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TS Windows 10 64bit problem


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TS Windows 10 64bit problem

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  #1 (permalink)
 alko 
San Diego, USA
 
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Hi all,

As of today, TS does not work on Windows 10 64bit. They say they are solving the problem, but it is not a good option to sot and wait for them to figure out whats wrong. In my opinion it is a bit problem.

What alternatives are you guys taking to ensure continuance of your trading?





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  #2 (permalink)
 GoldenRatio 
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None, not happy about it.

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  #3 (permalink)
 alko 
San Diego, USA
 
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Putting aside urgently buying another comp with another windows version, nothing comes to my mind.

#Kevindog, what is your advice here?


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  #4 (permalink)
 alko 
San Diego, USA
 
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Yet another reason to prohibit windows updates.


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  #5 (permalink)
 ABCTG   is a Vendor
 
 
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alko,

uninstalling the windows update that lead to the problem is said to cure the problem (according to posts in the TS forum by other users https://community.tradestation.com/Discussions/Topic.aspx?Topic_ID=152711). However this would remove the security fix included in the update.
One user in the thread I linked reported that TS 9.1 was still working after the update, so this might be a temporary solution.

Regards,

ABCTG


alko View Post
Putting aside urgently buying another comp with another windows version, nothing comes to my mind.

#Kevindog, what is your advice here?


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  #6 (permalink)
 mrphr 
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Well I use TS 9.1 and I did not have this problem until now. I use the 9.1 because it is the version that I am used to and as far as I know is more stable than the current release.

Another reason to dislike and distrust Windows, @alko I have been looking for alternatives for some time and unfortunately there are not many due to Windows monopoly and also due to trading software developers do not "care" about others OS.

Windows fucked me big time last year I even got in depression for that...

If you want to get rid of TS then your best alternative is MultiCharts and if you need data feed IQ Feed; If you want to get rid of Windows then it seems like Investor/RT running on macOS, and you can use Investor/RT with IQ Feed and use studies coded in C++ as well. For Linux unfortunately there is not a viable and stable solution for trading as for the time being.

Sierra Charts is working on something to port SC to other OS, but it is a log term project and there is no time frame for that, unfortunately.
I would like to see SC on other OS.

TWS works on macOS but IB does not want do anything about their unreliable data and people does not want to code anything in Java... They could well offer reliable data at a small subscription fee and offer integration with other programming languages like python, but I do not thing they will do it.

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  #7 (permalink)
 ChrisTinaBruce 
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Load Windows 8.1 as a VM.


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  #8 (permalink)
 ChrisTinaBruce 
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For almost a decade I have hoped TS or SC would develop a MacOS version.


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  #9 (permalink)
 mrphr 
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Just because I said TS 9.1 was working, this weekend Microsoft Windows 10 update the system and now tonight as I turn the computer on TS 9.1 is not working on Windows 10 as for now.

This is unbelievable again Microsoft is fucking me over as usual...

@kevinkdog @ABCTG

Are you guys having problems as well and what version of TS and Windows are you guys using?

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  #10 (permalink)
 kevinkdog   is a Vendor
 
 
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mrphr View Post
Just because I said TS 9.1 was working, this weekend Microsoft Windows 10 update the system and now tonight as I turn the computer on TS 9.1 is not working on Windows 10 as for now.

This is unbelievable again Microsoft is fucking me over as usual...

@kevinkdog @ABCTG

Are you guys having problems as well and what version of TS and Windows are you guys using?

I am using Win 7 and TS 9.1, so it is not impacting me. But I also heard that Win 7 is going to have an update on Tuesday.

I know the TS people are working with Microsoft on this, but it certainly sucks, for sure.

I have someone I work with use the following with success:

At this time there is a known issue with a recent windows update and the tradestation platform. You will need to rollback/uninstall the windows update. Below is the temporary fix. Hit Windows + I to open the Settings app and then click the “Update & security” option or click on the start menu and the settings icon:On the “Update & security” screen, switch to the “Windows Update” tab, and then click the “Update history” link.On the “View your update history” screen, click the “Uninstall updates” link.Next, you’ll see the familiar interface for uninstalling programs showing a history of recent updates sorted by installation date. You can use the search box at the top-right corner of the window to search for a specific update by its KB number, if you know the exact number of the update you want to uninstall. Select the update you want to remove, and then click the “Uninstall” button.- January 3, 2018—KB4056892 Once you remove the update you will need to restart your computer then relaunch TradeStation. If that still does not start up then you will need to uninstall then reinstall the platform. Also you might need to turn of the automatic windows update until an update has been released to the TradeStation platform which can take 2-3 weeks (if not sooner). If you need further assistance please contact our Technical Support team at 800-822-0512 option #5 then #1. You may also print or email this chat by clicking on the + button to the left of the text input box then make your selection. Also you may use our web or mobile trading apps until an update has been released.

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  #11 (permalink)
 mrphr 
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kevinkdog View Post
I am using Win 7 and TS 9.1, so it is not impacting me. But I also heard that Win 7 is going to have an update on Tuesday.

I know the TS people are working with Microsoft on this, but it certainly sucks, for sure.

I have someone I work with use the following with success:

At this time there is a known issue with a recent windows update and the tradestation platform. You will need to rollback/uninstall the windows update. Below is the temporary fix. Hit Windows + I to open the Settings app and then click the “Update & security” option or click on the start menu and the settings icon:On the “Update & security” screen, switch to the “Windows Update” tab, and then click the “Update history” link.On the “View your update history” screen, click the “Uninstall updates” link.Next, you’ll see the familiar interface for uninstalling programs showing a history of recent updates sorted by installation date. You can use the search box at the top-right corner of the window to search for a specific update by its KB number, if you know the exact number of the update you want to uninstall. Select the update you want to remove, and then click the “Uninstall” button.- January 3, 2018—KB4056892 Once you remove the update you will need to restart your computer then relaunch TradeStation. If that still does not start up then you will need to uninstall then reinstall the platform. Also you might need to turn of the automatic windows update until an update has been released to the TradeStation platform which can take 2-3 weeks (if not sooner). If you need further assistance please contact our Technical Support team at 800-822-0512 option #5 then #1. You may also print or email this chat by clicking on the + button to the left of the text input box then make your selection. Also you may use our web or mobile trading apps until an update has been released.

Man thank you so much I appreciate that, I will do what you suggest right now. I will let you and others know if that solves the problem.

BTW Windows 7 fucked big time last year, I had no choice and did not want to take the risk and stay with it and I upgrade to Windows 10... So basically I replace shit for another shit.

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  #12 (permalink)
 mrphr 
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Boom! All working here for the time being. Again @kevinkdog thank you, however on my list of updates there was not update KB4056892 instead there was a update called KB4056890 which was the last update that messed with TS, So I just uninstalled the latested one KB4056890.

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  #13 (permalink)
 ABCTG   is a Vendor
 
 
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mrphr,

I don't have any problems on Win 7 with TS 9.5, even after the security update. @kevinkdog I hope your experience will be the same once you apply the update, but it might be a good idea test it on a separate machine first.

Regards,

ABCTG


mrphr View Post
Just because I said TS 9.1 was working, this weekend Microsoft Windows 10 update the system and now tonight as I turn the computer on TS 9.1 is not working on Windows 10 as for now.

This is unbelievable again Microsoft is fucking me over as usual...

@kevinkdog @ABCTG

Are you guys having problems as well and what version of TS and Windows are you guys using?


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  #14 (permalink)
 mrphr 
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Tried to turn off Windows 10 automatic updates until TS comes with a solution but Windows this f****** s*** does not allow me to do that, they keep forcing this disgraceful updates because I am using Windows 10 Home.

Every morning now I have to uninstall the updates all over again unless I upgrade or switch to Windows 10 Pro as I am using Windows 10 Home. I always have had the pro versions of Windows but never use it, so decided to buy two copies of Windows 10 Home as it was slightly cheaper than the Pro one, I was like the less I spend money with this company the better.

But as usual they always find a away to screw people and here are they fucking me over again.

I will have to do a little trick/"hack" in order to get rid of this disgraceful updates, or switch/buy Windows 10 Pro and give more money for this s*******.

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  #15 (permalink)
 cory 
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mrphr View Post
...

Every morning now I have to uninstall the updates .

too much work, restore the machine to win7 and tough it out as long as you can.

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  #16 (permalink)
 mrphr 
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cory View Post
too much work, restore the machine to win7 and tough it out as long as you can.

To be fair I wanted to stay with Windows 7 as I had no problems with it until the day that there was actually a problem, you know MS forcing people to upgrade to their new shit.



I do not know may try to come back to Windows 7, because now I have learned a lesson that shit for shit you stay with the shit that is going to cost you the least.

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  #17 (permalink)
 alko 
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TS released fix patch for Windows 10 64bit. Works for me.

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  #18 (permalink)
 mrphr 
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alko View Post
TS released fix patch for Windows 10 64bit. Works for me.

That is good, I am going to have a look at the EOD. Are you using 9.1 or 9.5?

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  #19 (permalink)
 alko 
San Diego, USA
 
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mrphr View Post
That is good, I am going to have a look at the EOD. Are you using 9.1 or 9.5?

i use 9.5, but there is a separate patch for 9.1

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  #20 (permalink)
 mrphr 
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Hi guys this is an update to the problems, MS just sent me new updates today and the update that was causing the problem is not there anymore.

So I update my machine [or MS forced me to update my machine] then after I started TS, TS was working normally and I did not need to download any separate TS patch; Then I check the list of updates there was no update KB4056890 anymore, so all fine for the time being.

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  #21 (permalink)
Mark86
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i have the same problem

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  #22 (permalink)
 ABCTG   is a Vendor
 
 
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Mark86,

installing the most recent updates Tradestation published will cure this problem.

Regards,

ABCTG


Mark86 View Post
i have the same problem


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  #23 (permalink)
 mrphr 
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Mark86 View Post
i have the same problem


ABCTG View Post
Mark86,

installing the most recent updates Tradestation published will cure this problem.

Regards,

ABCTG

Or you can just update Windows 10 to the latest update that they sent today, and TS will work as normal even if you do not install TS most recent updates.

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