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Problems with the latest Upgrade?
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Created: by Yakito Attachments:9

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Problems with the latest Upgrade?

  #31 (permalink)
Elite Member
Portland, OR
 
Futures Experience: None
Platform: tos
Favorite Futures: NQ, SB, 6J, CL, GC
 
Massive l's Avatar
 
Posts: 1,458 since Mar 2011
Thanks: 922 given, 1,822 received

I'm not having any issues here :/

Windows 7 machine.

Psychology > Strategy ≥ Money
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  #32 (permalink)
Elite Member
Prospect, KY. USA
 
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Platform: Sierra Chart
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Same here WIN 7, same old stuff different day - doing a Daley here collect garbage early, collect garbage often

-Bill

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  #33 (permalink)
1.Fibs 2.??? 3.Profit
Puerto Rico
 
Futures Experience: Intermediate
Platform: thinkorswim
Broker/Data: TD Ameritrade
Favorite Futures: ES
 
rmejia's Avatar
 
Posts: 384 since Oct 2010
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Anybody see this before? Bars duplicate on tick charts sometimes:

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  #34 (permalink)
Elite Member
columbus OH/USA
 
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rmejia View Post
Anybody see this before? Bars duplicate on tick charts sometimes:

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I can see /ES in picture - What are your settings for this chart?
Actually - could be a nice use of the share functionality... Could you send us the link
so we can look at chart and see whether we have issue?

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  #35 (permalink)
1.Fibs 2.??? 3.Profit
Puerto Rico
 
Futures Experience: Intermediate
Platform: thinkorswim
Broker/Data: TD Ameritrade
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It's a 5 day 2000 tick chart

Link for share:
http://tos.mx/8F0Jog


Last edited by rmejia; February 6th, 2014 at 12:59 PM.
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  #36 (permalink)
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Portland, OR
 
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rmejia View Post
It's a 5 day 2000 tick chart

Link for share:
thinkorswim Sharing

That's cool! I just opened your exact chart in my own platform.

I noticed that new feature but hadn't used it. Thanks.

Psychology > Strategy ≥ Money
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  #37 (permalink)
Trading Apprentice
Santa Clarita, CA
 
Futures Experience: Intermediate
Platform: ThinkOrSwim
Favorite Futures: CL
 
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Anyone else have the CL 233 tick chart displaying incorrectly today?


Last edited by paratka; February 6th, 2014 at 04:02 PM.
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  #38 (permalink)
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columbus OH/USA
 
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rmejia View Post
It's a 5 day 2000 tick chart

Link for share:
thinkorswim Sharing


Confirmed. I have same issue here. The 1600 ticks chart appears fine (No duplicate)....

I would send TOS support the link to the chart and explain the error.
I did that in the past for other issues, and they are usually very responsive...
It looks like a bug in the tick counting, so I suspect they won't have a fix immediately though....

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  #39 (permalink)
1.Fibs 2.??? 3.Profit
Puerto Rico
 
Futures Experience: Intermediate
Platform: thinkorswim
Broker/Data: TD Ameritrade
Favorite Futures: ES
 
rmejia's Avatar
 
Posts: 384 since Oct 2010
Thanks: 3,597 given, 421 received

Thanks for checking. I was back and forth with support last week through emails but got nowhere, at the end they told me to open a chat with support from the platform next time it happens. The issue appears all of a sudden and disappears the next day. When it happens on the symbol it happens in most tick settings. Messes up the indicators and makes the chart hard to read. I've seen this for years but it has been rare. Lately it's been happening quite often.

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  #40 (permalink)
1.Fibs 2.??? 3.Profit
Puerto Rico
 
Futures Experience: Intermediate
Platform: thinkorswim
Broker/Data: TD Ameritrade
Favorite Futures: ES
 
rmejia's Avatar
 
Posts: 384 since Oct 2010
Thanks: 3,597 given, 421 received



paratka View Post
Anyone else have the 233 tick chart displaying incorrectly today?

Yeah it looks crazy:

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