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Problems with the latest Upgrade?


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Problems with the latest Upgrade?

  #21 (permalink)
SergeyRussia
Murmansk Russia
 
Posts: 9 since Jan 2014
Thanks Given: 1
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I`ve installed latest java today and changes the memory to 1024. Let's how it improves the situation. The thing is - we are actually prepared to fund our TOS account if they can guarantee that it will actually work. Otherwise there is no point for us to transfer money into that account

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  #22 (permalink)
 
rmejia's Avatar
 rmejia 
Puerto Rico
 
Experience: Intermediate
Platform: thinkorswim
Broker: TD Ameritrade
Trading: Options
Posts: 379 since Oct 2010
Thanks Given: 3,614
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Here is a screenshot with a couple of daily charts, futures & stocks, of how it looks in my thinkorswim. The trading session at 10:40 sounds strange; only thing I would think of checking is the Time Zone in the General tab under Chart Settings.

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  #23 (permalink)
SergeyRussia
Murmansk Russia
 
Posts: 9 since Jan 2014
Thanks Given: 1
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Thanks for the pictures! I`ve just logged in and checked all charts that had Thursday's session missing on daily and starting at 10.30-11.30am on 5 minute charts. Looks like TOS corrected this issue. Hopefully chars and scripts work on Monday (I doubt that scripts will work). Hey, just a question (feel free to say no if it's too much to ask ) Would you mind giving our script a try during market hours just to see if your watchlist actually comes up with results? (if it does will just fund our account as it would mean that it's not working at our end perhaps because the account is not funded). Once again, sorry if it's too much to ask - feel free to say no

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  #24 (permalink)
 
rmejia's Avatar
 rmejia 
Puerto Rico
 
Experience: Intermediate
Platform: thinkorswim
Broker: TD Ameritrade
Trading: Options
Posts: 379 since Oct 2010
Thanks Given: 3,614
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The script is a scan? I can try it and send you screenshots

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  #25 (permalink)
SergeyRussia
Murmansk Russia
 
Posts: 9 since Jan 2014
Thanks Given: 1
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Thank so much for your help. The script is for watchlists - it's not a scan, it acts as a watchlist sorter when certain criteria are met. So pretty much we have a selection of stocks (approximately 1000) in the watchlist and the watchlist sorts itself out according to the script. I`ve just private messaged you the script and I`m just trying to figure out how to post a picture with instruction as to how to get it up and running. Give me 5 minutes to figure this out.

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  #26 (permalink)
SergeyRussia
Murmansk Russia
 
Posts: 9 since Jan 2014
Thanks Given: 1
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rmejia View Post
The script is a scan? I can try it and send you screenshots

Here you go. Just attached a set of instructions on how to set it up. Once again, thanks so much for your help!!!!!!!!!

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  #27 (permalink)
 
marcopolo1's Avatar
 marcopolo1 
columbus OH/USA
 
Experience: Advanced
Platform: TOS
Broker: TOS
Trading: ES TF NQ, CL NG
Posts: 187 since Mar 2013
Thanks Given: 256
Thanks Received: 248


Yakito View Post
Hello,

Is anyone else having issues installing the latest upgrade? It was an unusual upgrade as TDA was announcing to 'allow more time than usual' but when I try to install it I get the error "Problems updating JRE, Try again later"

And now I can't open any version. I tried downloading ToS from TDA website but I still get the same error when trying to install.

Anyone else in the same situation?

Thanks!

Some info on Java & TOS:
1/ TOS uses its own java JRE (On windows 7, you can find it in C:\Program Files (x86)\thinkorswim\jre)
So you can install/de-install any java version on your PC it won't affect TOS.

2/ If you look in Help tab, then System - you can see the memory used and the bandwith (see screenshot).


3/ I personally use another tool that comes with the JAVA JDK (not the JRE) called jvisualjm.exe (in C:\Program Files\Java\jdk1.7.0_51\bin on windows 7). See screenshot attached.
You start jvisualjm.exe, then select the tos process. You can then watch the heap and permgen charts (in a nutshell both reflects memory usage). You want to make sure that for both the used size is not too closed to the max size.

The max memory usage can be changed in the thinkorswim.vmoptions file (need advanced skill to know what you are doing), or on tos startup options....


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  #28 (permalink)
 Crude Awakening 
NY/USA
 
Experience: Intermediate
Platform: Sierra Chart, CQG
Trading: Futures
Posts: 7 since Sep 2011
Thanks Given: 43
Thanks Received: 1

Still having major issues on a Mac. TOS hangs on launch while loading My Trade and takes around 20 force closes before it works sometimes. Contacted support and they're aware of this mac problem and working on it.

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  #29 (permalink)
SergeyRussia
Murmansk Russia
 
Posts: 9 since Jan 2014
Thanks Given: 1
Thanks Received: 0

We are still having massive issues. With charting now Virtually missing few hours worth of candles on most charts.

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  #30 (permalink)
 
WilleeMac's Avatar
 WilleeMac 
Prospect, KY. USA
 
Experience: None
Platform: Sierra Chart
Broker: Infinity
Trading: /CL
Posts: 687 since Jan 2012
Thanks Given: 309
Thanks Received: 617


One reason you may have missing data on your charts is how TOS gets their data. Maybe/ maybe not but you need to remember they get their data in blocks, so it could be a result of that

My 2cents

-Bill

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Last Updated on March 22, 2014


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