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No Studies in OnDemand Custom Tick Charts
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No Studies in OnDemand Custom Tick Charts

  #1 (permalink)
Trading Apprentice
Santa Clarita, CA
 
Futures Experience: Intermediate
Platform: ThinkOrSwim
Favorite Futures: CL
 
paratka's Avatar
 
Posts: 6 since Mar 2013
Thanks: 1,418 given, 6 received

No Studies in OnDemand Custom Tick Charts

Have twice notified TOS tech support that on my system OnDemand no longer displays studies for a custom tick chart (e.g., 800 or 1000 tick). Their last reply was the problem is "a known issue our developers aware of the issue and it is being investigated." Several updates later (including one today), still no fix.

Anyone else had the same problem and/or received the same response from them?

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  #2 (permalink)
1.Fibs 2.??? 3.Profit
Puerto Rico
 
Futures Experience: Intermediate
Platform: thinkorswim
Broker/Data: TD Ameritrade
Favorite Futures: ES
 
rmejia's Avatar
 
Posts: 384 since Oct 2010
Thanks: 3,597 given, 421 received

Yeah I noticed that too. OnDemand only works using the predefined ticks (512, 1600, 3200, etc.).

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  #3 (permalink)
Trading Apprentice
Santa Clarita, CA
 
Futures Experience: Intermediate
Platform: ThinkOrSwim
Favorite Futures: CL
 
paratka's Avatar
 
Posts: 6 since Mar 2013
Thanks: 1,418 given, 6 received


Must not be many TOS users who use custom tick charts or they would have fixed it. Oh well, maybe it's time to try Trade Station.....

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