Hello,

Is anyone else having issues installing the latest upgrade? It was an unusual upgrade as TDA was announcing to 'allow more time than usual' but when I try to install it I get the error "Problems updating JRE, Try again later"

And now I can't open any version. I tried downloading ToS from TDA website but I still get the same error when trying to install.

Anyone else in the same situation?

Thanks!

Everything seemed to have gone fine then when I came back into TOS it would not launch. I had to uninstall TOS and Java entirely from my Windows 8 machine and then re-install them both from scratch.

Unfortunately, the real problems will most likely go unnoticed by many traders until they've lost a chunk of capital. You see now half my scripts don't function correctly. It seems TOS messed up the count routines in their scripting language. Now when you go to count something, whether by method I wrote or using TOS's TotalSum function, it basically starts counting at a random number. I'm seeing it start with anywhere from 0 (as it should and used to) to 56. But mostly it's in the 1 to 5 range, which it just low enough to be tough to spot but enough to destroy a trade if you're relying on scripts.

I'm on a funded account. Been with them for years, since thinkorswim before TD.


I followed the instructions and deleted the "thinkorswim.vmoptions" folder and then set the max memory down to 1024 and the program is running alright. Any memory setting above that, like 1280, the program runs slower and might get a low memory red message on the top left.

Everything is working fine for me. I use modified studies but nothing with complicated mathematical formulas, just basic stuff. I have purchased studies from thinkscripter and other places, some are pretty complicated, they all load fine too, have not had a problem where they do not load at all or the charts do not load at all. In the past I have read of specific studies breaking because of a change in a code but they were very specific changes. I'm just assuming, but I was always under the impression that the not funded and funded accounts use the same program, the only difference is the quote delay. They are both installed from the same file.

Running over 1024 memory was making the program slow for me, on mac and windows, since the Java 7 update. Running 1024 it's running normal for me, though I don't have many open windows so don't know what will happen memory wise while running many charts full of studies. Been getting some updates this week and another this morning, I imagine they are working on all of this. I always send them my error reports and email them at "support at thinkorswim.com" when issues arise. Have you sent emails to support? The emails I've sent are always answered 7 days a week and even on holidays. They usually start out with basic steps and if that doesn't solve it they save the info and a fix could come at some point in the future; who knows when but at least they acknowledge it and are polite. Some issues they solve for me quickly and others it takes a few builds before I see a fix, but I have not had any mission critical problems though.

Are you using a fast computer? I have a 6 year old pc and it works but lags a bit. On a i7 laptop I purchased last year I have zero performance issues.

Even now on the weekend with the markets closed and no streaming data coming through the charts with custom studies will not load?