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Where do you lodge an complaint for an malfunctioning live trading platform?


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Where do you lodge an complaint for an malfunctioning live trading platform?

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Port Shepstone
 
 
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Where do you lodge an complaint for an malfunctioning live trading platform that is losing your money?

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Legendary Market Wizard
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Tom Naude View Post
Where do you lodge an complaint for an malfunctioning live trading platform that is losing your money?

Can you be more specific, i.e. broker, platform, data feed, etc.? Are you referring to a black box system?

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Elite_Member
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Tom Naude View Post
Where do you lodge an complaint for an malfunctioning live trading platform that is losing your money?

With your broker that is providing the platform, or with the manufacturer of the platform.
Or If a vendor system, with the vendor you paid.

Then to help other forum members, or find out if anyone else has the same problem, see if there is a "Futures Brokers Reviews" or "Trading Reviews and Vendors" thread (under "Browse" up to the top left). If not, start a thread with the appropriate name in the relevant section.

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