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Incorrect account performance on N7
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Incorrect account performance on N7

  #1 (permalink)
Just starting out...
Ireland
 
Futures Experience: Intermediate
Platform: Ninja Trader, MT4
Favorite Futures: forex
 
Posts: 5 since Aug 2010
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Incorrect account performance on N7

I am not sure what category this question would come under.
I have been demo trading (SIM) on N6.5 for quite a while and have been trying to get N7 set up alongside but have had several problems most of which I have resolved or worked a way around. However this last week I have been trying to demo trade exclusively on N7 and have a perturbing problem. An example is, when my Account Performance is profitable - the balance still runs down in the Account. To give an example of what I mean, on Friday I really hammered it trying all sorts of things that I would not normally do, to basically see how the information would be displayed. I 'lost' 13K per Account Performance on that day, however by lunchtime I got an error message saying that I could not place any further trades as account was exhausted. This means that from a starting point of 100K with power of 200K, trades that lost 13K decimated the 100K account.

This is not the first time this has happened but previously I was not monitoring the Account closely working out strategy rather than performance. All my trading has worked on 6.5 without this effect. Has anyone else had the same or similar problem? Either I am doing something seriously wrong or there is a serious problem and I am unhappy trading live with NT until I resolve this issue.
Support are calling me tomorrow as we have been emailing this issue back and forth for some time. AVG has been blamed but it does not affect 6.5.
Any info would be helpful - I think I am going mad!

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  #3 (permalink)
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I'd contact NT support for that one. I've been using NT7 exclusively since last year and never experienced anything like that.
It may have something to do with having the two installations. Is one of them on a virtual machine, or are they both installed on the same OS? If they are on the same OS, I'd recommend a VM or at least XP mode if your OS supports it. I've had good results with VMware Player and it's free. You just need a separate license for whatever OS you are going to install. You can even convert any existing drive into an image for VMware. I converted my old XP and Vista installations into images, then installed 7(x64) fresh but still have my old OS's on a separate drive and can access them under VMware. Came in handy when I wanted to install NT6.5 and run both at the same time.

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Just starting out...
Ireland
 
Futures Experience: Intermediate
Platform: Ninja Trader, MT4
Favorite Futures: forex
 
Posts: 5 since Aug 2010
Thanks: 2 given, 5 received

Hi Slipknot511
Appreciate your reply...I am working with Support as they now feel there may be a dev bug. Yesterday, NT7 produced a 93k losing trade all by itself!And is still showing a 49K profit in my SIM account - would be nice if that happened for real!
Can you explain what VM ware does - I had a look on their site, but this is a new area for me. I am currently using Windows 7.and are you suggesting that if I removed 6.5, it would help?
Really appreciate any help/ideas
fxprobie

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Posts: 176 since May 2010
Thanks: 60 given, 312 received

I uninstalled 6.5 as I was experiencing a few weird things like workspaces not saving, templates wrong, timeframes changing when I re-opened.

VMware creates a virtual machine. It is a complete software-based PC within your hardware PC. You launch VMware Player like any other program. It will have a list of other operating systems that you have created and you can launch those within a window. The new operating system works almost exactly as if you had it installed on a second machine. They are completely separate. If you have dual monitors, it will be almost as if you had two different computers sharing the same keyboard and mouse. Those operating systems will not be spread out on a hard drive like a traditional one. Instead all its files are aggregated into on folder with just a couple files. This is the image I was referring to. VM ware has a free tool that can create a complete image out of an existing Windows installation.

Optionally, If you have Windows 7 Pro or better, or Vista Premium or better, they have an optional feature called XP mode which is very similar to a virtual machine except that i don't believe it requires you to actually install a second operating system. It will allow you to run programs within your PC that will be isolated from it. You could even run two different instances of NT7 simultaneously.

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