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Stop Order not getting filled (TOS OnDemand)


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Stop Order not getting filled (TOS OnDemand)

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MrGod2U
Toronto Ontario/Canada
 
Posts: 6 since Nov 2016
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Please excuse me for the double post, I couldn't see a way to move the thread I created in the Beginners section to here so I'm reposting (I'll go back and delete the old one after this post).

I'm trying to familiarize myself with thinkorswim before I start using it full time. While testing it today using the OnDemand feature I bought 2000 shares @ $1.63. I set a stop at $1.55. The price went up to around $1.70 and then trickled down to $1.45. The ask's were well below $1.55 for at least 2 minutes and there were 100+ trades executed lower then $1.55 as well, and yet the stop order never got filled.

I had the same problem with setting a limit sell order at $1.68 where there were plenty of trades well above $1.68 but yet it never got filled. It seems the only way I can buy/sell is using market orders. The order is shown to be working, and displays on the chart, but just never executes. I don't want to use real money until I figure out if this is either an error on my part or a glitch specific to the OnDemand feature. Any advice would be much appreciated. Thanks!

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Last Updated on November 18, 2016


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