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PaperMoney complaint
Started:September 13th, 2012 (12:41 PM) by mgerity Views / Replies:2,430 / 1
Last Reply:September 17th, 2012 (12:46 PM) Attachments:0

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PaperMoney complaint

Old September 13th, 2012, 12:41 PM   #1 (permalink)
Trading Apprentice
Phoenx, AZ/USA
Futures Experience: Advanced
Platform: thinkorswim, OptionsXpress
Favorite Futures: Options
Posts: 1 since Sep 2012
Thanks: 0 given, 0 received

PaperMoney complaint

Hi. I'm wondering if anybody else thinks that it is less than satsifying how we have to sign in to the PaperMoney platform completely separately from the main thinkorswim platform, instead of being able to switch back and forth quickly, like we can with OnDemand.

There is no good reason that I can see that PaperMoney couldn't be set up exactly like OnDemand. OnDemand is a very similar platform, with "dummy" accounts and everything, and the system makes it crystal clear when you are in OnDemand by painting the upper part of the sidebar bright orange. The same thing could be done with PaperMoney, and in fact, the way it stands PaperMoney isn't even as clear as OnDemand because the light green watermark is far less noticeable than the bright orange background.

The up sides to this are many. First, you could nearly instantly switch between the platforms, without the need to log out and back in. Second, your support history, your thinkLog, etc. would all be in one place. I can't tell you how many times I've searched and searched for a note I left myself in thinkLog, only to finally figure out I put it in the thinkLog on the other platform. There's no good reason for having those resources separated like that, and moving PaperMoney to the same setup as OnDemand would fix all these problems and cause no new ones that I can see.

Am I missing anything on this?

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Old September 17th, 2012, 12:46 PM   #2 (permalink)
Knowledge Seeker
Dubai, UAE
Futures Experience: Intermediate
Platform: TOS, TradeStation
Broker/Data: OX, TradeStation
Favorite Futures: Stocks & Basic Options
RedK's Avatar
Posts: 171 since May 2012
Thanks: 44 given, 134 received

i totally agree with you.. on the iPad, you can switch easily between the live and papermoney "Trader"

i think there's a technical reason .. when i load papermoney, i get the feeling the backend servers are different .. sometimes an old version of my study come up although i know i changed them when i logged on to papermoney before.. and the new versions are already on my live ToS..
so maybe it's the way TDAm/ToS servers are setup, and for come reasons we don't know, they need to keep the papermoney clients on seperate servers that the live trading sessions..


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