No Studies in OnDemand Custom Tick Charts

September 15th, 2013, 09:32 PM

Have twice notified TOS tech support that on my system OnDemand no longer displays studies for a custom tick chart (e.g., 800 or 1000 tick). Their last reply was the problem is "a known issue our developers aware of the issue and it is being investigated." Several updates later (including one today), still no fix.

Anyone else had the same problem and/or received the same response from them?

September 22nd, 2013, 08:25 AM

Yeah I noticed that too. OnDemand only works using the predefined ticks (512, 1600, 3200, etc.).

September 22nd, 2013, 12:29 PM

Must not be many TOS users who use custom tick charts or they would have fixed it. Oh well, maybe it's time to try Trade Station.....

No Studies in OnDemand Custom Tick Charts

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No Studies in OnDemand Custom Tick Charts