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Custom Indicator Study Issue...
Updated: Views / Replies:815 / 4
Created: by netarchitech Attachments:0

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Custom Indicator Study Issue...

  #1 (permalink)
Trading Apprentice
NY, NY
 
Futures Experience: Intermediate
Platform: TOS
Favorite Futures: Stocks, ETFs
 
Posts: 34 since Dec 2011
Thanks: 20 given, 7 received

Custom Indicator Study Issue...

Hi,

I have a recently updated custom indicator study that works fine until I shut down ToS...

When I restart ToS, the study reverts to an older version of the study...

I've tried deleting the study, rebooting, then re-adding the study back to my charts with no luck...

It still does the same thing...

Please help, if possible

Thanks in advance...

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  #2 (permalink)
Trading Apprentice
NY, NY
 
Futures Experience: Intermediate
Platform: TOS
Favorite Futures: Stocks, ETFs
 
Posts: 34 since Dec 2011
Thanks: 20 given, 7 received

Update: I received the following "standard" tech support instructions from Ian @ ToS...


Quoting 
Delete your usergui folder, as an overloaded or corrupted usergui can cause that type of glitch

To delete the usergui folder, first exit TOS.
Then, right-click on the desktop icon and click Properties.
Then, either click Find Target or Open File Location
(one should be there, depending on the version of Windows you have.)
Then, locate the folder called usergui and delete it.
You will not lose any saved charts, settings, etc.
Then, try logging onto TOS again.
It should work at this point.

Update: It didn't work...

Interestingly enough, the size of the usergui folder decreased from 118MB down to 60MB!
There sure must have been a lot of "cruft" lying around in there...


Last edited by netarchitech; January 14th, 2015 at 05:53 PM.
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  #3 (permalink)
Trading Apprentice
NY, NY
 
Futures Experience: Intermediate
Platform: TOS
Favorite Futures: Stocks, ETFs
 
Posts: 34 since Dec 2011
Thanks: 20 given, 7 received


Update: What finally did work...

1. Go into "Edit Studies" and delete the study
2. Delete all references to the study on all charts
3. Log off ToS
4. Delete the ToS usergui folder (again....just in case)
5. Restart (cold boot)
6. Log onto ToS
7. Go into "Edit Studies" and create a new study (with a new filename)
8. Add the new study on all charts
9. Log off ToS (again...just in case)
10. Log onto ToS

Here's hoping that this will help someone somewhere along the way

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  #4 (permalink)
Trading Apprentice
NY, NY
 
Futures Experience: Intermediate
Platform: TOS
Favorite Futures: Stocks, ETFs
 
Posts: 34 since Dec 2011
Thanks: 20 given, 7 received

I screwed up the sequence of steps and, for some reason, I cannot edit the previous post, so please disregard it and follow the steps below:

1. Delete all references to the study on all charts
2. Go into "Edit Studies" and delete the study
3. Log off ToS
4. Delete the ToS usergui folder (again....just in case)
5. Restart the computer (cold boot)
6. Log onto ToS
7. Go into "Edit Studies" and create a new study (with a new filename)
8. Add the new study on all charts
9. Log off ToS (again...just in case)
10. Log onto ToS

Once again, here's hoping that this will help someone somewhere along the way

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  #5 (permalink)
Market Wizard
Sarasota FL
 
Futures Experience: Intermediate
Platform: NinjaTrader, Sierra Chart
Favorite Futures: ES
 
Posts: 3,641 since Jan 2013
Thanks: 26,773 given, 11,129 received
Forum Reputation: Legendary


netarchitech View Post
I screwed up the sequence of steps and, for some reason, I cannot edit the previous post

FYI, you can only edit a post within 24 hours of posting it. That's why you couldn't change this.

Bob.

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