Bayonne, NJ USA
Posts: 1 since Aug 2015
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I have had Think or Swim as a Paper trade account for awhile and yesterday I went to open up the product (as I always do) by double clicking on the TOS icon, it opens up with trying to install updates, but it never finishes updating, it is as if it is in some kind of loop. I never get to the username/password section. Any thoughts as to how I should proceed. I tried calling TOS yesterday, last night and this morning and their phone message indicated that they were experiencing some difficulties, call back at some other time. Anyone else try reaching them yesterday or even this AM? Thank you!!!
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