More NT Freeze

February 27th, 2011, 12:02 PM

PowerM

Hi

I am using NT since about 6 month now and had always problems.

I am now running 2 charts, 2 DOMS, 2 T&S lists. I can not switch the instrument as the NT freezes then. I made an update on SP1 and Beta3 and nothing works.
I will buy a new PC, 16 GB, AMD X6 1000, graphic card 1 GB. On my 4 core AMD /4 GB RAM this program never really worked. I wrote 100s of email to NT support, it did not work. Now i cannot even change an instrument. I am really tired of that %$$/%#**. Maybe this program will work with the new PC, if not I will buy the MS flight simulator and throw NT out of the window for all times.

Why does NT not mention that it requires extraordinary PC ressources? 1 GB as proposed is ridiculous.

eSignal provides me with streaming quotes for 200 instruments at the same time. I did not have 1 crash or freezer within 6 month. I get all the time crashes/ freezers with the Ninja Trader.

This program is not state of the art, it is shit! It is really bad

I have an old single core laptop that I have used (in the past, and likely again soon) 512MB Ram, 1.7ghz cpu .. only used for Market Analyzer, but it was monitoring& recording 22 forex pairs plus running 3 indicators on the MA for both tick and minute data. Only problems were related to connectivity on XP Pro. Running very intense backtesting analysis can be a challenge, so for that I use a much heavier resource capable 8core/64gb. My guesstimate is that based on the hardware spec you mention there really isnt a hardware problem, but I would guess .NET is not functioning properly and needs fixing, or as in my preference, revert to an image of the original OS install and do a clean NT7R3 install from there.

Jon

February 27th, 2011, 01:15 PM

I am likewise running NT 7 on a 6x AMD and the only issue I've had so far is sometimes with a multi-instrument chart (like ES or NQ with Adv/Dec data) the horizontal spacing between bars will become very wide so that I can't see much data on the chart. Ctrl-up/dn arrow keys will not fix it. Originally I thought it might be a session templates mis-match (since ^ADD is only available RTH while the others continue overnite) so I set the instruments both to 24/7, but it didn't fix it. The strange thing is, it does not happen all the time, and I have not narrowed it down to anything specific (like a day of the week, or after a holiday, or whatever...) where I can repeat the problem on-demand.

February 28th, 2011, 04:41 AM

NinjaTrader

I can assure you that "nearly everybody is having or has haved problems" with this program is far from the truth. We have near 30,000 active users and if this were true, providing support to this many troubled people would be economically impossible. I cannot comment on why you are having troubles but what I can offer is personal assistance in having one of my tech's work with you to isolate the problem. If you wish to take me up on my offer, send a note to our support team, reference this post and make it attention to "RayD" and I will have your case assigned first thing Monday morning.

Hi

Many thanks for your note. Maybe I am wrong with what I think. It is clearly true what you say about support to 30.000. I really appreciate the NT support, they always try to help very quick. Let me say so, I ordered a new PC and when i get problem again I will refer to your note as you proposed.
I dont have deeper PC or network skills and can`t find out what was wrong. What I know is that the usual hints on how to improve performance didnt help.
So again thanks a lot for your and the NT support.

February 28th, 2011, 02:27 PM

I use NTv7 and Zenfire, on a Vista (do shoot me... it came on the computer OK...)

Recently I get "Connection Lost " a lot . When it happens I always check and my internet connection is still working.

I don't run anything except NTv7 with one chart one DOM.

I'm trying to track down if it is something on my side or not.

Anyone else having ZenFire Connection issues?

For what it's worth... telling me that I'm the only one out of 30,000 alledged users that has this problem probably won't help me much.

Regards,
TMFT

February 28th, 2011, 02:55 PM

ThatManFromTexas

I use NTv7 and Zenfire, on a Vista (do shoot me... it came on the computer OK...)

Recently I get "Connection Lost " a lot . When it happens I always check and my internet connection is still working.

I don't run anything except NTv7 with one chart one DOM.

I'm trying to track down if it is something on my side or not.

Anyone else having ZenFire Connection issues?

For what it's worth... telling me that I'm the only one out of 30,000 alledged users that has this problem probably won't help me much.

Regards,
TMFT

Do you use DHCP? If you do, check the lease time. Is the lease time too short? When the lease expires, the computer will lose connection for a second. But that's enough to kill your NT connection.

February 28th, 2011, 03:20 PM

ThatManFromTexas

I use NTv7 and Zenfire, on a Vista (do shoot me... it came on the computer OK...)

Recently I get "Connection Lost " a lot . When it happens I always check and my internet connection is still working.

I don't run anything except NTv7 with one chart one DOM.

I'm trying to track down if it is something on my side or not.

Anyone else having ZenFire Connection issues?

For what it's worth... telling me that I'm the only one out of 30,000 alledged users that has this problem probably won't help me much.

Regards,
TMFT

I've got NT7 running under Vista on a Laptop at home - never a connection issue, once connected. However, I'm also running NT7 on Windows XP (via VMWare Fusion on a MAC) at work & get "connection lost" quite frequently, but then it re-establishes. One thing I noticed today was, every time we get a fax here at work, I also hear "connection lost". Odd?
Just when receiving faxes. The fax line is also the DSL line. Still, though, that just started recently, as far as I know. But it seems odd to me that an incoming fax on that line would disrupt the DSL signal.

February 28th, 2011, 03:20 PM

omaha786

Do you use DHCP? If you do, check the lease time. Is the lease time too short? When the lease expires, the computer will lose connection for a second. But that's enough to kill your NT connection.

What is "the lease time?" How could i check for something like that?

February 28th, 2011, 03:25 PM

TheWizard

What is "the lease time?" How could i check for something like that?

use command line:

ipconfig /all

IPCONFIG Diagnostic Utility: Parameters and Usage

February 28th, 2011, 03:45 PM

TheWizard

I've got NT7 running under Vista on a Laptop at home - never a connection issue, once connected. However, I'm also running NT7 on Windows XP (via VMWare Fusion on a MAC) at work & get "connection lost" quite frequently, but then it re-establishes. One thing I noticed today was, every time we get a fax here at work, I also hear "connection lost". Odd?
Just when receiving faxes. The fax line is also the DSL line. Still, though, that just started recently, as far as I know. But it seems odd to me that an incoming fax on that line would disrupt the DSL signal.

I am concerned with fax+dsl line dropping, this guy apparently solved the problem by changing the cable: https://forums.whirlpool.net.au/archive/912909

Odd the guy has my same router Netgear DG834

February 28th, 2011, 04:07 PM

omaha786

Do you use DHCP? If you do, check the lease time. Is the lease time too short? When the lease expires, the computer will lose connection for a second. But that's enough to kill your NT connection.

I checked it.

Lease time expires 24 hours from when I logged on

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