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Outage with a live position on Ninja (yikes) what to do?
Started:April 26th, 2012 (07:59 PM) by TrendTraderBH Views / Replies:4,456 / 43
Last Reply:April 28th, 2012 (12:59 AM) Attachments:0

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Outage with a live position on Ninja (yikes) what to do?

Old April 27th, 2012, 09:43 PM   #41 (permalink)
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mattz View Post
We don't control this technology

Sorry I shouldn't have said broker, but rather execution engine -- Rithmic, Zen Fire, TT, etc.


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Old April 27th, 2012, 11:42 PM   #42 (permalink)
Identify Evaluate Execute
Mercer Island WA
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Hi TrendTraderBH,

From my perspective the broker themselves represent my biggest risk to futures trading and you are doing the right thing addressing this issue early. On more than one occasion when I left ATM swing strategy trades overnight (to test ninjatrader) I woke up in the morning to find myself down $10k due to naked open positions and could never understand why. Fortunately these were on sim.

Due to this issue I have been entering my live trades directly into the broker's system. This is not a fault of ninjatrader but the brokers themselves. In fact very recently I asked three separate brokers about this specific issue and they all dismissed it out of hand as a non-issue.

If you trade ninja ATM strategies and hold positions overnight or are away from your PC often with open positions then it is critical you select a broker that keeps the OCOs on their servers. My understanding is Interactive Brokers is the only broker that does.

At least Matt from Optimus has a partial solution whereby they give you directions to log into their RTrader system and deal with the open orders there. This only helps if you are aware of the outage and of little use if it's 3 am and you are asleep.


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Old April 27th, 2012, 11:51 PM   #43 (permalink)
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Bala, PA, USA
Futures Experience: Intermediate
Platform: NinjaTrader
Broker/Data: Mirus, IB
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ThatManFromTexas View Post
@Fat Tails

Thanks for once again, going the extra mile to furnish well researched information instead of just an opinion!

But after reading all the posts ... my standard procedure in case of a disconnect with possible open orders will continue to be ;

1. Keep Broker trade desk phone number on speed dial, land line and cell.

2. Call immediately and scream ... "What the $%#@ is my %$#@-ing position ... YES ... flatten the $%#@-er?"

Just because you are paranoid... doesn't mean you are wrong....

Hopefully your broker is not in the habit of playing elevator music for you for 5 minutes

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Old April 28th, 2012, 12:59 AM   #44 (permalink)
Market Wizard
Boca Raton
Futures Experience: Advanced
Platform: Variety
Broker/Data: Optimus Futures, LLC
Favorite Futures: Futures
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ThatManFromTexas View Post
2. Call immediately and scream ... "What the $%#@ is my %$#@-ing position ... YES ... flatten the $%#@-er?"

Just because you are paranoid... doesn't mean you are wrong....

1) Call your broker, and CALMY explain the situation,
2) Check your net/net positions with broker, IE long vs. short on all futures traded
3) Flatten your positions immediately
4) Check your net/net again.

PM with any questions about optimusfutures (800) 771-6748 (561) 367 8686. THERE IS A SUBSTANTIAL RISK OF LOSS IN FUTURES TRADING.
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