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Help get more TradeStation content on futures io!


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Help get more TradeStation content on futures io!

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  #1 (permalink)
 Big Mike 
Site Administrator
Swing Trader
Data Scientist & DevOps
Manta, Ecuador
 
Experience: Advanced
Platform: Custom solution
Trading: Futures & Crypto
 
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Posts: 50,150 since Jun 2009
Thanks: 32,655 given, 99,065 received

Hi guys,

We want to have more TradeStation content on futures io.

We've reached out to TradeStation in the past and have asked them to become an official site sponsor, which would enable them to have:

- Official AMA thread, where an officer can directly answer questions and help members
- Webinars, educational & how-to's as well as new features, plus Q&A sessions
- Elite Offers, discounts on TradeStation products/services for Elite Members
- Banner ads, increase brand awareness so we can inform a wider audience

All of this would also have the added benefit of more TradeStation content being shared within our community, which we welcome.

If you believe this would be helpful, we are asking for your help. Please tell TradeStation you want to see them on futures io! You can Tweet them, email them, post on their forums, and refer to this thread.

Anyone from TradeStation that is a decision making position can reach out to me by clicking:

https://futures.io/sendmessage.php

I believe the best chance we have as a community is for as many members as possible to take this action, repeatedly if necessary, to get their attention.

Thank you,
Mike

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  #2 (permalink)
SunTrader
Boca Raton, FL
 
 
Posts: 185 since Nov 2018
Thanks: 55 given, 132 received


Big Mike View Post
Hi guys,

We want to have more TradeStation content on futures io.

We've reached out to TradeStation in the past and have asked them to become an official site sponsor, which would enable them to have:

- Official AMA thread, where an officer can directly answer questions and help members
- Webinars, educational & how-to's as well as new features, plus Q&A sessions
- Elite Offers, discounts on TradeStation products/services for Elite Members
- Banner ads, increase brand awareness so we can inform a wider audience

All of this would also have the added benefit of more TradeStation content being shared within our community, which we welcome.

If you believe this would be helpful, we are asking for your help. Please tell TradeStation you want to see them on futures io! You can Tweet them, email them, post on their forums, and refer to this thread.

Anyone from TradeStation that is a decision making position can reach out to me by clicking:

https://futures.io/sendmessage.php

I believe the best chance we have as a community is for as many members as possible to take this action, repeatedly if necessary, to get their attention.

Thank you,
Mike

I understand your motives to benefit your community but believe me TradeStation (the higher ups) have other priorities, which it seems doesn't even include their own forum.

I have no idea what the TradeStation forum's traffic count is nowadays but I would guess it 1/4 to 1/10 of what it was 10 or more years ago before the Cruz brothers cashed out.

I've been a user for 20+ years but they seem to have become very "corporate" and no longer as customer-driven. Still, worth a shot drumming up interest both directions and think the guy to contact might be Michael Burke.


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  #3 (permalink)
 Beefheart 
Parma, Italy
 
Experience: Intermediate
Platform: ProRealTime
Trading: Index and Bond Futures and Options, Stocks and Stock Options
 
Posts: 14 since Jan 2012
Thanks: 15 given, 15 received



SunTrader View Post
...they seem to have become very "corporate" and no longer as customer-driven.

I agree!
I've been a former TS customer. As attention to customers dropped to an unacceptable level I have quitted. The platform is excellent, but other platforms are good too.
In any case, I've sent them an e-mail to support your plan.
Regards.

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  #4 (permalink)
SunTrader
Boca Raton, FL
 
 
Posts: 185 since Nov 2018
Thanks: 55 given, 132 received


Beefheart View Post
I agree!
I've been a former TS customer. As attention to customers dropped to an unacceptable level I have quitted. The platform is excellent, but other platforms are good too.
In any case, I've sent them an e-mail to support your plan.
Regards.

Although I have same first name as OP - it is not my plan.

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  #5 (permalink)
 Will 
Providence
 
Experience: Intermediate
Platform: NT, TradeStation
 
Posts: 6 since Nov 2010
Thanks: 105 given, 2 received

Mike,

A great idea, but Trade Station seems to be experiencing increasing turmoil internally. Last week, I finally received a response from telephonic and emailed inquiries to TradeStation's customer service after two weeks of attempts. I assume TradeStation has been wrestling with problems arising from the no-commission trend begun by the likes of Robinhood, and perhaps also by Covid-19. I closed my inactive account. I would not want to have any funds at TradeStation. I also was not surprised to see that Tradestation was barely mentioned in IDB's recent ratings of on-line brokers. Too bad; the company has always had great potential.

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  #6 (permalink)
 Big Mike 
Site Administrator
Swing Trader
Data Scientist & DevOps
Manta, Ecuador
 
Experience: Advanced
Platform: Custom solution
Trading: Futures & Crypto
 
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Posts: 50,150 since Jun 2009
Thanks: 32,655 given, 99,065 received

We have a lot of TradeStation users that ask why there is less content, I'm just doing my part to try and diversify our community.

I need the help of TS users to raise awareness and share more content.

Will View Post
Mike,

A great idea, but Trade Station seems to be experiencing increasing turmoil internally. Last week, I finally received a response from telephonic and emailed inquiries to TradeStation's customer service after two weeks of attempts. I assume TradeStation has been wrestling with problems arising from the no-commission trend begun by the likes of Robinhood, and perhaps also by Covid-19. I closed my inactive account. I would not want to have any funds at TradeStation. I also was not surprised to see that Tradestation was barely mentioned in IDB's recent ratings of on-line brokers. Too bad; the company has always had great potential.

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  #7 (permalink)
 SMCJB 
Legendary Market Wizard
Houston, TX
 
Experience: Advanced
Platform: Trading Technologies
Broker: Primary Advantage Futures. Also ED&F and Tradestation
Trading: Primarily Energy but also a little GE, GC, SI & Bitcoin
 
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I have to agree with @SunTrader @Beefheart and @Will That Tradestation is a bad company and they are going in the wrong direction. Their customer support is poor at best, their data at times is awful, their product is a buggy piece of junk that still is 32 bit! Unfortunately their product is still an industry leader, so people put up with it because of lack of alternatives.

Yesterday I needed to activate a new computer to use Tradestation. The number you call to do this has been discontinued. The support number is no longer supported because of 'Covid' and online chat was also unavailable. I checked back later and was able to get into the chat session queue. 1hr 53mins later I got my new computer authorized.

Today I was talking to a friend about Gamestop and decided to pull up the option chain. Their options software showed that the bid/ask on the 320/340 call spread was -2/+22. It also showed that the last trade on the 340/360 call spread was 150! (For the non option traders out there the max profit and loss of a 20 wide call spread is 0 and 20). I don't know whether this is real or not. Either it is, and I want to take advantage of it or it's just another example of their poor software showing bad prices. So I entered a 0 bid for the 320/340 call spread which was rejected as the symbol was restricted. Back to the online chat queue. 1hr 25 mins later I'm told that the reason I am not allowed to BUY options is because of the risk it posses to the firm. How does buying options involve firm risk???? They are still in business despite themselves!

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  #8 (permalink)
SunTrader
Boca Raton, FL
 
 
Posts: 185 since Nov 2018
Thanks: 55 given, 132 received


SMCJB View Post
I have to agree with @SunTrader @Beefheart and @Will That Tradestation is a bad company and they are going in the wrong direction. Their customer support is poor at best, their data at times is awful, their product is a buggy piece of junk that still is 32 bit! Unfortunately their product is still an industry leader, so people put up with it because of lack of alternatives...

Sorry don't include me in all of that.

I just said they are no longer customer-driven - in a customer service kinda way. Data as far as I am concerned is fine. Platform fine. And no trading related issue.

The one bugaboo getting a hold of someone, which yes is important, but I rarely have the need.

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  #9 (permalink)
Yeuts
San Juan + Puerto Rico/USA
 
 
Posts: 9 since Jul 2020
Thanks: 9 given, 13 received

I'm a discretionary trader and have been researching different options to automate my strategy. Not being a developer, TradeStation was near the top of the list because of its ease of use (EasyLanguage) and the robust platform. But the wide range of experiences expressed here has given me pause.

Simply put, would you recommend TradeStation as it is today? If not, what is a comparable alternative?

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  #10 (permalink)
 barabas 
Chicago IL USA
 
Experience: Intermediate
Platform: Tradestation
Broker: Tradestation
Trading: ES,NQ, CL
 
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Posts: 110 since Feb 2019
Thanks: 102 given, 172 received



Yeuts View Post
I'm a discretionary trader and have been researching different options to automate my strategy. Not being a developer, TradeStation was near the top of the list because of its ease of use (EasyLanguage) and the robust platform. But the wide range of experiences expressed here has given me pause.

Simply put, would you recommend TradeStation as it is today? If not, what is a comparable alternative?

I would say yes as long as you know your fees up front and don't need attention from customer service. Depending on what broker you are coming from it may be better or worse.

The easy language is easy but you need to understand how to use it. One its not the best but it is a good way to practice and get an idea of your strategy works. The best is tick data backtesting.

Fees for futures is a bit high if you are a scalper. 1.50 per trip for regular and 0.50 per trip for mcro

Data fees depends on what you need but roughly $10 a month.

Fills are a lot better than TD. (which is the only other broker I have traded futures on)

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