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Jigsaw Trading, Daytradr and Journalytix, www.jigsawtrading.com


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Jigsaw Trading, Daytradr and Journalytix, www.jigsawtrading.com

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  #301 (permalink)
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Swing Trader
Data Scientist & DevOps
Manta, Ecuador
 
Experience: Advanced
Platform: My own custom solution
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Trader1034 View Post
I have an i9 chip with 18 cores. 128gb DDR4 Ram. A 1T Samsung Evo Pro SSD that has the fasted read/write speed on the market. The Internet is 1G both up and down and is dedicated to this computer only. There's another Internet for everything else in the house. And it's all liquid cooled. There are two liquid cooling systems. One solely dedicated to just the i9 chip. The video cards are liquid cooled.

Nice system.

Please clarify:

a) do you have any other accounts on FIO, current or past, including previously banned accounts?
b) do you have any relationship with or are affiliated whatsoever with any vendor (past or current)?

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  #302 (permalink)
New York
 
 
Posts: 89 since Nov 2016
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Big Mike View Post
Nice system.

Please clarify:

a) do you have any other accounts on FIO, current or past, including previously banned accounts?
b) do you have any relationship with or are affiliated whatsoever with any vendor (past or current)?

Thanks,
Mike

Hi Mike,

Thanks! I'm not a vendor. I don't sell anything. No courses or indicators or anything like that. I don't get a cent from those that do. I'm just a trader. I was classified as pro before due to my FINRA licenses. I am now considered non-pro and retail. But to your question, no I don't sell anything or am affiliated with any vendor. I actually like Jigsaw and have already purchased their software. I also have TT's platform. I'm just making a customer request. I've requested this as have others to Peter directly and in webinars for some time and it has gone unanswered. I figured the next logical place to request would be a public forum. TT doesn't pay me a cent. Jigsaw doesn't pay me a cent nor does anyone else. I'm just a retail trader. I've also never been banned from Futures IO in the past for any reason. I keep my requests respectful. If the vendor cares to make a change, great. If not, I've tried and there's really not much more I can do. I don't bash the vendor or anything like that. They either listen to their customers and care about their customer needs and requests or they don't. Beyond that, there's not much I can do.

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  #303 (permalink)
Munich, Germany
 
Experience: Beginner
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Trader1034 View Post

And no this isn't just about the leaderboard. I have no confidence trading Jigsaw when the markets move fast. I've had to restart Jigsaw on numerous occasions. This isn't a bridge to NinjaTrader connection. Direct data feed. I've never had to do that with X_Trader. There is absolutely stability issues with Jigsaw. When markets start moving, I switch and trade only on TT. I don't have confidence based on past experience that Jigsaw can hold up to fast markets. If you can fix that stability issue, that would be great.


Thank you

I am with Jigsaw for several year. I like their ideas. But "execution" so far is poor in many instances.
Sorry to say that. But critical functionality has to work, like Stop losses, showing right quantity etc....

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  #304 (permalink)
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asyx View Post
I am with Jigsaw for several year. I like their ideas. But "execution" so far is poor in many instances.
Sorry to say that. But critical functionality has to work, like Stop losses, showing right quantity etc....

Thanks for the reply.

I totally agree - everything should be 100% accurate, although without seeing a specific report, it's hard to know the cause of any issues.

As I said - we are 100% neutral on cause - you have to be or you won't find issues. One issue we had recently was an order that came 'out of nowhere' - the eventual cause was the risk management system doing a margin close on a position that didn't exist.

We are however, looking at an issue on the new Tradovate API where one user appears to have skipped a fill - got the logs today, devs will investigate in the AM.

For any other issues - PM me or Skype me on JigsawTrading.

Cheers

Pete

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  #305 (permalink)
Reno, Nevada
 
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Jigsaw Trading View Post
Thanks for the reply.

I totally agree - everything should be 100% accurate, although without seeing a specific report, it's hard to know the cause of any issues.

As I said - we are 100% neutral on cause - you have to be or you won't find issues. One issue we had recently was an order that came 'out of nowhere' - the eventual cause was the risk management system doing a margin close on a position that didn't exist.

We are however, looking at an issue on the new Tradovate API where one user appears to have skipped a fill - got the logs today, devs will investigate in the AM.

For any other issues - PM me or Skype me on JigsawTrading.

Cheers

Pete


Interesting. So why haven't you answered this post?


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  #306 (permalink)
Atlanta
 
 
Posts: 124 since Jan 2017
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I can't really complain too much about jigsaw. It has a few flaws, but i havent had anything critically go wrong when trading. I have been thinking about going over to TT, CQG or T3 just because those are more professional platforms that are highly robust. For my form of scalping, I don't really need to see all the 'prints' but I still suggest Jigsaw to most ppl I come across. The team typically answers all questions and tries to help you with any problems you have.

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  #307 (permalink)
Munich, Germany
 
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Jigsaw Trading View Post
Thanks for the reply.


As I said - we are 100% neutral on cause - you have to be or you won't find issues.

Pete

But why you/your stuff put in your Ticket systems issues on solve even if they are not...and not for month.

My wife is a software ingeneur and I also had a lot of things to do with software and its implementation while I was employed with a company.

What is annoying me is the mindset of the whole software industry: That you simply have to get out a new batch/version and "everything is ok" - at least for the sw-company....

I only mean: when ever I had to deliver something at work, it had to be correct at least at the critical points. I could not deliver a correction after many month or ignore it.

You have to know, I am a quite guy. But when this are not going like they should for a prolonged time, I have the urge to open my mouth.

I do not blame you personally. But some thing have to be improved withing your company.

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  #308 (permalink)
Munich, Germany
 
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Posts: 116 since Mar 2011
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@Jigsaw Trading

Please don´t get me wrong.

I think regarding the feel of the movements on your DOM and what else it provided, DayTradre is the best.
The only issue I see is using it as execution platfrom.

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  #309 (permalink)
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asyx View Post
But why you/your stuff put in your Ticket systems issues on solve even if they are not...and not for month.

My wife is a software ingeneur and I also had a lot of things to do with software and its implementation while I was employed with a company.

What is annoying me is the mindset of the whole software industry: That you simply have to get out a new batch/version and "everything is ok" - at least for the sw-company....

I only mean: when ever I had to deliver something at work, it had to be correct at least at the critical points. I could not deliver a correction after many month or ignore it.

You have to know, I am a quite guy. But when this are not going like they should for a prolonged time, I have the urge to open my mouth.

I do not blame you personally. But some thing have to be improved withing your company.

All software companies have issue lists. There is no software company with a list of zero items. You generally rate things on how many issues per k/loc (1000 lines of code). So dev stage you'd target 16 per k/loc, beta a different amount, live a different amount. No company has 0 issues per k/loc.

Some items will be fixed immediately. Some will be scheduled. Some will never be resolved - usually because it's rare and low impact.

Dave will close an issue on the ticketing system if something goes into the dev queue and he'll explain that it's gone into the dev queue. That seems to be the confusion here and I will work with Dave on that.

I do understand your viewpoint - in some industries there is zero tolerance for error. Like a heart surgeon. The software industry works with "tolerances" - it is considered impossible to have completely bug free software, it's too complex. What is therefore considered is to have it working within tolerance - the k/loc measures and criticality of bugs.

Best thing to do if you are waiting on something that's gone into the queue is email me directly and I'll get it escalated if it's become a nuisance. Squeaky wheel & all that! PM me the details or email me directly

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  #310 (permalink)
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asyx View Post
@Jigsaw Trading

Please don´t get me wrong.

I think regarding the feel of the movements on your DOM and what else it provided, DayTradre is the best.
The only issue I see is using it as execution platfrom.

It's all cool. It's all part of running a business. Sometimes you take your eye off the ball & people escalate things publicly.

That can only be my fault 'cause the buck stops here. So like I say - let's get your issue escalated

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  #311 (permalink)
Amsterdam The Netherlands
 
Experience: Intermediate
Platform: Sierrachart & Daytradr
Broker: Optimus Futures, Rithmic datafeed
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Posts: 19 since Jul 2019
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Hi Peter,

When I reboot my laptop, Daytradr also opens up again. I would like that not to happen. How can I turn that setting off?

Kind regards,

Zonescalper

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  #312 (permalink)
Amsterdam The Netherlands
 
Experience: Intermediate
Platform: Sierrachart & Daytradr
Broker: Optimus Futures, Rithmic datafeed
Trading: RTY, YM and NQ
 
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Posts: 19 since Jul 2019
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Hi Peter,


I like the use of hotkeys to enter and exit the market. When I was activating the hotkeys I did see the BUY market, Sell market and Join BID and Join ASK. But I did not see the possibility of Buy the ASK or Sell the BID.

I scalp thin markets and I want some sort of protection against slippage. Can you create these possibilities?


Kind regards,

Zonescalper

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  #313 (permalink)
Elite_Member
Wiltshire, United Kingdom
 
Experience: Beginner
Trading: US Equity Index Futures
 
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Zonescalper View Post
I like the use of hotkeys to enter and exit the market. When I was activating the hotkeys I did see the BUY market, Sell market and Join BID and Join ASK. But I did not see the possibility of Buy the ASK or Sell the BID.

These ones enter a limit order on the Bid to sell or Ask/Offer to buy.

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  #314 (permalink)
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Experience: Advanced
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Hi guys,

It is my pleasure to welcome back Peter Davies @ Jigsaw Trading for our 365th webinar event, on Thursday, October 17th @ 4:30 PM Eastern US.

The title for the event is "The Seven Most Effective Trading Setups", and bullet points include:

- For those looking for new setups or those looking to improve the way they confirm/manage their existing setups - this webinar is for you
- What the setup is, Why the setup works
- Which market conditions it works best in
- Who is on the wrong and right side of the trade
- How to identify it’s working out
- How to identify if it’s not working out
- Typical Risk : Reward



Register for this event:
https://on.futures.io/bi7oz

Mike

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  #315 (permalink)
Geneva, Switzerland
 
 
Posts: 64 since Dec 2015
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About Journalityx, can you apply commissions only on past trades, or can this helper apply the same settings for present and future realtime trades as well (despite new expiry contracts) ?
I’d like something that can be configured as “set and forget”, once and for good

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  #316 (permalink)
Seoul, South Korea
 
Experience: Intermediate
Platform: Ninjatrader
Trading: YM
 
Posts: 1 since Jan 2018
Thanks: 6 given, 0 received

Hi everybody,

I'm considering buying either the professional package of jigsaw or the institutional version. Anybody have experience with the institutional version? Is it worth the extra money?

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  #317 (permalink)
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Zonescalper View Post
Hi Peter,

When I reboot my laptop, Daytradr also opens up again. I would like that not to happen. How can I turn that setting off?

Kind regards,

Zonescalper

Hi all - on a 28 day juice fast @ the moment - hence the lack of replies.

To disable this - reinstall with the "open at startup" option off.

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  #318 (permalink)
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Kalisto View Post


About Journalityx, can you apply commissions only on past trades, or can this helper apply the same settings for present and future realtime trades as well (despite new expiry contracts) ?
I’d like something that can be configured as “set and forget”, once and for good

It does both - you can set a start date on multiple commission records. The most recent one will be applied to new incoming trades.

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  #319 (permalink)
Birmingham/UK
 
Experience: Advanced
Platform: Tradestation/Prorealtime
Broker: Tradestation/Interactive Brokers
Trading: Mini and micro US Indexes/ DAX/ FX/VIX/GOLD
 
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Posts: 179 since Apr 2010
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Looks like Jigsaw Daytradr have closed their help desk. It's been three days since I asked for some advice and I've had no response. Anyone having similar issues?

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  #320 (permalink)
Europe
 
Experience: Advanced
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Broker: Tradovate
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ZCars View Post
Looks like Jigsaw Daytradr have closed their help desk. It's been three days since I asked for some advice and I've had no response. Anyone having similar issues?

Where did you send your email too?
Did you create a ticket on your members page?
Did you go to the members chat room?

Sometimes they can take 1 or 2 days to reply, but they always reply.

If I become half a percent smarter each year, I'll be a genius by the time I die
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  #321 (permalink)
Birmingham/UK
 
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arnie View Post
Where did you send your email too?
Did you create a ticket on your members page?
Did you go to the members chat room?

Sometimes they can take 1 or 2 days to reply, but they always reply.

Have done all of the above. I'll keep you updated if/ when I get a response.

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  #322 (permalink)
Birmingham/UK
 
Experience: Advanced
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ZCars View Post
Have done all of the above. I'll keep you updated if/ when I get a response.

I have a response. Trying to resolve the issue.

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  #323 (permalink)
Thousand Oaks, Calfornia
 
Experience: Intermediate
Platform: NinjaTrader 8
Broker: Ninja with Rithmic
Trading: CL NQ RTY
 
Posts: 28 since Mar 2018
Thanks: 14 given, 43 received

I have Journalytix and I can tell you that the support is really pathetic. I pay a monthly subscription for this product and i expect better than 2-3 days, maybe a week before a support ticket is responded to.

I've send four messages in the last month. Only one was ever answered. I have sent to the support e-mail address and opened support tickets with the same result...

Again today, not pulling in my trades from Ninja, sent a support ticket, no reply.

I'm actively looking for an alternative as it's a waste of money to pay a monthly subscription for a product that does not work consistently and you cannot get timely support to determine why.

UPDATE: Technical support did respond to my ticket. In fairness, it took them about 12 hours to respond to the initial support ticket and about 23 hours in total to get the problem fixed. The issue was that I had created a new workspace in Ninja Trader as the CL contract had rolled over. I did not realize that each workspace has to have an indicator added to the Market Analyzer to enable the trades to import. Lesson learned for me. Maybe an opportunity to add clarity to the help files for Jigsaw. Not sure it mentions that each workspace requires this indicator to be installed...It's definitely not an "install it once and forget it" type of situation. The tech was quick to diagnose the problem once we got together on Skype.

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  #324 (permalink)
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ralett View Post
I have Journalytix and I can tell you that the support is really pathetic. I pay a monthly subscription for this product and i expect better than 2-3 days, maybe a week before a support ticket is responded to.

I've send four messages in the last month. Only one was ever answered. I have sent to the support e-mail address and opened support tickets with the same result...

Again today, not pulling in my trades from Ninja, sent a support ticket, no reply.

I'm actively looking for an alternative as it's a waste of money to pay a monthly subscription for a product that does not work consistently and you cannot get timely support to determine why.

UPDATE: Technical support did respond to my ticket. In fairness, it took them about 12 hours to respond to the initial support ticket and about 23 hours in total to get the problem fixed. The issue was that I had created a new workspace in Ninja Trader as the CL contract had rolled over. I did not realize that each workspace has to have an indicator added to the Market Analyzer to enable the trades to import. Lesson learned for me. Maybe an opportunity to add clarity to the help files for Jigsaw. Not sure it mentions that each workspace requires this indicator to be installed...It's definitely not an "install it once and forget it" type of situation. The tech was quick to diagnose the problem once we got together on Skype.

This is not normal - Dave and Fernando are usually very attentive and I check the help desk system for old tickets every day and give Dave a good shouting at if an old one comes up.

We are 12 hours ahead of EST. In the future - just reach out on skype: JigsawTrading

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  #325 (permalink)
Warsaw, Poland
 
Experience: Intermediate
Platform: Sierra Chart
Broker: Denali/Rythmic
Trading: ES, NQ, YM, RTY
 
Posts: 55 since Apr 2020
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When you buy Jigsaw Daytradr licence it comes with some educational video materials

How would you rate their quality and level of practical application

Did you tried other courses that they sell?

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  #326 (permalink)
Hawaii at the beach
 
Experience: Beginner
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ralett View Post
I have Journalytix and I can tell you that the support is really pathetic. I pay a monthly subscription for this product and i expect better than 2-3 days, maybe a week before a support ticket is responded to.

I've send four messages in the last month. Only one was ever answered. I have sent to the support e-mail address and opened support tickets with the same result...

Again today, not pulling in my trades from Ninja, sent a support ticket, no reply.

I'm actively looking for an alternative as it's a waste of money to pay a monthly subscription for a product that does not work consistently and you cannot get timely support to determine why.

UPDATE: Technical support did respond to my ticket. In fairness, it took them about 12 hours to respond to the initial support ticket and about 23 hours in total to get the problem fixed. The issue was that I had created a new workspace in Ninja Trader as the CL contract had rolled over. I did not realize that each workspace has to have an indicator added to the Market Analyzer to enable the trades to import. Lesson learned for me. Maybe an opportunity to add clarity to the help files for Jigsaw. Not sure it mentions that each workspace requires this indicator to be installed...It's definitely not an "install it once and forget it" type of situation. The tech was quick to diagnose the problem once we got together on Skype.

My issues were almost all quickly resolved with a response in 1 or 2 days.

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  #327 (permalink)
New York,NY
 
Experience: None
Platform: TradeStation
Trading: ES
 
Posts: 5 since Feb 2018
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matzero View Post
When you buy Jigsaw Daytradr licence it comes with some educational video materials

How would you rate their quality and level of practical application

Did you tried other courses that they sell?

Hi I am also interested in the quality of the educational materials that comes with purchasing Jigsaw.

Anyone care to opine.

Thanks.

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  #328 (permalink)
Amsterdam The Netherlands
 
Experience: Intermediate
Platform: Sierrachart & Daytradr
Broker: Optimus Futures, Rithmic datafeed
Trading: RTY, YM and NQ
 
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Posts: 19 since Jul 2019
Thanks: 14 given, 10 received

There are zero videos with actual live trades on it! For me Jigsaw was a waist of money!

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  #329 (permalink)
New York,NY
 
Experience: None
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Trading: ES
 
Posts: 5 since Feb 2018
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Zonescalper View Post
There are zero videos with actual live trades on it! For me Jigsaw was a waist of money!

Besides the lack of actual live trades, how was the education content on order flow? I am assuming you were already well versed in order flow?

I am a total newb on order flow and want to incorporate into PAT.

Thanks.

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  #330 (permalink)
Montreal, QC, Canada
 
Experience: Beginner
Platform: Jigsaw Daytradr
Broker: Tradovate
Trading: ZB & UB
 
lexknight's Avatar
 
Posts: 60 since Apr 2020
Thanks: 46 given, 93 received


Dandamannyc View Post
Besides the lack of actual live trades, how was the education content on order flow? I am assuming you were already well versed in order flow?

I am a total newb on order flow and want to incorporate into PAT.

Thanks.

The training material you get with Jigsaw is much more about the functionality of the software and setting it up. It's not meant to teach people order flow trading.

I'd recommend look on youtube at both John Grady's content - he does have paid courses, but to start you can learn a lot from the free videos and webinars he's been a part of over the years. He uses Jigsaw exclusively. I was impressed with him, and did pay for the beginner course off his site, and I would say was worth while also for the price. Isn't revolutionary and going to give you all the keys to the kingdom, but worthwhile.

As well you can look up Jigsaw/Peter Davies on YouTube and see a bunch of their videos as well to get a good taste.

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  #331 (permalink)
Miami, Fl
 
Experience: Advanced
Platform: Tradestation, Jigsaw
Trading: Futures
 
Fonz's Avatar
 
Posts: 7 since Feb 2012
Thanks: 5 given, 5 received

Hi Traders,

I posted the following there "futures io > Trading Community > Trading Reviews and Vendors > Brokers >"
As I received a message from Big Mike, suggesting that I could try to post here, then voila!


What is the best combo Broker+Data for Jigsaw?
I can think of stability, seriousness, low fees, low day trading margin requirement, good customer service, no frozen data during wild markets, no unexpected higher margin because of market behavior, etc.

Perhaps you are especially happy with the combo that you use? If it is the case, could you tell us why and elaborate?
I need to change and I was thinking of Tradovate with data feed included if I understood it right or GFF + Advantage + CDG or Rithmic (sounds complicated).
I trade between 500 and 1000 contracts per month. (YM and ZB)

Thank you all

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  #332 (permalink)
Montreal, QC, Canada
 
Experience: Beginner
Platform: Jigsaw Daytradr
Broker: Tradovate
Trading: ZB & UB
 
lexknight's Avatar
 
Posts: 60 since Apr 2020
Thanks: 46 given, 93 received


Fonz View Post
Hi Traders,

I posted the following there "futures io > Trading Community > Trading Reviews and Vendors > Brokers >"
As I received a message from Big Mike, suggesting that I could try to post here, then voila!


What is the best combo Broker+Data for Jigsaw?
I can think of stability, seriousness, low fees, low day trading margin requirement, good customer service, no frozen data during wild markets, no unexpected higher margin because of market behavior, etc.

Perhaps you are especially happy with the combo that you use? If it is the case, could you tell us why and elaborate?
I need to change and I was thinking of Tradovate with data feed included if I understood it right or GFF + Advantage + CDG or Rithmic (sounds complicated).
I trade between 500 and 1000 contracts per month. (YM and ZB)

Thank you all

I have both a Tradovate account and NinjaTrade Brokerage. Both have been completely fine, I also use Jigsaw, and actually trade ZB as well (as UB, CL, NQ). No issues on either. I prefer NinjaTrade brokerage (via Phillips Capital), mainly because the margin requirements are a bit lower, as well with NT brokerage you'll be using Ninja Trader as your connection, you don't have to connect a rithmic or cqg seperately for Jigsaw. So basically NT connects to CQG, Jigsaw pulls its info from NT. As well if for any reason Jigsaw had an issue, you can pop over to NT and manage your trade easily. As well with NT Brokerage you can lease or buy the software, and get reduced commissions depending. Kind of like Tradovate has their various commission plans. Just note with the Free NT version (so if you have a NT Brokerage account you get a free license), you can't connect Jigsaw directly with that, you have to go with the lease or buy outright, or pay an additional $10/month I think it is for a separate CQG connection.

Hope that helps!

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