason Jigsaw had an issue, you can pop over to NT and manage your trade easily. As well with NT Brokerage you can lease or buy the software, and get reduced commissions depending. Kind of like Tradovate has their various commission plans. Just note with the Free NT version (so if you have a NT Brokerage account you get a free license), you can't connect Jigsaw directly with that, you have to go with the lease or buy outright, or pay an additional $10/month I think it is for a separate CQG connection.
Hope that helps!
The following 2 users say Thank You to cdnftrstdr for this post:
- The Independent version is for people that have the basics and want to improve or those that want to dip their toes in the water. It's funny refundable within 14 days. It has 10 hours of order flow education which is solid.
- The Professional is the same with more education - but it's education you dip into for years. It's not a cram it & do it thing. You focus on the next area you want to improve - like trade management, do it - then after a few months watch the vids again and see what you missed. You can upgrade to it from Independent and it's about $50 if you do that way
- The institutional is the above plus the Axia course - which is market state and 19 setups fitting those states.
The latter is more expensive, it does include a year live - which you can cash in when ready - but it is more geared towards someone looking to start over as it's not geared around improving what you have. it all comes down to how much of what you have that you'd like to keep.
If you have any questions about the products or services provided, please send me a Private Message or use the futures.io "Ask Me Anything" thread
That's an odd comment - because there is almost nothing in the training material on setup. The manual has all that.
The training material takes you step by step through Order Flow - it's 10 hours and very comprehensive. I would love to hear about omissions but based on your comment, I wonder if you ended up at the wrong place.
Johns stuff is also solid - he's a great guy.
None of this is revolutionary, really though - but different people will gel with different educators - which is why we support a range - some of whom we partner with and others like John, that we just like because he's a good guy.
If you have any questions about the products or services provided, please send me a Private Message or use the futures.io "Ask Me Anything" thread
The brokers themselves - are really giving you support but they don't generally have their own tech. When you get a broker feed like CQG, Rithmic or GAIN - you see data feed and trade execution. On the broker side is risk management and a bunch of other stuff.
So for the broker - what you want to know is this:
- If the sh1t hits the fan - are 1000 people going to be calling 1 support guy to get them out of their trades?
- Is there any service they can provide you with that will make a tangible difference in your trading?
- Why should you use them?
But all people generally ask is "how cheap is it?" forcing a race to the bottom that helps no-one long term.
So broker is one thing, then back end tech is where the stability, data freezes come in and the simple answer to which never glitches out is "none".
Every now and again a feed will have trouble for a few weeks. You can switch when this happens but it'll happen whoever you have. There's a lot of tech in the stack after all.
If you have any questions about the products or services provided, please send me a Private Message or use the futures.io "Ask Me Anything" thread
Actually I agree with you now. Back when I wrote that I believe I was looking just at the initial set up videos etc. and not even realizing there was the 10 hours of training content. I've watch all 10+ hours of training though since and it is fantastic and fully agree it is all about order flow and actually terrific value.
Not sure if I can edit my original comment but if I can I'll add the above to it. 100% a Jigsaw fan, use it daily and love it. You commented on my purple/green setup on the Topstep facebook group, that's me.
