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I was just wondering if anybody else also had this error.
In the past week I would open TS and it would crash, if I open the error log it talks of an access violation.
I uninstalled and re-installed, problem went away and then came back after a few days.
Any help would be much appreciated.
Contents of TSErrorLog.txt
WHServer caused an Access Violation (0xc0000005) in module WHServerexe at 002 3:0040f5 ca Number
of prior exceptions during session : 0
PROCESS: ORPlatexe, Handles:772,
User Objects:108 (Peak: 113),
GDI Objects:149 (Peak:157)
Spoke to the ClientService team, the response was very helpful.
To anybody else who comes across this problem this fixed it for me:
This behavior is usually due to indicators and other EasyLanguage components getting corrupted.
Do you have any custom indicators? If so, please make sure you have a back up of these before taking the following steps.
- Close the TradeStation Platform
- Navigate to Documents\TradeStation 10.0
- Delete the EasyLanguage folder
- Restart TradeStation
Thanks. I had TS flake out last night on my laptop with a similar problem. I am adding that if you have OneDrive enabled, you might need to navigate to OneDrive to find your TradeStation files:
OneDrive\Documents\TradeStation 10.0
Personally, I disabled OneDrive and moved everything over to my local machine, since I have my own desktop backup solution.
Make sure you backup regularly (I schedule for 1705 ET, after US markets close), especially if you have any custom code (indicators, strategies, etc.). I backup nightly on my desktop.
