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Problems with the latest Upgrade?


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Problems with the latest Upgrade?

  #31 (permalink)
 
Massive l's Avatar
 Massive l 
OR/USA
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I'm not having any issues here :/

Windows 7 machine.

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  #32 (permalink)
 
WilleeMac's Avatar
 WilleeMac 
Prospect, KY. USA
 
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Same here WIN 7, same old stuff different day - doing a Daley here collect garbage early, collect garbage often

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  #33 (permalink)
 
rmejia's Avatar
 rmejia 
Puerto Rico
 
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Anybody see this before? Bars duplicate on tick charts sometimes:


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  #34 (permalink)
 
marcopolo1's Avatar
 marcopolo1 
columbus OH/USA
 
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rmejia View Post
Anybody see this before? Bars duplicate on tick charts sometimes:



I can see /ES in picture - What are your settings for this chart?
Actually - could be a nice use of the share functionality... Could you send us the link
so we can look at chart and see whether we have issue?

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  #35 (permalink)
 
rmejia's Avatar
 rmejia 
Puerto Rico
 
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It's a 5 day 2000 tick chart

Link for share:
https://tos.mx/8F0Jog

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  #36 (permalink)
 
Massive l's Avatar
 Massive l 
OR/USA
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rmejia View Post
It's a 5 day 2000 tick chart

Link for share:
thinkorswim Sharing

That's cool! I just opened your exact chart in my own platform.

I noticed that new feature but hadn't used it. Thanks.

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  #37 (permalink)
paratka
Santa Clarita, CA
 
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Anyone else have the CL 233 tick chart displaying incorrectly today?

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  #38 (permalink)
 
marcopolo1's Avatar
 marcopolo1 
columbus OH/USA
 
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rmejia View Post
It's a 5 day 2000 tick chart

Link for share:
thinkorswim Sharing


Confirmed. I have same issue here. The 1600 ticks chart appears fine (No duplicate)....

I would send TOS support the link to the chart and explain the error.
I did that in the past for other issues, and they are usually very responsive...
It looks like a bug in the tick counting, so I suspect they won't have a fix immediately though....

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  #39 (permalink)
 
rmejia's Avatar
 rmejia 
Puerto Rico
 
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Thanks for checking. I was back and forth with support last week through emails but got nowhere, at the end they told me to open a chat with support from the platform next time it happens. The issue appears all of a sudden and disappears the next day. When it happens on the symbol it happens in most tick settings. Messes up the indicators and makes the chart hard to read. I've seen this for years but it has been rare. Lately it's been happening quite often.

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  #40 (permalink)
 
rmejia's Avatar
 rmejia 
Puerto Rico
 
Experience: Intermediate
Platform: thinkorswim
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paratka View Post
Anyone else have the 233 tick chart displaying incorrectly today?

Yeah it looks crazy:


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Last Updated on March 22, 2014


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